Nokia 2710 fail to upgrade

Hello to all,
yesterday i bought a new one nokia 2710 and i just want to upgrade it by OVI.
something go wrong with the connection, and the device restart everytime with the old FW..
I check the upgrade compatibility and seems ok..but it fail.

I solved all the problems on my new Nokia 2710c-2: (1) not being able to do the backup and (2) getting error code 12017 whle trying to update the software wit Ovi 3.0.0.2900.
The solution so simple: I deactivated the Pin Code request. The phone kept locking itself out after a few seconds asking for the pin code for reactivation. I did not realize at first this would also impare the communication via the USB port.
Oh well, better later than never. I hope my solution will help other people as well.
Thanks.
Hristian
Attachments:
Nokia2710c-2_Updated_Data.jpg ‏15 KB

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