Nokia 5233 Touch button Problems

I just bought the new Nokia 5233 phone.
Whenever the phone is locked and I set a alarm. There is no way i can stop the alaram other than to reset the alarm manually by alarms-> edit.
There will be two touch buttons that apper on the otuch screen. One to stop and other to snooze the alarm. Even If press them, it wont work. The alaram keeps ringing. I even tried clicking on the green button and the menu botton at the bottom. Still no use. I cant even unlock the phone. Only thing i can do is press the red button at the end, which will snooze the alarm. After this, I have to manually change the alarm time.
The same thing happens even with phone calls. I cannot use the touch button that apper on the touch screen. I have to use the green and red button at the bottom.
These problem come into picture only if the phone is locked. Otherwise it works fine.
What can I do to solve this??
Expecting a quick reply.

Hi there,
you right abt getting two option of stop and snooze, try sliding your finger along the arrow rather than presssing the botton...you can pres the red button to put in to snooze also.
I believe you will same issue when you recieve your call while your phone is locked, you get "unlock" and "answer" option, out here too slide you finger along the arrow.
i hope this will help you.

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Hi salih_367,
Thank you for your post and welcome to the forums!
We're sorry to hear about your problem. It seems that your Nokia 701 headphone plug has a connectivity problem. As the problem is likely caused by the phone hardware, it is something you cannot fix yourself without voiding the warranty. What you can do however, is to check if the socket may have gotten some dirt or fluff in and try clean it.
If the problem persists, we would advise you to visit your nearest Nokia Care Point and let them have a look.
Let us know how you get on,
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Hello, This is Satya from Orissa. i purchased a new nokia 5233 phone just a few days ago and was quite happy with its performance. just a couple of days after its purchase i had to drive a long distance so i opted to use my head phone to listen music on the run. it was working fine but to my dissapointment there was a call from one of my friend when i was listening to music so i used the head phone's button to recieve the call. the call was received but i couldnt listen to the words of my friend. i tried a lot but all were in vain. lastly i had to pull my head phone and talk to him. i tried a lot of times to use my head phone to talk with some one since then but i was not successful in my attempts as it didnt work properly. can any one help me with some good suggestions.

Maybe your operator has problems!
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uvijay wrote:
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I purchased a nokia 5233 mobile yesterday and am having the following problems from the beginning-
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Hi friends, I recently purchased Nokia 5233 model.
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Problem nokia 5233...

my nokia 5233 is creating problems...
all applications keeping closing down by themselves...
even the calls get disconnected....
sometimes its almost instantaneous...
my phone is a month old...
please tell me wat to do..
i tried restoring factory settings and soft reset of the phone... no use....
please help me...

try updating the firmware
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Hi wiise9,
Welcome to the forum!
We can't verify yet if the issue is hardware or software related unless confirmed by Nokia authorized technicians. Just keep monitoring the phone's performance. If the issue happens again, best to try the troubleshooting steps shown at this link first further isolate it: Your Windows Phone 8 doesn't work or respond as expected
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I have a problem with my nokia 5233... a pretty se...

I bought my nokia 5233 sometime in january it worked fine until april or so, it would switch off automatically (this happened rarely though)... at first i disregarded it thinking that i would have pressed the power button by mistake... since two days this phenomenon is happening atleast about 7-8 times, now i have started to become concerned, i wouldn't like to take my phone to the nokia care yet coz here in my country (india) the nokia care guys try to fleece you saying something has gone wrong which is not covered by warranty. would any of you guys help me in diagnosing the problem so that i can fix it myself before i take it to nokia care??? thanks

Then try the sim card. If that doesn't work, backup your phone and try the *#7370# reset. At this stage you have pretty much tried everything you can try yourself. If the problem still persists then you should have it checked out at your local Nokia Care Point.

Nokia 5233 Touch button Problems

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