Nobody wanted to sell me a TV!

I went in to the Merrillville, IN store (#309) tonight to purchase a 51" TV. There wasn't anyone in the department to help me so I picked out some movies and looked around the store for a bit, then came back to the TV department to again find nobody around. I knew what TV I wanted, just needed to be rung up. After waiting 10 minutes, I went over to the cell phone department and asked an employee if there was anyone who could help me, and he radioed someone to the TV department, even though there were 4 employees at the cellular desk just hanging out chitchatting. I waited another 15 minutes without anyone coming to help, and I watched another couple get fed up and leave.
Since I just wanted to get my TV and go, I got on my phone and made an order for pickup on bestbuy.com, then went to the pickup counter. The girl working the counter was very nice but amazed that I ordered online from inside the store. She told a manager (from the Geek Squad I think) about the situation and he told her that he would help the warehouse guys to get my TV.
In the end I got my TV, but at no point did the manager bother to speak to me, or offer an apology. It actually seemed like he went out of his way to avoid me. I would think that a manager would be downright embarrassed that a customer would have to resort to placing his purchase via cell phone INSIDE the actual store because there was NOT ONE person covering the TV department!
The same TV was available across the street at HHGregg for the same price, but since I am an Elite member, I wanted my points. Whenever I order online for pickup, my experience is great. But whenever I don't and have to rely on the sales people, it's always a bloody fiasco.

Hi Bagheera,
Thank you for being a MyBestBuy Elite member and for choosing Best Buy for your TV purchase. We strongly believe that our Blue Shirts are our major differentiator over our competitors, and it is important that there are people both available AND knowledgeable about what we sell. We have our in-store pickup options available for convenience, but it certainly isn't intended to be used as a go-around when customers can't obtain the service they need in store.
I am sharing the feedback about your experience in our Merrillville location with our leadership teams. I realize you have a lot of options (just across the street even!), and we simply can't afford to ignore the customers coming through our doors if we wish to be successful. Thank you for caring enough to take your time to share this with us.
I hope you are enjoying your new TV!
Elizabeth|Social Media Supervisor|Best Buy® Corporate
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Hi Christina,
Visit apple store in Japan area to talk with one of their apple guy.
You can transfer your previous macbook files to your new macbook using firewire connection:
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh2333.html
http://docs.info.apple.com/article.html?artnum=25773
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ps: it is not recommended to put your e-mail on this or any open forum for you might get tons of unrelated e-mail sent to you.

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Carrie,
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