No video works on Adobe Acrobat DC / Adobe Reader on iOS iPad iPhone ?

It seem's that Adobe Reader and Adobe Acrobat DC are not able to play video included in PDF with Acrobat desktop.
I don't understand why because Dropbox, PDF Expert and ezPDF Reader have implemented this feature !
At least Adobe Reader and Adobe Acrobat must not show the "poster image" (iBooks is able to do that)
Thanks for any answer or comment !

Same question for audio: it does not seem to work

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Excel to .pdf/ Adobe Acrobat or Adobe Forms - whatever may work best and easiest

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Can Adobe Acrobat 8.0 read a Adobe Acrobat X Pro file?

Can Adobe Acrobat 8.0 read a Adobe Acrobat X Pro file?

Mostly. Are you having a problem, or just preparing?

Adobe Acrobat Pro and Reader Freeze

Everytime I open Adobe Acrobat Pro or Reader I am unabe to open the preferences menu. Program freezes up. Also when I hit print the program also freezes. I've uninstalled and reinstalled multiple times with no success.

Which version (and sub-version)? Why do you have both Reader and Acrobat installed? Before AAX this was not a recommended combination at all.
You should be able to delete the Reader and repair Acrobat. If you do not have the most current version of Acrobat, you should do an update(s). If you uninstall and reinstall again, before the reinstall, deleted any left over parts of the Acrobat folder and run a registry cleanup utility (the MS one if you can get it -- MS quit distributing it -- or CCleaner). Then reinstall. Typically the repair and the updates should take care of things unless you have gotten a corrupt plug-in included somehow.

Working w/adobe cs6 - it now won't update adobe acrobat. Adobe found that I am not registered in a sudoer file and said that I had to call Apple. They said I should submit it to this forum.

I have installed Adobe cs6. After doing so, Adobe Acrobat will not update. I have been trying to solve this problem with Adobe now for 3 months. Today they say they discovered that I was not in a file named "sudoers file." They told me they could not solve that but that I had to call Apple for a solution. I called Apple and they told me that they could do nothing about it (I'm still not sure whether or not they even admitted that it is one of their files). They suggested coming to this forum for a solution.

Their latest is that my file is not registered in sudoers, whatever that is
There are two files named sudoer.vim on my drive (each in a different folder). They're text files. Both are very well hidden and the contents of either would mean little to anyone not versed in terms used in the text. What Adobe could possibly mean by "your name not being in the file" is anyone's guess. My actual name or user account name isn't in any of the files, either, and my apps work just fine.
There is another text file named sudoers (no file extension) that appears to be a list of who has sudo privileges. But again, it's well hidden, requires an admin password just to open it, and means nothing without knowing what to modify, or how without ruining the file.
Which kind of leads back to this:
"Adobe Acrobat application was modified."
Have you run Monolingual or other utility that removes foreign languages from the drive? If so, you can't let it touch certain apps (like anything from Adobe) or you will run into problems like this. Usually, Acrobat won't even launch if pieces of it have been removed, even if those pieces are completely unimportant.
If nothing else, just reinstall Acrobat from the original disk or downloaded .dmg purchase.

Conflict between Adobe Acrobat and Adobe Reader and how I fixed it

For the past 5 years, I have owned Adobe Acrobat version 9, and recently installed Adobe Reader as well (version 10.7). I was previously able to set up Firefox to use Acrobat to display PDF files in the browser without downloading them, but I recently noticed that this was no longer the case. Instead, every PDF file I tried to view was being downloaded instead. I came here to find a solution, and discovered that many other people are having similar problems. I followed the instructions given here (https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them), but found that they were actually UNhelpful. They tell you to turn off the Firefox PDF viewer by editing about:config to disable the file pdfs.js, which is the native Firefox PDF viewer-- but that will cause the PDF file type to disappear from the Tools/Options dialog, so you can't assign it to another program (whether Adobe or anything else). This makes it impossible to assign the Adobe plugin to open PDF files. I did figure out a solution on my own, and wanted to post it here to help other users with the same problem.
I ultimately learned, through trial and error and a lot of research both here and on Adobe's website, that the root cause of my problem was a conflict in Firefox between Acrobat and Reader. I was able to solve it by upgrading Acrobat, getting rid of Reader and enabling the Firefox PDF viewer so that I could assign the PDF file type to the Acrobat plugin within Firefox. Here are the details of my problem and how I solved it:
1. Acrobat and Reader conflict with each other in Firefox, but this isn't totally Firefox's fault. It's mostly Adobe's fault, and they pretty much admit it. Specifically, they say that Acrobat and Reader can't coexist on the same machine unless both are version 10 or higher. They tell you to upgrade to solve the problem--but I can't afford to pay for a new version of Acrobat. If you have to keep Acrobat 9.x, Adobe says the lowest version of Reader that will work with it is Reader 11. I couldn't upgrade to this because I have Vista, and Adobe hasn't issued Reader 11 for Vista (and doesn't plan to). I did cheat and download the Win 7 version of Reader 11, but it didn't help.
2. If you have both Acrobat and Reader, you can choose a setting in Reader to make it the default PDF handler--but Firefox ignores this information and defaults to Acrobat no matter what. (This is the part we can blame Firefox for.) If you have a version of Acrobat which is below 9.5.5, Firefox actually blocks it as a security risk, so the plugin won't work at all, regardless of version number. That's why PDFs are being downloaded through your standalone program instead of being displayed in the browser. If you want to view PDFs in Firefox and keep Acrobat on your computer, you MUST upgrade Acrobat to version 9.5.5 or above.
3. Unless you can upgrade Acrobat to at least 10.x, GET RID OF READER. As long as you can access Acrobat 9.5.5, it will work fine in Firefox and there's no need for Reader. I never used to have Reader myself, only Acrobat, but it must have been downloaded automatically when Acrobat was blocked by Firefox (which I didn't even realize).
4. IF YOU NEED TO UPGRADE ACROBAT 9.X TO 9.5.5, YOUR LAST CHANCE IS TODAY--6/26/13. Adobe has announced that today is the "end of life" for the Acrobat 9.x platform, and all support and upgrades will cease after today.
When I searched for updates by going to Adobe's website, it told me there were none available--but when I checked for them FROM THE ACROBAT PROGRAM ITSELF (Help/Check for updates), I was offered a 300 MB upgrade that took me all the way from version 9.0 to 9.5.5 in one step. (It did take a very long time to download and install.)
5. Once you have Acrobat 9.5.5, this is how to enable it in Firefox:
a. INSIDE ACROBAT, set your preference for "Internet" to "view PDF files in browser." Close Acrobat. Close Firefox if it's already open.
b. Reopen Firefox. Check Tools/Add-Ons/Plugins to make sure the Acrobat plugin is there. Enable it if disabled. Close Firefox.
If the plugin isn't there at all, repair your Acrobat installation through Control Panel. Then return to Firefox and enable it. Close Firefox.
c. Reopen Firefox again. Go to Tools/Options and check the list of file types. For the names that contain "Adobe" and "Acrobat," Acrobat should be set as the default program to open them. Select it from the drop-down list if it's not. Continue to scroll through the alphabetical list--you should see another entry called Portable Document Format. If it's there, the default will be "preview in Firefox." You should be able to change this to "Acrobat (in Firefox)" using the drop-down menu. Do NOT pick the option that says "Acrobat"--this is the standalone program and will cause your PDFs to be downloaded.
If you don't see "Acrobat (in Firefox)" as an option, this means your plugin is not working. Go back and fix it using the instructions above (including repair of Acrobat if necessary).
d. If you don't see a file type for "Portable Document Format" at all, that means the Firefox PDF viewer is disabled. You must enable it by editing the about:config file. To see it, type about:config in the Firefox address bar. You will get a warning message--just click OK and keep going.
This file is a long list of statements in alphabetical order. LOOK FOR A STATEMENT THAT SAYS "pdfjs.disabled" with a Boolean value of "true." Select this statement and right-click. A context menu will offer you choices including "Toggle." Select that one, which will change the Boolean value to "false." Exit about:config. Close Firefox.
e. Now return to Tools/Options, scroll through the list of file types, and you should see "Portable Document Format." Select "Acrobat (in Firefox)" as in the instructions above. Close Firefox.
f. The first time you try to open a PDF file in Firefox, you may get a dialog box which offers you choices of how to open the file. The first will be Acrobat, but DON'T CHOOSE THAT--it will cause your PDF to download. Instead, go to the choice that says "Open as application/pdf." You don't need to change the program that opens this file type, because your settings are already correct. Your PDF should open in the browser, with the full-featured Acrobat menu (including the option of editing or saving the file).
I hope other users can benefit from the truly painful experience I had figuring all of this out. Good luck.

Since it doesn't seem like you are looking for support, locking this thread.

Scroll() in Adobe Acrobat and Adobe Reader X using Javascript

Hi there,
Does someone know how scrolling works in Adobe Acrobat/Reader using javascript?
The scroll() functions needs two parameters: x and y.
How are these axises defined? Is this based per page or does the scrolling reference change every time the page changes?
Why we need to know this? We're making and application in Flash Builder that loads a PDF. External buttons need to call an embedded javascript within the PDF that scrolls up or down.
Anyone who can provide us with some information concerning this topic: thank you!
Regards
Mario

Well,
It's hard to formulate: basically we need to understand how the scrolling is handled in Adobe Reader.
Like: why does the scrolling index change every time you change to a new page. It gets resetted or something.
Anyway: you cannot create a variable "scrollVerticalIndex" and "scrollHorizontalIndex" and increment it everytime you want to go down or up/left or right and say scroll(scrollHorizontalIndex,scrollVerticalIndex). Also, if you zoom in, the dimension of your page stay the same. We cannot find a way to calculate top or bottom of a document.
In a perfect world you could say: (height of a page) x ((number of pages)-1) = total height of the document (and thus the total amount you can scroll up/down). But that is just not the case...
We want to get an insight how the scrolling works :-)
Does this make sence ;-) ?

InDesign to Adobe Acrobat to Adobe Reader Link problem

Hi - I'm responsible for a long conversation about link problems in creating file links in InDesign that did not work in Acrobat. At the end of that long discussion, I thought I solved the problem, but didn't. Since then, I've been MUCH more observant.
The problem appears to take place in Adobe Reader.
My home computer on Win7 is different than my work Computer (XP), but I have the same software on both.
At work, I discovered that when I clicked on a PDF, it worked fine, that its links opened a new PDF window, but when I clicked on links on the second document, the links failed and Microsoft returned an error message telling me that I was screwed. Because I was screwed, I couldn't see what was in the path of that error.
It turns out that for some unknown reason (which you might clarify for me), my Adobe Readers are attempting to open my documents in Internet Explorer and that just won't work.
What I observed at home is that I made 5 test documents in ID, and ported them to Acrobat. As it turns out, my default for opening PDFs is Adobe Reader, which I saw on the chrome of the first document I opened. When I clicked a link, and I got the error message, I noticed my browser was up.
When I set my default for opening in Acrobat, everything worked like a charm! How about that!
Now then, what that says to me is that Adobe Reader is to be used exclusively with a browser, so if the people who are going to read your internal PDF files with Reader without those files being on a web server of some type, you are totally screwed. The only way you can use Reader is if you click on the file and bring it up directly. Don't rely on linking to other documents.
I mean, that is what it seems to me.
Now, I am creating a big project for an environment without a webserver and obviously my sense of panic is palpable. That said, I believe that all my users can read my files using Acrobat (to be tested tomorrow), which I hope means I can breathe a bit easier.
Do any of you have any thoughts on this subject? If you are really curious, I can make a packet of test files available.

Karen_Little wrote:
The files and the PDFs are all in the same directory.
The tests are on local drives. All indesign files and their related PDFs were in the same directory.
The same for Word and its related PDFs. Note that the PDFs created by Word then read by Adobe Reader worked correctly. They all opened in Adobe Reader.
If the default program for opening PDFs is Acrobat, everything works correctly, with the added benefit of everything opening in a different window, which is what I want (yet to be tested at work). If the default program is Adobe Reader, the second generation of links do NOT work because Reader opens in Internet Explorer.
When I open a Word-created PDF with Acrobat, view the link, and click to the Actions menu, the action is "Open a file"
When I open an InDesign PDF with Acrobat and do the same, the action says "Open a web link"
Big BIG BIG bug.
Are you seeing the link commands by editing them in Acrobat? If not, try, so you can see the exact command and file or URL instruction. It still may be a bug, but you'll have better evidence when you report it here:
Adobe - Feature Request/Bug Report Form
And, you might want to try correcting a link command in Acrobat, to see if can work for both Acrobat and Reader.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Time Machine Failure due to Adobe Acrobat Professional & Adobe Bridge CS3

Console reports failures with some files deep within the 2 folders..
Copy stage failed with error:11
Backup failed with error: 11
Every time.... so with Adobe Acrobat 8 Professional and Adobe Bridge Folders both on my exclude list... Time Machine marched on and finished back ups.
Hope this helps others with Adobe CS3 Packages installed.

Console reports failures with some files deep within the 2 folders..
Copy stage failed with error:11
Backup failed with error: 11
Every time.... so with Adobe Acrobat 8 Professional and Adobe Bridge Folders both on my exclude list... Time Machine marched on and finished back ups.
Hope this helps others with Adobe CS3 Packages installed.

Installation of Adobe Acrobat and Adobe Reader on the same machine

What is the recommendation from Adobe on having both Adobe Acrobat Pro/Std installed and Adobe Reader installed on the same machine?
Is there an 'official' or 'recommended' statement for this?

I think it is not recommended or supported for versions earlier than X.

Adobe Acrobat X and Reader XI

Hello,
Can Adobe Acrobat X (pro) and Reader XI installed at the same time?
I'm asking this because I need Acrobat to create PDF files, but I want to read PDF files in the latest version of Reader.
Won't it damage the installation of Acrobat or Reader?
Thanks.

It's pretty easy to assign the default program used to open a file type:
Acrobat X Pro vs. Reader XI. Getting Pro to open as default?
http://forums.adobe.com/message/5066976#5066976

Does Adobe Acrobat Pro or Reader mount all listed network folders in Mac OS X 10.6?

I administer several Macintoshes on a managed network. Recently, we migrated most machines to Mac OS X 10.6. Now, when users navigate to a network folder to open a document from Acrobat Pro 9, Acrobat Pro X or Acrobat Reader X, any folder shown in the "Open" window from Acrobat is mounted on the user's desktop. The protocol doesn't matter - the server could be accessed via smb or afp. If the file is held in a network folder near the bottom of the alphabet, all folders that are exposed in the "Open" window mount. Not only does this create clutter and confusion for the user, but sometimes it crashes Acrobat.
This behavior is present only in Acrobat Reader, Adobe Acrobat Pro 9 and X. No other application, Adobe or not has this affect navigating through the open file function.
This behavior is present after complete uninstall/reinstalls of the applications.
This behavior is present in any account – local or network.
This behavior is present on any Macintosh running Max OS X 10.6.
This behavior is NOT present in OS X 10.5.
Can anyone else in this forum duplicate or explain this behavior?

Hi Onewizard,
I tried and checked this on different version of Acrobat and Reader however not able to replicate this behavior. I am on MAC 10.6.8

Is there any difference between the reader function of Adobe Acrobat and Adobe Reader

I would think, not.
Also, can Adobe Reader and Adobe Acrobat be on the same computer without operational conflicts?
I know there seemed to be an issue with both back around version 8.

That would be a great oversimplification. But in terms of displaying PDFs, with default options, yes it will look the same. The controls won't look the same. Form filling too. But what you can do with a form (e.g. whether it can be saved) varies.

Printing problem from Adobe Acrobat 8 and Reader 9

Hello together,
i've got a problem while printing from Adobe Acrobat Professional 8 and Acrobat Reader 9.
I've got the Error: /usr/libexec/cups/filter/pstoraster failed
It happens with my new Canon ip4700 and my brother laser printer.
I got the newest available Version of OSX and the Adobe Updates.
The PDF files are printed in the "OSX Preview", but not in the Adobe Software
Happy for any help or advice.
Best,
Lukasz

Acrobat 8 and Reader 9 are not compatible. The only versions of Reader and Acrobat designed to be compatible with each other in Windows is Reader and Acrobat X.

Adobe acrobat to adobe reader

How do I get documents created in adobe acrobat on my computer to adobe reader on my phone so that I can fill them in? I have acrobat on my computer and reader on my phone I created a form in the forms area of acrobat and I want to be able to fill that in on my cell phone

Transfer a copy of the PDF files to the "Files" section at acrobat.com. Use your Adobe ID to sign in.
Using this Adobe ID be signed in on your computers / devices.
Each will be able to open the PDF (using Acrobat, Adobe Reader or Adobe Reader Mobile).
Be well...

No video works on Adobe Acrobat DC / Adobe Reader on iOS iPad iPhone ?

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