Nokia 3500c does not enter synchronization via USB

Hello,
I've bought a new 3500 Classic Yesterday, and tried to synchronize it using PC Sync. The phone functions normally, with the exception of the following problem:
The phone is recognized as a USB device (see below for details), but fails with the following symptom: the "Nokia PC Sync" icon at the taskbar is grayed; a "Nokia 3500c" appears in the "Phone Selector" dialog, but is grayed; a "Nokia 3500c" appears as attached in Nokia PC Suite, however any attempt to synchronize content fails with "Refreshing Contacts Failed".
Other functionality on the USB interface appears to be working properly: I was able to copy files from my computer to the memory card in the "Data Storage" USB connection mode (as set from the phone); Windows also recognized the "USB Modem", and I was able for instance to "Query Modem" and get meaningful replies.
The same symptoms occured at 3 diferent computers, one of which is Windows XP 64-bit, and two are XP 32 bit.
Phone firmware version: 3500c V.07.21
PC Connectivity Solution:
Version 8.47.6.0
[Nokia Connectivity Cable Driver:]
Version 7.1.8.0
Operating system:
Microsoft Windows XP 64-bit Edition, Service Pack 2
Language: English
Language for non-Unicode programs: עברית
Detected Internet browsers:
- Microsoft Internet Explorer 7.0
- Mozilla Firefox 3.0 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.2.3790, Build: 3959)
This is quite a show-stopper for me; if I'm not able to find a solution, I'd have to exchange the phone - probably for a different model - so I'd be quite grateful for any help.

d same problem on my nokia 3500c...
vodaphone india
same software version
same operating sys and tryed in winvist and win7 
tryed nokia software updater and ther i pressed reinstall d same v7.21 software version
but still did't work......(bad nokia)
then i took it to nokia care and they took 2 days and told there is some problem in an IC and it vl cost  Rs650
but no guaranty that it vl work.. chanc's is 50%
(d phone is not worth Rs2000 would u spent almost Rs1000 on it and keep such low end phone for a life time..?? ..!)
then got is flashed not once but 3 time but still did't work
then i got it flashed with v6.18 and it still did't work
then updated it to v7.12 throo nokia software updater.
this is a very bad and sub standerd phone by nokia ... as they r doing if now a days..
buit i dont know y they want to spoil their brand name , brand image whic they hav made if from such hard work and not in jst 2 or 4 years but from decades...
i kindly request nokia pepole to d same old robast phone whic NOKIA vs known for... each phone no matter it a basic or high end it used to hav d same good Basic quality,industrial standerds ,good testing ,accurate production procuderes,quality of basic and high end components including PCB to d small lock of d panal....
 Plz bring back d "People'S NOKIA".. whic used to belive in "NOKIA CONNECTING PEOPLE" 
at last i found a solution for this ... As i wont let nokia down evenif it want to get Down
Solution:
use OXYGEN PHONE MANAGER 2.18 
avalable in oxygen phone manager website..
3500c is a S40 platform.. so chose  OXYGEN PHONE MANAGER 2.18  for non symbian phones
u can browse d site for details for which phone models it supports.. as on this day its d latest.. use ur brains and find a crack for it as its trial version.... Or else use ur credit card....!!
Whic ever u think is smart....!!! ha ha ha 

Similar Messages

  • Nokia 3500c does not connect to internet

    Dear all,
    I have nokia 3500c handset( and service provider is airtel india).
    I connected it to my computer(window Vista ) through Nokia PC Suite 7. I can transfer files and pics from phone to computer and viceversa but when i want to use it for internet purpose, the one touch access of PC suite giving the message that “the selected device is not connected! Please connect the device ad try again”.
    though I can use internet on my handset and also i received mobile setting from service provider that i saved.
    Please help
    Thank you.

    Hi imranafsari,
    While connecting the handset with PC Suite which mode you are selecting (like nokia mode/pc suite mode/data trasfer mode etc), i dont know exactly what all the modes you can connect your 3500c with pc? Whether the problem is that One Touch access does not detect your phone is connected. If that is the case, right click on Computer icon on desktop -> Manage -> Device Manager -> Modems. Check if it has got the Modem installed for 3500c. Once its confirmed that you have got 3500c modem got installed on your PC, goto One touch access and check if you see the phone is connected. If phone itself is not detected then uninstall Nokia PC Suite, Connectivity cable driver, PC COnnectivity solution and then run some reliable PC Suite cleaner which will erase unwanted registries from your pc, which were caused by PC Suite. Install 7.0 pc suite from Nokia.com site restart your pc and then try to connect One touch access...

  • Nokia N70 does not synchronize my outlook once off...

    My Nokia N70 does not synchronize my outlook once off appointments but only reoccurring ones with Windows 7 as operating system & MS Office 2007 using PC Suite version 7.1.40.1 Why it was working before with older PC Suites?

    I had a similar problem.  there are many solutions, not anyone works for everyone. 
    Here is what I did:
    In the windows file manager, under properties, for each of the files, in the iTunes programs directory.
    AppleMobileDeviceHelper
    ituneshelper
    Synchserver
    to xp compatibility mode.
    Do NOT change compatibiliy mode on itunes.exe.
    It only applies to Window Vista and newer.
    It appears that apple does not play nice with Windows.  The relationship with Microsoft is tenuous, and fixes come late and lst.
    Good luck.

  • Nokia Suite does NOT backup map favorites. Belle u...

    I recently updated my E7-00 from Anna to Belle and lost all my map favorites in the process.
    Although I did a full backup of my phone before the update I have since found out that Nokia Suite does not backup map favorites.
    The Belle update did NOT make a copy of my map favorites, it wiped them out completely.
    Nowhere have I seen that information before.  When I updated to Anna I did not lose my map favorites.
    There should be a warning about this before starting the Belle update.
    The Belle Update FAQ states that after the update one of the things one can do immediately is access map favorites - NOT!
    I have since learned, by searching online, that I am expected to sync my map favorites online with a Nokia server.  I do not want to store my confidential information on someone else's server.  Additionally, I don't pay for data service because it is so expensive here in Canada.  So I would have to connect my phone via USB to my PC.
    Nokia Suite backs up my contacts, photos,music, documents, etc.  Why not my map favorites?  In fact I store my music, photos, documents, and even contact information separate from my phone so I don't need Nokia Suite for that.  But how do I copy my GPS coordinates off my phone for backup?
    2nd level tech support suggested I recreate them all by browsing the maps on my phone and selecting the locations.  That is so inaccurate, time consuming, and wrong.  Supposedly they have passed my problem onto 3rd level tech support.
    Does anyone know if one can import map coordinates into a symbian phone?  I have many of the locations stored in another GPS application on a laptop.  I can export them from there.  That would be a partial solution.
    Thanks.
    Note: cross posted under Discussions Main Page > Software > Nokia Suite

    I might suggest a Wi-Fi connection for access to the 'net, but let me assume that storing anything on a different server is not an option.  So, what remains...
    The least expensive, and simplest, method would be for you to buy any second Nokia phone that runs Nokia Maps.  I use Nokia's Phone Switch technology to transfer all my maps data to a second phone.  I'll have to do it again, so I can give you specific instructions on the "how", but the bottom line is it does work.
    As to importing and exporting GPS Coordinates, I learned by accident that you can enter favorites by using GPS coordinates - and can also find the coordinates for something you have already entered.
    A free program that I think is invaluable for using Maps on a Nokia, especially the N8, is "LeGPSData2".  I used their older version for years, until the certificate expired and I was unable to upload it to my N8, but the new version is considerably better.  You might find a way to do other things you mentioned with that program - and if not, you might suggest them (import/export) to the program author.
    If you are as careful as you suggest you are, don't you have backups that you've already done on your PC?  Have you tried to find your GPS data in those backups? 
    I can't speak for others, but regardless of what Nokia saiys would or woud not happen during the phone update, I don't "trust" any of it.  I did my own backups two ways, as a complete bacakup on the PC, and as a phone backup on the memory card.  I "think" but can't confirm, that the GPS data was backed up by both of them.
    You're right - Nokia should fix the Belle installation script to also backup and re-install the maps data, if there is something wrong, but on my phone it did it all correctly following their instructions (in addition to my other backups, which I never needed). 
    If I get some free time, I'll see if I can get the import/export to work using Maps and LeGPSData2.  It would be nice to do this to one location, multiple locations, or all locations.  It would be nice to send this data to another phone directly, or to save it as a file.

  • Nokia Suite does NOT backup map favorites. Belle ...

    I recently updated my E7-00 from Anna to Belle and lost all my map favorites in the process.
    Although I did a full backup of my phone before the update I have since found out that Nokia Suite does not backup map favorites. 
    The Belle update did NOT make a copy of my map favorites, it wiped them out completely.
    Nowhere have I seen that information before.  When I updated to Anna I did not lose my map favorites.
    There should be a warning about this before starting the Belle update.
    The Belle Update FAQ states that after the update one of the things one can do immediately is access map favorites - NOT!
    I have since learned, by searching online, that I am expected to sync my map favorites online with a Nokia server.  I do not want to store my confidential information on someone else's server.  Additionally, I don't pay for data service because it is so expensive here in Canada and I have little use for it.  So I would have to connect my phone via USB to my PC.
    Nokia Suite backs up my contacts, photos,music, documents, etc.  Why not my map favorites?  In fact I store my music, photos, documents, and even contact information separate from my phone so I don't need Nokia Suite for that.  But how do I copy my GPS coordinates off my phone for backup?
    2nd level tech support suggested I recreate them all by browsing the maps on my phone and selecting the locations.  That is so inaccurate, time consuming, and wrong.  Supposedly they have passed my problem on to 3rd level tech support.
    Does anyone know if one can import map coordinates into a symbian phone?  I have some of the locations stored in another GPS application on a laptop.  I can export them from there.  That would be a partial solution.
    Thanks.

    I recently updated my E7-00 from Anna to Belle and lost all my map favorites in the process.
    Although I did a full backup of my phone before the update I have since found out that Nokia Suite does not backup map favorites. 
    The Belle update did NOT make a copy of my map favorites, it wiped them out completely.
    Nowhere have I seen that information before.  When I updated to Anna I did not lose my map favorites.
    There should be a warning about this before starting the Belle update.
    The Belle Update FAQ states that after the update one of the things one can do immediately is access map favorites - NOT!
    I have since learned, by searching online, that I am expected to sync my map favorites online with a Nokia server.  I do not want to store my confidential information on someone else's server.  Additionally, I don't pay for data service because it is so expensive here in Canada and I have little use for it.  So I would have to connect my phone via USB to my PC.
    Nokia Suite backs up my contacts, photos,music, documents, etc.  Why not my map favorites?  In fact I store my music, photos, documents, and even contact information separate from my phone so I don't need Nokia Suite for that.  But how do I copy my GPS coordinates off my phone for backup?
    2nd level tech support suggested I recreate them all by browsing the maps on my phone and selecting the locations.  That is so inaccurate, time consuming, and wrong.  Supposedly they have passed my problem on to 3rd level tech support.
    Does anyone know if one can import map coordinates into a symbian phone?  I have some of the locations stored in another GPS application on a laptop.  I can export them from there.  That would be a partial solution.
    Thanks.

  • Nokia Suite does not see saved messages

    Hi! I transferred a part of the messages in my Nokia 6303 to phone' s folder Saved Messages, and since then the troubles began.
    1. I can not move any sms out of the Saved Messages folder, for example, it is not possible to send them back to Inbox folder or any place else.
    2. Nokia Suite does not see some of those saved messages- they appear as empty boxes there, despite I can read them on my phone.
    Can I restore all messages downloaded to Nokia Suite, making them readable?
    How can I move the sms from Saved Messages folder on my phone?
    Can I tranfer sms from Saved Messages folder of my Nokia 6303 to another phone (even not Nokia)?

    Hi Nicksimper,
    Welcome to the Nokia Discussion boards!
    First could you do a soft reset on your phone by entering *#7780# into your phone’s keypad. The default password when prompted is 12345. This reset will NOT erase any data, but revert settings back to original. Also, ensure you have the latest firmware by visiting this page and the latest version of PC Suite by following this link here.
    The following link provides extensive information for managing your messages on Nokia devices using Nokia PC suite.
    In order for you to move messages out of the “Saved messages” folder, you will have to create a new folder in the same directory, but you will not able to move messages back into your inbox. To move your saved messages to another non-Nokia device, you can forward the messages via SMS.
    Hope this helps and let us know how it works out.
    Regards,
    haZey
    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
    If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

  • My Ipod Touch (4g) does not enter itunes.

    If I plug my ipod in my computer. Itunes is supposed to start but it doesn't anymore.
    Also if I start Itunes by myself, my Ipod does not enter it.
    There is no sign that my Ipod is connected to my Itunes, so I can't synchronise it.
    I've already tried to re-install Itunes and many other things but it still doesn't work.
    I really hope someone can help me.

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with               
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • MBP 2011 Does Not Enter Display Sleep Over DVI with Dell U2410

    Hi, 15" 2011 MacbookPro (8,2) running 10.7.2 Lion
    Using the Apple Mini DisplayPort-to-DVI adapter, the Dell U2410 does not enter Display sleep in Energy Saver mode. Instead, the backlight remains on.
    If I manually put the MBP to Sleep, the U2410 successfully enters Display sleep.
    When using a MonoPrice Mini DisplayPort-to-DisplayPort cable, the monitor successfully enters Display Sleep. However, the picture signal (no matter what) is dispalyed in YPbPr rather than RGB for some reason. So this thread is in fact 2 problems.
    Any ideas / help?

    My late 2007 white MacBook (3,1) running 10.6.8 connected via MiniDVI-to-DVI successfully puts the U2410 to sleep.
    So I'm thinking this may be an issue with the MDP/Thunderbolt port on the new 2011 MBP's?

  • All-in-one 6830 printer Does not enter sleep mode when connected to a phone line

    HP staff  help. HP all-in-one printer 6830 does not enter sleep mode when conntected to a phone line via 1-Line jack.  The Firmware is PNP1CN1521AR. On August 1, 2015,  I purchased an HP all-in-one 6830  printer and upgraded to firmware PNP1CN1521AR.When a phone line is connected to 1-Line jack of 6830, the printer will no longer enter  sleep mode and the display remains on indefinitly.Removing the phone connection either from the wall outlet or from the printer causes the sleep mode to work correctly again where the control panel display turns off after 5 minutes (or optionally  after 10 or 15 minutes).This problem was previously reported by a user and has not been resolved, see:http://h30434.www3.hp.com/t5/Other-Printing-Questions/Sleep-mode-of-Officejet-Pro-6830/td-p/4772182 The user did not receive a resolution to this problem according to the thread.
    There seems to be a  6830 printer firmware or hardware problem causing this. HP  should be able to confirm this problem on 6830 easily.
    Please advise ASAP.
    Thanks 

    It's a regular analog phone line. I've tested it with other phone lines. No difference. I have another all-in-one printer which works fine (goes to sleep mode) when plugged into the same phone line.
    The 6830 works ok in other aspects. The only problem is the sleep mode. Any 6830 with the firmware I mentioned should replicate the same result, regardless of anything else. The previous firmware to PNP1CN1521AR also created this problem according to the original report of this problem by another user.
    I'm sure there's a bug in the firmware. A subroutine in the firmware monitoring the incoming fax ringing, mistakenly, sees the voltage across the phone jack pins as an event and wakes up the printer instantly even though there's no ringing. As the previous user also suspected, there seems to be an error in the phone line voltage threshold used by the firmware. The present firmware always sees a ringing at the phone line which causes it to never stay in sleep mode.

  • Does the MX892 connect via USB cable

    Even though this is a wireless printer, can I just leave the usb cable attached and by pass setting up a wireless system?
    Solved!
    Go to Solution.

    Hi Zenjoo, thanks for posting!  The PIXMA MX892 can be plugged into the computer via a standard USB printer cable, as well as be connected wirelessly.  Please note that the printer does not come with a USB cable, you will be required to use the cable off your old printer, or supply your own.  We hope this helps!

  • Nokia N8 does not support DTMF ! Can this be fixed...

    My Nokia N8 does not seem to be able to do DTMF. This means no listening to voicemail, no using of call centers which asks to enter numeric options, no joining telephone conferecences with a pin and no remote activation of DTMF based server settings.
    It is a real pain and I hope it can be fixed. If anyone has advice, it will be appreciated.
    P.S. Please don't tell me that it can be done and all I need to do during a call is to select "Options -> Send DTMF -> Enter Manually -> * -> Y", because that is stupid. Entering 5 commands to select a single digit is rediculous. It is like saying that I can sail from Johannesburg to Cape Town because all I need is to dig a canal and then build a ship from matches. This much effort is as good as not having it and is entirely impractical during a call with various options i.e. voicemail or call center options.
    Solved!
    Go to Solution.

    Was worried in case you may have forgotten how to use it between post 2 and post 11 . For myself I sometimes forget things that quickly.
    Besides, I would love having the opportunity to teach someone how to dial a number on a telephone but am frustrated because I have never found anyone who needs teaching  .

  • Blackberry Does not Function, Plugged into USB red light then 3 yellow lights and off

    Blackberry Does not Function, Plugged into USB red light then 3 yellow lights and off, I cannot even claim the warrently without buying 50$ support? 
    I am an Electrical Engineer by trade and have 15+ years working with computers. I left it to charge over the last 3 days. Doesn't do anything. It's a $300 paper weight. My mother bought this product for me because she thought it was a great present but now it turns out to being worthless.
    What kind of company are you? Honestly?
    How the hell do you think your gonna get customer loyalty with this kind of customer service. It's clearly obvious why apple is destroying you. You are worthless competition. I want this blackberry fixed. I will NOT pay for support just to replace my blackberry. That is crooked business honestly. You should be ashamed of yourselves.
     My mom bought this for my birthday 4 months ago. I open it up and it doesn't even work. How can you do this to your customers. It's no wonder your company is going out of business.
    I demand you fix my issue. I have 1 year of warranty support. I will NOT pay extra just to get my Blackberry exchanged.
    Wait until I inform all my news groups in my area of this. I am from ONTARIO, BRAMPTON. I am a CANADIAN, just like your company. CP24 WILL HEAR ABOUT THIS. I WILL RUIN YOUR REPUTATION. I PROMISE YOU THAT.
    Solved!
    Go to Solution.

    No sarcasm here either.
    One of my PlayBooks recently went 'possum on me, too. Very frustrated, tried all the known tricks and tips to charge and revive it. Over a year old. I called the support line knowing it was out of date and they would deny me.
    Nope, the lady very pleasantly accepted my request, I spoke with customer support and they bugged me via email daily until we got it resolved -- to MY satisfaction. My first interaction with PlayBook support, and it could not have gone more nicely nor further beyond my expectation.
    I don't know what you experienced with PlayBook support, you didn't say why you're so mad with them. This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here. You would have noticed this in the EULA and message upon registration. 
    Sooo... good luck, and just for the record... the LED activity you described IS very fixable. Sorry you don't have the choice to explore those remedies any longer.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I bought the last apple wire keyboard , but it does not work with my usb ..

    i bought the last apple wire keyboard , but it does not work with my usb hub why ?
    the only way it works its when connecting it thrue my powerbook usb ...
    the problem is i HAVE TO USE IT THRUE AN USB HUB ... do you think its because my hub is cheap ? 10 $ .... i 've been told that it comes from the fact that i need an auto-alimented usb hub ...?.
    suggestions gentlemen ?

    I have eyes everywhere. Two of them can see the word "Paris", right below your name, at left.

  • Nokia E75 does not support sis files

    I've been trying to upgrade the Ovi maps on my E75, because navigation has kept me saying that I need to renew the license. I went to Nokia web site and found out that I need to upgrade Ovi maps in order to get the free navigation. I have a 202.12.01 firmware and I installed it once again when I had unsuccessfully tried to upgrade Ovi maps. I have Ovi maps v3.01 09wk44b01 (MW OpenGL LM MN) and Map version 0.1.24.114 (OpenBitLM 6.22.5). I've deleted all old maps and started to download new ones successfully over Nokia Ovi Suite. I've downloaded Nokia Ovi Suite and followed the instructions for downloading and installing the newest version of Ovi maps application (I suppose it must be newer than the one I have on now, because navigation still wants me to buy license, I guess it must be 3.03 or higher). I've tried it several times from the scratch, just to make sure I did it right. Of course I've also chosen the right E75 phone from the drop down menu and I downloaded the file nokia_maps_3.01_09wk44_b01_s60_3.2_lm_rom.sis. I double-clicked it and everything seems to be right, but when action on the phone should be required the installation guide says "Nokia E75 does not support sis files". From the sis file name I can only now see that I have this version already installed.
    Does this mean I can not use navigation for free on E75?
    Can anybody help me ASAP, because I need the navigation evey day very badly?

    I'v followed the directions of chanchan05 "Just uninstall the maps app, delete the folder and file I mentioned, then reboot your phone. Open the maps app, and it should recreate the qf file and cities folder in a version compatible to 3.03." on /t5/Maps-Navigation-and-GPS/Wasn-t-it-supposed-to-be-quot-Navigation-on-your-Nokia-Free/m-p/668305#M...
    Afterwards I installed the sis file you pointed me to and it worked. The maps on the phone were deleted, so I downloaded new ones over Nokia Ovi Suite and tried the navigation. Unfortunately it stills demands buying the licence for the navigation.
    I guess this is because the recommended sis file is v3.01 and not v3.03? Is that right?
    Any other solution?

  • Nokia 1661 does not recognize sim

    Hello everyone, I am desperately needing help. My nokia 1661 does not recognize my sim. I am using a O2 sim. Please don't tell me to get a new sim because I have 30 pounds on that sim and lots of vouchers and other stuff.

    Hi HenryJia,
    Thanks for your post and welcome to the forum.
    If your 1661 has been locked to another operator it will not accept the SIM. Do you see a notification when you start the phone or does it display 'no service' or 'offline'. Have your tried to change the phone profile to the general profile? You can do this by going to Menu>Settings>Profiles>General 'activate'.
    Have you tried if the SIM does work in another phone or another SIM in your 1661?
    Hope his helps,
    Kosh
    Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Maybe you are looking for