No way to check e-mail on the main computer of the fios installed?

 Somehow  I can check and open my account on main computer which fios is installed, but the page doesnot allow to open e-mail. In other words, I can't read my e-mail on the main computer.  I can read my e-mail on my second compueter.
How /to fix this problem?

What error are you getting? What operating system and browser are on the non-working pc? What about the working one?
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