Nokia 1020 Bluetooth connectivity lost

For the second time, my 1020 suddenly for no apparent reason looses it's bluetooth connectivity. I'm listening to some music when it starts breaking up. Then I lose the connection altogether and cannot reconect. Have restarted and hard booted but to no avail. Will try factory reboot if I get desperate but it's a hassle. Anyone else have similar problems?

Hi, grahammeltzer.
Welcome to the Nokia Support Discussions!
To which accessory is your phone connected to? Note that compatibility with 3rd party devices (for example, accessories) depends on Bluetooth standards and applications related by it's manufacturer.
Here are basic fixes that you can try on your phone:
1. Make sure that your phone is not in Battery Saver or Flight mode.
2. Make sure that the pairing devices are set to be visible to one another, and that there are no obstructions blocking the space between the devices.
3. If you cannot establish a connection or lose it soon after pairing, make sure that your phonebook contacts do not have special characters or blanks before the name; rename or remove them if they do.
4. If the above steps do not help, start the pairing process from the beginning:
Clear the paired devices list on your phone's Bluetooth settings and restart your phone.
Reset the pairing Bluetooth device to clear information about the last Bluetooth devices.
Go through the pairing process. Refer to the pairing device's user manual to find reset and pairing instructions.
The Bluetooth symbol should appear on your phone screen.
Just let us know if provided workarounds did not work. All the best!

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