No webcam detected on my HP ENVY dv6-7200ea. How can I fix this?

I recently bought the HP ENVY dv6-7200ea (Windows 8) and it has been working fine but the other day I noticed that the webcam was not working. Since then I have gone into the device manager and tried to fix through there but no such look. Can anyone help me fix this?

I'm having the same problem. Seems like it's a pretty common problem with these models. You would think HP would fix it with an update or something. The only answer I keep seeing is to reinstall the driver but but when I try to use the Recovery Manager to do that, I can't tell which driver controls web cam.
After numerous Google searches trying to find the answer, I came across someone in another HP thread that said he called HP technical support and they basically told him he's going to have to basically abandon anything he's done to his pc and reset to factory to get his webcam to work. That's BS.
I'm just going to dig out my old MS web cam and clip it on. This makes me so angry because I'm on a fixed income, invested hundreds of dollars I really don't have only to have to come up with rigged-up fixes for a laptop that I've had for only 9 months. After this experience, I know what brand my next laptop WON'T be.

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jcskater93 wrote:
my macbook webcam stopped working how can I fix this?
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Message was edited by: EZ Jim
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Hi,
Please find the number given below you need to call HP Technical support and get the Webcam replaced please mention the same that Webcam is not detected & steps you have tried and they should be able to get the unit serviced for you free of cost.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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Welcome to Apple Discussions!
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btabz

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No webcam detected on my HP ENVY dv6-7200ea. How can I fix this?

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