Nokia 5230 Cannot Sync with Ovi Suite

Every time I connect my phone to my computer to sync up  with Ovi Suite and click on sync, it doesn't sync and a message pops up to tell me to reconnect or fix the Bluetooth. This has been happening to me ever since I got the phone 3 months ago and only once have I properly synced up my phone with my music (which now doesn't work either and doesn't pick up on the files on my memory card that I added through syncing with Ovi Suite, and every time I connect with the setting of mass storage it tells me I don't have enough room or shows the files ) I would like to restore it to the original factory settings but I have some important files on my phone that I would like to back up before I do that.

Hi,
Pleasew check this link.
http://discussions.europe.nokia.com/t5/Nokia-Ovi-Suite/can-t-sync-calendar-and-tasks-again-with-Ovi-...
Br
Mahayv

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    Hi,
    Pleasew check this link.
    http://discussions.europe.nokia.com/t5/Nokia-Ovi-Suite/can-t-sync-calendar-and-tasks-again-with-Ovi-...
    Br
    Mahayv

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    Nokia Help.doc ‏32 KB

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    Forrás
    Nokia Ovi Suite 2
    Összegzés
    Működésképtelenné vált
    Dátum
    ‎2010.‎10.‎19. 10:57
    Állapot
    Jelentés elküldve
    Leírás
    A hibát okozó alkalmazás elérési útja: C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
    Probléma-aláírás
    Problémaesemény neve:  APPCRASH
    Alkalmazásnév: NokiaOviSuite.exe
    Alkalmazásverzió: 2.2.1.23
    Alkalmazás időbélyegzője: 4c7f4eae
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    Hiba – modul verziója: 4.6.1.0
    Hiba – modul időbélyegzője: 4b701363
    Kivételkód: c0000005
    Kivétel – eltolás: 000e9d67
    Operációs rendszer verziója: 6.1.7600.2.0.0.256.1
    Területibeállítás-azonosító: 1038
    További információk 1: 0a9e
    További információk 2: 0a9e372d3b4ad19135b953a78882e789
    További információk 3: 0a9e
    További információk 4: 0a9e372d3b4ad19135b953a78882e789
    További adatok a problémáról
    Gyűjtőazonosító: 2017763299

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