Nokia 101 will not access Contacts on either SIM c...

Each SIM card operates for calls or SMS.
Phone will not touch (read or create) Contacts on either SIM card, says "SIM card not available" end of story.
Phone has no USB socket of any kind, menus do not mention BlueTooth, so I cannot relay Contacts via a PC or whatever.
Reset To Factory failed when done via dialling *#7780# then asked for Security Code, went ahead when done via menus. No change in behaviour.
SIM works fine when replaced into a Nokia C1-01.
What next?

The device needs to be inspected at authorised Nokia Care Centre.
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

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