No Volume Control on iPod touch! Help me please!

Last night I was going to watch a YouTube video on my iPod. My volume had been all the way down, so I tried to use the side buttons to turn it up, but it didn't work. I then noticed that the slide bar volume control wasn't available either. I've done some research on the web and can't seem to find a solution. I have the Best Buy warranty on my iPod, but I've went through heck with repairs on a previous iPod before, and I'd rather not have to ship this one to Dallas for Best Buy to fix it unless I have to.

No, I'm about to though. However, from what I've read online, this is a common problem and a reset/restore won't fix it. But I'm going to try.

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