Nokia 5070 sync problem

Hello,
I juest brought a nokia 5070, i installed the pc suite and connected the phone. When i sync the phone nothing happens. Than for the test i connected my old phone nokia 3200 and sync the complete phone to my outlook. No Problem. Then i connected the 5070 again so that i can sync my contacts from the nokia 3200 (now in outlook) to my new phone. But now sync.
Can someone please help me
Thanks

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Nokia 5800 sync problem (especially music causes m...

Hello
All seemed well until a weak ago. I used the ovi suite for syncing my contacts, messages, photo's and music.
Now, it all went wrong:
   photos; works (after re-install, was empty before)
   messages; works (after re-install, new messages were not read)
   contacts; not in sync
   Music; this is the major problem.
When I installed ovi suite 2 months ago, all was well; I configured a map to sync; it worked.
Now I added some music to that monitored map, Ovi Music then crashed every heartbeat. Ovi suite said "ovi unable to copy tracks". But in the ovi suite I still play the songs.
I finally removed all nokia products from my pc (vista 32bit).
Then re-installed ovi suite, which I downloaded from the ovi website; and reinstalled ovi music.
Ovi music; does not read my phone none of the connection modes.
Ovi suite cannot copy any music to my phone, and cannot sync contacts anymore.
I still get the message "unable to read the tracks" or "unable to copy the tracks".
Ovi suite can still play the songs in the list from the pc.
If it weren't for ovi maps navigation, i'd seriously consider installing a non symbian system all together on my phone, my friends with a iphone never seem to have these problems.
I am now sitting here with a musicexpress on which i can't put any music. This sucks balls.
ovi suite version: 2.1.1.1
nokia 5800phone firmware: 40.0.005
Solved!
Go to Solution.

Do you recall what might have happened when system started malfunctioning?
- I've added some music from my music library to the map that is monitored by the ovi suite to check for new music. I don't know if that 's the cause of the problem, but that is were I first noticed it. A day before I successfully downloaded a map for my navigator; that worked fine.
- When I added that music; ovi music started crashing every second. I removed all music; deleted all 'Mdatastore.db3' files; another thread suggested this; but it kept crashing.
- The first time ovi music player crashed, was because I clicked on a song that I've deleted from my control map. An exclamation point appeared; and the program crashed.
(with the new install ovi music player still shows the songs I've deleted on with the previous install)
- I now have a fresh install of ovi music; it does not crash anymore; but it does not read my nokia 5800 either; still shows songs I've deleted couple days ago; now deleted them manually.
Did you install something (device or PC)?
No new apps on my device. I downloaded an extra map for my navigator though (Germany).
Did you uninstall something (device or PC)?
No uninstalls either.
Did you reconfigure, change, delete, copied over, upgrade etc. Anything on the device or PC?
After I had the problem I upgraded ovi suite; did not work. I then removed all nokia software and did a fresh install of ovi suite and ovi music. But the problems remained the same.
Can you please provide any error messages (from sync) that might appear or any other related information related to failures? (thanks for the "Unable..." info).
Only the 2 error messages in ovi suite I already gave; nothing more.
Ovi music; no error messages; but it makes no difference whether my phone is connected or not; it just shows a picture of a wire with the standard message 'connecting your device. 1. .... 2. ..... '
What version of Ovi Player (Music) you have?
After the new installation of ovi music.
Nokia ovi player: 2.1.10304.00
(517 unprotected tracks)

Nokia 6230 Contacts Sync Problem with Outlook

I have a Nokia 6230 and used to sync my contacts with outlook using PCSYNC. Now I receive a message that sync is completed but only 1 or 2 contacts are copied to the outlook (always the same ones). I have already updated the PC Synch version many times, tried to change configurations on PC Sync and on the phone, created new folders on outlook and sync profiles, cleaned the configuration files on "documents and settings" folder, contacted Nokia phone suport in Brazil, but nothing worked.
I use Windows 2000 SP4 in English, connect through Infrared and have the 6.81.13.0 version of PC Sync (I have already tried many other versions). I'm using Phone memory. When I use PC Sync explorer those same few contacts that are synchronized are the only ones that I can see in the contacts folder.
I think the problem is in some configuration file in Windows environment or I have a problem with the phone set.
Please if anyone could help me I would apreciate. I have lost many hours trying to fix that problem.

Today I searched through the discussions and found many other users with the same problem (Himalaya2050, Marbru, tugrulislier). Almost everybody using Nokia6230 and using international character set, maybe the root cause for the sync problem.
I think Nokia should have a tested fix for that problem.
Was the phone update the solution for other users? Do you have any feedback? I haven't found in the discussions any user with that problem solved.
When I first contact Nokia support in Brazil they told me to do many time consuming procedures (reinstall and update PC sw many times) that didn't worked and didn't make sense for me, as the sync was working with previous version. So I don't want to try another non tested solution, because I will have to go to a tech assistance, wait and probably loose all the information stored on the phone.
I think I will have to exchange my phone ...

Nokia E65 contacts sync problem

one of the contact in the phone has 3 mobile label
when I sync it to the PC
when i open the outlook it only have 1 mobile label the other 2 was not there
and when i open the nokia communication centrethe contacts there has few details some of my number in one contact was not seen
how can i sync everything

Today I searched through the discussions and found many other users with the same problem (Himalaya2050, Marbru, tugrulislier). Almost everybody using Nokia6230 and using international character set, maybe the root cause for the sync problem.
I think Nokia should have a tested fix for that problem.
Was the phone update the solution for other users? Do you have any feedback? I haven't found in the discussions any user with that problem solved.
When I first contact Nokia support in Brazil they told me to do many time consuming procedures (reinstall and update PC sw many times) that didn't worked and didn't make sense for me, as the sync was working with previous version. So I don't want to try another non tested solution, because I will have to go to a tech assistance, wait and probably loose all the information stored on the phone.
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Hi , Have problem with sync gmail on my nokia n97. from last week nokia shows
sync process but at the end I have the same email in inbox like i have before.
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I have the same problem with my N97 mini. I used gmail for months without any problem but since about a week it either keeps synchronizing forever (without receiving any mail) or stops and also no mail received. Looking at the web version, new mails are there!

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Is there a sync problem with Nokia PC Suite and Lenovo? pls advise if others have had similar problems and what is the solution. THanks, Omar

I seem to have resolved this.
I created a back fodler in Outlook of my Calendar folder.
I deleted records from my Outlook Calendar folder
I then copied back in future appointments back into the Calendar folder from the backup,
I was then able to synchronise appointments with PCSync.
Not sure if there was some corruption with my Outlook calendar folder?

Sync Problems with cell 5220 Xpress Music and abno...

Hello Ovi Team,
I have recently noticed that there is a bug to be fixed on OVI tool/Application which you have brought out. i m facing few problems which i would like to mention here and also would like to know the solution for the same asap.
Whenever i sync my cell (5220 Xpress Music) contacts with ovi suite, i have alwys noticed that the cell phone behaves abnormally and there are few blank messages created within the cell phone after each sync is done, i really dont know how this is been happening. but each time i sync with OVI suite i have this blank msgs created in my INBOX / Sent Messages / anywhere in Messages directory. i have to restore the factory settings everytime i sync with Ovi to get rid of this blank messages or abnoramal behaviour problem of my cell. this problem had not been there while i was using Nokia PC Suite.
[URL=http://img121.imageshack.us/i/syncproblem.jpg/][IMG]http://img121.imageshack.us/img121/3817/syncproblem.jpg[/IMG][/URL]
http://img121.imageshack.us/img121/3817/syncproblem.jpg
http://tinypic.com/r/14aha8g/7
http://i55.tinypic.com/14aha8g.jpg
And also few times i have noticed that my cell behaves abnoramlly after sync either gets hanged up or restarts automatically something or the other goes wrong. 1st i thought might be there is some virus or trojan on my system doing this with my cell. but checked it completely with my System and the cell phone. i dint find any of the suspicious things running anywhere.
And i request Ovi team to look upon this bug issue and resolve this asap. and i also request you to reply me with a suitable resolution for this issue. if you need any more info or anything related to this issue. post me back would be happy to help you.
Attachments:
Sync Problem.jpg ‏98 KB

Could you please provide more information on this?
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information )
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

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Hi,
I have a nokia 9500, and I am unable to synchronise my phone and pc via a USB cable. I am using the correct cable, and the latest version of the PC Suite is installed, as well as the cable drives but still, no joy. The pc picks up the phone when I plug the cable in, and reads it as "new hardware found Nokia 9500" but on trying to connect the two, the Nokia PC Sync window reports that it is "Not Connected".
The phone is switched on but the pc doesn't seem to recognise that there is a phone connected despite the USB connection detecting the phone.
Any help would be great.

Is the problem you have related to "client is not responding"?
I received info from damn_delicious on Forum Nokia how to solve that.
1. Unplug your phone from PC
2. Remove battery
3. Insert battery and start up phone.
4. Go to Tools - Sync - press Menu - go to Tools menu - choose "reset PC sync profile" - exit
5. Go to Tools - device manager - press Menu - go to Tools menu - choose "reset PC sync profile" - exit
On the PC:
1. Open "My computer" browse to C:\Documents and settings\*username*\application data\Nokia\PCSync\Syncdata - delete the folder with the long number (this is just your computer that remembers your phones sync settings)
Now you have deleted all sync settings in phone and the PC. Now try to connect the phone and then try again and see if it works ;-)

Sync problem with OVI / Outlook of the notes with ...

Hello,
I'm desperate and close to open the gaz :-). I used to sync my Outlook notes with all my former phones with PC-suite. Since I have a new N8, I'm forced to use OVI instead of PC-Suite as it doesn' support this model phone. Everything seems to be possible in the set up but the sync doesn't work and always return an error code : 83860026. It even ask to reinstall Outlook which took sometime but never changed anything. As it might be due to other unknown variables, I tried the same Outlook database with other PC with XP or W7, office 2003, 2007 and even 2010 and the sync always fail with the same miserable error code. I'm fairly suprised to see this problem still there since I gave up, years ago, to use OVI because of this. My N97 and 6303 do the same. Can someone bring some good help to resolve this annoying trouble please?
Thanks in advance, Fabrice

Dear Satari,
thanks a lot for the advice but in the meantime I found another post stating that version 7.1.40.6 PC-Suite works great with the N8. I kept it in my archives and I can state that it WORKED GREAT in less than 5mn!
So far your suggestions might resolve the OVI sync problem but I have no more courage to follow it. I was yet using the latest version of OVI and W7 and Office2010.
However, if it would work, I would recommand the OVI software team to find out why one of their software work very fine while the other seem to cause trouble to the entire world. I could not find a single complain about PC-Suite while the support discussion ifs full of OVI reported troubles for the last 2,5 years. What a shame!
Furthermore, it is unacceptable that NOKIA force their client to use OVI with any phone while they know this software is so unstable. I would add that the "gift" is even worst when it comes to the most expensive product of the range. As the general manager of a software company, I have learnt that it is never good to insist with a product when the development team is unable to cope with bugs and troubles. Whatever the cause could be, it is better to restart from scratch and get rid of EVERYTHING and EVERYBODY involved in the mess! Please Mr Nokia new president, act positively and do your homeworks in the interest of your clients and sharholders. Additionnally, if I had not spoken English I would still be on the road side! Thanks in advance to care of us MORE.

9300 outlook sync problem

Hi,
I synchronize nokia N9300 with Outook 2002 on WinXP SP2 via latest PC suite. I synchronize Calendar and Contacts items. When I run sync first time after start everything is OK, but when I run sync again after while it end with error OFFLINE FOLDER FILE COULD NOT BE CONFIGURED and show path to OST file. Can anybody help?

I have the same problem and cannot find resolution. Phone is Nokia 6233 syncing with Outlook 2002 on XP and using Exchange Server 2003. It seems to me that it is trying to sync with the offline folder which is the part that allows mobile users to access Outlook when they are away from the office with up to date as at last time connected to Exchange Server but that is about as far as I have got. Presumably, it is to do with the Send and Receive settings in Outlook as there does not appear to be a solution using Nokia software. Any help if anyone has resolved this would be much appreciated..

E66 with Video/audio sync problem

Is there someone where the E66 does NOT have the audio/video sync problem?
Test:
Record your finger tapping on the table, then check if Video and Audio are in sync
Mine has 1 sec or more afer a few seconds of recording

I called Nokia care,
They never heard of the problem!
They did not even know there was a firmware upgrade last feb.
Furthermore on the site, still frimware from nov last year is advertised as latest!
I will go to a service point, or return the phone to the store.

Does Nokia 9300 sync now?

Please confirm: does Nokia 9300 sync now? I see on iSync pages that 9300i has support, but 9300 is not mentioned...
Should not be a problem I think, 9300i has the same tech than 9300 I think?
I've been waiting for this for a looong time (if it syncs...).
Thanks!

It does not...

"Nokia Photos" sync menu is disabled

Hi,
The syncronise menu (and the associated menu in tools) are disabled in my nokia photos. Any ideas why or how can I download my photos and sms into Photos application?
PC Suite and rest of the pc applications are working properly using both bluetooth and cable connection.
Software used:
Nokia Photos: 1.2.50
PC Suite: 7.0.7.0
O/S: Vista SP1
Phone: N80 v5.0719.0.2

Hmm... you are Lifeblog user, then I assume that you know that the phone must be connected by using the "PC Suite"-mode and you should have the Lifeblog sync settings enabled in your phone (which should be the case if you reseted to factory settings). Anyway, I know many users that runs Lifeblog (and Nokia Photos) without problems in vista, so you have still hope.
How did your Lifeblog got broken? I mean, will it crash or won't it just anymore recognize your phone? Have you tested with Nokia Phone browser (which is integrated into explorer) that you can copy files from/to phone (just to see that the connection is really working)? I would also like to know does your event viewer have any entries which source is Nokia Photos or Nokia M Platform?

Ovisuite and 5800XM contact sync problem

Hi Nokia,
One annoying problem everytime I sync up handphone contact and PC.
My contacts in the handphone GONE !! No contacts at all.
Only after I switch off and on the handphone again, the contacts in the handphone address book are back with all updates I put on PC. In OVI application, no error message whatsoever.
My PC OS is Vista Pro, S60 5th edition, SW version 31.0.101 (16Sep2009), Cust version 31.0.101.506.01 (08Dec2009).
Thanks for advise

Hey BabyColor,
Welcome to the BlackBerry Support Community Forums.
What version of BlackBerry Desktop Software are you using? Also are you syncing to Outlook or Mac Address Book?
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

X6 and ovi suite sync problem - usb connection

i recently bought an x6 and set up ovi suite etc which all worked fine! yesterday i updated maps and the x6 operating system using ovi which again seemed to work fine. Now however when i connect phone to my pc the pc comes up problem with hardware installation and ovi suite only occassionally recognises phone - even when it does it will not sync music! help please - wish i hadn't updated anything as it all worked fine before !!!!

I have a similarly frustrating sync problem with my X6. It's my second phone too.
I've had Ovi Suite installed on my computer for about 9 months. I had difficulty getting it to sync with my X6 phone at first but after some troubleshooting I got it working reasonably well.
However over the last few months it doesn't initiate the syncing process after I connect my device. I can open Ovi Suite and click the sync buttons but it doesn't do anything.It doesn't freeze or crash either which is strange considering it is not processing the request.
I've tried everything including reinstalling the software and resetting my phone. This worked once and since went back to it's old tricks.
The only thing that works is removing the X6 device in OVI suite, rebooting the PC and adding the device again. This is real pain in the backside as you can imagine doing this each time I want to sync it.
In contrast the previous version - PC Suite - worked well with my old Nokia phone.
Nokia support have provided some guidance after pushing for a reply but you dont get expert or timely help from them.
Come on, we cant be just a few people having these issues? I reckon lots of x6 owners aren't getting full value from these devices.
It's at the stage where I'd not recommend a Nokia x6 or other Nokia phone to anyone wanting the PC connectivity which is one of the major benefits of a phone these days.
Go on Nokia give us some love!
One frustrated owner counting down the days to my upgrade option.

Nokia 5070 sync problem

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