Nokia 2730 back cover impossible to remove

I just bought this phone and have spent 20+mins trying to open the back cover. I did push down and slide downwards towards the bottom of the phone but it just won't move. Youtube videos show this being done seamlessly. What's wrong with my phone?

Hi,
According to your description, seems the dutch language has already been set to the primary language, but the layout remains incorrect. I suggest you manually set the input method via
Control Panel\All Control Panel Items\Language\Advanced settings
Under "Override for default input method", choose the keyboard layout you'd like to be your default keyboard, and then tap or click
Save. check the result.
Regarding to removing the English language,
You will not be able to remove your primary display language, set a different language as your primary display language first instead. (though you mentioned that you've set dutch as primary language, I type this here to make a
confirmation)
Removing a language from your list does not uninstall its language pack. So you should uninstall it first before removing the language from your list.
Yolanda Zhu
TechNet Community Support

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    Owner & Operator of the following:
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    ★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
    ★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
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