No video previews - just a blank screen
when i try to preview videos, i just get the preview window filled with the predominant background color of the video, but no motion. itunes has upgraded a couple times and still hasn't fixed the problem. prior to the upgrades, i'd get just a kaleidoscope of colors, but nothing recognizable in the preview pane. quicktime is the default player, so conflicts shouldn't be the issue.
i didn't see related posts when i searched. anyone else seeing the same thing.
perhaps try working through the suggestions in this troubleshooting document:
Troubleshooting iTunes for Windows video playback perfomance issues
Similar Messages
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after upgrading to ios 8.1.1 my ipad 4 camera doesnt work i just got blank screen, but i still can use it for facetime, i supposed after upgrading to ios 8.1.2 it will fix but it doesnt work. i cannot restore to ios 7. hopefully, any suggestion to correct it? thank you
Hello pichastos,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your camera is displaying a black screen, please follow the information outlined below.
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H. -
I just got an iphone 4 and when I go to sync it, it appears in the left hand column but when I click on it there is just a blank screen with the apply logo and a tiny lock.
OK, I think I fixed it.
After trying to restore with an old backup from the phone (it estimated it would take 4 hours) I cancelled and went through the setup menus again, but set it up as a new phone. It then appeared in iTunes and I restored it from the computer, not the phone. It appears to be working, it's syncing my old apps right now.
Summary:
1. Reset settings on phone (hopefully you backed up fairly recently)
2. Set up as NEW iPhone in setup menu on phone
3. Restore from iTunes on computer when it recognizes the phone
4. Cross fingers -
when i go to the app store to update the one app that needs to be updated, the screen is blank. It used to list all the apps that need updating and have a button called update all. Now nothing. Just a blank screen. How can I fix this?
There's been a problem with this all day. Seems to be a server problem - wait a day and try again, or use itunes on the computer to update, that works.
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my apple store isn't working after I updated to ios 8.1.3, its just a blank screen and it won't load after doing everything I can to make it work again. I even restarted the phone and I just don't know what to do at this moment.
Sign out of the Appstore and back in and it should resolve the issue.
Setting > iTunes and App Store > click the Apple ID at the top and click sign out. Click sign in. -
I have a mac 10.4 and won't start up, just a blank screen with the restricted icon appears
Last night I forced shut down on the computer because the colro wheel wouldn't let me do anything.
In the morning i turned it on normally from the power button and it never started up.
Just a blank screen, forever...
I tried the safe mode and nothing happened.
Also tried holding the shift key after boot up and the apple appeared, then the RESTRICTED ICON.
I tried holding the option key and nothing either.
Tries command, option +P+R and I got the same restricted icon!!!
I can't remember when it appeared the march kernel erro in a black screen and then nothing...
I don't have the installation cd.
What can I do now?
Whatever I do I get the restricted icon.
I am at my witts end...
I know is an old mac, but can't afford a new one..and I have al of my work info and files there!
(most was backed up though!...phew...)
THANKS IN ADVANCE FOR YOUR HELP..Tough without the Install disc, but some things to try...
Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
/sbin/fsck -fy
Repeat until it shows no errors fixed.
(Space between fsck AND -fy important).
Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
http://docs.info.apple.com/article.html?artnum=106214 -
I have been getting emails but recently I switch on and just find blank screen but the app says I am getting mail this is now happened to me twice any ideas?
Quit mail like this.
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it works normally. -
My ipad 2 wont turn on, its just a blank screen. I have had it charging but it still wont turn on. It also isnt being recognised by itunes. I have updated itunes and everything. it doesnt even say its charging or connecting to itunes, its just a black screen. ive tried pressing down on the buttons but nothing happened.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My Start up disk is full, as it keeps telling me, and now i can't access my user areas. just a blank screen after logging in.
any Ideas. I've tried connecting to my Mac desk top, with a thunderbolt cable but nothing happened.Try this.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836 -
We've just bought an IPad 2, love it but we now cannot play videos from ITunes using the videos app. It constantly displays a blank screen when opened even after the app has been killed and the iPad has been rebooted. Any ideas please?
Try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
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Hi there, ok so my ipad has been either turning off or just locking itself for sometime now but last night it turned itself off and when i tried to turn it back on it just came up with a blank screen with the back light. When i put it on the charger the sound of it charging happenes but nothing else. I hav tried resetting it but as i am not very savvy with all this stuff i thought i would get some advise before doing anything else. it anyone can help me that would be fantasic
thank youIf a reset doesn't work, try and force iPad into Recovery Mode:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
I need help with the videos on my ipod - blank screen.
Okay, I got a few videos from my friend's itunes and put them on my ipod and they worked. Then when I got home I realized that itunes doesn't have the capability of transferring files from the ipod to the computer because of legal reasons. Well, I downloaded a software that could do that and it worked. Now, when I plug in my ipod it tells me that it needs to be restored. I know how to fix that but I'm waiting a little while because it's a long process to put all my crap back on my ipod. But what happened that I don't know how to fix is now when I play my videos it is a black screen with no audio and the play icon is on for a few seconds before it kind of freezes and then sends me back to the menu. The weird thing is that it happens to all my videos, not just the new ones I put on there that I got from my friend's itunes. There were people who had a similar problem with this but their questions were not answered. If you know anything that can help please let me know.
-PaulHere:
http://www.apple.com/ipod/specs.html
Video
Video formats supported: H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per sec., Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 768 Kbps, 320 by 240 pixels, 30 frames per sec., Baseline Profile up to Level 1.3 with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per sec., Simple Profile with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats -
Have audio but video is just a green screen
whenever i try and watch a video it will give me the audio but wont show the video it just comes up a green screen and thats it. please help!
Hi,
Try the following first.
Start a video playing.
Right click on the video ( green screen ) and select Settings.
Remove the tick from the box next to 'Enable Hardware Acceleration' and then click close.
Refresh the current page and see if the video now plays Ok.
If the above fails to correct the issue, try a clean installation of the flash plugin/ActiveX as follows.
First, download the Flash uninstall utility on the link below and save it to your Downloads folder.
Flash Player Uninstaller.
When the download has completed, close all browser windows, open your Download folder and run the uninstaller. After this has completed, restart the notebook.
When windows has reloaded, download and install the latest version of Adobe Flash. Note: You may want to deselect the option to include McAfee Security Scan Plus before downloading.
When the installation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
I just upgraded my mac desk top as i was asked i have just a blank screen now
i upgraded my desktop Mac and it just stopped working now it has a blank screen with a file flashing
"iOS" as shown in your profile cannot run on Mac computers, just Apple mobile devices. What OS level were you at before the update and what update did yo utry to apply?
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HP Officejet Pro 8600 control panel is just a blank screen
My warranty has expired - and my touchscreen just went blank! I have tried all the troubleshooting ideas others have (unplugging from the machine, unplugging from the wall, etc.). Nothing has worked thus far.
My question is - this appears to be an issue that many of us are having. Is HP doing something about this? Or do we just buy new printers every 16 months? I love(d) this printer - and I have found some work-arounds by using the icons on my computer. But it is not convenient and does not work for everything.
Please let me know if anyone has found a way to fix this - and if HP is going to do something about this very coincidental issue that we are having.
Thanks!Hello otcheryl,
Welcome to the HP Support Forums!
Sorry to hear about the display screen issues you have been experiencing with the Officejet Pro 8600. I seen that you have also posted here: Re: PRINTER DISPLAY SCREEN ALMOST COMPLETELY WHITE (TOO BRIGHT/FADED/?). The troubleshooting provided by Advance23 covers all of the support options available with a service.
On the off chance you have not looked within the last couple days, I see that there has been a firmware update for this printer released just this past Friday.
If you have a Windows computer, a USB and a small amount of time, it will be worth a try.
--->HP Officejet Pro 8600 N911a Firmware<---
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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