Nokai lumia 1020 ext battery and case need

this would be a great option for the nokia lumia 1020 for us that want the good pictures but a bit more protection as an option to the nokia camera grip.....a design incorporated when blu had an issue with a battery life of there studio phones
nokia could easily adopt a concept like this with there resources , would be an awesome avenue for nokia to adapt to the concept of more protection for the lumia 1020
dustyman042004
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hi mate,
as this is a user to user forum only for Nokia products and services, you would be best served by providing your feedback directly to Nokia, via clicking the Nokia Support link at the bottom of this page.

Similar Messages

Lumia 1020 updated battery saver problem

After updating the mobile software the battery saver application is not working well.The soft keys at bottom are working but back light is always in off . Please give some new update regarding this issue. When battery saver is in off condition also the soft keys back light is not working. Rectify it by an update.

Good day, vishnu9. You referring to the official Lumia Cyan Windows Phone 8.1 update, right? Since the issue happened after the recent SW update, have you tried verifying if your Lumia 1020's system apps have been updated as well? Just go to Settings > swipe to applications > store > check for updates. After this step, monitor the phone's performance and see if the back light of the capacitive keys will work fine. Keep us posted.
BTW, welcome to the Microsoft Mobile Community!

Lumia 1020 | High battery usage

Hi,
I´m wondering if 20% battery usage while doing some whatsapp messaging and internet browsing per hour is the normal behavior of the Lumia 1020?
I only have battery sense, Bing weather and Whatsapp activated as background tasks. Bluetooth and NFC is turned off. I usually close my apps after using them so I only have one or two apps running. Screen Brightness is set to low.
Thanks!
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Genrally I just use anything I like when I have access to top up, ie sat at m,y desk using usb charger, if out and about tend to turn off most apps and radio antenna to save power, or carry mobile charger with me. As you proved either flight mode or not using the phone drastically reduces power consumption. My phone generally lasts the working day even if used heavily, if I am busy actuallt working and not playeing on my phone it will have over 60% left at the end of the working day and that's with Twitter, FB and two mail accounts running along with a couple of other apps, Bluetooth , wifi and 3G.
If whatsapp is the culprit , just turn off when you know you will not be able to get a top up charge.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Lumia 1020 Freezes, Battery Heating Up, OS Crashes...

Hi there everyone, this is my first post here, I hope I can get some help from you guys regarding my problem with my lovely Lumia 1020.
10 days ago, I received my Lumia 1020 ( it was a gift from a friend from Norway), I live in Iraq. So warranty isn't provided here cause I went to Nokia Care in my country, they checked the IMEI and they told me that this phone wasn't imported by them, so no warranty is provided for it.
Once I powered up my phone, completed settings, it checked for an update and asked me to download it. And sure I did download it at once!. Kept updating until it reached the latest Lumia Cyan Update. Checked and saw I have a WP 8.1 phone.
Took some photos, here and there, everything was going good. Plugged in the charger to charge my phone. Then an hour later I went to check the charge and I was surprised to see my lovely Lumia 1020 heating up like crazy!!! .. I'm talking about severe heating, not a normal one due to charging.
Plugged out the phone from the charger ( original Nokia charger provided with the original box ), and I tried to unlock it, but no way! it doesn't respond to anything at all, Glance screen was stuck at the time of an hour ago. Quickly opened my laptop and googled the issue and did a soft reset at once. Then put the mobile in front of the air conditioner until it cooled down. Time/Date was reset ( very annoying ) but everything was normal ever since until at some random time, the phone freezes. Sometimes it doesn't heat up, I wait for 5 minutes or so and the phone reboots by itself. But there are times that the phone is stuck for hours ( no heat though ) so I have to soft reset it manually. And there are times when the phone freezes and heats up like crazy and I soft reset it on purpose being afraid that something might happen to the phone.
Googled everywhere, tried everything: Replaced charger, Replaced SIM card, Tried Airplane mode, Factory Reset, Nokia Software Recovery, Disabling Background apps, Disabling/Enabling Location w/wo NFC, Deleting FB & Skype, Disabling Glance & Double Tap to wake, Downgrading to WP 8 ( both Amber & Cyan via Nokia Care Suit ), ... etc everything software related has been tried. And the phone still freezes randomly. Which leads me to say that it's definitely a hardware defect that is causing these issues as my friend has the exact phone, everything enabled, and not a single freeze.
I'm desperate here, if anyone of you could give me an advice, I would be thankful.
Thanks and sorry for the long post!

I'm sorry to hear about your troubles with it.
As you mentioned here, you've done everything that can be done to your phone software wise, and it still plays up.
And as you further mentioned, it's related to hardware failure.
As your device is not covered by warranty in Iraq, you will either have to pay for the repairs down there or send it back to your friend in Norway who can then send it in for warranty repair/replacement.

HELP PLEASE! lumia 1020 accent colour and tiles

My lumia 1020 has gona all black and white apart from Facebook and a couple other tiles. I cant have a background picture for my lock screen and my accent colours wont work. Could someone advise me as why this is and what i can do to fix it
Solved!
Go to Solution.

Hi jamesdiver,
Welcome to the Nokia Support Discussions.
Have you checked if the High contrast under Ease of Access is turned on? Go to Settings > Ease of Access > High contrast > turn it Off. Let me know if it makes any difference.

Criteria for new battery and case

So I went to my local authorized apple repair place today and talked for quite a while to a very nice genius who left me more confused than ever about how bad a battery needs to be to warrant replacement. There seem to be no clear criteria.
What my battery does is vacillate between believing it has 30% of its original capacity left after 142 cycles and 80%. It lasts about an hour to an hour and a half on battery with bluetooth and airport off and the screen dim, and lately it has begun shutting off suddenly while on battery power.
When I visited the store today, it happened to believe it had 78% of its original capacity left, and it didn't shut off while he was watching it. Apparently 78% capacity was not bad enough to warrant replacement, because he asked if I could either leave the macbook with him for testing, or come back and show him what happens, if I can figure out what triggers the changes in capacity or the sudden shut-off. He said that no log would show a sudden shut-off like I was describing, so he would have to see it himself.
This left me pretty confused, since I thought that even the 78% was low after 142 cycles compared to what other people were reporting. I wonder if there are any objective criteria so that we can KNOW if our batteries are among those that need replacing.
As to the case, I have better news. Mine is one of those cases that has cracked very near the edge, under the right-hand magnet. After examining the rest of the case to make sure it showed no evidence of dents or scratches to suggest it had been dropped, he agreed right away to replace the case and has ordered a new one for me. He seemed to know of the problem and of Apple's willingness to replace such cases.
So that leaves me this weekend trying to figure out when and why my macbook shuts down when it's on battery power so I can reproduce it for the genius ....weird!

I had the same problem with my computer shutting down at 30 minutes left on the battery. You might be better off calling the number in the update. I explained to them the problem and I had a new battery two days later and then you just send the old battery back. No cost.
If you go back to the store ask to speak to the manager. Sounds like you got a genius that is not to bright. If you know when you battery is going to shut off your computer you could have enough on your battery to start it up and after a few minutes when it reaches that point it shuts down.
Mine was always at 30 minutes. You should not have to jump through hoops since this is a known problem.
Mort

Nokia Lumia 800. Battery and start up problems

Hi there,
I have been having quite a lot of problems with my nokia lumia 800.
Firstly: When the battery dies it takes a long time to get it charged back up. I have tried cycling the charger power between the laptop and power outlet. I have to play around with the power supply for a long time before the unit actually starts charging. And even then when it has just enough charge, it tries to start up but seems to run out of power half way through the start up and I end up back playing with the charging again.
It seems that there is no battery protection in the phone and the battery can completely discharge. Which would account for the problem with getting it to charge back up.
Secondly: Yesterday the phone went dead for no reason. It had about a quarter charge in the battery. I tried to turn it back on but nothing. I tried charging it and nothing.
Again after cycling the power many times between the power outlet and the laptop, I got some response. It vibrated and displayed the low battery screen. So I thought ok, it's charging. But no.
Once it has enough battery it tries to start up and then freezes on the provider logo and does not go any further. The screen stays like this. Illuminated and with the logo.
I have tried reseting the unit by holding the power button down for 10seconds and it vibrates and tries to start up again. But again freezes.
I have noticed that when I leave it charging, the unit gets quite warm. But no matter what I do the startup proceedure stops on the provider logo and no more.
I tried starting it with the charger connected and it just seems to be powering the screen because when I unplug it the unit goes dead again within a matter of minutes.
I am at a total loss as to what happened to my phone.
Can someone help please?

From the sound of it I think it needs a Nokia Care Point. Could be faulty battery or faulty charging. You can locate your nearest care point using the link below
www.nokia.com/support

Made HDD, Battery and case upgrades to my ipod video 5th Gen and now I am told "Connect to your computer. Use iTunes to restore."

I have a 5th Gen iPod Video that I have had many years now. It has worked faithfully until about 2 weeks ago and the HDD totally died on me.
So I decided to upgrade from a 30 to 60 gb HDD, replaced the battery for the appropriate HDD and bought a new back shell for the unit. I made incremental installations as parts arrived. First the HDD itself and the next day the battery. Both went in with no problem and I have been running them in a jerry rigged case (basically the 30gb back case has been taped together to make sure it was going to work OK. I have been taking it to work with absolutely no issues, great response and great battery life. Synching is fabulous.
Here is the issue, I hope this makes sense...
Today I received my 60 GB silver back cover and moved all of my parts over. It seems to fit fine. Headphone jack is working fine. However, now the hold button is unresponsive (which is not a big loss to me but still just so you know). I can play music and I can sync. However, if I restart the unit, or I try synching a second time, I get screen saying "Connect to your computer. Use iTunes to restore." It does not matter if I snap it shut or leave the case loose, this happens.
I have this error until I open my case up again and do nothing else. At that time, the error goes away, and my ipod is fine again. Then, the screen comes back after restarting to a normal boot. But, if I sync or restart without doing anything else, we go through the motions again until I open the case back up.
I have disconnected the battery as well as the HDD, but still have the problem. I have also disconnected the cable coming from the hold button/earphone jack to the M/B,
Has anyone else ever experienced this issue or have any suggestions.

Shouldn't you contact the vendor or person who sold the back cover? At the very least, it has a Hold switch that doesn't work.
This web site has repair guides
http://www.ifixit.com/Device/iPod_Original
and they call it "Headphone Jack & Hold Switch"
http://www.ifixit.com/Guide/iPod+5th+Generation+%28Video%29+Headphone+Jack+%26+H old+Switch+Replacement/604
Under Relevant Parts, they seem to list separate parts for the thick and thin back cover.
On a side note, another way to fix your iPod is to use a compact flash card instead of a hard drive. This web page has details
http://www.instructables.com/id/Convert-your-5th-Gen-iPod-Video-to-use-Flash-Mem or/
Then, you can use your existing thin profile back cover that works. I replaced the hard drive in my 4th gen iPod with a CF card. Currently, it is only 8GB, but with lower prices these days, I may soon upgrade it with a 64GB CF card. But it works great with the 8GB card. The iPod is noticeably lighter. There is no hard drive spin-up delay. The battery lasts longer per charge. And it is no doubt more shock-resistant.

I have had iPhoto on for days saying that its importing, but nothing is being imported, i have tried the commas shif q and everything, its eating my battery and i need to turn off my mack so i can update my laptop.

ive tried everything and nothing is working by the time i have wrote this 3 % of it is gone and its been 5 min, need help asap

Apple Menu ==> force quit
LN

Noka Lumia 1020 won't power on OR reset!

Brand new phone, it works fine aside from its power issue. When It dies & I plug it in it won't indicate a charge or turn on. It's done this twice now. I've tried to reset it and hard reset it, but it still won't respond!
Solved!
Go to Solution.

Hi, oclee62. Welcome to Microsoft Mobile Community. If all the troubleshooting steps mentioned by @deanb71 did not work, We suggest you to contact the nearest Care Point in you area for evaluation. You may check your local website to locate a Care Point. See link: http://www.microsoft.com/en/mobile/locale/.

Battery and screeen needs to be fixed

Okay I plugged My iPod Up And It Started Going Black Then White Just flashiing on and off and my screen is broke will apple fix it for free

Yes if the iPod is within warranty, defective and not abused . Make an appointment at the Genius Bar of an Apple store. However, you said the screen is broken, that usually indicate abuse like from dropping the iPod and that voids the warranty on the entrie iPod.
Apple Retail Store - Genius Bar
Otherwise Apple will exchange your iPod for a refurbished for this price:
Apple - Support - iPod - Repair pricing
A third-party place like the following may be less expensive. Google for more places.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Protective Cover-Lumia 1020

I got the awesome piece named Lumia 1020 running on WP8. Its been some time now. Apart from much hyped Camera Technology, which Nokia really stood upto the expectations, what I feel great about this device the apps from WP8. But my thirst for more apps and updating my device with WP8.1, is yet to be quenched. I hope WP8.1 will be available for Lumia 1020 as an update.
Now, coming to protecting my device, presently Iam using a non-branded plastic Cover with room for gaint camera. I think these covers cause some damage and not good enough to protect deivce.
I searched for accessories, Nokia site, which could best fit for my device.
I am looking up, mainly, for branded cover to protect from scratches. If it renders extra bit well and good.
My question is will you recommend me to go for CC-3600, the wireless charging cover?
If so, do I need to buy wireless charging plate, separately, to use of CC-3600 for charging as well?
Will it do any harm, if I carry my device with CC-3600 cover on through out the day after I charge it up with usual charger(that comes with piece)?
If no, is there any alternative, branded ones? Please let me know.
With regards,
Devotee Of Sachin Tendulkar
Solved!
Go to Solution.

hi no such thing as Windows Phone 8.1, only Update 3 and Lumia Black which is coming early 2014.
Nokia haven't announced any hard case accessories for the Lumia 1020, only the wireless charging covers CC-3066 (not CC-3600) and the camera grip PD-95G.
The CC-3066 enables wireless charging for the Lumia 1020, so you don't need to buy anything separate, except a wireless charger that supports the Qi charger (DT-900, DT-901, DT-910, DT-601, DC-50 etc).
And no, you won't do it any harm. i hardly ever carry my 1020 by itself, i always have some kind of leather case or the CC-3066 on it.

Lumia 1020 is not seen by Windows 7 64-bit

Hi,
When I connect my new Nokai Lumia 1020 to USB, my PC (which is Windows 7 64-bit Ultimate) is not able to install the correct driver.
When I connec the mobile, Windows installs driver for a device named as "RM-875|Nokia 909". It then says "
There is no driver selected for the device information set or element."
I have then updated the mobile's software to the recent version, but with no luck.
I searched Nokia site for a driver and found nothing.
How can I explore Lumia 1020 in Windows 7 64-bit? What can I do to troubleshoot this issue.
Thanks in advance.
ozOracle
Solved!
Go to Solution.

I am having the same issue, usb.inf is in place.
Within Device Manager the phone is shown as
Nokia Lumia 909 (RM-875)
I have tried everything to have this phone installed and recognized, nothing works.
The file mention here is for AMD processors when you unpack it.
http://www.microsoft.com/en-au/mobile/support/product/lumia1020/troubleshooter/?categories=Connectiv...
http://catalog.update.microsoft.com/v7/site/home.aspx.
Search for Windows Phone WinUSB.
Suggestions please

Lumia 1020 - Tint too green (not as nice as 920)

I bought a Lumia 1020 and already have a 920. I bought the 1020 for the camera, but I've found the screen is not as precisely colored as the 920. I noticed in the Lumia display+touch offers the ability to adjust the temperature and the saturation, but not the tint. The tint on the AMOLED screen is definitely greener than on the 920 and ends up looking a little like one of the cheaper Samsung devices.
FEATURE REQUEST:
This could be easily fixed by adding a Tint slider to the display+touch app in settings.
Thoughts? This is bad enough for me to want to return the phone and just wait for the software to come out for my 920.

My main problem with the green tint in the photos shot with my Lumia 1020 is ***NOT*** the screen of the Lumia 1020. Even If I download the photos to my PC, the green in the Photos shot with my LUMIA 1020 is over-saturated on my PC Monitor.
Just one of the examples of my problem with the green: just afer buying the Lumia 1020, I shot in November photos in the gold-colored autums forests..... and the gold leafs of the trees are nearly green on the photos.
Of course, I could try to set manually the White Balance or could use a Photo-Editing software like Photoshop Elements to work around that problem. But in 2013 or 2014, I expect that with the default settings of a relatively expensive device (e.g. the Lumia 1020) most photos will not need to be corrected with a Photo Editing Software (or with things like manual settings of the White Balance) because of the same problem (i.e. the over-saturation of the green ).
I am a little bit disappointed about this problem. Because one of my two main reasons to buy the Lumia 1020 was its photo quality reputation.
Hoping that this green tint problem will get solved.

Lumia 1020 (Nokia Play To) incompatible to play MP...

I had a Nokia N8 phone. With this phone and Nokia DLNA App I could send MP4 videos to my Philips Series 6000 TV with no issues.
I´ve bought a Lumia 1020 with WP8 and installed Nokia Play To. I´ve tried to send the same videos I used to, to the same TV and it says that the format is incompatible and cannot be played.
Tried with some JPG pictures and those were played correctly.
What´s the problem with the app? Why DLNA Nokia N8 could send MP4 files to the TV and Lumia 1020 can´t?
The TV has native support for MP4 files. I can play them by USB also or sending them by DLNA from a PC.

I know that. But, I am talking about the same videos that I used to play on the same TV by DLNA like charm, and now I can't.
Including videos that were filmed by me with my own Nokia N8.
A lot of people is complaining about this on the forums. Check on BetaLabs (https://betalabs.nokia.com/trials/play-to-for-wp8/Bugreport/Dont-stream-a-video-to-philips-TV)
Is the same issue that I am having now.
The same Play To application for Symbian Belle refresh works perfect. Something is wrong if I can't play the videos that I filmed on my phone!!!
Also I've found out that some videos appear on Nokia Play To, but not on the Music and Video app collection. (videos filmed by me on Nokia N8)

Nokai lumia 1020 ext battery and case need

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