No video shown

I installed itunes 7 and everything install fine but now my songs play fine but my music videos do know play properly. Then they play the music video window goes completely white. So i can not see anything from the music video. Need help bad. Try reinstalling 4 time and nothing. Deleted the quicktime folder and itunes folder and still nothing. oh and how do i contact apple (itunes) customer service?

Download and install the latest beta version of the Server Software from Airvideo.
http://www.inmethod.com/air-video/index.html

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    ggatex
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    Format                                   : BDAV
    Format/Info                              : Blu-ray Video
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    Duration                                 : 7mn 22s
    Overall bit rate mode                    : Variable
    Overall bit rate                         : 5 439 Kbps
    Maximum Overall bit rate                 : 13.7 Mbps
    Video
    ID                                       : 4113 (0x1011)
    Menu ID                                  : 1 (0x1)
    Format                                   : AVC
    Format/Info                              : Advanced Video Codec
    Format profile                           : [email protected]
    Format settings, CABAC                   : Yes
    Format settings, ReFrames                : 2 frames
    Format settings, GOP                     : M=3, N=15
    Codec ID                                 : 27
    Duration                                 : 7mn 22s
    Bit rate mode                            : Variable
    Bit rate                                 : 4 959 Kbps
    Maximum bit rate                         : 12.0 Mbps
    Width                                    : 1 440 pixels
    Height                                   : 1 080 pixels
    Display aspect ratio                     : 16:9
    Frame rate                               : 29.970 fps
    Color space                              : YUV
    Chroma subsampling                       : 4:2:0
    Bit depth                                : 8 bits
    Scan type                                : Interlaced
    Scan order                               : Top Field First
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    Audio
    ID                                       : 4352 (0x1100)
    Menu ID                                  : 1 (0x1)
    Format                                   : AC-3
    Format/Info                              : Audio Coding 3
    Mode extension                           : CM (complete main)
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    Codec ID                                 : 129
    Duration                                 : 7mn 22s
    Bit rate mode                            : Constant
    Bit rate                                 : 256 Kbps
    Channel(s)                               : 2 channels
    Channel positions                        : Front: L R
    Sampling rate                            : 48.0 KHz
    Bit depth                                : 16 bits
    Compression mode                         : Lossy
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    Format                                   : MPEG-4
    Format profile                           : Base Media / Version 2
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    File size                                : 632 MiB
    Duration                                 : 7mn 12s
    Overall bit rate mode                    : Variable
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    Tagged date                              : UTC 2013-05-24 22:15:10
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    Format                                   : AVC
    Format/Info                              : Advanced Video Codec
    Format profile                           : [email protected]
    Format settings, CABAC                   : Yes
    Format settings, ReFrames                : 3 frames
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    Codec ID/Info                            : Advanced Video Coding
    Duration                                 : 7mn 12s
    Bit rate                                 : 12.0 Mbps
    Width                                    : 1 440 pixels
    Height                                   : 1 080 pixels
    Display aspect ratio                     : 4:3
    Original display aspect ratio            : 16:9
    Frame rate mode                          : Constant
    Frame rate                               : 29.970 fps
    Standard                                 : NTSC
    Color space                              : YUV
    Chroma subsampling                       : 4:2:0
    Bit depth                                : 8 bits
    Scan type                                : Progressive
    Bits/(Pixel*Frame)                       : 0.257
    Stream size                              : 619 MiB (98%)
    Language                                 : English
    Encoded date                             : UTC 2013-05-24 22:15:10
    Tagged date                              : UTC 2013-05-24 22:15:10
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    ID                                       : 2
    Format                                   : AAC
    Format/Info                              : Advanced Audio Codec
    Format profile                           : LC
    Codec ID                                 : 40
    Duration                                 : 7mn 12s
    Source duration                          : 7mn 13s
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    Bit rate                                 : 253 Kbps
    Maximum bit rate                         : 320 Kbps
    Channel(s)                               : 2 channels
    Channel positions                        : Front: L R
    Sampling rate                            : 48.0 KHz
    Compression mode                         : Lossy
    Stream size                              : 13.1 MiB (2%)
    Source stream size                       : 13.1 MiB (2%)
    Language                                 : English
    Encoded date                             : UTC 2013-05-24 22:15:10
    Tagged date                              : UTC 2013-05-24 22:15:10

    clanderson00
    The answers are in the details. But, from what you offered above, whether you have Premiere Elements 10 or 11 Windows, here is what I am suggesting that you try.
    Import your 1440 x 1080 HD anamorphic 16:9 @ 29.97 interlaced frames per second into Premiere Elements, using the project preset of:
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    Then let us know what that looks like.
    Can you shoot at 1920 x 1080 at a higher bitrate with your camera? And does your camera shoot progressive as well as interlaced video?
    Thanks.
    ATR

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