Nokia 5800 ans Nokia Music Problems

Hi, i recently got the nokia 5800 but the thing is it doesnt work with Nokia Music. I had trouble the first time so i jus unplugged it then put it back in then i coudl see it on the nokia music to drag songs into but now the program doesnt see it. I have it in PC Suite mode, the computer see's it, Ovi suite see's it, Noke pc suite see's it but nokia music just doesn't, What is going on here? Thanks

@emmrecs - transferring files could be almost twice as fast in mass storage when compared to pc suite mode. Also mass storage can work on any computer, macs for example.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Similar Messages

  • Nokia 5800 [ Screen and phone problems]

    I got a problem with my nokia 5800 screen,
    sometimes when my brightness is bellow 80% 2-3 flikering lines apear wherever i am ( home screen, watching a video, browser,call someone etc.)
    when brightness is at 80%  its normal always( maybe of the high brightness i may not see the lines)
    however this is annoying and i want to know if i can do anything about it !
    on top of that my phones shuts down suddenly on its own  randomly!
    the phone is functioning well running app without any problem and watching videos !
    skype

     The 5800 is getting on in years now so it's definitely a hardware issue your facing. Your best bet is to visit a Nokia Care Point and see if it's worth the cost of repair otherwise you'd be better off getting a new phone.
    Ray. 

  • Nokia 5800 Low GPRS connection Problem In canada /...

    Hi ,
    i bought a Nokia 5800 phone , from Middle East , but they come from europe in general
    I live in Canada thought and my Connection to FIDO GPRS is veryyy Loww take a minute to log on evry page .....a friend told me that the problem is because you bought it from outside Canada leaded to make it low cause the Hz   that the phone is exepting isnt the same as the Hz of Canadians operators .......so my question is : dos anyone know what shold i change/update? to make my conectivity compatible with the canadian/american connectivity??
    Thanks a lot for anyone
    P.S: Connection to Wifi is PERFECT! cause its international...if you guys understand

    In fact.. a no. of users have this issue..
    /t5/Connectivity/5800-memory-full-in-PC-Suite-mode/m-p/743651/highlight/true#M32680

  • Nokia 5800 freezes, needs restart - problem starte...

    Hi there,
    I think I have a fairly unique problem, but I hope someone here can help me.
    I have a Nokia 5800 which is fantastic, apart from the very annoying problem that the phone will freeze and ultimately crash about 50% of the time when I flick the key lock after it has spent a bit of time on, but not being used (in stand by). I will press a button (e.g. to bring up the dialler, or even just the menu screen) and the phone will obviously register the command (tactile response, and button will highlight), but not respond. If I leave it, it *might* eventually load, but any further inputs are met with the same overly sluggish response. It basically becomes unusable, and I have to switch it on and off again. If I have tried to press too much, ultimately even the on/off button won't respond, so I have to remove the battery. Once the phone is started up again, it's fine - until the same thing happens again about an hour later. As I'm sure you can understand, this makes the phone totally unreliable, and therefore not much good at its core function of being a phone!
    This started happening the evening after my number was ported from O2 to Orange. I thought it was the phone itself, so I put the factory settings back on, then updated the firmware, and still I suffered the same problem. I took the handset back to the shop I bought it from, and got it exchanged for a brand spanking new handset today. I got it home and....same problem. V20 firmware was pre-installed on the new handset.
    I am now thinking that this problem could be related to the number port - the week and a half before I did this, I had no problems with the phone whatsoever. I just wondered if anyone had any further insight on this, and if it's even possible for a number port to stop a handset working correctly?? Any suggestions or ideas are extremely welcome, this is driving me mad!
    Many thanks.

    Hmm. From what you've described, it doesn't seem to be related to the number port/SIM card.
    If you press and hold the middle button (menu key), what applications do you see running?
    The symptoms you described is quite new to me and I haven't had that happen on my 5800.
    My next thought would be something new that's been installed. On both the original and replaced phone, were there applications, video files, or something that you installed after you got the phone? Include applications from either from Download! or external sites. 
    Does your phone come with pre-installed software from your network, i.e. a network variant?There are variants in the phone software customised to the network's specifications. In general, I find that a lot of major complaints about software issues tend to come from phones which have been customised by networks.
    Unless someone else can come up with an idea, you could try the steps below (some of which you tried already, but can always try again):
    1. Reboot your phone: Switch the phone off. Take out the battery. Wait a few minutes. Put it back in and switch the phone on.
    2. Restore original phone settings: It will be under phone settings or type *#7780# in your phone's standby mode. No data will be lost, but you will reset all your phone's settings back to the default.
    3. Hard reset: AKA the 3 finger reset. [not applicable for version 11. It's for 20.0.012 and presumably higher], you do a hard reset with the phone off and pressing the following buttons at the same time -- green "call" key, red "end call" key and camera button.
    NOTE: Step 3 will remove all personal content and data added after the original default state. So you might want to do a backup using Nokia PC Suite's Backup application and/or backup to your memory card before you do any of those steps.
    Otherwise, you may want to go back to your dealer (if it's still an option) or take your phone to be assessed at your Nokia Service Centre.
    "Try not. Do or do not, there is no try."
    If you found someone's comments helpful or like what that person has to say, please give some Kudos to the post!

  • Nokia 5800 not receiving texts problem!

    Hi guys Bought the Nokia 5800 about 2 weeks ago and all has been fine with it until recently.....
    Ive done no modifications of upgrades or played about with any of the settings..
    But now for some reason im not receiving text messages when they are sent??
    The only way I can get them is by either sending one, turning my phone off then back on or by going into message settings and selecting view sim messages then the message will pop up....
    But I have to do this everytime which is quite annoying! I can do everything else fine....send messages, ring people receive calls etc.
    Ive rang vodaphone and 5 times they have fobbed me off with different things to try and none have worked....Ive tried the hard reset and still nothing!
    Is anybody else having this problem, or does anyone know a solution to fix it?
    Thanks

    I haved the same problem and I think I solved it, and it works (right now and hopefully also in future).
    I have 5800XM with latest firmware upgrade - V30.0.011
    THIS IS NOT NEEDED BUT USEFULL
    Connect your phone (with phone battery loaded on full) to PC. Make backup of your phone data. Menu START, Nokia, Nokia Ovi, Content Copier   
    If you have V20 or V21... *#0000#  - select this combination as a phone number to check what version do you have. If you have V20 you can update firmware to V21 via NSU (Nokia Software Updater). All international language versions beside English are corrupt (last week I checked, maybe something changed) so better use English version because it's always latest, fresh etc. ALWAYS read what NSU talk to you on the screen.
    If you have already V21, update to V30 you can do only from phone. You must have access to stable WIFI connection (because file to download is something like 5MB size) and phone battery loaded on full. I'm using Polish language so I don't know how it's named in English but... Press middle button twice, go to Preferences, go to Phone and find icon with arrow ("Phone management" or something like that) then phone icon with arrow straight down - this is responsible for firmware update.       
    THIS IS IMPORTANT IF YOU ARE AFTER FIRMWARE UPDATE (OR IF YOU HAVE BASIC FIRMARE VERSION)  AND DON'T GET NEW MESSAGE INDICATION AND/OR NEW SMS SOUND INDICATION
    Press middle button twice, go to Preferences, go to Phone and find icon with arrow - "Phone management" or something like that, then pure phone icon - "Factory settings" or something like that. Some window arrive, click OK. This is not hardcore format, you don't loose anything.
    After this operation you will have "clean screen" like straight from factory, so if you haved before little "tuned" screen and overall phone (added phonebook contacts from SIM card, selected wallpaper, different profile etc.)... you know what to do - tune it again. ;PP 
    I tested it. On different profiles (General, Outside - one hella loud profile on 5800 speakers, better don't use it rooms where silent is needed xD), with upcoming sms when screen was active, with upcoming sms when screen was locked - indication works with the sound!   
    Turning on/off phone registry logging (incoming/outgoing connections, sms etc.) got nothing to do with solving this problem.
    Have hope it helps someone... This is for 5800 but what I see also other Nokia models have the same problem so maybe other users find this post usefull too.
    Greetings from Poland
    Marcin
    NOKIA IN USE: N8

  • Nokia 5800 with terrible slowness problem

    I have a Nokia 5800. The device recently became very slow. The simple act of shutting down and restarting (detection range of a local network) take a period of several minutes long. Middle clicking on the menu appears, takes just a long time. What can I do to fix this.
    It is important to note that the device is installed version 50.0.005

    From what u tell it probably would help formatting it at some point. Note that this will delete everything on the card. Back up first.
    Could you answer some of my above questions?
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  • Unable to connect nokia 5800 to nokia suite

    Hi friends,
    someone please advice me on what to do when my nokia 5800 express music is not getting connected with nokia store ?

    @sureshunni
    Not certain whether you mean Nokia Store application itself not opening or fails to find either WLAN or Network access point. although should by default use whatever is Priority 1 in Internet folder in Settings > Connectivity > Destinations > Internet.
    Happy to have helped forum with a Support Ratio = 42.5

  • Nokia 5800 Cant Sync Music

    All of a sudden i cant connect to Nokia Music using Media Transfer.
    It was working 2 weeks ago but now it wont recognise the phone, i have uninstalled all nokia apps and reset my phone to the way it was when i bought it and still no joy.
    Any ideas?
    Thanks

    I am having exacly the same problem.
    I have reinstalled the connectivity driver, but that didn't help. I reset the computer back to the day before I bought my phone, deleted all Nokia software (from my previous phone) and then reinstalled everything from scratch, but still the software for both Nokia Music and Ovi can not find the phone at all. I can move things from the PC to the phone using 'Mass Storage', but neither 'Media Transfer'nor 'PC Suite' work at all.
    Tech Support Finland tell me they do not support this product in Finland, so despite hours spent emailing them and trying to fix this myself, it looks like the phone will be going back to the store this week.

  • Nokia 5800 Touch Screen unique problem

    Hi
    My 5800 is showing some unique problems these days.
    If i click the telephone key on the touch panel the contact keys gets pressed.
    And this happens acroos all applications.Tried reset, hard, soft everything but not got the solution.
    If anyone has please do share as this is taking on my nerve.

    It's not unique because other people have had the same issue.
    It happened on my device when I took it apart and put back together and tightened the screws too much. It has something to do with the connector connecting the display's touch sensor to the phone electronics.
    Loosening the screws helped.
    (I took it apart to install some non-Nokia covers on it which might not have the exactly same dimensions as the original ones. By the way some non-Nokia covers have a ridiculous design flaw which reflects the light from the LED flash right into the camera module and ruins all photos taken with a flash!)

  • Nokia 5800 expressmusic e mail problem

    Ok - I'm probably not being very clever, but I have recently acquired a N5800 and have all my e mails sent thru to me by Nokia mail.  Problem is I can't reply to them or send out e mails as they all get sent back un-delivered.  Don't know if its related, but I can't open attachments to e mails either.  My e mail address is talktalk.net which is working as normal on my pc.
    Any suggestions please?
    Peter

    When you sign up for Google Labs, a Starred Item folder is created, but hidden. You will first need to log into your Gmail account and unhide the Starred Items folder in the Gmail account settings. After un hiding the Starred Item folder, please use the following steps to allow Nokia Messaging to synchronize with your Gmail account:
    1. Log into https://email.nokia.com
    2. Select Edit Settings next to the email account encountering problems.
    3. Deselect the Starred Item folder.
    4. Click OK.
    If I've helped in any way, a click upon the white star at bottom right of screen would always be appreciated.
    However if my answer also solves your problem clickingbelow it will benefit other users!

  • Nokia 5310 Comes With Music problem

    I've had my Nokia 5310 and Comes with Music since December and have yet to figure out how to transfer the music I've gotten from Comes with Music.
    I've spent aeons on the phone to Nokia customer services and we have figured out so much as it's not the memory card, the phone, the registration with comes with music, or my computer.
    I've managed to go through Windows Media Player and transfer OLD music to my phone which plays as normal. When I transfer a comes with music song, it says there is an error. Then I check my phone and the song is on there... But when I press it to play it says, "recieving activation key" and "subscribe to packet data first". I took a stab at what this means and got personal configuration settings for MMS and Sych and Streaming but they dont seem to work, because I still can't send picture messages. Go figure.
    Can anyone help? I payed for this and it's not working, no one seems to know whats wrong.
    Ana

    If you can't sent pictures thru mms, then its not properly configured for your phone. I would advice you to give your provider a call & have the configuration for packet services sent to you, or give you instruction on how to do it with your phone. Ask also what services are being offered to you.
    Knowledge not shared is knowledge wasted!
    If you find it helpfull, it's not hard to click the STAR..

  • Nokia 5800 v11.0.008 problem

    im trying to download the new v40 or v50 but its saying no updates available can some one help me

    Reasons why a phone cannot update:
    1. It is a country variant - country variants often get the updates later, or have updates skipped altogether. A Turkish country variant product code for example, skipped v40 and updated from v31 straight to v50.
    2. It is network branded - phones acquired from network providers or these providers' stores SIM free are branded, and will not get updates until the networks approve and modify the updates to their liking.
    3. Special editions - These special editions are chartered editions and may never get updates unless taken to a Nokia Care center.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • Nokia 5800 volume slider icon problem

    Hello everyone I have just bought this phone a couple of days ago and have noticed that when i use the volume keys anywhere else other than when playing music or video back, the volume indicator is nowhere to be seen, the keys still work its just I cant see the slider go up and down . Ive restored my phone to factory settings, reloaded the firmware and still no luck, I did download 1 or 2 themes for it , could that have an effect , thanx in advance
                                                                                                                Cheers ! 

    Just tried it on my 5800 and you don't see the volume slider in web, opera etc but the volume adjustment is made. You do see the volume slider in the music or video apps though.
    When you use the supplied headphone accessory with the music controls on it and advance the track, you will see a brief scroller on the screen telling you what track you are now listening too. The volume display doesn't come up though.
    It doesn't bother me too much at all as I can hear that the volume has been changed.
    If my post has helped you in anyway, please press the 'kudos' button.
    Thanks

  • Nokia 5800 XM JAR installation problem.

    When I bought my phone came with firmware, 30.0.101 .. Yesterday I upgraded firmware to 31.0.101. Then this problem occurred. When I try to install any JAR file, It goes to about %75 and then says "Unable to install".. Do you know the solution? SIS files has no problem whatsoever.

    Hi plato, You said that you have upgraded from 30.0.101 to 31.0.101
    But you are unable to install the JAR files, I also faced this problem
    what I did is I have reset my handset 5800, then changed the date and time
    it installed successfully, so try this.
    You won't get a second chance to create a first good impression.

  • Nokia 5800 PC suite connection problem

    when i connected my 5800 to my computer with usb..... in pc suite mode
    it shows both memory card and phone memory full... which are not...
    plz help

    In fact.. a no. of users have this issue..
    /t5/Connectivity/5800-memory-full-in-PC-Suite-mode/m-p/743651/highlight/true#M32680

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