Nokia 301 problem - service messages / balance enq...

I bought a Nokia 301 mobile for one of my relatives at Christmas and am having such problems with it on Sainsbury's Mobile.
I popped the SIM card in, expecting the internet setting to be sent by text - but nothing. Then to make matters worse, every time I call to ask for a balance - it displays text as a service message that is completely unreadable! Like it is full of nonsensicle characters.
I'm just lost as to what's wrong with it. Even if I could find the internet settings but Sainsbury's website is useless. The balance enquiry is a real problem though - could it be a SIM card problem?
Any help much appreciated!!

Adam14 wrote:
it also seems strange that these settings aren't text when I put the SIM card in. Other network SIM's I have put it, these settings are all on automatically.
Receiving those settings automatically is not normal especially for big carriers like Vodafone. Not sure about Vodafone UK. Actually, your carrier could change one tiny piece in their global settings and a Nokia would work instantly. Anyway, Sainsbury’s says: ‘If you don’t receive the settings within 24 hours of activating your SIM, text WEB to 40127 for free’.
Adam14 wrote:
I am just dialling the usual number of *＃1345＃ but the text that apears as a Service Message is just crazy characters like Ω. I have never seen this before. The same when I call *＃100＃ for my number - just rubbish text.
OK. That is USSD. Because you cannot do anything wrong, like a wrong setting, this is a bug. Here in Nokia Support Discussions, we cannot fix such a bug. Therefore, you should report to the mentioned parties because only those have a chance to fix that bug. Not a solution but as a workaround, please, check your balance via the computer-voice at 40775.

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01-Feb-2008 10:03 PM
lupos0_1 wrote:
Sorry, my fault, the code is indeed *#7370#
As for the message problem, if you are getting the same issue after your restore, I would say it is probable a program or file that is causing the conflict and the only way to deal with that is by process of illimination.
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Welcome to Nokia Discussions, hamoon.
Is the contact saved on both SIM cards? Or saved in the phone memory and on one of the SIM cards?
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Hello.
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Attachments:
301.jpg ‏42 KB

stebenwulf, looks like garbage rather than Chinese.
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Hello llm007!
That is quite a strange issue. What make & model phone do you have? When did this begin? Are you able to make & receive calls? You can troubleshoot this issue http://vz.to/12TLCsR on our website to get things working as quickly as possible.
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Solved!
Go to Solution.

have you the correct message centre number
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rad 24 for cred on the codes
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NOTE: In front of the hash key ( #) there is also a STAR key that people often miss and state that the code does not work.
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If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia 301 problem - service messages / balance enq...

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