Nokia 3110C Firmware upgrade

Hi, I'm using a Nokia3110c model. This device is continuosly giving some problem. When i'm switching off and on the message will be deleted, setting will be chnaged automatically. Already the calculater facility gone    I did reinstall the firmware. But still i'm seeing the same problem. Calculater not there. The default ringtones, themes, images... nothing there. .. and after successfully reinstalled the firmware, i'm able to see my Contacts and calender entries...
Please help me.. how to get this device formatted.... I need the software fresh like new phone.. Please help me....
Regards,
sukumar

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