Nokia 5310 Comes With Music problem

I've had my Nokia 5310 and Comes with Music since December and have yet to figure out how to transfer the music I've gotten from Comes with Music.
I've spent aeons on the phone to Nokia customer services and we have figured out so much as it's not the memory card, the phone, the registration with comes with music, or my computer.
I've managed to go through Windows Media Player and transfer OLD music to my phone which plays as normal. When I transfer a comes with music song, it says there is an error. Then I check my phone and the song is on there... But when I press it to play it says, "recieving activation key" and "subscribe to packet data first". I took a stab at what this means and got personal configuration settings for MMS and Sych and Streaming but they dont seem to work, because I still can't send picture messages. Go figure.
Can anyone help? I payed for this and it's not working, no one seems to know whats wrong.
Ana

If you can't sent pictures thru mms, then its not properly configured for your phone. I would advice you to give your provider a call & have the configuration for packet services sent to you, or give you instruction on how to do it with your phone. Ask also what services are being offered to you.
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