Nokia 2310-not displaying caller name

I've just bought a Nokia 2310 as they're very cheap as a standby phone but have a problem. I've copied the numbers from my simcard to the phone but if someone calls the phone, when it rings it only displays the number and not the name. This is obviously pointless as I would never know who's calling and makes missed calls a nightmare.
What have I done wrong?

The number in your phonebook has to match the one which is calling EXACTLY. So not 0489/235647 for instance, but you need to enter this number as +33489/235647 in your phonebook (the sign is important too). +33 is the country number of course.
If you're still not sure, save the number from messages you have recieved and enter that in your phonebook. Doing this will ensure that the messenger's or caller's name is displayed.
This is something I feel the manual should have adressed. You have no idea how much this **bleep** me off, until I found it a day later.
k thx

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