No Video Playback Whatsoever on iPhone 6 Plus

I have an iPhone 6 Plus and all Video playback has recently stopped working. When I say 'all', I mean every possible way of playing a video on the iPhone will not work:
Video's in my photo library don't playback (the iPhone will temporarily freeze when I click on the video, and then it will just display the thumbnail, no playback).
All my Apps cannot play video (Safari, Chrome, Youtube, Plex, etc). Strangely Youtube will show as playing, but you only get audio and a black screen.
If a restart my phone, video playback will magically start working again, but after a few minutes it will stop working (so essentially I have to restart my phone every time I want to watch a single video).
This problem seems to have started when I upgraded to iOS 8.1.
Anyone else have this problem and managed to fix it?

no SIM card installed problem on iPhone 6 plus . There is three time one is erase my phone . Second time restart my phone . Using ios 8.1 now I can't do anything . When I do Reseat all setting there is always no SIM card installed . My sim work at my pad . My phone sim tray are normal please help how can I do .
Can I do complaint to warranty?

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Video Playback Fine On iPhone - Horrible On Computer

Seen others with this issue. But think this is NOT talked about enough, therefore NOT addressed. Hopefully someone can help me ?
Summary: Record video on iPhone, plays back great on iPhone ( A PHONE !!). Get raw footage to a computer, video plays back horribly choppy and audio out of sync (on a COMPUTER !!). Results for me are the same on ALL players on my computer. Others seem to have it play fine with VLC, but not me.
Here's my stats:
iPhone 4, lastest O.S., latest update.
Computer - PowerBook (laptop) G4 17", 1.67Ghz Aluminum Last PPC Edition (Higher Res model), 2 GB Ram, ALL up to date, latest possible O.S., etc..
Players tested with SAME horrible results - Quicktime PRO (default .mov file), VLC, iTunes, WMV, Flip For Mac. ALL latest versions for above computer at least, etc..
I shoot some video (any length) with my iPhone 4 (which has no video camera settings, sooooo...IDK). Video plays back flawless on iPhone.
Plug iPhone into computer, download RAW uncompressed footage to desktop via "Image Capture". From that moment on (if viewing on computer), the raw footage's movie file) video playback acts like computer can't handle its quality, (choppy, skipping lots of frames, timing horribly off, etc..). Reacts same way with ANY player I use. Actually VLC is the worse, it just completely chokes. Quicktime PRO will at least play it, just horribly choppy. ALL players are up to date.
BUT if I burn a video DVD of it using Toast Pro, etc... then play it on convential DVD player and TV, it plays back awesome ! ALSO, if I "export for web" in Quicktime PRO and wait a amazing amount of time, I get a new file (MP4 or something), and that file will play fine on any player in my computer. BUT it is of a low quality, in which is BS that I have to go so low to view it cause I've played other videos downloaded from the net, or various places and they playback fine via QT or ANY player for that matter. Full screen, high res videos too !!
So I ask, what is the issue ? And why has this not been extensively discussed here and why has Apple not at least publically acknowledged this issue and gave its official word ? Is there something I can do ? Why can't the iPhone have camera settings on it to allow me to lower its video quality ? Or more importantly, why can't my computer seem to handle a simple video file that is really NOT true HD (which is 1920x1080) ? Its honestly not even much above TV resolution (720 x something). My computers screen resolution is 1680 x 1050 dpi, and my video card is a ATI Mobility Radeon 9700, AGP 128.
I could be mistaken, but I am almost sure I've downloaded and viewed movies (in file format) via QT that are of a highe res, better quality even and they playback fine. So can I get some clarification on this please ? Whats going on with the iPhones video capture ? Is it out of frame rate ? Or what ?
Thanks for anyones time --

mcsound wrote:
Given the specs of your computer, I would not expect smooth playback of HD video. You definitely lack the processor power and are fairly low on the amount of RAM need to do so.
Hi mcsound, thanks for chiming in to help.
I don't know if I agree with this. Mathematic reasoning just don't support this. I agree consumerism does though - lol.
Playing HD don't take much resources, as my old xBox 360 plays HD movies just fine. But the real point is, 1280 x 720 is not HD, sure its a higher res than standard TV, but not by some overwhelming amount that causes issues like this. I can play other high res videos on this computer just fine, from DVD (which actually should be more taxing on the computer), and also from file (which is literally the same).
The xBox 360 has less processing power and less ram than my old "out of spec" computer, and it plays HD movies just fine. Point to all this is, it just aint adding up. The first inclination I agree, is to go buy a new computer. But, if you do the math, there is no reason why a 1.67Ghz processor can't play HD movies. Cause actually, it can, my computer plays them fine in iMovie, and edits HD video and renders HD video and burns HD video, and real 1920 x 1080 HD video, not this faux HD of 1280 x 720. So see how this is not adding up ?
RAM has nothing to do with this either. Playing movies from file or disc uses almost no ram. But editing film does for sure, and at that, these 2GB of ram I got has edited, rendered and made plenty of HD movies.
Look at the screenshots I supplied, the before and during screens of the "System Memory" (RAM) shows that while playing the faux HD iPhone clip, it used only 100mb of Ram.
So again, no reason to think it is the specs of the computer. I agree it could be the video card, or processor MAYBE, but again, why does other HD clips/movies play on this computer smoothly, while anyone taken from the iPhone doesn't ?
If it is the case that the iPhone is just taking a amazingly high quality of 1280 x 720 (higher than other 1280 x 720 cameras for some other reason), then why in the world would Apple not give the iPhone a camera setting to allow us to pick "capture" setting optimized for the end result application we plan on using ?
Either way, this is not ok, and either way, its funny how it gets most people buying into the whole "consumerism" thing. Which is the last thing we need. Don't get me wrong, I buy things like crazy, and will be buying a couple new computers soon, BUT there is no need for it to play HD or several other things people think. HD is not rocket science, and again, HD is old and was supported even when my computer came out. My screen resolution exceeds the iPhones video clips resolution !
There is some framerate controversy I think, or something that the iPhone is doing that other sources are not. But I just can't find it out, and I find it strange there is not more talk about this.

No Video Playback Whatsoever

I can get video to my iPod, and I know it's in the correct format. After it sync's and I can disconnect I go to play it on the iPod and it just instantly freezes and has to be reset with the Menu and Select buttons. I've already tried restoring and and that does not remedy the problem. Any suggestions?

Timeraner wrote:
I do not have access to the iMac at the moment, but I do know that the remaining disk space isn't a big deal because I do not want to keep anything on it. I believe it has 30GB, however that could be wrong.. It doesn't need much disk space, I don't plan on installing anything but web browsers. I heard you can purchase CPU upgrades for iMacs to bring it to a G4; are you sure about that?
Fairly certain. You can ask on http://www.xlr8yourmac.com/
I do not believe the iBook's memory was updated from 128MB. I understand it may be upgraded to 640MB at a maximum..
The 640 MB figure is correct. However, it's likely that it has been upgraded (at least somewhat) if it was running Mac OS X 10.4, since the minimum requirement of RAM for that version of the OS is 256 MB.
http://support.apple.com/kb/HT1514?viewlocale=en_US

IPhone 6 Plus and Lightning to SD Card Camera Reader - Missed Opportunity?

Apple definitely missed an opportunity to tighten up the DSLR/GoPro photography/video workflow with the iPhone 6 Plus. Currently the only way to transfer images from a DSLR or GoPro camera is through an extremely slow WiFi/Bluetooth transfer process. This is fine for someone is moving 1 or 2 images. But, for a batch of 50 to 100, this approach is way too time consuming. Android devices are way ahead of Apple in this regard and I'm fighting the urge to break-away from the iPhone once again, for something that is very solvable.
Enabling the the Lightning to SD Card Camera Reader to work with the new iPhone 6 Plus solves this workflow issue.
Why not enable it?

I was gonna buy the 128GB iPhone 6+ until I read this. Now, nope. I may still have to get an iPhone because of the tons of apps I'm already invested in, but since the 6+ will be useless for photos, it'll be the midrange regular 6. Maybe.
Meanwhile, I'd love to get an Android device in about the same size as the 6+, storage and screen-wise, but don't need the cell capability. At 128GB it would make a great photo vault and something I could do some metadata entry on. Any suggestions?
Rob

IPhone 6 Plus not syncing its photos with iTunes

I would like to sync all the pix and videos taken with my iPhone 6 Plus to my iTunes on Windows 7 using wifi.
I have checked the appropriate boxes but all it did was to create the iPhone photo cache folder in the designated folder on my Win 7 box. I have also tried syncing manually when the iPhone was connected using the USB cable but no dice.
- Automatically sync when this iPhone is connected is CHECKED
- Sync with this phone over Wi-Fi is CHECKED
- The iPhone and my computer both of plenty of space
- All patches have been applied to both the iPhone and the computer
- iTunes is the latest version
- There are approx 900 pix and videos combined and all have been taken with this phone
- My Windows 7 box is connected to my LAN via an Ethernet cable
- My iPhone is connected to my home network
Am sure the question has been beaten to death...so apologies in advance.

You don't sync photos taken on your iPhone.
To get them there attach your iPhone to a USB port on the PC. The iPhone should be recognized as a Camera and you can then load the photos to your PC.
If you would like to do this wirelessly there are Apps like Photo Transfer which will do the job.

IPhone 6 plus videos choppy when imported to iMac

all of my videos from my iPhone 6 plus are choppy when I import them to iPhoto. They play fine on phone and the choppy parts occur at same spots of playback as if file is corrupt. I tried playing videos in quicktime and opening in iMovie. anyone have same issue? OS X 10.9.5, iPhone 6 plus

So I figured out that Mavericks was not the problem. It still occurred using Yosemite. It played a short video at 60 when I posted last just fine, but wasn't fixed. The problem may lie in your video card not being able to support 60 fps. Its not a common format. I have no problem playing video recorded at standard 30 fps from iPhone. I've read iMovie does not support 60 fps, I don't know why it lets you import it. I only film 30 fps now and it works okay. I noticed that any hiccups in project smooth out on created file.

Choppy iPhone video playback after upgrading to 10.5 + QuickTime 7.6.9

Hi,
I recently upgraded from 10.4 to 10.5 on my Powerbook G4. I used the "Archive and Install" option. After updating all software to the latest (10.5.8 OSX + 7.6.9 QuickTime), I noticed that the playback of the videos shot with my iPhone 3GS becomes extremely choppy (jumps combined with slow-mo). Based on the what's in "Previous System", I was using QT 7.6.4 with OS 10.4, which didn't have this playback issue.
I found several posts related to similar issues in the forum, and tried the following suggestions without success:
(1) removing all third party plug-ins from /Library/QuickTime;
(2) repair permissions with Disk Utility;
(3) installing Perian;
None of the above made a difference. Just for the heck of it, I tried "su" in Terminal and moved "QuickTimeH264.component" to "QuickTimeH264.component.bkp". Surprisingly this made the playback a lot better (all the iPhone clips are H264+ACC). So I'm guessing somehow the QT H264 component is not working properly for me, but what is QT using instead to play those videos after I renamed the component? It shouldn't be any of the third-party plug-ins since I tried removing all the third-party stuff at the same time, and the videos still played fine. I'd like to get to the bottom of this as I'm a little uneasy about re-naming the H264 component.
I hope someone more QT savvy can diagnose the problem based on what I've tried and make new suggestions. Granted my machine is a bit long in the tooth but it's still decently powered (1.67 GHz, 1.5 GB RAM, 320GB HDD) and the videos played fine before the "upgrade".
Is it worth doing a clean re-install of 10.5 as opposed to the "archive and install"? It's a pain obviously to have to re-install all the apps but I'm willing to try it if it could reasonably make a difference.
Thanks in advance!

The problem is that you moved your Mail application to a sub-folder in your Applications folder, and you are running an older copy of Mail.
From your crash report it shows your path is to a different folder then the default folder:
Path: /Applications/Mail Apps/Mail.app/Contents/MacOS/Mail
It also shows that you are not running the correct version of Mail (should be version 3.5 (930.3):
Version: 3.5 (929.4)
Check out this article:
http://support.apple.com/kb/TS2486
The short of it is that you may have two copies of Mail on your system. When 10.5.6 installed, it may not have updated Mail correctly. Look to see if you have another copy of Mail in your Applications folder, and if so run it and check it's version from the 'About Mail' menu option, it should be 3.5 (930.0). My recommendation is to remove any copy of mail that is not in /Applications (if there is no version of Mail in Applications, move the one you have in Mail Apps back) and run the Mail Update referenced in the article above.

When I use my IPhone 4S to view the Shaw Go Movie Central App when I am at home I only use WiFi which is automatic, I start watching a show and sometimes I will get a message like "you can not use your cellular for video playback" or something close to th

When I use my IPhone 4S to view the Shaw Go Movie Central App when I am at home I only use WiFi which is automatic, I start watching a show and sometimes I will get a message like "you can not use your cellular for video playback" or something close to that. Then I received an email from Telus saying I had used my 3G instead of Wi-Fi using 75% of my data. How can this happen when I'm on Wi-Fi at home? If it switched to 3G for some reason I should have been disconnected and not just transferred to 3G network using up my data. What is the fix for this??

It doesn't have to be that complicated, Verizon iPhones come unlocked, just tell VZ you're going on Holiday/Traveling and suspend the service, no need to pay for service if you're not going to be using it. Pick up local SIM cards in the countries of your choosing, pop them in, re-activate iMessage and you're set!
I recommend getting a SIM card from the Three network in England, they have great EU roaming rates and free like-home roaming in Italy.
Set your phone's region to match the country you're in, it'll save from some headaches when calling local/international numbers.
To answer your questions,
1. If you choose not to have a local SIM card, it is good to keep your phone in Airplane mode to save battery.
2. Make sure the two iPhones have different names to reduce sync/restore issues.
3. If husband has an iPhone also, you can chat with iMessage/Facetime, just give him heads up about the new number you'll have. Otherwise, use Whatsapp if he's got an Android. You can activate Whatsapp with your American number or the international number if you choose to get a SIM in Europe.
Also, Get the MagicJack app and/or Google Hangouts, both of those apps provide you with free calling to the USA and Canada using any internet connection. Google Voice is another good way to SMS across the seas.
Let me know if you need any more tips for iPhoning across the pond.

Iphone 5 video playback problems over quicktime?

ive recently got a new laptop, pre windows 8, and downloaded quicktime pro in order to play my iphone videos right side up because windows media player will play them upside down alot of the time. something i immeadiately noticed was that all my videos from my iphone 5, when played back via quicktime, have a big judder/skip in them every 2 seconds whereis all my iphone 4 videos playback no problem. the few videos i have that are recorded right side up from my iphone 5, because of orientation of the phone during recording, play perfectly fine on windows media player so this this leads me to believe it is a quicktime issue. i have updated to the latest quicktime just a few days ago with hopes of it being corrected but no such luck. im curious if anyone else is having this same problem or knows a fix? also if anyone knows how to flip videos with quicktime so i can just watch them on windows media would be great also. i found a write up how to do it but everytime i try it, after i save it it just reverts back to its orgional orientation. thanks for any help, Jamie

Add me to the list of people having this problem.
I'm running Macbook on 10.5.8. Quicktime is 7.6.9, in case this has any bearing on things.
OK......I just searched a few places and came up with this:
http://en.wikipedia.org/wiki/Perian
It's called Perian, and it's one of a few different options you could use to solve this problem....I just installed it (free), and now the videos play without a hitch. It's a plug-in for Quicktime. There are others that can supposedly do the same thing--look around and give it a shot.
(Also, supposedly this Perian is no longer in open development, and may not work with the newest Quicktime update for the newest Macs, but, like I said, there are other options out there that may work for you instead.)
I have a feeling my problem may have been due to my particular Quicktime/Macbook setup being a bit outdated, but who knows?
Good luck!

Video playback post iPhone 2.0 update

Hey world,
crazy I'm not seeing this problem posted. Ideas anyone? Since updating my iPhone with the 2.0 update, my video playback is audio only with a black screen for video. What's curiouser is that podcasts play back just fine. The problem seems to be with video that I've personally encoded for the phone. All of this video was fine prior to the update, which leads me to think that encoding parameters have changed with the update. Does anyone know anything about this, and if so, what those new parameters might be?
Thanks

All of my stuff and itms stuff still works on my 3g iPhone, encoded in H.264.
I have used visualhub, handbrake and the elgato turbo H.264.
I have no idea why you and some others are having issues.

IPhone 6 Plus - No video sound in sports apps

I can hear music played to my external speakers via bluetooth or simply through my iPhone 6 Plus speakers. I can hear music played on Vevo (music app) and the YouTube app. However, I can't hear any sound at all from any videos in my sports apps (Team Stream/Bleacher Reports, etc.), even when the volume is turned all the way up.
What setting(s) do I need to change to get my sound back on my sports videos? I've gone into those sports apps and there aren't any settings related to sound. Help!
Thanks in advance.

Never mind. Came across the fix by accident. On the pull-up screen with Bluetooth, flashlight, etc., the 2nd block has to show AirPlay. Music in apps & videos plays this way also.

IPhone 6 plus video files

To those of you who have iPhone 6 plus phones, how big are the video and still photo files? Video in MB /Min. ?

mm..would love to have someone respond to this. I guess this is not unique to me, lots of others must have issues with finding files on their iPhones.

Sync video with iOS 8 and my iPhone 6 plus.

I Have a lot of videos in my iTunes library.
When I tried to sync some of them on my iPhone 6 plus with iTunes. It doesn't work.
ITunes keep spinning and trying to sync. I've try manually and also with checking boxes for the videos that I wanted.
SAme results. No error message. and nothing appear in my iPhone.
Last time, i tried one tv show episode and after 45 min trying to sync, I did cancel because it wasnot working
thanks

Hello Clzfy,
Welcome to the Apple Support Communities!
I understand that you would like to optimize the battery life on your iPhone 6 Plus. For tips and information on optimizing your settings, please read over the information in the attached link.
Apple - Batteries - Maximizing Performance
Have a great day,
Joe

Iphone 6 plus won't play video in browser or youtube app?

I've seen this issue in other forums too. I'm running the latest iOS update as well (8.1.1). Videos in Safari never start playing. There is just a spinning icon. In the YouTube app, sometimes there is audio, but never a picture.
As a sidenote, I attempted to post this from my iphone 6 plus, but the mobile version of the site had a lot of bugs (the text in this window wouldn't appear on screen, so I had to guess what I was typing, for one).

Hello Xt1ncT,
It may help to force close all open apps, then restart your iPhone.
Force an app to close in iOS
http://support.apple.com/en-us/HT5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/en-us/HT1430
If the behavior continues, the next step would be to restore the device.
Back up and restore your iPhone, iPad, or iPod touch with iCloud or iTunes
http://support.apple.com/en-us/HT1766
Cheers,
Allen

Recorded Video Playback - iPhone

Hi All - I'm having some issues with the playback of videos recorded with my iPhone 3GS. It seems to all be related to the 'layout' during playback. Videos recorded in portrait are being played back in landscape (in everything other than Quicktime), and what was once north and south is now east and west.
What can I do to these files so that when played in any media player they are played in the correct format? Or do I need to convert the .mov file into a more flexible file type?
I also hoped to use some of my iPhone video in a compilation video i'm making of my son. All of those are .avi files, and I'm guessing when I go to incorporate these .mov files that I'm going to have this playback layout issue.
Any help is greatly appreciated. Thanks.

Can anyone help with this? I just need these vids to play back in landscape even though I recorded them in portrait. What do I need to do?

No Video Playback Whatsoever on iPhone 6 Plus

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