No volume. HELP!

I have a iPhone 4s.When my dad passed away my mom let me use his phone. He had always taken care of it and rarely dropped it. The screen has never been cracked and the phone has never been broken. I have had it for about 8 months now.For the past 2 days my volume has not worked I can't listen to music or videos. When I swipe from the bottom of my screen so I can access the flashlight, volume and music etc I go to turn up my volume and it's there for about 5 seconds and then disappears. The volume buttons on the side of the phone don't work and nothing pops up on the screen when I press them. I have even tried the assistive touch to try to change the volume and it still doesn't work! But if someone calls me, my phone still rings. I need help!

Maybe it's time to take it into the Apple store and have the people at the Genius Bar take a look at it.
Suggest you make an appointment and back up your prior to going in.

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