Nokia 301 - worked 5 minutes

Hey guys,
I just bought a Nokia 301, after starting it up for the first time and knowing with all the bugs that are on the forum, I decided to updatet it to latest firmware. It downloaded the update, went onto installing it, and after it I got a white screen and after that the phone went dead. I left around 30 minutes, thinking it was working on the background, took the battery out, put it back again, plugged it in the charger but still nothing.
Holding the power button sometimes it vibrates, but in other cases it's just a black screen in a black plastic case... I contacteted the service and they promissed an exchange phone in 2 weeks...
I am just wondering if there is any chance to turn the phone on, or I have to wait for the replacement phone? I didn't even made a call with it, like I said it worked for 5 minutes.
This is far the worst ever experience I ever had with a phone, so far the record was with a Motorola that lasted 4 hours.

csimby:
yep, unfortunately the only option would be to take the phone to the a Nokia Care service point (or the shop where you bought it) and get it either reflashed or replaced.
could you send me the phone IMEI number via private message? That would help us to investigate whether there is something wrong with the update package you downloaded. 
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

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