No WiFi when Mobile phone Network down

My home WiFi - BT Infinity, works fine when I have a mobile phone signal but should I have a very poor signal or none then I am unable to log on to WiFi. In other words when I need it the most it doesn't work. For example I am with 3 and this morning the 3 Network in my area went down, no problem I thought and switched on my 3 App which allows calls and texts via my WiFi connection. It wouldn't connect to my WiFi due to me having no mobile phone network? The same thing happened a few months ago when I was on Vodafone and had a poor signal. I was in a local cafe and so asked for their password and tried to logon to their WiFi: it took about 10 attempts due to the "quality of the internet connection"?
Is this anything to do with BT or is it my Samsung Galaxy S3?  I can't see it being the mobile phone provider as it has happened with 2 different ones.
Many thanks

Your home wireless connection has nothing to do with a mobile phone signal or the 3 Network.
Your home BT Infinity wireless connection should show up on your phone wireless connections as something similar to BTHomehub5-xxxx and to connect to it you need to use the wireless passkey that is on the label on the Homehub.
If you are using an app to try and connect to your wireless connection it may be that you have a problem with either the app or the phone or you are not using/connecting them correctly.
Have a look at this link how to conect your phone to your BTHomehub
http://bt.custhelp.com/app/answers/detail/a_id/38411/~/how-do-i-connect-an-android-phone-to-my-bt-ho...

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