Nokia 1020 lumia camera issue (and flashlight X)

Hello!
I do not know this absolutely but I noticed after I downloaded a couple of updates, including an update to Flashlight X, on my nokia 1020 that it suddenly started taking pictures on its own back to back with out stopping. The phone also got warm and the battery would deplete.
This was all a couple of days ago. Since, I have deleted the Flashlight x app and this camera problem seems to have gone away.
So far so good. Again its just a hypothesis.
Best,
Jay

hi mate, in this case you will need to contact the developer of the app, as we are a user to user forum only for Nokia products and services.

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Nokia 1020 Lumia Camera

I have a problem whit, my lumia camera app, when i take many pictures in 5MP+38MP 4:3 mode the phone after some time freezes, and i have to do the restar, pressing the volume down and power button. And the phone creates corrupted 38MP pictures they turn all green or grey and have no image only the 5 MP have image. HELPPPP please my phone have de WP 8.1 cyan version 8.10.12393.890.
I have alredy used the lumia softwere recovery tool actions but the problem still continuessss.........
In anex is one of the corrupted pictures
Attachments:
WP_20140522_04_18_23_Pro__highres.jpg ‏614 KB

hi mate, in this case you will need to contact the developer of the app, as we are a user to user forum only for Nokia products and services.

Why did my camera flash and flashlight quit working on iPod 5 I did a complete restore and still nothing only had for a week can't believe it would be broken already

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If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

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Hello friends
I need help.
I am planning to use Nokia 1020 for aerial photography purpose but thinking of possible problems which will come on my way.
1. How can I get the live feed from my Nokia 1020 on to the screen on ground ?
We have setup for getting the av out from other cameras but before buying lumia I want to make sure that it also works the same way.
Any clue ?

Hi, I'm sorry to hear about your problems.
It' could be that your device suffers from some kind of hardware failure which just happened to occure after updating your phone. If it seems to be related to you moving the device, putting it down and then it reboots - it could be loose contacts. In that case you will have to get it replaced or repaired. If it's within warranty - you could either return it to the place you bought it from to make them handle the warranty case through Nokia - or visit a Nokia care point straight away.
What I would do if it does not seem clear it's a hardware failure, is to back up everything I need, and then reinstall the current firmware with Nokia software recovery tool.
Then I would try using it for some time without reinstalling 3rd party apps to see if it still occurs. If it just happens after installing some 3rd party app - it's likely triggering something or it's badly written and causing the issue.
If it however can't be blamed upon any 3rd party service. You will need to have it repaired.

Nokia Lumia 900 Issues and Questions

I bought my Nokia Lumia 900 last March and it's running pretty well. It's fast and reliable, although I have some issues regarding it.
1. When I'm in a conversation and I receive multiple text messages, I need to press the back button as many times as the number of messages I have received so I can go back to the menu. Not a big problem at all, but it can be quite annoying once you've already received a lot of messages and you try to go back to the messages screen.
2. I don't have the compass. When I try to download apps, it says my phone is missing some features that the app requires, which happens to be the compass. The phone's specification (on the Nokia website) says that the phone has a magnetometer, GSMArena and Wikipedia both say that the Lumia 900 has a compass.
3. It doesn't have Xbox Live. It's also included in the specifications that the Lumia 900 has Xbox Live, but when I go to Games, I only get Collection.
Issue number 1 isn't that much of a problem, but issues 2 and 3 are very disappointing. I tried searching for ways to fix these and I found an article saying that a reset will fix the compass and Xbox Live issue. I did that, and when I opened it, I saw Xbox Live on my Start Screen but when I activated my Wi-Fi, it changed to Games and still no Xbox Live there. The compass problem isn't fixed either. To those who experienced the same issues, can you please tell me how you fixed it? Thanks in advance.
Also, about the 7.8 update, I've been waiting for it for some time now and it's now available on my unit. Is it safe to install? I'm worried that if it fails it might make my phone useless. How long does it usually take?

Hi Ronio9riku,
Welcome to Nokia Support Discussions!
1. Once you received multiple text messages, can you not open one message and then press the Start button to go back to the live tiles and select Messaging again to go to the next message?
2. The phone supports compass (magnetometer). Have you tried to use the On-Device Diagnostic Tools to calibrate the Magnetomer? You can open the dialer and then input ##634#. Select Magnetometer and then calibrate the phone. Make sure that the location of the phone is On under Settings!
3. The phone supports Xbox Live which you can access on the phone by selecting Games on the start screen or by going to the App List. However, Xbox Live is not available to all countries/regions. You can visit the link for the countries/regions supported: www.xbox.com/LIVE/countries.
It's safe and recommended to update the phone whenever there is a software update offered. This improves the perfomance of the phone so why not connect your phone to your computer, open the Zune and install the update?
For more information, see this link: http://www.windowsphone.com/en-us/how-to/wp7/update-central
If you're asking how long the update takes, it is usually 30 minutes to 1 hour.

Nokia 808 Pureview camera issues: ISO and shutter ...

Hello,
From time to time I have experienced some issues with the 808. I am not really concerned with the hang and reboots but it is irritating when the camera does not work as you expect it to
1) Random hang and reboots: Can' really reproduce on demand but have seen it happen when you are using the camera and an SMS comes. I have seen more often when I am getting loads of messages on Whatsapp at once when camera is also on. The notifications keep popping up at the top and the entire phone goes for a toss. The screen might just go blank and only option is to reboot. Also at times the screen goes blank and you see the scrolling dots at the bottom just like when the phone boots.
It may be a whatsapp issue but I have also seen the phone hang reboot when not using whatsapp
2) Dark pictures when adjusting ISO:
->Pictures(1 & 2) of the cat were taken at SAME ISO settings. You can clearly see how one picture is bright like you would expect but the second pic is totally dark. Why this difference with the same exact settings?
NOTE: If you check the properties of these 2 images, the ISO is the same but the Exposure time on the bright picture is 2.9 seconds wheras the dark one is 1/3 seconds.
->The second set of picture(3 & 4) was taken outside in daylight. The bright picture is taken at ISo-50. It came out as expected. Then I increased it to ISO-800. As you can see the picture is completely dark in broad daylight.
Note: Image properties of the bright picture shows exposure 1/143 seconds and the dark picture shows 1/2146 seconds ??? Now thats a very fast shutter speed
-> SLOW automatic shutter speed: As mentioned in http://discussions.nokia.com/t5/Nseries-and-Symbian-Smartphones/Several-severe-Issues-with-the-Nokia...
Pictures of objects in motion are always blurry. Also I assure you my hand isn't shaky. Even i think the auto shutter speed is very low because almost every moving object i click is blurred. Dont expect it from this camera.
Check out picture number 5. It was taken in Creative mode with everything set to AUTO. There is sufficient light however you can see the face on the right is blurred. As you can see, a perfectly good moment could not be captured perfectly because of this blur. The head wasnt too fast to cause such a level of blur. Its almost impossible to take sharp live action shots because of this.
-> Shutter sound lag: Again from:http://discussions.nokia.com/t5/Nseries-and-Symbian-Smartphones/Several-severe-Issues-with-the-Nokia...
When clicking with low ISO settings, the shutter takes more that 2-3 seconds but the shutter sound comes as soon as you click. Because of the sound the subject things that picture has been clicked and moves causing blurred pics. Can you make the sound come only AFTER the picture has been completely clicked.?
Attachments:
1.jpg ‏653 KB
2.jpg ‏363 KB
3.jpg ‏657 KB

I am only to be able to help you on the pictures part.
1 and 2. I do notice that the picture 1 is brighter compared to the picture 2. It is hard to say that the sky was focused on the picture 2 as the sky is blurred, which means the cat is right in focus. But, you can make them brighter by increasing the exposure value and the ISO. Another possibility is you're focusing on the sky but it is out of focus.
For number 3 and 4, try it again, just to make sure. It shouldn't work like that.
For picture 5, try increase the exposure value as this may decrease the shutter lag. Another way to frezze the moving objects is by using the Xenon flash.
Hope this helps.
If I have helped you in any way, give me a kudos!

Nokia 800 Lumia Sound Issues

About a week ago I found that when removing the headphone jack from my Lumia (I use it as an MP3 player in the car) that the music would continue to play although it did so silently!
It also appears that, although my morning alarm clock sounds as expected, if I try to play music, it is silent. Also text is coming through in vibration mode.
I previously solved this issue by running the diagnostics. As soon as I reached the section on sound, it all came back to life.
Not sure what sounds work and what sounds don't, I've highlighted the ones for certain.
Another thing I have noticed is that the screen does not always turn off after a few seconds when I set off some music through the jack and put the phone down.
Does this behaviour sound familiar to people? Should I be worried? Can I fix it?

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Nokia 701 (Belle) Camera Button and Lock Button pr...

Hi,
Before I can use the Lock and Camera Button on the right side of my phone. Later when I slide down the lock button to unlock my phone it did'nt functioning, also the Camera Button even though I press cannot came out the Camera for easy picture taking..
Please help and suggest what to do.
Thanks
Carlie

Hi KelMan,
Welcome to the Forum.
I would advise you to visit your local Nokia care to get the phone checked. If it needs a repair, it could be done there.
Pfrancoise.
If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

E6 Camera flash and flashlight only blinks once

I have the Nokia E6.00, Symbian Belle for 18 months. Today I tried to take a photo with the flash, but the flash just blinks once and illuminates nothing. When testing the flashlight, it too, when turned on, just blinks once and goes out. My settings seem to be fine. Does anyone have a fix for this problem? Thanks.
Solved!
Go to Solution.

You would probably have to exclude any possible software corruption first by backing up device via Nokia Suite and reset device by keying in *#7370# followed by 12345 (default Nokia lock code unless altered by user). Failing this you could use option to re-install exisiting device software within Nokia Suite. At this point a visit to Nokia Care facility would beckon unfortunately.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia E71 - some serious issues, and Nokia doesn't...

Well, I have owned the Nokia E71 for some weeks now, and while I must say that hardware, design, keyboard and display of this phone are well engineered, when it comes to software, there are many serious show-stopper bugs in many very basic applications which have been known for months and have so far not been taken care of by Nokia. New buyers, beware: 1) The Email-client has great difficulties coping with more than about 950 messages. After that, out of memory errors and lockups while deleting messages appear. Sometimes, repeatedly, all messages are lost. 2) The internet browser crashes at random intervals. 3) The calendar seems to sometimes produce buggy internal files, which in turn make the error intolerant sync-function crash when trying to transfer data to a PC. 4) The camera picture is very noisy in low light conditions and has a purple haze. The haze was finally corrected in firmware 210. 5) However, since firmware 200 the clock in not updated in standby. 6) Since firmware 200 the alarm repeat mode does sometimes not work when the phone was switched off and was not being charged. 7) When a software installation went wrong, on every startup annoying messages appear. Due to memory protection, this cannot be corrected from the phone, but only from a PC in mass storage mode. 8) When using mass storage mode, most menu item customisations are lost. 9) When doing a firmware update, all memory contents is lost. Users repeatedly have reported that restoring the necessary backup sometimes does not work, thus all data is lost. 10) The text color of the contacts list is always black. Instead of making this something dependent on the installed color theme, since firmware 200 the background in contacts is now always white, whatever the theme. Ugly. 11) Bluetooth connections are known to be unstable. 12) There is no stop-watch or count-down timer. 13) Hands-free volume is not loud enough. In short, if you want to use your Nokia E71 professionally, and not just to play around, think twice. Perhaps a Blackberry Bold or Curve are the better choice.

marmite wrote:
I have read the whole of this topic with great interest. I haven't got an E71 yet but decided to look up a bit about it first before deciding whether it was for me. I have been using a T2 palm which is now ancient and coming to the end of its life so need something that is going to be as reliable as it has been in the past. I also wanted to consolidate my phone with my diary. I am now in two minds as to whether to go for a smart phone at all :-S.
I don't think this discussion has anything to do with the decision as to whether to get a smart phone. It has to do with whether to get *this* smart phone. There are others, of course, and they should be considered.
The original question i was looking for on the forums was whether you can cut and paste entries in the calendar as that is something I use everyday, but now having read all the posts on this board I am worried that I will lose all my appointments and contacts!!
You aren't going to lose your appointments and contacts unless you are foolish enough not to sync your phone with a PC and to back up that PC. If you have data that you care about in any electronic device and you don't back it up and the device loses the data or you lose the device you have only yourself to blame. Presumably you sync your T2 (a fine device, I have one, and two T3s as well)? Well, do the same with whatever phone you buy.
Can anyone convince me that I am doing the right thing in even considering a Nokia E71?
You've read what's been said here. I think the summary is that the hardware is very good, Symbian is a solid OS, but some of the phone and PC software, as well as the (website and phone) support is slipshod (I tried calling Nokia customer service the other day and their phone menu system went into a loop!). My experience is that while much of this is annoying as hell, I've managed to beat this thing into submission and make it usable, at least for me. And I use it both as an organizer (I'm finding that I use my T3 less and less, though I still keep it up-to-date, because there are things it can do that the E71 can't) and a phone. One of my requirements was that I wanted an unlocked phone. Because I am a light phone user (also occasional user of the web browser and email client; rarely use texting), I have a pay-as-you-go account, which is far less expensive than the usual contract account. The E71 is available unlocked at reasonable prices. Something equivalent, like the Blackberry Bold, was twice the price when I bought the Nokia in February. The iPhone wasn't available unlocked. The Google phone wasn't available unlocked and the reviews were lukewarm. The Palm Pre wasn't available. Etc. The E71 seemed like the most reasonable solution for me at the time. Of course, I didn't know about the problems I was to encounter, but, as I said, I've worked around them.
So my advice to you is to look at the whole field of available smart phones, of which there are many, consider your needs and do cost/benefit analysis. I would include the E71 in your deliberations but certainly can't give it an unqualified recommendation. But I also can't say "you are completely insane if you buy this phone". It depends on your requirements and what you are willing to pay.
I hope this helps a bit.
/Don Allen

Does Apple have fix for the Canon Digital Camera issue and 4.7 update??

Hi All,
does anyone have any info about a fix for the communication issues with canon digital cameras and PPC users who updated to 10.4.7?
I think it's sad that a machine peopole buy to use for graphics can no longer download picture from a digital camera after up-daing software, as Apple recommends........
Alos, what is the kernel fix....?? any ideas?
Thanks in advance,
Bill Anderson

Hi,
What apple are you running?
I have a Digital Rebel XT with PPC G4 with update 10.4.7. And many users with PPC and the update are having the same issue.
Also, if apple would get their updates to the other groups (e.g CANON), then maybe these issues would not come up, but Canon told me "We just can not keep up with Apple updates, and we got the intel versions working, but PPC have toubles..."
OS updates should not affect peripherials such as digital cameras, and the computer does recongize the camera on the USB connection.
thanks,
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Nokia 1020 - email app issues

The app does not show the email headers properly e.g. the From: header is not visible unless you click on the top line (the one in extremely thick font, evidently designed for nearly blind people) and then it shows it.
This means that you cannot identify spam - because all you see is the email body which always looks "right". You have to click on every email's top line and check if the From: address makes sense.
Is there any config for this, or is there another email app which works in a simpler clearer way AND which gets used in the Share / Email context too?
Most smartphones have alternative email apps even though in most cases they will not replace the default app in the "Send To" context.
The other thing is that the 1020's email app always downsizes images to about 300k in size, so they always end up poor quality - much too poor for seeing on a PC. Where is the config for this?
I have spent 2 days setting up the phone and despite being a software developer for 35 years I cannot find any of these config facilities.

Is there really no 3rd party email app for the 1020?

My 5 s camera and flashlight have stopped working

My camera app and flashlight quit working. I've rebooted, reset, and everything else recommended and now it just crashes.

Hi there Laura1221,
I would recommend taking a look at the troubleshooting steps found in the article below.
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http://support.apple.com/kb/ts2802
-Griff W.

E72 Camera issue (black screen)

Hi everyone, I am having a problem with the camera in my E72. When I try to use it, it givesme a blank, black screen (no image is visisble as through the lens). Although the right hand side of menu does appear on screen if I press the button, nothing can be selected. It is as if the camera application gets hanged.
I recently updated firmware that resolved the issue. However, it was hardly for 2-3 days and it came back and am unable to use camera again.
Anyone faced same issue, or tried something to resolve it?

The "Ultimate Solution" is not the hard reset because i tried it with the "bloated other files" problem and this camera issue, and it didnt cure the problem.
I just got the headsup from Nokia Care Point that my device couldnt be fixed in a reasonable time so am being sent a replacement. so i'll advice if your device is still warranty covered, then send it to a Nokia Care Point.
The Engineers couldnt fix it in two weeks so its obvious even a software revamp wont fix it, let alone a hard reset.
Cheers

Nokia 1020 lumia camera issue (and flashlight X)

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