Nokia 5310 not supported by Pc Suite

I have a nokia 5310 which came with a pc suite cd.I installed it folling the instructions. However after connecrting my phone via usb cable, and tried to transfer music the interface said it does not support my phonse model.I tried all the updates and none worked.I am able to sync with media player and drop and drag.

I had the exact same problem, with an unlocked 5310 music xpress. I downloaded and reloaded the latest version of PC Suite multiple times on different computers. I gave up for a couple of months then decided to search the net for any help.
This simple fix is what actually worked for me.
1. Turn off phone and remove sim card and memory card
2. Restart phone without sim card or memory card loaded.
3. connect to pc suite and see if it recognises phone and it works propperly.
4. Disconnect phone and reinstall sim card and memory card.
5. Reconnect to Pc Suite and it should work fine now.
It worked for me, hope it helps you.

Similar Messages

E71 is not supported by PC Suite????

Hello,
I am realy frustrated. Bought the E71 in Shanghai yesterday. Today I tried like 6 hours to get the PC Suit connected to be able to sync my calender. What happend so far:
- up until now I had a N81 8GB. Worked very well no problems at all (Bought it back in Germany)
- Bought the E 71 and connected it to my Laptop (Windows 2000 SP4) PC Suit version 6.86.9.3 via USB
- connection worked well I was asked to reinstall SMS Sync or something which I did.
- File transfer, Text messages etc etc everything works
- then is tried sync and got the message "Connected phone is not supported by PC Suite"
- then I tried the same on my desktop. (XP lasted PC Suite version)....same result
- started searching the net to get some suggestions, I bought a Bluetooth device, tried to connect.... same result
everything work but if I try to sync I get the message "connected phone ......."
- used software updater, but get the message everything is up to date
- took out the memory card, ...same result
- try again with the N81 everything works
- deinstall PC Suite, reinstall same result
- reboot, disconnect, reconnect, usb, bluetooth result is always the same
syncing doesnt work
anyone have an idea? I just wanna through that thing against the wall
Message Edited by ifrin on 15-Mar-2009 11:59 AM

It think it is a few years since there was a PC Suite version that worked with Windows 2000.
And as the versions of PC Suite that are old enough to work on Windows 2000 were done before the E71 was made, the old PC Suite versions will not recognize the E71.
Microsoft also stopped support Windows 2000 and releasing fixes (including security fixes) some time ago, so it might be safer to migrate away from Windows 2000 (at least if you're PC's are connecting to the Internet).
The latest PC Suite version you can always find on http://www.nokia.com/pcsuite

5310 Xpress Music Not Supported by PC Suite 6.86??...

Phone: Unlocked 5310 Xpress Music Phone
O.S.: Windows XP Media Center 2005 w/SP2
PC Suite Version: 6.86
Connectivity: USB Cable
Problem:
Installed PC Suite software, cable drivers, connectivity established to phone. PC Suite however, though it confirms USB connection to phone, and identifies phone in graphic on the dashboard, shows phone "grayed out" on properties page. When attempting to synchronize using PC Suite to enter a contact, am told "phone not supported -- install correct version of PC Suite".
Have placed 8 calls to Nokia Support to address issue.
- At first was told PC Suite does not run on XP Media Center. Told them XP Media Center is built on XP Pro platform -- no basic difference there.
- Went to a different system running XP Home Edition and installed PC Suite and had exact same issues occur.
- Nokia said must be firewall/security program conflicts -- that their developers can't create a software package compatible with all security software structures. Told them was running Trend Micro...a widely used security program. Was sure their developers would have at least accommodated for the most common security engines customers use to protect their systems so Nokia could avoid numerous troubleshooting calls about this kind of problem. I'm not running some off-brand, 3rd party, unknown security application.
- Nokia then said to turn off all firewall and security protections during a clean PC Suite install. Did that...same situation.
- Nokia said find 3rd party software to accomplish what PC Suite does but they can't provide guidance on what to use. Said look into forum. No answers there.
- After further installation and sync attempts, Nokia said I must have a faulty phone. Returned it.
- Just received new 5310 and am having exact same issues.
I just want to be able to enter my contacts into my phone's memory via my computer so I don't have to manually enter all of them by hunting and pecking using ABC...GHI, etc. for every entry. I purchased a phone primarily to utilize the progressive technology available for this purpose, yet still find that, after paying for those features, I'm faced with having to use the same archaic method I had to use with my old phone when entering my contacts.
Any guidance out there? Or any suggestions on 3rd party software that will do this that would work with my computer system and 5310 phone? I still have time to return this phone to find something else that truly offers progress in this area. Thanks for any help you can give!

I appreciate you taking the time to point me in this direction. I did go to the page you directed me to to download v-7.0.7.0. I know everything was done correctly because I'm connecting and all aspects of my device manager confirms it.
Unfortunately I'm still hitting the same roadblock at synchronization. I contacted Nokia again and was told that in some instances, sometimes registry files in Windows Media Center may conflict with PC Suite -- I seem to be one of the lucky ones who is affected by this.
I've been instructed by Nokia to once again "borrow" access to a different computer running either XP Home Basic or XP Pro...or Vista to attempt to synchronize there. The problem, they tell me, is that I am unable to select the "Reinstall...SMS/MMS" option in the "Help" menu bar of the PC Suite dashboard (it's grayed out).
They're only other suggestion is that I consider downgrading my own operating system to the Home Edition or upgrade it to Vista (along with upgrading all kinds of software/hardware, etc.).
#1 I have no intention of downgrading anything, and
#2 I have no intention of upgrading to Vista -- too many associates have opted to try to downgrade their Vista systems because of problems they've encountered with the OS.
And with my luck even if I spent the money and ruined my system to do it, there is no guarantee it would work even then -- all for features on a phone I thought I had already paid good money for for the right to utilize.
So...I will once again be borrowing someone else's system to test the synchronization effort to see if it really has anything to do with Media Center OS registry conflicts...or not.
Seems to me this should be a pretty basic technology -- I know it's been around for awhile now, yet I would have problems with it.
Anyway...I do thank you deeply for taking time to try to help me get through this frustration. It's nice to know there are kind folks out there!

X7-00: Not supported by PC Suite??

Dear Nokia team, I am very happy with my new X7, BUT... I tried now for three days to get it working with PC Suite. But I had no luck: older versions say that X7 is connected in a "wrong usb mode" and only the camery is recognized, latest version tells me "Your device is not supported"
So please do not force me to use ovi suite.... it is crowded and it gives me not a clean & fast acces and overview on contacts, syncing,... Worse: OVI suite is not allowed to be used in my company, PC Suite is allowed. So what can i do??
Please do not abandone PC Suite!
regards,
RC

Hey Randolph,
I'm afraid PC Suite is no longer in development and therefore incompatible with the X7. I guess you could request the administrator to make OVI suite available.
Whizzkid

Nokia 6165i not supported by iSync

I'm disappointed that my new Nokia 6165i is not supported by iSync (according to both the Apple and Nokia websites). Is anyone aware of any third-party software that will allow me to sync my Address Book with this phone? How can I lobby Apple to include this phone among the supported devices in the next version of iSync?

Did you check for iSync compatibility before choosing to purchase this phone? Could've saved yourself the disappointment...
PhoneDirector may work with your phone according to the footnote on the bottom of this page:
http://www.macmedia.sk/pd.htm
...although thats a general phone management application, it won't enable iSync support.

Nokia 6500s not supported by isync.

I have paired on my phone (Nokia 6500s) my computer but when I try to pair on the computer I get message "This device is not supported by isync". Is there any way around this??

Is there any way around this??
Yes. You just need to install an *iSync Plugin* for your phone to add iSync support for it.
Google for "nokia 6500s isync plugin" and take your pick from a variety of options.

Nokia 5310 not starting up properly

Hey everyone,
I thought my phone had run out of battery, so connected to charger and tried to turn on. Did turn on, but just showed white screen with 'NOKIA'. This screen then disappears after about 6 seconds and goes blank. This happens every time i try to turn it on, sometimes nothing at all happens (no white screen).
I've tried taking the battery out for 10 mins, starting the phone with no memory card or sim card and the 3 key start up. Nothing works. =[
Any ideas as to what i could do?
Please help!

hi every one even i got the same problem
i Did turn on, but just showed white screen with 'NOKIA'. This screen then disappears after about 6 seconds and goes blank. This happens every time i try to turn it on,
so i downloaded the nokia software updater after instaling the software u will going through 3-4 steps then the software will start searching the device,,,
then u connect the phone switch the power button on
the system will try to search the new device!!! there u can c that
(nokia flashing the device)
soon after 5min (keep holding the power button for 30seconds then it will start the phone ....try this for 2-3 time, even i dint get it for the first time...
a simple advice to u is dont use (thems or any software in ur nokia 5310 cell)

My Nokia 6681 is not supporting for PC Suite SMS/M...

How can I access my "Nokia 6681" PC Suite support for SMS / MMS. Totally dissapoint in this regards. Please help. Raaj. Bangalore.

After researching this phone on the website, discussions with customer service, a call to the flagship store, and even trying a bootleg (LG) micro cable with no success, I relented and went to the flagship store in NYC to purchase the $30.00 CA-101. Fortunately the sales assoc. attempted to connect a cable to my phone to confirm that it would work. It did not. Ironically, the results were similar to the results I got with the LG cable, it would charge but it wouldn't communicate.
Fit to be tied, I called the Nokia support line from the store. After at least 30 minutes I was told that the PC Suite version available on the Nokia website is not compatible with the 1606 and that a version that is compatible is forthcoming but they don't yet have a release date.
I'm still in shock in that page 18 of the user guide that (a) comes with the phone and (b) is also on the Nokia website, specifically says that "You can transfer data between your device and a compatible PC by using a CA-101 USB data cable."
It couldn't be any clearer.
How does Nokia reconcile sending the phone to market if one of the "Main features" isn't available?

Nokia 7230 Not Recognised By PC Suite Neither Ovi ...

Plz Help Me Out Anyone. From 2-3 Days PC Suite, Ovi Suite & Nokia Software Updater Are Not Able To Recognise My Mobile My Nokia 7230 Was Able To Be Detected By These Previously. But Donno Wat has Happened. Now It's Not Detecting. But Still My Computer Shows Nokia Device As A Portable Medi Player. Plz Help Me Out.
Windows: Windows 7 Ultimate
Service Pack: No Service Pack
PC Suite Ver.: 7.1
Connection Method: Through Cable.

hi pdogger
With reference to uninstalling PC Suite 6.83 rel_14.1 it removes core application, but cable driver portion remains.
You may need to get Windows Installer Cleanup Utility "msicuu2.exe" from Microsoft.com and run this. You need to select "Nokia Connectivity Cable Driver" and "PC Connectivity Solutions" programs. After running this utility they should now uninstall.
Reboot your PC.
This should now enable a clean install of PC Suite.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia is not supporting PRO_CMD_SEND_USSD

Hi ,
I am trying to send ussd string through STK.
I am able to send it through sony ericssion handset but not able to send Nokia handset.
Guys do you know that nokia supports PRO_CMD_SEND_USSD command or not?

Dear vikascyadav,
You can check it from Terminal Profile (CLA=0xA0, INS=0x10) that every Phase 2+ ME sends to the card. Proactive command bits are in 3-4 bytes of Terminal Profile. I remember Nokia 3310 has troubles with USSD.
Regards

Nokia smartphones not supported by IT Dept

Hi Folks,
My IT Dept will not enable active sync on an exchange account for a Nokia phone. They only support Blackberries, Windows Mobile and iPhones. Is there some way (or App) to get around that?
I heard there are apps that you can run on your PC that runs Outlook and then use that to receive email notifications on your phone.
Anyone know of such an app?
Thanks
Mayank

m_ajmera wrote:
I am sorry, I forgot to mention that I had the 5800 Express Music. I've already tried MfE and it won't work unless my IT dept enables something on my account on the server side. And they won't do that for Nokia phones.
I have the same problem with my work.
They insist I get a work Blackberry before they will enable my email account to accept MfE connections, even tho I can use my phone to access my emails via the company website
I'm probably going to have to get the BB and throw it in a draw somewhere, tho TBH using PCSuite aver a bluetooth dongle from my work desktop is working fine with syncing contacts and callender
But yeah no way around unless your IT people enable the account,

ARABIC language not supported by PC suite

Since I've updated my PC suite to 7.1.18.0 and it doesnt support the arabic language anymore ..arabic letters appear as dashes..
WHAT SHOULD I DOOOOOOOOOOO???????
IF u had any solution, plz help!!
REMARK:
VISTA is the OS
Nokia 6500s is the model

I supose you installed an arabic version of v.7.1.18.0.
Try to reinstall it.
N95 & N96 User

Nokia 5230 not recognized by Ovi Suite

Hello, Ovi Suite no longer recognizes my Nokia 5230 since I switched to version 3.0.0.284.
Windows Vista and Nokia PC Suite recognizes it.
I uninstalled and reinstalled Ovi suite but to no avail.
Thank you for your help.

Thank you for your feedback.
Could you please provide us the log files?
1. Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
You can send these log files, system information details to [email protected] mailbox

Nokia 3720c Not support arabic language ! .. even ...

Hi all,
I bougt new Nokia 3720c
than i try to change the language and writing language but i dont found the arabic language in the list ..!!
than i update the firmware to the last ver.
on date 27-9-2010 than i thnk tha arabic labguage was installed in the last update ,
but still my phone no have have arabic support !
anyone have any idea to fix this issue ,
thanks all

Sound like you didn't buy the Arabic version of that model.
If you want the language added to it then you'll need to visit a Nokia care point. They may be able to help you.
http://europe.nokia.com/support/repair-and-recycle/repair/care-points

Nokia XpressMusic not supported Internet Call, but...

Hi All;
I have a Nokia mobile XpressMusic that has SIP in its admin settings but does not have Internet Call (the dialer), so what is needed to get it?
Any advise?
Regards
Bilal

Ok I found it: http://konyfero.com/archivo/tag/isync/
- create a PhonePlugins folder in the Library
- put the plug-in inside
- restart
--> iSync now recognize the Nokia 3110c, it worked fined for me (279 entries, in French and in Chinese)

Nokia 5310 not supported by Pc Suite

Similar Messages

Maybe you are looking for