No Video, Only Audio on H.264 movies

I just received some H.264 movies from a video editor. When I try to play them I get a pop up window stating that "Additional software is required for Quicktime to playback this media. etc..." but I have no idea what that additional software is. I viewed an old discussion and saw were someone else had this same problem and they downloaded Perian and fixed the problem but this did not work for me. All I am getting is audio and blank white screen.

Hello, and welcome to the forums!
That error message generally means that Quicktime doesn't have the correct codec to play back the video or audio. an H.264 movie usually has AAC audio, but not always, as you can add other codecs.
Try something - open the video in Quicktime, then press Command+i (Apple+i) to do a "Get info" on the video. It will display the codecs used in the video. Look at the audio codec - an unsupported codec may be the problem. If so, see if you can download a codec for it. The fact that Perian didn't work is odd...
Also, if you just want to play it back, try the VLC player - http://www.videolan.org/vlc/ - it works with a lot of movies that Quicktime won't work with. If this doesn't work, I'm not sure what to suggest. You may be able to convert the movie to another format using a program like iSquint/VisualHub, or FFmpegX.

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