No working iphone

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  • I have a .mac family account, a personal .mac account and separate iTunes id I use for my work iPhone and the associated apps.  How do I keep them separate in the iCloud change?

    I have a .mac family account, a personal .mac account and separate iTunes id I use for my work iPhone and the associated apps.  How do I keep them separate in the iCloud change?

    Welcome to the Apple community.
    Could you tell us a little more about what you want to do. Bear in mind that iTunes has nothing to do with your iCloud account.

  • I have 2 iPhones (1 personal, 1 business) but use the same Apple ID. I have replaced my personal iPhone but it has restored to my work iPhone. How do I restore it to my personal iPhone settings?

    I have 2 iPhones (1 personal, 1 business) but use the same Apple ID. I have replaced my personal iPhone but it has restored to my work iPhone settings (photos/contacts/messages etc.) How do I restore it to my personal iPhone settings?

    You're welcome.
    First check to be sure the new phone is running the same or higher version of iOS as the one you backed up (Settings>General>About>Version).  If it isn't, you'll need to update the iOS first.  Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the options, choose Restore from iCloud backup and follow the prompts, choosing the backup of your personal phone to restore to.
    Be sure the phone is connected to wifi and your charger while it is restoring the backup.

  • I have a personal Apple ID for my home pc and iPod, and a work Apple ID for my work laptop and iPhone. Can I get the music from my home pc on my work iPhone?

    I have a home Apple id for my home pc and ipod. Then I had to create a work Apple id on my work laptop for my work iPhone 4s. My question is how can I get my music from my hoe pc onto my new iphone 4s? Thanks in advance

    Time to contact Apple support directly and have them assist you with resetting the password.
    http://www.apple.com/contact/
    B-rock

  • TS4001 Bookmarks are not syncing to ONE of my Macs, but showing up on other Mac (work), iPhone 4 and iPad 1. Macs are on Mountain Lion. Tried all of Apple's suggestions - and the one Mac is still not updating/syncing Bookmarks or Reading List. What's goin

    Bookmarks are not syncing to ONE of my Macs, but showing up on other Mac (work), iPhone 4 and iPad 1. Macs are on Mountain Lion. Tried all of Apple's suggestions - and the one Mac is still not updating/syncing Bookmarks or Reading List. What's going on? Do I have to wait to OS update? It seems lots of peolple were having issues before ML, but I as fine. Since ML, I am having all kinds of issues!

    Yeah, I literally have tried everything except deleting my iCloud account (I'm close, but that would require so many changes that it is way too painful to consider at this point).
    I am still waiting to hear back from Apple Support. Hopefully something can be done, or they can do a reset on their end.
    Thanks for taking the time to respond though, much appreciated!

  • Where can i exchange my not working iphone bought in Switzerland (on july 12, 2012.) that just turned off and not working since. In croatian store they don't want to give me replacement phone!!!!

    I have bought iphone 4s on July 12, 2012.in Zurich in offical Apple store (Glattzentrum) and after one and a half months it just turned off and not working since. I tried three charges and nothing (it detects that charger is on but it cannot be charged). So now I have a not working phone only two and something months after purchase. But the problem is that in Croatia we have two apple reseller stores and neither don't want to exchange it, although is under warranty!!!! The closest stores are 250 km from Zagreb...Of course I have contacted Apple store in Zurich but they told me to come in Switzerland or to send credit card data for receiving new iphone, the problem is I don't have credit card with 700 euro on it!!!! what to do?? who to call ??? where to get replacment device cause this is disaster???? I wanted to buy ipad but after all this I doubt to do so...I have not working Iphone payed around 700 chf or 800 usd and cannot change it in my country, is it possible for such vast organization like apple that this things can occur????? So much for customer support

    “the EU is considered one country for warranty purposes“
    Not the case at all whilst there are harmonized minimum standards governing guarantees, warrantees remain national as these vary (Add to) minimum legal protection.
    Some how you need to get your phone back to Switzerland.

  • Purchased a non-working iphone 4 and am in need of help

    Okay, so I purchased a non-working iphone 4 off of ebay, because sadly that was the only way I could afford one.  Anyway, I began breaking it down piece by piece last night so that I might be able to narrow down what was wrong with it.  And that is where I need the help of the apple community.  I have cleaned all the contact metal on the inner part of the iphone, cleaned the logic board, the charging port.  The person I bought it from said that it would randomly restart while charging, and once you unplugged it from charging, it would shut off.  So far, I have not even been able to get it to charge at all, and therefore, no random restarting either.  I was able to get it to come back on after I had cleaned everything off and put it back together, even tried to restore it through itunes, but it got stuck on the apple logo, and brought up two different errors on two different occasions, 1603 and 21.  I am relieved that there is nothing wrong with the lcd screen or the digitizer, as I know those are expensive.  I already have a new battery ordered for it that should be here tomorrow along with a charging port as well because the previous owner said it could probably use a battery, and I just went ahead and ordered the charging port just in case there might be something wrong with it as well.  My question is, is it possible that the logic board could be bad in my iphone, and could that be also causing my iphone not to charge, or restore to ios 6.1.3?  All help is appreciated.  Thanks.
    James Arden

    Is it possible?  Yes. Very much so.
    The iPhone is not user serviceable. Apple does not sell iPhone parts. Apple won't touch it now that its been opened. Try checking ifixit.com for help. There's not much we can tell you.

  • I want to hand on my water damaged and not working iPhone are the notes that were on the handset accessible to anyone who can get the handset working again?

    I want to hand on my water damaged and not working iPhone are the notes that were on the handset accessible to anyone who can get the handset working again?

    It's possible, I suppose.   Unlikely, but possible.   Someone would have to be extremely driven to fix your broken phone specifically to look at your notes though.

  • Iphone not work i can only see the APPLE NOT WORK, iphone not work i can only see the APPLE NOT WORK

    iphone not work i can only see the APPLE NOT WORK, iphone not work i can only see the APPLE NOT WORK

    First, try to reset by holding the sleep and home button for about 10sec, until the Apple logo comes back again.
    If this does not help, connect in recovery mode and restore, explained in this article: iOS: Unable to update or restore

  • I have a work iphone (4) and my personal iphone (5). Can I possibly get by with just using one phone or do I need both phones?

    I have a work iphone (4) and my personal iphone (5). Can I possibly get by with just using one phone or do I need both phones?

    Both.

  • TS4006 i need to locate my work iphone to which it hasnt got the locator on - what can i do

    i need to locate my work iphone to which it hasnt got the locator on - what can i do

    If you do not have find my iPhone enabled under your iCloud account settings, then all you can do is look for it manually yourself.  There is no way to find it remotely without find my iPhone active on it before it went missing.

  • Wireless not working, iPhone 4S, upgraded to OS6, any suggestions?

    wireless not working, iPhone 4S, upgraded to OS6, any suggestions?

    Take the troubleshooting steps recommended in the User Guide.

  • Back up has caused my work iPhone to revert to my personal iPhone settings?  I have no work email or contact information now.

    I just backed up my work iPhone after upgrading to the new software.  Unfortunately, my work phone has no reverted to my personal iPhone settings and I no longer have access to my work email or contacts.
    Can I reverse this somehow?
    Thanks,
    Andrew

    Only if you have a backup of your work email.
    then go to settings - general - reset - erase all contents and settings - after the restore use your work backup.
    If you don't have a backup, you will need to restore as new and then set up your work email.

  • Sync work iPhone calendar with personal Google calendar

    I just received a work iPhone (5S iOs 8.1.3) which has events pushed to the calendar from Outlook.  The connection to our work email/calendar server is managed through our IT department and I can't tap into that connection on my personal devices.  I am looking to sync the work events to my personal calendar so I can see the calendar when I'm not near my work phone.  I was hoping that since the calendar is on the device that there was an app or a feed that can be used to link to Google.  NOTE: I'm only looking to view the work calendar and not push meetings to it from Google.
    Everything I've read gets close to answering this but not matching the scenario completely.  The overwhelming advice I see is "just use Google as the default" which isn't an option for me since I don't control the work calendar.

    I feared that.   Part of me was just hoping that the answer wasn't there due to bad posts with little detail.

  • I have converted my work iPhone 4 to a personal...

    I have converted my work iPhone 4 and need to clear the old work account and add my personal account but I cannot seem to make it happen. Help

    Settings>General>Resets>Erase All Content and Settings.
    That will revert the phone to a new (out of the box) state. After that, you can set it up any way you want.  Don't restore it from a backup, that will put it back the way it was.

  • How can I set up notification traffic to work iPhone five iOS 7.1

    How can I set up notification traffic to work iPhone five iOS 7.1

    You need the first Internet connection in order to share another connection with the other devices. If you use the Mac and Internet Sharing, then the connection is only going to be as fast as that connection and maybe a little slower since you are all sharing that connection.
    You can't make a silk purse out of a sow's ear as the saying goes, you cannot speed up the connection by any magical means.
    You should be able to use the personal hotspot feature on the phone if the carriers there support it.
    http://support.apple.com/kb/ht4517
    You might want to look into a MIFI hotspot as well but once again, you would need some sort of plan for it in New Zealand.

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