Nokia 5310...Nothing works basically

I had received a Nokia 5310 about 2 weeks ago, and I'm noticing a plethora of problems that are making it hard to enjoy this phone.
I have tried contacting T-Mobile, and they actually told me to go to Nokia for help... So I'm being led in circles.
My 5310 cannot connect to anything. While I get a decent signal, it will not connect to any instant messenger service first off.
Secondly, it will not let me read any email when I connect to the email applications. I've tried AOL, Yahoo, and Gmail, and none of the three work at all.
I have tried resetting to factory settings, and it does nothing basically.
I have also been having problems with mms messages. I apparently received one, and now every time my phone tries to receive the message, it goes white, and shuts off. I was able to find a dead spot and wait for the sent message to fail and delete it, but that's just a big annoyance, and I've had to tell everyone to stop sending me anything but small sms messages.
Anyone else have these problems? I'm at a loss and my box was destroyed so returning it is out of the question.

Hey! I was having the same problem with mms messaging, but my phone only stayed-on if it was on a call.
Ex: I was getting an email [mms] message, but instead of receiving the message my phone would turn white and die. (Like yours did.)
So, I called my cell phone with a regular land-line phone which made the phone stay "alive" until the email was received [actually, until I got the "failed" message".] I think maybe the email was too much for the memory on my phone? I'm not sure.
But anyway, If you go onto www.mytmobile.com you can change the settings of your phone to not receive emails.
It's under "COMMUNICATION TOOLS" under "EMAIL" Then set-up your "EMAIL FILTERS" to "DO NOT RECIEVE EMAILS TO PHONE"
Sometimes when you sign-in to Tmobile it will have a grey box on the right-hand side that says "RESOURCES". You can find a "CHANGE EMAIL FILTERS" link there, too.
Good luck!

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