No video playback in Safari

I've just installed the latest Flash player on Mac 10.8.2 and when I try to play video on and on Safari 6.0.2, I'm only getting audio, no images – just a white screen. You can see the problem here: http://londonrififi.blogspot.co.uk/2012/12/skunk-anansie-2009-interview-skin-and.html. I've tried uninstalling, re-installing to no effect. No problems with video on Chrome or Firefox, and when I uninstall Flash, Safari can play video. Any suggestions? Thanks in advance.

Could you try disabling hardware acceleration to see if that helps? I just gave this a try on my Macbook pro (OS 10.8.2, safari, latest flash) and wasn't able to reproduce the problem.
How do I disable or enable hardware acceleration?

Similar Messages

Why is the video playback on safari so slow?, why is the video playback on safari so slow?

Recently my Safari is not keeping up with youtube video playback anymore. Firefox on the other hand works just fine. Has anybody else had this problem, or maybe a solution even?

Isolate. New user (follow http://support.apple.com/kb/HT1199). Safe Boot (follow http://support.apple.com/kb/HT1455). Test to see if Quicktime has the same issue by watching videos at http://www.apple.com/findouthow. Is your Flash player up to date? Visit http://www.adobe.com to check. Let us know.
Message was edited by: jgelements

Video playback in Safari iOS 8 is horrible now

Any videos I play through websites in Safari all are horrible load times in the player now. A play button appears on screen, I wait some more, and THEN the video plays. This is the same wether on LTE or WIFI.
Sometimes video skips around when playing, and unlike before in iOS 7, I do not see how much of the video has 'loaded' anymore. Overall very horrible experience watching any videos through Safari (this includes YouTube's mobile website).

johnmapley wrote:
I've restored, but don't see anything else I can try. These problems (or vast majority thereof, e.g. video seeking problems) occur across every iOS device I own or have ever used that runs iOS 8. Are you unable to reproduce them? I'd be very interested to hear if not.
The only thing I've noticed is occasionally is the video screen will not close when pressing Done. I then have to force close Safari. As for poor video quality I haven't experienced that,

Choppy flv video playback in Safari

Hello,
since a couple of versions now Safari has taken on the bad habit of playing back Flash video in a choppy fashion. No matter what site (Lynda.com, Video2Brain, YouTube etc.), Flash movies just chop, crackle and pop.
Why is that so? No problem in Firefox, Chrome/Chromium.
Thanks for any hints to solve this!

johnmapley wrote:
I've restored, but don't see anything else I can try. These problems (or vast majority thereof, e.g. video seeking problems) occur across every iOS device I own or have ever used that runs iOS 8. Are you unable to reproduce them? I'd be very interested to hear if not.
The only thing I've noticed is occasionally is the video screen will not close when pressing Done. I then have to force close Safari. As for poor video quality I haven't experienced that,

Incomplete video playback using Safari & quicktime

I am consistently experiencing the problem of only a portion of an internet video playing back when using Safari and Quicktime. When I find a video I want to watch, I use a differnet browser and media player in order to see the entire thing.
What can I do to make Safari/Quicktime work?
Thanks!

You were right about the trim tabs being active. So I tried setting both at the left hand edge and re-saved the movie. But it didn't make any difference. Also tried with trim tabs selecting the entire movie, saved again but again no joy. Note: in both cases I went thru the steps of saving with a new name, importing to iTunes and sync'ing with the nano.
One thing I noticed in the QT Movie Properties Window is that there are multiple audio and video tracks contained in the movie that correspond to my original clips in duration and order.
So I tried using Visualhub in pass through mode to stitch the clips together. This time it worked as expected on the nano. When I looked at the new movie in QT there was only a single video and audio track listed. So the problem seems to be related to QT allowing you to join clips but keeping them as individual tracks within the movie file. Is there a way to fix this without re-encoding the movie?
Although Visulahub works I'd prefer to use QT so I can make quick visual edits before joining the clips.
Thanks again for your suggestions.

Video playback on macbook pro

how are macbook users getting the internet video playback to work?
I copied files from the airbook library that were designated for flash and quickbook player. No luck. I am very disappointed. What I am reading is a blockage of Apple programming to the Adobe programming. Really?
Please provide the work around. This is extremely important to me to see videos playback in Safari, Chrome and Firefox. I am a web developer and this amazes me when a large investment has been made by Apple's client.

1. System Preferences > Other/ Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Follow the prompts.
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Enable Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Press " Manage Website Settings" button for more options.

Intermittent stalling during audio/video playback

This issue is driving me up the wall. I hope someone can help.
Often, while listening to (for example) iTunes, playback stalls and there is silence for several seconds. If I listen to music for an hour, I guess I might experience the issue anywhere from 3-6 (?) times — though sometimes I can go for more than an hour without it happening. But: it doesn't just happen with iTunes — the same thing happens from time to time when using VLC for video playback (usually accompanied by some video artifacts), or HTML5 video playback within Safari. (I don't have Flash Player installed, though I occasionally use Google Chrome for Flash content; if I recall correctly I think the same thing sometimes happens with Flash videos/audio within Chrome too.)
Along the same lines, now and then I notice that when attempting an action within Mail.app, a task will appear in the Activity Window that's something like, 'waiting for the hard drive,' with a barber pole and stop sign. This will delay my action for several seconds. I suspect this is a different manifestation of the same underlying problem that causes the playback stalling.
I DON'T typically get the swirling beach ball of doom when any of these things happen. Mouse pointer does NOT freeze, and the system seems responsive in all other ways during these episodes.
I'm pretty Mac savvy, and I make sure to do regular hard drive maintenance (verifying volume with Disk Utility, rebuilding directory with DiskWarrior, etc.). My startup partition is only about 2/3 full. This week I used iDefrag to defrag the hard drive, thinking it might fix the problem, but nope it still happens. SMART diagnostics have never shown a problem.
When researching this issue on the web, some folks have suggested keeping an eye on the log files (Console.app), and Activity Monitor. I definitely haven't found anything in the log files that coincides with incidents of stalling. And nothing in particular seems to 'spike' in CPU activity in the Activity Monitor at the same time as the stalling; at least not that I've noticed.
I'm pretty good about keeping apps up to date, and I don't have too many apps running in the background. But the problem persists even when I've quit everything else except the app that's doing the audio/video playback.
This has been going on for a long time, and nothing I've tried has helped. Any advice or suggestions, anyone??
- Gord

Checking Console.app messages once again, the following lines seem to coincide with at least some of the stalling incidents:
===
2013/03/05 1:32:33.231 am Finder[595]: PlotISImageRef 0x29f50026 InContext 0x7f986b3c1340 in {33.000000,493.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. (err=-2582)
2013/03/05 1:32:34.499 am Dock[590]: no information back from LS about running process
2013/03/05 1:34:58.597 am Safari[8023]: PlotISImageRef 0x20990018 InContext 0x7ffb9b9d6ea0 in {33.000000,493.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. (err=-2582)
2013/03/05 1:35:00.853 am Dock[590]: no information back from LS about running process
2013/03/05 1:35:39.917 am TextEdit[8026]: PlotISImageRef 0x25910017 InContext 0x7f8873a45940 in {33.000000,493.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. (err=-2582)
2013/03/05 1:35:41.186 am Dock[590]: no information back from LS about running process
2013/03/05 1:42:14.318 am Finder[595]: PlotISImageRef 0x29f50026 InContext 0x7f986c064400 in {33.000000,514.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. (err=-2582)
2013/03/05 1:42:15.986 am Dock[590]: no information back from LS about running process
===
Any significance to this? Thanks for any help.
- Gord

Multiple video playback issues

Hi All,
I would dearly appreciaty any light anyone could shed on this issue - I have run into a couple of Flash bugs that have stumped me for quite a while, and my deadline is aproaching fast.
Essentially, I would like to play back 3 reasonably high res videos (On2 VP6-S) simultaneously in one Flash App (using flash.video, netstream and netconnect - code only). Unfortunately, when I do this, the video playback drops a lot of frames, however, CPU usage does not go much above 50% - spread over both cores. I'm using a Core2Duo. If I play the same 3 videos simultaneously in 3 separate flash apps (FP10), they play much better (and use close to 100% CPU). I even tried creating it as an AIR app with 3 separate windows (NativeWindow), but that made little difference. I have lodged this as a bug via the Flash Bug Reporting System (http://bugs.adobe.com/jira/browse/FP-2341).
And yes, I do need to be doing something as crazy as this - it is for a pretty cool kiosk app, so I know what hardware will be used (and it has a good Graphics Card).
One promising workaround appeared to be playing back a single NetStream in multiple Video instances, as it is NetStream that does the decoding, so I could decode once and present it in 3 places. Two of my video objects are actually the same flv (on different monitors), so there would be a 33% saving right there. If necessary, I could encode both flvs into a single 1920x1200 flv (I've checked - it would play back ok) and then use video.mask to show the relevant bits.
However, another bug has been reported at http://bugs.adobe.com/jira/browse/FP-920 saying this does not work - Video in the object that last called attachNetStream(ns) will play, all others will freeze. They do mention a workaround that gets both videos to play - reset the size of freezed videos on ENTER_FRAME event. However, I cannot get this workaround to work - my first video is empty (not even frozen).
So there are a couple of things I would love any feedback on. Firstly, if anyone has insights on how I could get this to work. Secondly, if anyone could try the "multiple videos on one netStream with workaround" code below (simply copy, paste and point to a relevant flv) and let me know if it works and the versions of software they used, I'd be very thankful.
---------------Code Begins-------------
import flash.events.Event;
import flash.media.Video;
import flash.net.NetConnection;
import flash.net.NetStream;
showRedrawRegions(true); // both the placeholders and the entire window redraws every frame.
// When only video1 is attached, only video1's region is redrawing
// When both videos are attached, both video's regions are redrawing, BUT video1 is empty.
trace ("Capabilities.version = " + Capabilities.version); // = WIN 10,0,22,91 // in Flash CS4 10.0.2
//var nc:NetConnection = new NetConnection( null ); // Got Eror: 1137: Incorrect number of arguments. Expected no more than 0.
var nc:NetConnection = new NetConnection();
nc.connect(null);
// Connect nc here ...? Unnecessary in this case?
var ns:NetStream = new NetStream(nc);
ns.client = new Object(); // Simplest way to deal with cuePoints and metaData by doing nothing. For more, see http://blogs.adobe.com/pdehaan/2006/07/playing_back_flvs_with_actions_1.html
var stream:String = "test.flv";
var video1:Video = new Video(); // Defaults to size of 320x240
var video2:Video = new Video(); // Defaults to size of 320x240
video2.x = 320;
addChild(video1);
addChild(video2);
ns.play(stream);
video1.attachNetStream(ns);
video2.attachNetStream(ns);
// PROBLEM: Video in the object that last called attachNetStream(ns) will play, all others will freeze.
// See WORKAROUND below for solution:
//WORKAROUND to stop the first split stream from freezing:
addEventListener(Event.ENTER_FRAME, onEnterFrame);
function onEnterFrame(e:Event){
video1.width = 320;
video1.height = 240;
trace ("video1.videoWidth = " + video1.videoWidth);
trace ("video2.videoWidth = " + video2.videoWidth);
// When only video1 is attached, video1.videoWidth = 1920, video2.videoWidth = 0
// When both videos are attached, video1.videoWidth = 0, video2.videoWidth = 1920
---------------Code Ends-------------
Letting me know what exact versions of the following software was used would help a lot:
- Windows/OS (e.g. XP SP3).
- App code was written in. (e.g. Flash CS4 IDE 10.0.2, Flash Develop 3.0.1).
- App code was compiled in. (e.g. Flash CS4 IDE 10.0.2, Flex SDK 3.4.0.6955).
- Type and Version of Flash Player used (e.g. Standalone Debug Flash Player v10,0,22,91).
The versions I used are listed above.
Lastly, for what it is work, I found three interesting/informative results, but they didn't help me:
- When only video1 is attached, video1.videoWidth = 1920, video2.videoWidth = 0
When both videos are attached, video1.videoWidth = 0, video2.videoWidth = 1920
- When only video1 is attached, only video1's region is redrawing
When both videos are attached, both video's regions are redrawing, BUT video1 is empty.
- var nc:NetConnection = new NetConnection( null ); // Got Eror: 1137: Incorrect number of arguments. Expected no more than 0.
So I had to change it to:
var nc:NetConnection = new NetConnection();
nc.connect(null);
Does this mean my NetConnection class is different and maybe incompatible with this workaround?
Many, many thanks,

How to view/hear pretty much everything:
Assuming you already run OS 10.4.9 or above and have Quicktime 7.2, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer from http://uk.real.com/player/
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
Adobe FlashPlayer from http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash
In Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them).
The world should now be your oyster!
You should also have the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.

Video playback--mba 2010 w/mountain lion

Has anyone noticed terrible video playback on 13" 4Gb mba 2010 with the mountain lion upgrade? Youtube using flash (11.4.402.265) at 1080p is unwatchable and 720p is barely watchable at full screen. Connecting to a larger monitor is much worse. I could do all 3 when I had Lion. I'm not running any other applications at the time and used the app Free Memory to clear the RAM cache before playing a video. I've tried firefox, chrome, and safari (which I prefer), and they all had similarly poor results. I previously used html5 on lion, but those gave me choppy results and found flash to be better. Any suggestions?

I tried unchecking "enable hardware acceleration", but the results were similarly poor in safari 6 and chrome. However, while using safari 6 on youtube, I opted for the trial html5 setting and it now plays 1080p smoothly at full screen. Hopefully, this might helps others struggling with the mba 2010 processor.

Video Playback in IE

Hi Everyone,
I'm new to Flash and am also experimenting with a Flash Media
Streaming Server. I am trying to get video streaming to work with
my new website, and the video so far plays great with no problems
in web browsers such as Firefox/Safari, etc.
However, in IE, the playback is noticeably worse. I can't
figure out why! I originally thought it was a streaming issue with
the server, however, this wouldn't explain why other browsers are
handling the stream better. Also, pausing the video playback and
un-pausing makes no difference, ruling out a buffering issue.
Every I.E. browser I try the below video in, the video is
jerky and not smooth. I should note also that if I try to play the
video directly through
http://flash-server.hermonsd.org/test/
(Streaming Server Test Page), it works perfectly in IE.
So I am concluding that the issue is with the compiled Flash
file used directly on the below link. I'm using nothing more though
than the provided FLVPlayback module that comes with the latest
Flash CS3 software. Does anyone know what I may be doing wrong and
what I can do to improve the playback quality in I.E.?
Example Video is here:
http://www.rihanna-online.net/videos/dontstop/DontStop.html
P.S. To avoid a possible flame post about copyright, the
website hasn't opened yet and tentative use for construction is OK
while the record label is reviewing the website to contact me
back.

With weeks of research, I found the cause of the issue. It's
not related to the media streaming server.
It appears there is a known issue with the WMODE function in
Internet Explorer and Flash. When I removed the WMODE code from the
HTML pages calling the flash, the videos played flawlessly.

Issue with video playback in Flash Player

I am currently doing some voluntary work for my mom for the local branch of the Alzheimer Foundation. Now I have encoded a video to mpeg4/h.264 and F4V using the Adobe Media Encoder only I am having not much luck to get it successfully played. Now is my question what could I be doing wrong? I already tried to use ActionScript 2 and 3 and disabled GZIP compression on the server and even tried different files like H.264 and F4V.
The strange thing is that the video always work just fine when being tested in Flash CS4 10.2 but when I tried it in the browser it fails. The Test Movie feature of Flash is using the following player version MAC 10,0,12,36. I am using 10,0,32,14 MAC in my Safari browser and their the movie plays fine once the file is fully downloaded (how can I change this?) only when let friends try it out which have version 10,0,32,18 or the same version it doesn't work for them. Also when I am using an older version doesn't seem to work. I thought that H.264 support was added in some version of Flash Player 9. One of the issues which I was getting that the video playback worked lovely in Test Movie with the below listed alzheimer.mp4 url but when testing after the SWF and HTML were uploaded to the webserver it failed to work and I was receiving a FileStructureInvalid error. Now I would expect that the video file would fail in Test Movie too when the video file structure is invalid.
I have tried the following video files both encoded with Adobe Media Encoder:
http://www.letslearn.it/dropbox/alzheimer.mp4
http://www.letslearn.it/dropbox/alzheimer08.f4v
The current player can be found at:
http://www.letslearn.it/dropbox/alzheimer.html
I have attached my As3 version of the Flash file which is normal easy video stuff.
Anyone happen to know what could be the issue here? I am getting desperate!

Yes, I have just used the normal Video-object together with the normal trick to load Flash Video files with it. Nothing special only with a full URL for the play()-method. I have attached the source code for your convenience. The original files are edited in Premiere Pro CS4 and are based on one original ripped DVD vob file and a newly created Quicktime-based slideshow animation which has then be edited into one using Premiere.
After that I have selected the sequence of the Premiere project which I have exported using File > Export which is using Adobe Media Encoder. For the encoding I haved used the Export Settings: "Format FLV | F4V", Codec On2 VP6 and then altered the video size and bitrate so that the file size gets smaller this is for the Alzheimer08.f4v file. The other file used the H.265 Web Medium profile with also the video size and bitrate modified after it got encoded and uploaded to my webserver.
The original files used by the Premiere Pro project are:
VTS_01_1.dv
Type: DV Stream
File Size: 2.6 GB
Image Size: 720x576
Average Data Rate: 3.4 MB/Second
Compressor: DV - PAL
Quality: Normal (3.00)
SLIDESHOW 2.mov
Type: QuickTime Movie
File Size: 3.2 GB
Image Size: 720 x 576
Average Data Rate: 3.4 MB/Second
Compressor: DV - PAL
Quality: Most (5.000)
Above information is obtained in Premiere Pro by selected Properties-option of the submenu when selecting the file.
Hopefully you can use this information but I could upload the original Premiere Pro project over the next few days. If you would be interested in it.
FLA file: http://www.letslearn.it/dropbox/alzheimer.fla

Jittery video playback

I'm not sure where to post this, but I'll try here. Hope someone can help.
Lately I've been having issues with stuttering, jittery playback of video materials whether it's on Vimeo, Youtube, full episodes of television shows, HD videos, whatever. None are playing well. I called Verizon and they say my internet connection hasn't changed on their end in the last few months.
Is this a Safari issue? Has anyone else experienced the same problems?
Or do you think this is a video card issue? I have two 32MB cards - ATI VGA and NVIDIA GeForce1 MX. I recently bought a new monitor that's is 1680x1050 resolution. 64 MBs should be fine, right?
Mac OSX 10.4.11, Safari 3.0.4, Quicktime 7.6, Flashplayer 10

Hi,
There have been some posts that claim that repairing permissions can sometimes help with slow/jittery Flash video playback.
Run Disk Utility and repair permissions on your boot disk to see if that makes any difference.

Youtube video playback freeze

Hi,
I've been experiencing a lot video playback freezing, I've noticed it happens on youtube. It is not my internet connection, the video freeze even it's already been downloaded. It happens with all video resolution from 360P to Full HD, I've tried all majors Internet browser: Firefox, Safari, Chrome.
I have Leopard, a 2.4Ghz Core 2 Duo with 2GB of RAM.
A 250GB HD with (at least) 10GB of free space.
It shouldn't freeze for so low quality videos.
Any help?
Cheers,
-- rafael

Do you have powered speakers or headphones plugged in?
If so, try unplugging them and seeing if it will play the video.
I started having this problem right in the middle of watching a video and it would freeze playback every time I plugged in my speakers. Internet searching yielded no results, but an OS software update from 10.6.2 to 10.6.4 fixed my problem. You say you have Leopard, so I am not sure if a software update is available for you, but check under the apple menu > Software Update. If there is an update related to the operating system, install that. It worked for me!

Video Playback issues in HTML5 using IE10

Hello All:
We built a project in Captivate 6 and published it to HTML5. The project contains two videos that were converted to MP4.
When running the program in Chrome, all works as expected. However when running in IE10, no video is played. Any solutions?

I am also having a similar problem with slide videos in HTML5 projects. The video plays as it should when the slide is viewed for the first time. However, if the slide is revisited later, the video does not appear and no audio is played - there is just an empty space where the video should be.
In addition, when the slide video is finished playing, it will automatically restart, replay the first 1-2 seconds of the video, then stop. Neither of these issues occur when publishing the same presentation as a SWF, but I am developing for iOS devices and really need the HTML5 output. These issues also do not occur if I insert the same video file as an event video instead of a slide video; however, I need the users to be able to pause video playback, and it seems slide videos are the only way to provide that control in HTML5.
Here's what I'm using:
Captivate 6.0.1.240
All videos are .mp4
HTML5 output tested in latest versions of Safari and Google Chrome with the same result.
Any ideas or help would be greatly appreciated! Thanks.

Online video playback is severally laggy/choppy on my macbook pro 2011?

hey guys, got a bit of an issue here. I've been noticing some SEVERE lagging issues whilst viewing online (streaming) video, from various sites, including, novamov, youtube, and others. the videos rarely stop to buffer as i have a fast connection, but yet they still seem to lag wildly. what i mean by this, is the sound will continue as normal, the the picture will freeze sometimes for a good 5 seconds or so before resuming, this is happening increasingly more and more..
i am running Mac OSX Lion (latest Update) on my:
MacBook Pro
17-inch, Early 2011
Processor 2.3 GHz Intel Core i7
Memory 8 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 512 MB
Software Mac OS X Lion 10.7.3 (11D50b)
If it helps my hard drive space is:
Macintosh HD
Capacity: 664 GB
Available: 179.79 GB
The browser i am using is the latest version of Safari, although i have tried firefox and chrome and i experience the same issue.
I have Sophos anti-virus installed and run regular scans on my system (all clear)
i really can't think of anything else which could be causing an issue here. I haven't installed any additional software for a while, not in the time frame since the error started to occur.
I am quite surprised to be experiencing such issues as lagging on something as simple as a youtube video when my £3000+ computer handles heavy applications such as Final cut pro and Photoshop with ease...
i MUST be missing something here,
I really would appreciate any help i can get here.
thankyou very much for your time
ben

Hey Carolyn,
Worked a treat, de-jaggy video for first time in months!!! Only point of clarification, I manually deleted the Flash plug-in before I uninstalled Flash. Don't know if this was why it worked for me rather than others but hey ...
Thanks again!
Jody
Carolyn Samit
Re: Online video playback is severally laggy/choppy on my macbook pro 2011?
Apr 26, 2012 5:07 PM (in response to bcusick)
Hi Ben...
I am quite surprised to be experiencing such issues as lagging on something as simple as a youtube video
Try troubleshooting the Flash plugin required for most YouTube video.
Quit all open browsers. I'm using Safari as a test.
Open System Preferences > Flash Player then select the Storage tab. Click: Delete All
Now uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS
Make sure and uninstall the current plugin first.
Then launch Safari. From your Safari menu bar click Safari > Empty Cache
Now try a video.
BTW... if you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.
And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari.
edited by: cs

No video playback in Safari

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