No way to call a missed call

Lumia 800:
When I have a missed call, I tab on it to return the phone call. After that, the lumia just freezes and restarts itself after a minute.Is that normal behaviour?
Also: i need to adjust the volume of ring and message tones (I am always in noisy surroundings and I can't hear any beeps or ringing.
I would like to change ringtones and message tones, How to do that?
Ed

I have the same problem! When i miss a call and i want to call back then the phone switches off and reboots!! it's so annoing!!
Another problem:
If the phone accu is loading i cant do anything with the phone, the touch scree doesn't work. i have to switch off the electrical connection and then it works fine.

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