NOkia 101 rm 769 brought to canada not working wit...

Hi,
When I was in Asia, i got a Nokia 101 RM 769. I took it with me to Canada to replace my stolen Nokia, but it is not working with my provider's SIM card (CHATR). How come?? What should I do?
There is not information on the website, no way to talk to someone at custumer service...
The provider checked the IMEI number, says its not working.
Help!

You can't change GSM frequencies for which device is designed:http://www.nokia.com/in-en/phones/phone/nokia-101/specifications/
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Moderator's notes: The post was edited. A more appropriate subject was provided.

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NOkia 101 rm 769 brought to canada not working wit...

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