Noisy voice call on Lumia 720

I have Lumia 720 phone and most of the time there is noise during voice calls. When I use same sim in my old nokia 6233 it works fine. It also works fine on my wife's Lumia 620. I even tried getting new sim issued from Vodafone but still same problem.
Please tell me how to get rid of this problem?

Is it noisy for you listening or the person you are talking to?

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  • Lumia 925, earpiece audio trouble (voice calls)

    Background: I am a T-Mobile USA subscriber. Previously owned a Lumia 710, then switched to 810 when it became available. Great products; I've been very happy with both. Two weeks ago gave the 810 to another family member and got the Lumia 925.
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    LumiaJohn
    Solved!
    Go to Solution.

    supersape wrote:
    I'm having the same problem with my Nokia Lumia 925.  Voice in the earpiece audio is otherwise ok but when the other person is saying the S-letter in a word the earpiece audio makes it sound like other person is having a lisp or something. It's really annoying. Same effect comes when other person on the line is inhaling or exhaling. There is this whoosh sound the earpiece is making on S-letters, inhale - exhale sounds and on other low frequency background noices. Phone was like this from my first calls after unboxing. ...
    I was thinking how to describe my audio problems with 925 but you did it perfectly! I have exactly the same problems with the S-letters, inhaling, exhaling etc. which makes every voice call more or less annoying experience.
    I was thinking to replace the unit but the longer I read this thread, the more I start to think this is "a feature" i.e. bad design and/or poor HW choices. That said, ff this is so common issue, I wonder howcome there wasn't anything about this in those several reviews L925 was subjected to when it was released. Or are the reviewers so busy in testing the 'smart phone' feature that they do not spend time to mundane stuff like voice call quality.
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    EDIT:
    supersape wrote:
    I was making a Skype call from my Lumia 925 yesterday and with Skype the earpiece audio was clear and there was no whooshing disturbing the call. So i guess the speaker is working properly in Lumia 925 but the problem might be in 3G/4G reception (or somewhere else) that disturbs the call quality creating this whooshing in a call.
    Havent' tried myself but if this is true, this starts to sound like some voice codec issue. ...which would be strange since one would think that the same speech encoding/decoding implementations are used in all Lumias so why would there be problems specifically in 925.
    The good with this option would be that it's probably possible to fix with SW update. Provided that Nokia is aware of the problem or better yet, interested to anything about it.

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    I have bought brand new Lumia 720 two weeks back. Everything is perfect except I used to hear scratching sound while speaking. Signal strength having no problem. Otherside person can hear me crystal clear. No call drop happening. My Lumia is amber udated.
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    In  my  case  It  gives  scratchy   sounds  if  there  is  a  background  noice    in  the  background  of  person with  iam  speaking  through  out  the  call  ..other  wise  sometimes  it  will  give .i  tried  with  other  carriers  micro  sim  also.Today  I  visit  the  nokia  care  and  gave the    handset  for  the  ear  piece replacement.  

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  • Lumia 720 Call Drop

    Hi All, 
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    This just stinks. :/
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  • My NOKIA LUMIA 720 -Screen freeze & Automatic fast...

    My NOKIA LUMIA 720 -Screen freeze..Automatic fast screen touch working without my input
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    M too having this problem.. tried soft/hard reset but no use.. updated every system and app still no use.. I dont even droped my phone that could be the cause of this f*****g problem. Now the down touch not working. but after 5 to 6 hrs of rest it started to work insanely like you said. I cant even use my phone and sometimes the call been ended coz of this stupid problem -_-"

  • Lumia 720 vibration too too low

    I have a LUMIA 720 and its simply awesome.
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    Amit
    Solved!
    Go to Solution.

    I had the same problem with my Lumia 920 and it's now in Nokia Care hands to solve it (second time, because they fixed the GPS issue first and didn't do anything about the vibration).
    Current: Nokia Lumia 1020 [WP8], Nokia Lumia 920 [WP8] & Mango Natural STAR I9220 (N9770) [Android 4.1.1] | Previous: Nokia Lumia 925, 720, 820, 800, E7-00, X7-00, N8-00, N97, N96, etc.
    Official Nokia Suite Beta Tester | Nokia Beta Labs Contributor of the month (June, 2011) | ElGourmetUrbano.net, NokiaNews.eu & LoveMyNokia.com writer

  • Lumia 720 - Highly Unreliable - phone, NOKIA servi...

    Hi Nokia team
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    Sonal Gupta
    Moderator's note: The E-mail address on this post was removed. It is unwise to publish your contact information in a public forum. 

    Hi, @sherrysharma. We're sorry to hear this. We suggest contacting your local Nokia Support team to raise this concern of yours so they can further investigate on this and offer you the best resolution.
    http://www.nokia.com/in-en/support/contact/

  • Replacement of 3 days old Nokia Lumia 720 manufact...

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    Im sorry I dont know how to start a topic, hope you all dont mind but really need advice.
    My boyfriend bought me a Nokia Lumia 720 for my birthday 6th of Sept this year. I had it only a week and when I dropped it and I smashed the screen. Instead of sending it nokia, I completely did the wrong thing and brought it to the local repair shop as I thought it would be done there and then and so the story begins.
    The technician had a look at it and quoted 50 to 60 euro for a new screen as the LCD was still working, I said fine so he ordered the part in and let me use my phone till it came. Week or two later brought it up and he said it would be fixed within the hour. I came back only to be told he had trouble getting it apart and it would not be ready till the next day.
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    The technician told my boyfriend (after staying an hour or so and been back and forth to the shop) that it was still calibrating and wouldn't be ready till Monday. Monday came and as I was working my boyfriend collected it, I finally had my phone but alas it was too good to be true. The camera was not working and when I got my boyfriend too ring me (when he was beside me) I could not hear a thing. On the Tuesday morning he brought it back and told him the issues, the technician was full of apologies and said he would have another look, he updated or restored the phone and told him to bring it home and when it finished what it was doing everything would be okay.
    After the clogs on the screen went off I tried to switch it back on like the technition said but it never did, I even tried charging it but it was like it was dead nothing happened. I went straight back to the shop put it on the counter and told him to fix my phone that what ever he did its not working at all now. Again he was full of apologies and said he would take it home and see what he can do. My boyfriend rang a couple of days later and the technician said he is going to order a camera piece for it, I said I was not paying for it as the camera was working when we brought it up, he said he would "take the hit for it" and it will be 10 to 24 days delivery.
    I rang and talked to the manager saying I wasnt happy, he was also full of appoligies and said he would have a look at it for me also. Never heard anything more from him like I was supposed to.
    I got a phone call yesterday 2nd of January and the technician said the camera part was put in but it is still not working, he said there is nothing really more he can do. Im so upset because it was just a cracked screen everything else was working. 
    Long story short nearly 3 months  and 150 euros later my phone is worse off than I left it in.
    I need a little advise in what to do if he tries handing me back a broken phone. I am going to go to citizens information for legal advise but I also need some technical advise on this issue. Could it have been a faulty phone? Is everything that he has said about the parts true? Could he have broken the speaker and camera when he was trying to get the phone apart etc.
    Sorry for the length of this, and if you could get back to me with some advise I would really appreciate it, thanks

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  • Nokia Lumia 720 screen hooked

    What can I do. I have been having difficulty calling with my Lumia 720. The screen will just be stuck. I could neither scroll up or down, until I remove the battery and start all over again. This is getting embarrassing for me. I need an urgent response on what to do. My likeness for the phone is weaning.

    Next you remove the battery, leave it out for at least 10 seconds and see if that helps. Does it still happen if you remove the sim? You could also try resetting your phone. Be sure to backup your data beforehand.

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