"no voice service" no incoming/outgoing calls

Recently purchased the Q10 & for the first day & half had no dramas.
After that time I then began to experenice problems calling out. The device stating a call failure please try again later. I was in full reception & was able to use the device & it's other features without any dramas at all, using facebook & twitter etc.
I originally thought it may have something to do with my service provider. After an exhausting & frustrating phone call with them they found no issue with my service but concided that they couldn't even call my phone.
I then updated the software on the phone to the newest update. The phone worked again perfectly for about an hour until again the problem recurred.
I am sure it is a software problem as I am writing & sending this while on my Q10 in the middle of Australia where at times data coverage is a premium.
I look forward to a promt reply & solution to this issue

Hi anyo and welcome to the BlackBerry Support Community Forums!
What version of software do you currently have installed on your BlackBerry Q10? If you insert your SIM into another device, are you able to send and receive phone calls?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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