Nokia 1520 Screen Sencitivity Problem

Hi..I have nokia 1520..for last 2-3 days i m facing problem of screen sencitivity. I m opening messages bing is opening. Screen is geeting minimize autometically. Please let me know what should do?

SRSHARMA001 wrote:
I m opening messages bing is opening. Screen is geeting minimize autometically.
Both issues are related to the hardware buttons at the bottom. To me, sounds like a hardware issue. Give your phone back to your dealer, who sends it over to a local but genuine Nokia Care Centre!

Similar Messages

  • Nokia Lumia 1520 - Screen Brightness Problem

    I  have two Nokia Lumia 1520.
    Both of them have the same problem. I will explain the problem to you in detail and before that let me assure you I am a Windows Phone long time user , have been part of the development , developed several apps for the platform and I have used Lumia 800 , 720 , 920 , 925 and now 1520. So I am well aware of all the settings , sunlight readability , automatic brightness etc. This problem is not due to any of these , I can assure you
    Now the problem , 
    I set the automatic brightness option OFF
    I move the brightness to HIGH
    Then I lock the phone
    When I unlock the phone , the brightness drops by 10% suddenly without any intervention
    This problem happens sometime. Some days I see this problem , some days I don't and there are few days where I see this problem very heavily.
    I purchased another 1520 and it has the same problem. I am very sure , from my experience that this is a firm ware issue. This is NOT a hardware problem , but a serious problem from your software end. It is prudent that Nokia recognizes this problem and finds a solution to this. Interestingly , I am not the only one who is facing this problem , the whole globe is facing the same problem and for such a pricey phone , this is a frustrating experience - very frustrating. I am sending some links , which will show the problems users are facing:
    http://forums.wpcentral.com/nokia-lumia-1520/255608-lumia-1520-screen-brightness-dimming-unwantedly-...
    http://forums.wpcentral.com/nokia-lumia-1520/251303-screen-dimming.html
    http://forums.wpcentral.com/nokia-lumia-1520/252501-screen-brightness-fluctuates-purpose-bug.html
    http://forums.wpcentral.com/nokia-lumia-1520/255508-lumia-1520-screen-brightness-problem.html
    The phone is rock solid and amazing except this irritating problem. 
    I have only few days within which I can request a exchange from the merchant. So if any Nokia official can confirm that a software fix is on the way , it would be super helpful 
    Nokia , please help !
    Moderator's note: We have removed the IMEI numbers. Posting of personal information is not allowed in this forum for security purposes.

    I have Nokia Lumia 1520 Black.
    I have also been facing the same problem with screen brightness.
    The problem occurs only when the Brightness is in Automatic mode.
    --> When the Brightness is set to Automatic mode & take out from dark location to bright location the display turns out to weird grey color.
    --> And then if the brightness is set to low, medium or high display comes to normal.
    Is this issue related to the hardware or software.
    If it is related to the Software will you be able to fix it ? or else How about the replacing with the new one ?
    Awaiting for the response.
    nonnin8 wrote:
    Same here i have white 1520
    I have another problem with the screen, when it wakes up or i get a call the colours are off grey colour are very light grey and after few moments it turns to normal.
    I am using WP 8.1

  • Nokia Lumia 1520 screen sensitivity problem

    I'm sooooo disappointed with Nokia, aaaaaah!, so much money for this nonsense, try using what's up, it's a nightmare, someone please give me a nock on the head and tell me I'm dreaming. Please take this crappie back
    Solved!
    Go to Solution.

    I. did tthatt,,here see for yourself, itts. Still the same , this is not a. Typing eerrrror. When I. Click bbackssspace, it goes to binng,,, when I. Go to what's up. Chat. It type. Things bbbby. itself and send. I. also tried to. Chhaange touch sensitivity to normal,,it. just freeze. I'm evven. thinking of switching it off cccoz. itts annoying me aaand. get. Myself a. R100 phone bbbut. Problem how wiil. I. Seeeee my. emails . truly speaking this is my. Lasst. Nokia evver

  • Nokia 2700 screen adjustment problem

    Few days back I purchased 2700 classic. Its functionality is fine but the outer screen from where we listened the phone looked not totally fixed. There is a gap between the screen and outer cover. Often When I pressed from that side then it lookd adjust (see attached image) I want to ask whether it is as designed or there is some problem?
    Attachments:
    Screen_Gap.png ‏75 KB

    Yes of course in Pakistan. Following is the address taken from Nokia site:
    Nokia Care  
    Address:    
    First Floor, Sheikh Plaza, Near KFC, Murree Road, Saddar. Rawalpindi
    City:  
    Rawalpindi
    Phone :  
    +92 51 5793505-6
    Opening hours:  
    10 A.M till 6 P.M
    Email address:  
    [email protected]
    More information:  
    GPS location: 33°35'37.35"N, 73° 3'20.44"E
    I am really very disappointed.

  • Nokia N95 Screen Backlight Problem! Please Help Wi...

    Its been about 9 month since I purchased Nokia N95. Last night, when I was watching a video, its screen backlight began to flickr. It turned very dim and then restored. It turned again compeletely off, then came to its normal brightness. I tilted the phone in all ways, hto it gently to know whether some wire inside is loose, open and closed the slider. But the screen went on and off itself. I reset my phone by hard formatting (*#7370#) but of no use. The next day, it did the same. After two days, now it is stable. But I fear it might be started again.
    I want to know can this problem be due to some moisture inside my phone or is it because of some hardware proble. And please suggest what should I do. My phone is still under warrenty, but the phone is stable for at least a whole day. Should I carry it to warrenter for repair?
    Any suggestions in this regard? Please reply with practical experience and not a hypothetical reply.
    I appreciate your cooperation.
    Ejaz

    Hi gilli34
    Caps off might be nice.
    To include a "smiley" in a SMS (predictive text must be on) just press "1" three times and press"*" to change it to a wink!
    You could always look at Animated SMS here:
    http://my-symbian.com/s60v3/software/applications.php?fldAuto=314&faq=1
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • Problem sensitivity of the screen on Nokia 1520

    I'm very disappointed with the problem of Nokia 1520 screen sensitivity. I will never again rely on Nokia.
    They expect to fix the problem with an update. Nothing more. Thank you

    sorry to hear the problems you are having. i assume you have checked and installed the latest firmware for your device. have you also installed the latest Nokia system app updates from the Store, and performed a soft reset?

  • Nokia 5800 [ Screen and phone problems]

    I got a problem with my nokia 5800 screen,
    sometimes when my brightness is bellow 80% 2-3 flikering lines apear wherever i am ( home screen, watching a video, browser,call someone etc.)
    when brightness is at 80%  its normal always( maybe of the high brightness i may not see the lines)
    however this is annoying and i want to know if i can do anything about it !
    on top of that my phones shuts down suddenly on its own  randomly!
    the phone is functioning well running app without any problem and watching videos !
    skype

     The 5800 is getting on in years now so it's definitely a hardware issue your facing. Your best bet is to visit a Nokia Care Point and see if it's worth the cost of repair otherwise you'd be better off getting a new phone.
    Ray. 

  • Nokia 1520 Usability

    Hi,
    I have been using Nokia 1520, Nokia Lumina Black Edition Windows Phone 8 for about 2 month, I find the phone really lack of basic functionality. Compare to Android and iOS.
    Does anyone know where Bluetooth Shared File Store on Windows Phone 8?
    I've been scratching my head about this one, no file manager so where does the Bluetooth shared files(pdf) store ?, Tried the Office Hub Icon (It is not in the document folder). 
    I have also notice that you only have one chance (and I must said one chance) to open with an appropriate app.
    If you missed that chance, you can't find it (even it is already downloaded).
    For example:
    After the file finish downloaded onto Nokia 1520, you'll see a message tap to view done ... on top of the screen, you need to choose the appropriate app to open it.
    Problems:
    1. When a file finish transfer my phone go into powersaving mode (or lock screen), I then tap on the message while I am on the Lock screen (That it I have lost the opportunity to find my file) - (Once Chance).
    2. You can send multiple file, but you can only tap once on the message (One Chance)
    My annoying work around is to re-send the file (That mean there is another copy somewhere that use up my phone storage).
    Another mind bloggling thing about Bluetooth Connection, I've seen question in the forum about bluetooth connection.
    After the phone is paired with PC (You click on connect, it would connect for a few second and then disconnect, I was always under the impression that it mean the bluetooth is not working when it was disconnected after a few second).
    From what I have understand so far is, Bluetooth connection only stay connect during file share and then disconnect. 
    I think if this is by design, then Nokia should documented some where that it is not mean to stay connected.
    Can't Open PDF Link
    When visit site that does not return file type of pdf (you have no way of open/download the document) as it is become unsupported document type event if you surf the Store.
    Can't Easily Share file between program.
    Let said if I have a pdf document on the phone, I want to open up in different PDF Reader Program. I have to put into the Document Folder for Office Hub to recognize then I can select which Program to Open With (No setting for Default Program - you have to select every single time).
    Each Program that you open with seem to get a copy of this same file.
    Viewing Multiple Account in 1 Mail Program
    (This really need to have it own topic, since it have so many gotcha).
    1. Linked Mail (Not obvious, someone in this forum was able to point me to this functionality) to allow viewing multiple mail account from 1 program (but this have it own limitation - you can't distinct which account the email is coming from unless you open the email and find there is a small text with the account name).
    2. When you are creating a Draft email and you switch to another app, how do you switch back to your draft. You have to Tap and Hold on the Back Key (<-) then find the draft email that you are currently composing.
    3. How do you find the sent folder for the mail account?
    You have to Tap on ... Then select folders ( Not as simple as Android or iOS, just swipe/tap a button to show all the folder).
    Viewing Video File
    1. There is no option to lock the key, alot of time I accidentally tapped to the next section of the movies.
    2. No easy access to the volumn control on screen when play back the movie.
    PDF Viewer.
    I am still waiting for a Good PDF Reader (With basic functionality, Highlight, Adding Bookmark).
    I have try Acrobat Reader (But look like no one interested in improving it, the program is not optimized for Nokia 1520, therefore text is not very clear, I have raise the issue but no response).
    I have sent the feed back to Microsoft regarding the default PDF Reader (Can't add bookmark, No Highlight), but no response. I guess, I am only a small fish in the pond.
    ePub Viewer.
    I am not sure is it me or what, most of the ePub Reader is Line Justified which leave a big gap between the text and it really annoy me, but no setting to turn this off.
    Regards Dat.

    And add up A) Oversensitive screen that doesn't allow you to type properly B) Lack of Traditional Chinese with Pinyin insertion (been asked first in 2011) C) Lack of consistency in when it allows you to select one single word or position the cursor accurately VS selecting whole words (It's OS selected not like Android that allows you to do what you want) D) Terrible support both online and in person (In Taipei i had a terrible experience) E) Free gift vouchers that you can't use because either your email or your current location DO NOT MATCH the gift card. In short it sucks 360°

  • Nokia 1520 shortcomings and lack of proper support

    I have been given a Nokia 1520 as a gift (after i had suggested i liked it). I have owned it for 3 weeks roughly and it's been a total saddening experience. Amongst the countless issues i am meeting are:
    - The infamous oversensitive display issue. Can't type any sms or email straigth without having multiple characters repeated over and over. This also means that while i try to scroll the screen i happen to open unwanted apps or unwanted links in the browser or in newsreaders. Also, trying to select a tile to resize/unpin it, it most often results in opening it countless times before i actually manage to unpin.
    - Lack of a keyboard allowing me to input Traditional Chinese with Pinyin (It was requested in 2011, ie 3 years ago).
    - Timed stroke writing for chinese characters means that if you are too slow (as most westerners writing chinese are) you can't even write characters (maximum timing is 0,8 secs).
    - Lack of any form of quick input like swiping or so. Multiple issues also at downloading languages for the keyboard. A nightmare.
    - The OS won't allow users to select single words or place the cursor in a specific position inside a word. This can be done in some places but not everywhere.
    - Bing Translator honestly sucks and there is a huge shortage of dictionaries and language related resources in the market (nothing comparable to Pleco or Hanping
    - Lack of a decent notification bar and a LED telling people they got mail or messages or calls when the phone is muted. This caused me to lose two important jobs.
    - Very poor/shaky reception for the phone and Internet. Where my Galaxy Note 2 works full broadband, the Nokia connection goes up and down or is none at all.
    - I took the device to Nokia Support Centre in Taipei and the person in charge was a kid who not only didn't know anything about the, now well known, issues of the device but he also got very arrogant, talking carelessly and with a very bad attitude and claiming "people shouldn't buy phones without being able to use them" and "if you tried it before why you complain now?". Tested the phone for 2 seconds and he decided it had no issues, so apparently no chances to have the phone sent for a repair/substitution.
    Is this the path Nokia and Microsoft are taking with Windows Phone?
    I am so disappointed that i am considering reselling the thing and going back from where i came from, IE Android.
    It's a shame Nokia hasn't learned how to treat users yet. I am particularly disappointed at the defective device and at the attitude of the part time, lazy, sleepy teenagers they use in Taipei to cover the service making customers run (or worse since some of those guys really push your patience far above the limits, maybe they don't like foreigners or they are scared at speaking English, whatever it is, it's very uneasy and unpleasant). I have never seen such a bad service for a such a malfunctioning device in my life. I have owned maybe 20 or more devices to date (including old Windows Phones) and never had so many negative experiences piled up all together at the same time
    I just wish i had been given a device with some other OS rather than a device with a Beta version of an OS supported by part time staff.

    This would appear to be a genuine issue with the 1520. Do not have one so could not comment
    - Yes indeed i can grant you it's genuine. Haven't sent an email in the last 2 weeks. Just too frustrating. 
    I know there is several Chinese language settings but as I am not Chinese could not comment beyond this is not something Nokia could do anything about as it is a core OS issue and not a hardware/firmware one.
    - Well, it's easy to see if you have doubts. Enter: Settings-Keyboard and go search for any form of input that says "Traditional Chinese with Pinyin (PinYIn is the romanization of chinese characters. You type say "Wo" and the chinese character for "I" pops up amongst other choices. This has been existing from day 1 in any decent keyboard. It has been requested at MS suggestion board 3 years ago. Is still to be implemented. I find it hard to think how they can sell these phones here (especially considering the relations between China and Taiwan and the fact they use simplified/traditional respectively). It's not only a mad marketing move, it's also politically sensitive. No one normal does that here, believe me.
    There's several swiping keyboard shortcuts such as typing special characters or numerals (tap hold the 123 key and swipe to the desired character)
    - Sure, then do one thing. Download any swiping keyboard on an Android device and then compare the speed at which you type and amend words. The WP keyboard is primitive. The fact you can't resize it combined with the screen oversensitiveness make it useless. Other Nokias are much much better, but you can't beat a real swipe keyboard, especially if you type as a profession. How can someone use such a keyboard on a device in 2014 is beyond me and and anyone else who has used an Android but even a Blackberry in old times. It's simply inefficient compared to anything else out there. Then we can argue on what we like or not but surely not on its lack of productivity compared to else (whatever else)
    As long as the app does not use it's own code anywhere you want to enter text tap and hold to have the cursor appear and swipe to the location wanted.
    - Then do a test. Take an email sent by someone else. Then go to the portion of text he sent you in the REPLY mail you are writing and try to select one of the SENDER's words. You'll see it's impossible. Then move down and try to select a single word of your reply. You'll see it can be done. Different menus pop up based on where you are or which app you are.
    Same is TEXT PREDICTION. It works in some places, doesn't in others, even when you'd need it
    Never used it, as far as I heard especially since tha latest (recent) update this got a lot better)
    You don't. Try to be a foreigner permanently based abroad and the usefulness of these tools (Dictionaries, translators, etc.) will appear immediately, especially when you have to handle or even study characters based on ideograms. Now, Android (Which i insist in saying i don't like due to their philosophy), offers not only a good mobile translating app (including a function where you take a picture then just scroll your finger on the words you want to be translated and translation pops up in a moment) but if you don't like it you can also find a wide choice of tools (Pleco and Hanping being among them and their developers having no intention to expand on WP for now and some not even in the future). In this perspective, what for you is useless or secondary, for people like me (and other expats who do business and work abroad) is a killer application. Google got it. Microsoft and Nokia, it seems, don't.
    Never understood the obsession with a notification bar when your apps and services all give up constant updates and notifications on their tiles. I would not want a blinking light on my phone ever. If you are unable to check your phone even once an hour that is really not the phone or OS problem. Don't try and pin your own negligence on the phone that just makes you look silly.
    Let's try to be constructive. This OS must not be built based on what you as Blog Admin like or don't like. It has to be built to cater for a wide range of users. Now, you don't like that led because apparently your tiles make you happy. I, don't spend all my day watching tiles. I work too so the phone goes in standby and since it's permanently muted (no ring, no vibration), LED is key to understand when i get emails or sms' or other notifications. I am not asking a multicolour LED as in Samsung devices (which allow you to assign a colour and vibration combination to different accounts so you understand based on colour and vibration what is important and what is not; but at least a basic primitve LED telling people "Hey you got mail or SMS". If it's not a LED, a screen notification waking up the phone from standby would to as well. As far as i know it's not present. It was present in many Android devices as both standard or third party app since the very first basic versions.
    So you use a Note2 and 1520 at the same time? this may well have nothing to do with the phone and it won't be the first time it turns out a WiFi router is actually at fault.
    So what do you do? Go to Starbucks and tell everyone to stop using the free Wi-Fi because your Nokia 1520 needs a dedicated connection and i threaten to suit Starbucks for not letting the King have the whole bandwidth for itself?
    Galaxy works fine. Nokia doesn't, especially when broadband gets weaker (Taipei has Wi-Fi also on Metro wagons and any restaurant or other outlet you may think of). Core point is everyone is there reading their content on their mobiles. I am there trafficking with settings and **bleep**. Ended up using my Galaxy which works fine.
    Those are not Nokia owned nor operated stores, go complain to them
    Let me explain you a basic of marketing so you understand when it's not the case to defend a brand beyond reasonable limits even when you administer their blog.
    If i, as a customer, enter a BLUE SHOP carrying a big, huge, NOKIA brand with all people wearing Nokia shirts i (and the other 23 million users who almost stopped to buy Nokia in Taiwan) assume whoever is running it, is running it on behalf of Nokia (Officially or unoficially doesn't matter as they get the license to sell from Nokia in any case). So, if your licensee works good, people are happy and buy more; if the staff shows signs of laziness, arrogance, treating adults without respect, showing ignorance on device's issues (They didn't even know about the global issue of oversensitiveness or about keyboards...the phone was an alien in their hands), people RUN. And i did RUN.
    If you combine the bad support with the fact that the device is actually malfunctioning and lacks a lot of basic functions that in 2014 are given for granted, i beg to think that the only users left once they try the phone for one or two weeks will be some Fans of the brand and a few people who need it to watch movies and take pictures but you don't need a phablet for that. When you sell a bad device and have an as bad support that instead of solving the issue denies it you are turning the market in a self-help environment where users get angered (And you can see how many there are about Lumias and 1520 starting to get on top of the list). So, as much as you and I may stay argue in your blog, i think that if this issue is not solved this OS doesn't have much future.
    Finally, a phablet is a sophisticated device where screen size, hardware and software package combine to offer a certain experience that ranges from entertainment to work IN A GLOBAL CONTEXT (Not in your garden, in your living room or when you show off the device to friends to let them see all those useless tiles which you can't even interact with as they open when you want to resize them etc. due to the bad screen). It means the device must be ready and functional in your country or in mine or wherever you live. In this case, Galaxy and their cheap plastic trash got it right with the Note family. Others like HTC and Nokia are lagging behind and 1520 in this respect is not helping people who want to jump from Android to Windows Phone to make that jump.
    Test the device simulating the job a professional user doess (typing mails all the time, text messages, interacting with web content, copy/paste, translating and sharing data, sending data to other apps in a snap), then multiply that for 7 days a week and then experience the frustration accumulating day after day. In my case, this is further amplified by the fact that i come from a device that has spoilt me allowing me to do things in a snap.
    This phone, as is, is no game!

  • OS version, 8.10.14157.200, no longer works with bluetooth in my car - Nokia 1520

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    I just fixed it on mine somehow. 
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  • Nokia N8 installing driver problem !! HELP ME !!!!

    Hi guys, i recently bought a Nokia N8.
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    Attachments:
    Nokia N8 USB Driver Problem.jpg ‏138 KB

    I am having the exact same issue.
    The Ovi store was installed first via the N8 built in software, then uninstalled and reinstalled using the latest Ovi version from Nokia's webinstaller download, but still no success with the Ovi connection.
    The other file transfer modes work fine 'media transfer & 'mass storage'  but the Ovi store is still unable to run due to Windows VISTA not being able to locate the drivers for the N8 software. (despite being installed!)
    After accepting the prompt for Windows to locate the drivers... The same error as RayMond_021 screen shot appears.
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  • Stylus for Nokia 1520

    Folks:
    I am looking at purchasing my first smartphone, and I am currently looking at the Nokia 1520. However, I wanted to inquire if a stylus can be used with the device, or if anyone has used a stylus with the device. If so, what applications are out there for
    note taking or other features? I am only in the initial stage of research, since this will be my first smartphone purchase and first smartphone usage.
    Thank you.

    A stylus would be a great addition to the Nokia Lumia 1520 to take advantage of its awesomely massive screen. Just make sure it's a capacitive stylus. Everyone will ask you if you feel silly taking a call on it and holding it up to your face. :)
    As for app suggestions for note taking, I personally use OneNote, whether locally for digital record keeping, or on SkyDrive to sync across all of my devices(Also now available on Android and iOS).
    Check it out! http://office.microsoft.com/en-us/onenote/
    I believe EverNote is another popular notes app.
    Thanks and good luck!
    -Mike Dano

  • Nokia 1520

    Hello everyone. I have a Nokia 1520 that was sent to me by Nokia repair.  I have told them this phone does not belong to me, but they refuse to believe it. They at one time sent a shipping label from fedex for me to return the phone but they did not arrange a pick up from fed ex. So I still have the phone. Then they sent an email saying the phone was mine and I was confused because the motherboard was change therefore IMEI changed. I don't care, I NEVER OWNED A 1520.  So if anyone out there has sent a 1520 to Nokia for repair it is likely at my residence waiting for Nokia to tell Fed ex to pick it up. I sent them a 520 a few weeks before this and they returned it as unrepairable,  I guess it birthed a 1520 while there.

    Well, the 1520 is a 520 on steroids so I guess it's been wrorking out then.
    If they say it's yours it yours I guess. If the 520 was not repairable it may have been replaced and someone filled out an extra digit, nice trade up in that case.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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    Hello, with my Nokia 6300 (which I love) the screen suddenly went weird, it has horizontal coloured lines on it and screen is orange coloured. It is unusable but every now and then it comes good for a few minutes and is like nothing had happened. It still works fine but I cannot read the screen so is unuseable. I did have it in my pocket at the time but my pants were not tight and I am sure I did not bang or bump it. If it is the screen cracked why would it work fine occasionally. Also our nearest Nokia centre is 3 hours drive away.

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