No way to register QT Pro - no confimation email

Hi,
I simply cannot register QT Pro which I purchased today.It's always saying invalid registration. I've searched the forum for some addtional instructions and I found that one have to put in the exact name and key as it was sent out with an email. I didn't get any email. In my account section I can see the order and I can open up a printable invoice but that doesn't help me. At the end of the order process a key was shown on the screen and I copied it so I have a key but I just can't use it. What should I do next? Any idea?

Ok, I finally found out how to register the app. Just like some sources in the internet said you have to put in your name exactly as it is indicated in the confirmation email from apple which I still didn't get until now. So I tried to anticipate how they could have written my name .... what a game. I tried to add "Mr" since I am a man .... but this didn't work. So I tried "Herr" which is used in Germany ... no success. Now I have found a forum post in another forum saying that I have to type "Hr" for mister. Et voilà, it worked. Could have been so easy with the confirmation mail... I have never made such an experience with any other company I bought software from. Really funny that this happens with apple which claims always to be so user friendly and intuitive. But anyway, let's see if the software can do what I hoped it would do for me. Thanks for reading and I hope that my posting can help you. All the best.

Similar Messages

  • QuicktimePlayer 7 Pro previously registered via Pro Apps

    My QT player Pro was previously registered because I owned FCP (Studio): the old Registration window shows "Apple Pro Apps User" and the code showed "Automatic".
    This 'service' no longer seems to be in place - I'm using FCP X on Mavericks and on a new computer, but QT 7 Player remains definitely unPro.
    Does anyone know of a way to register using FCP?

    Does anyone know of a way to register using FCP?
    Install the older FCP Studio software to key QT 7 Pro features on new computer.

  • I registered quicktime pro but it's nowhere to be found. Help!

    I paid for Quicktime Pro and entered the registration code and got a message "Thank you for registering Quicktime Pro" but I don't see it anywhere. I've restarted a couple of times. My Mac OS X version is 10.5.8. The Quicktime Player version is 7.6.9. I saw something on the web that said I'll need the operating system DVD, can that be right?? I'm not sure I ever had one, my Macbook came with everything installed. Any ideas would be greatly appreciated!

    For all I knew, not finding obvious evidence of QT Pro in your QT Player immediately after registration was a common problem (as indeed I notice from the discussions that it is) with a quick, common answer (wrong again)
    The most obvious evidence is that as soon as your name and registration key is recognized, the QT logo changes from the simple "Q" to a "Q" with the word "Pro" superimposed over it. In addition, the phrase "QuickTime 7 Pro" is displayed under the "Registration Code:" entry and the "Buy" button disappears from the window. All of these things occur in the registration window. Less obvious but more important to the QT 7 Pro user, a number of previously grayed out options become user accessible as soon as a QT compatible file is opened in a Player window.
    I really didn't think anybody would be particularly interested in my work flow.
    By knowing the work flow, it is often easy to determine if a problem is in the application, the system, the system configuration, or the work flow itself.
    But yes, I am compliant and the files are all saved to iphoto libraries, they just can't go anywhere from there, and so I'm concluding that Flip files are NOT compatible with QuickTime or iMovie, at least in the particular configuration I have, and I guess that's fine because there aren't even going to be be Flip cameras much longer.
    The fact that the files will import to iPhoto indicates the data in a file container that is compatible with QT. The fact that the files cannot be imported to iMovie indicates the files either contain compression formats that are not QT "edit" compatible or they contain tracks of data that are not iMovie compatible. If the files will not open in the QT 7 Pro Player, then that tells us the compression format(s) are not QT "playback" compatible which usually means you are missing a QT component required to decode one or more of the data tracks. Once you know this, the normal thing to do is to determine what component you need to install on your system if available.
    One way to do this if the file can't be opened in the QT Player is to open the Finder "Info" window for the file and see if it recognizes the compression format. If it does, well and good. If not, you would normally try an alternative media player which supplies its own codec within the player. VLC is one of the most popular media players for this purpose. Simply open the file in VLC and see if it plays. If it does, you simply open the "Window/Media Information" window, expand the stream info area to learn audio and video codecs used to encode the file data. Once you know this, you can see if a component is available for installation. This entire process is quite logical with the results of each step pointing the way to the next action to be accomplished. Thus, the work flow and descriptions of what happens become very import to the process of diagnosing the cause of your problems.
    So, having said this, what type of file containers (file extension) are involved here and what compression format(s) do they contain? (I.e., in the past different Flip cameras have used different file/format combinations with some changing the file/format combination depending on the "quality" setting currently being used to record the video.

  • How many iMacs can i register Logic Pro on?

    How many iMacs can i register Logic Pro on?
    We use Logic Pro at our work.  We are using using 6 macs at the moment, i would like to have logic on all 6

    Hi
    Technically this is NOT the 'legal' case:
    https://discussions.apple.com/message/18228781#18228781
    CCTM wrote:
    Hi
    According to the details in this:
    http://www.apple.com/legal/itunes/uk/terms.html#SALE
    You could well be out of luck....
    MAC APP STORE PRODUCT USAGE RULES
    Except as otherwise set forth herein,
    If you are an individual acting in your personal capacity, you may download and use an application from the Mac App Store (“Mac App Store Product”) for personal, non-commercial use on any Apple-branded products running Mac OS X (“Mac Computer”) that you own or control.
    (ii) If you are a commercial enterprise or educational institution, you may download a Mac App Store Product for use by either (a) a single individual on each of the Mac Computer(s) used by that individual that you own or control, or (b) multiple individuals on a single shared Mac Computer that you own or control. For example, a single employee may use a Mac App Store Product on both the employee’s desktop Mac Computer and laptop Mac Computer, or multiple students may serially use the Mac App Store Product on a single Mac Computer located at a resource centre or library. For the sake of clarity, each Mac Computer used serially by multiple users requires a separate licence.
    (iii) Use of Mac App Store Products may require sign-in with the Apple ID used to download the Mac App Store Product from the Mac App Store. Mac App Store Products can be updated through the Mac App Store only."
    HTH???
    CCT

  • I try to open Acrobat I get a message that I need to register the product. I click on register and after about a minute, I'm told that I don't have an internet connection. My internet connection is working fine. In fact I registered Acrobat Pro XI using m

    I try to open Acrobat I get a message that I need to register the product. I click on register and after about a minute, I'm told that I don't have an internet connection. My internet connection is working fine. In fact I registered Acrobat Pro XI using my account, but the program itself will not recognize it or allow me to use the software. What do I do?

    If you already registered, then there is no point to trying to do so again. Simply dismiss the dialog.
    Mylenium

  • I can't register Quicktime Pro with Quicktime 7

    I am having a problem registering Quicktime Pro, in order to upgrade from Quicktime 7.  I have purchased the software and have typed reg name and code properly but it won't send after I typed it in.  Any help?

    Just press the Tab key after entering in the registration name and code.
    Regards.

  • Is there any way to register for changes in a NetworkInterface?

    Greetings. I'm interested to know if there's a way to register for changes to a NetworkInterface. Changes could include ifup/ifdown, a change in the displayable name, adding/removing InterfaceAddress or InetAddress, or even a change in the hardware address. It doesn't look like it but I thought I'd check.
    Thanks. Jerry.

    The latest version of software for your iPod is shown in the iPod's Summary screen in iTunes.  If an update is available, notification will be there.  If it says "Your iPod software is up to date," you have the latest software.

  • I just got my daughter a new macbook pro. She currently shares my wires apple id for iTunes on her iTouch. I need to set up an email account for her. Is there any way to set up a new iCloud email account but still use my wires apple id for iTunes?

    I just got my daughter a new macbook pro. She currently shares my wifes apple id for iTunes on her iTouch. I need to set up an email account for her. Is there any way to set up a new iCloud email account but still use my wifes apple id for iTunes?

    No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
    As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

  • Anyone know of a good way to move finalcut pro X to an external HD without loosing any of the project files?

    Anyone know of a good way to move finalcut pro X to an external HD without loosing any of the project files?

    If you're looking for improved performance, you should move your events and projects to an external FW800 or faster drive.
    The FCP X application itself should reside in your Applications folder on your system drive.
    If you're talking about backing up to another drive, I use a cloning application (SuperDuper) to clone my working drive to my backup drive two or three times a day.
    If you want to install FCP X on another computer, simply download it again from the App Store (using the same Apple ID you used to purchase the app).
    Andy

  • HT2240 When I enter the Quick time 7 to register the pro version all it does is cycle back to the name field. I have check the info that I entered and it seems correct. How do I register?

    When I enter the Quick time 7 to register the pro version all it does is cycle back to the name field. I have check the info that I entered and it seems correct. How do I register?

    Enter in the name, exactly as in the email Apple sent you, and the key, and then press the Tab key. Do not press the Enter/Return key.
    Hope this helps.

  • HT1222 I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?

    I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • We have iPad2 and Macbook Pro. Both are registered to iTunes acct (same email address). We want to be able to use Facetime when she goes off to college. Any advise greatly appreciated!

    We have iPad2 and Macbook Pro. Both are registered to iTunes acct (same email address). We want to be able to use Facetime when she goes off to college.  Any advise greatly appreciated!

    On your Mac, launch FaceTime and then go to the menubar for FaceTime->Preferences.
    Within Preferences for FaceTime, look for the entries under "You can be reached for calls at:" and click on "Add Another Email..."
    Add another email address.
    The iPad can now be used to "call" the Mac by trying to start a FaceTime connection to the alternate email address you just entered. The Mac can be used to call the iPad by trying to start a FaceTime connection to the primary email address associated with the iPad.

  • How i can register Macbook pro 13"

    How i can register Macbook pro 13' ?
    This is my first time to use Mac and now i can't register for start using
    My desktop is still be welcome page and can't do anything to move on next step
    please help me

    You can register by phone by calling Customer Relations - (1-800) 767-2775.

  • Changed platforms to mac and wish to use my registered acrobat pro

    Have recently changed platforms to mac and wish to use my registered acrobat pro... please help

    Do you have Acrobat 10 or an older version?  If you have a copy of Acrobat 10 then you can complete the process detailed in Order an Adobe product platform swap or language swap to obtain a Mac OS version.
    If you have an older version then you will want to purchase the upgrade to Acrobat 10.  We no longer offer older versions of Acrobat.

  • Cannot register QT Pro

    I have researched most all of the forum on registering QT Pro problems and none of them have helped my problem. I do have the Pro key and when I enter the key in QT 7.6.6 it says under the key "Apple ProApps User" but nothing else happens and still does not activate the Pro program.
    Other info ---
    1. I did first delete QT10 because in trying to load Pro it said it can't because QT10 was already installed.
    2. Re-installed QT10 from Time Machine into applications. (still will not activate)
    3. QT 7.6.6 is in the utilities folder.
    What is my next step to get QT Pro running?

    Make sure you're entering in both the user name and key code exactly as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error. "Apple ProApps User" would not be an applicable user name unless you have Final Cut Studio installed which would unlock the Pro features without needing the purchase of a Pro key.
    Also make sure you purchased a key for the correct platform (Windows or Mac). QuickTime keys are not cross-platform.
    Regards.
    P.S. There is no standalone installer for QuickTime in general for Mac OS X 10.6. The installer for 10.5 and earlier, which is what you'll find on Apple's web site, will not work. Deleting the QuickTime Player X application will do nothing useful.

Maybe you are looking for

  • Device is already associated with an apple id?

    i got a message with two of the songs i bought on my computer and two seconds later i went to download them on my iphone and it gave me a message saying i have to wait 84 days to download the song.im getting real tired of this crap. help please?

  • How do I make an updateable Recordset in CS4

    Hello, I've been searching for a couple hours now and have been unable to find an answer to this question. I was using MX 2004 until recently (yes I know very old) but I was pretty set in my ways This is currently my enemy "Current Recordset does not

  • CMYK ICC profile support in Lightroom: Workaround?

    Ok, I know this is not the first time someone has brought this up and I know that Lightroom doesn't internally support CMYK printer profiles, and I'm not expecting it to do that given that the documentation specifically says it doesn't work, and it i

  • Get row ID

    How do I get the row id number if a row?

  • How to save and print PDFs?

    For some reason, I am no longer able to save or print PDFs that I download from the internet.  This problem developed in the past 2 days, and I never had this problem before.  I am able to see the PDF when I download it, but when I go to the saved fi