Nokia 5800-- cannot see caller id

Hi all, just got a 5800 put in my sim with all my contacts on but it seems whenever i recieve a call only the number of the caller is displayed and not the name? any help would be greatly appreciated, Dave
Solved!
Go to Solution.

Sorry guys to jump in this late into the discussion, but I think this issue is definitely not completely resolved.
I have a 5800 XM (RM-356, software V51.0.006) with 250+ contacts...
This happens daily: I get a call from a number which is definitely in my contacts (phone memory, not SIM) but I still just get the number displayed and not the name of the caller.
Furthermore, if I then take the callers number as reported by my phone (with the '+' for international and all), and update the contact, nothing improves, same thing.
It gets better : my wife has the same number for her cell phone and home phone, with a different area code (smart, eh?). There Nokia definitely confuses the two, only if I erase one of them then I get her name when she is calling, though the numbers are definitely different, e.g.:
+38111XXXXXXX and +38165XXXXXXX (in the example the +381 is Serbia, and 11 and 65 are two different area codes).
This issue is driving me nuts, and not because I can't recognize my wifes number , but because of the OTHER 250+ business contacts that I get calls from daily!
I have tried everything, including doing a "hard reset" of the whole phone... not to mention it took me hours to get everything else but the contact list back to previous settings....
What is wrong here?

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Nokia 5800 - cannot see caller contact name (one m...

This is a repeat of the question asked and seemingly "solved" here:
I'm starting a new topic cause the label for the topic mentioned above says "solved" in nice big green letters so people might miss this issue being raised again.
I have a 5800 XM (RM-356, software V51.0.006) with 250+ contacts...
The problem appears as in the case above, happens daily: I get a call from a number which is definitely in my contacts (phone memory, not SIM) but I still just get the number displayed and not the name of the caller.
Furthermore, if I then take the callers number as reported by my phone (with the '+' for international and all), and update the contact, nothing improves, same thing.
It gets better : my wife has the same number for her cell phone and home phone, with a different area code (smart, eh?). There Nokia definitely confuses the two, only if I erase one of them then I get her name when she is calling, though the numbers are definitely different, e.g.:
+38111XXXXXXX and +38165XXXXXXX (in the example the +381 is Serbia, and 11 and 65 are two different area codes).
This issue is driving me nuts, and not because I can't recognize my wifes number , but because of the OTHER 250+ business contacts that I get calls from daily!
I have tried everything, including doing a "hard reset" of the whole phone... not to mention it took me hours to get everything else but the contact list back to previous settings....
What is wrong here?
There has also been this advice on the Nokia forum :
unfortunately, tried all of it, and nothing worked.
To further complicate the matter, this problem appears only for a fraction of the numbers in my contact lists = some contacts I see names just fine when they call, and some I cannot get to show up no matter what...
Many thanks for all your help!

It is simply multiple entries, as you have no doubt read about, for example if you entered all your wifes numbers just to your wifes name, but as individual details they would work. So say the contact is Wife, select option edit, add detail, then you can have Mobile , home and work numbers all attached to that one contact, and caller id will work, as long as you don't have several of her work colleagues as contacts with the same works number, the failure of caller id is always due to a conflict, as the phone can only identify the number (the incoming info) and if that is attached to more than one person it just gives out the number.
To resolve the problem you need to find and remove the conflicts !
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia X6 - Cannot see contact number in text messa...

Hi all,
When I am sending a text message, I cannot see the contact telephone number in the To: field. Is there a setting somewhere that I have missed ?
In my previous nokia phones, you can always see the contact name and the number you are using.
Thanks.

1 : Assume that you have entered the different nos. (mobile, Landline, etc)for ONE person under a single Phone book entry..
2 : If you have done the above you will get the pop-up box for selecting the phone no.
3 : When you select the no. from the list you know which one was selected (... and it is not a landline no..)
Then why do you need to see the no. in the 'To' field once again ?
And you can first write the Text message and then add receipients in the 'To' field...
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Photos taken from my nokia 5800 cannot be viewed o...

Good day!
I am having some trouble viewing some of my photos taken from my 5800. recently, i took some pictures using my phone and then copied them to my laptop. the troubles began when i cannot acces all the recent photos that i took. when i use microsoft picture viewer and even microsoft paint, the photos cannot be viewed. instead, a message "this file is not supported. can be opened using another program." appears.
i have not encountered such problems before when i had a nokia 6500. could you please help me how to work through this problem as soon as possible?
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What is the file extension of the photos that you have transferred. I haven't faced this issue with my Nokia 5800. Try transferring again coz if it's JPEG then you should be able to view them easily. May be they are corrupted.
Writing is the best way to talk without being interrupted.

5800 Cannot Hear Caller.. Phone to be exchanged ag...

Regular forum memeber may recall that I have an ongoing problem where at random I cannot hear the caller, but they can hear me.
I had a phone call from a young lady at Nokia UK today.
Guess what..I genuinely couldn't hear her.. it just so happened, that her call to me was affected by this problem.
I'm on to my second phone with this issue.
Nokia are now to do a doorstep swap on Monday.
Monday will be my third phone.
If it happens again then I'm at a loss.
I've tried everything I can possibly think of to try and identify why this is happening.
If it happens on the third phone, I think I'll sell it and buy something else.

After lots of workaround, what seems to be working for me so far was to disable call timing. I figured out that this was one of the things (should I say bugs?) I used to switch on after each of many hard resets attempting to fix the problem.
[Settings > Calling > Call > Show call duration > No].
Hope this helps.
(By the way, Nokia guys, I'm still waiting for the version 5 of the firmware for Colombia. Please release it and thanks in advance).
Felipe_V.

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Hi Gurus,
I have created a new call list with some calls and I assign it to an user and I have also activated the call list, but when I enter to the WebClient UI with that user who has a business role which have the option to see the call list, the call list assigned to the user doesn´t appear. Which might be the problem?
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Jesú

Hi,
From the top of my head:
GO to the transaction used by the Call center manager
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Assign it (depends on your scenario, you can assign it directly to the teleagent or to the Telecenter)
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Sometines, you need to be careful that the teleagent belons to the right Telecenter
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D.

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I am using OVI Sync tool, to copy/sync my Phone contacts regularly on Outlook Address book.
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I change mobile number 111 to 000 in phone.
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After sync complete, the Outlook contact should get updated to 000. Which is not happening
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Nokia 5800 Xpress Music caller id

hi
please help when i receive an incoming call my phone does not display any number and name of the caller i dont know what is happening, is there something wrong with my phone???.... thanks!!

Even old cards can get sim updates.
There is no way to do it without contacting orange as it is their problem.
You are free to use whatever sim you want if your phone is unlocked, if locked you can only use orange sims. It shouldn't have the problem if you use a different sim to your own.
Message Edited by psychomania on 11-Jun-2009 04:38 PM

Cannot See Call Details

I had a second line installed for FIOS and it's working fine, including the features like CID, call waiting, voice mail, etc.
However, when I go to the web site to view the call logs I get a message "No 'All' details are available for xxx-xxx-xxxx.' This happens regardless if I choose 'all' or 'incoming' or anything else.
Can someone help?
It used to work when the second line was installed, but for the past few weeks it is empty.
Many thanks!
Best regards,
Bill

a0128958 wrote:
I had a second line installed for FIOS and it's working fine, including the features like CID, call waiting, voice mail, etc.
However, when I go to the web site to view the call logs I get a message "No 'All' details are available for xxx-xxx-xxxx.' This happens regardless if I choose 'all' or 'incoming' or anything else ...
I also have two FiOS Digital Voice lines and have the same results when looking at phone details. If you search these boards you will find that I posted about this anomaly earlier. I suspect that this issue will not be resolved and that you will only be able to view details on the main FiOS DV number.

Nokia 5800: cannot open messages, error when start...

In the last day, I've had an issue with my 5800 whereby when a new text message arrives, I am not able to open it fully. It seems stuck in the inbox. This has happened about 3 times.
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I went to the application manager, but there was nothing in there.
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If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia 5800 Xpress Call Waiting notification

Hello all
I have problem with my nokia 5800 xpress.
the problem about call wating.
when i call someone he call to another we usually see in all other models a notification "call waiting" to be know the person we are calling to is busy talking with another
nokia 5800 xpressmusic doesnt show this notification "call waiting"
this problem causes many problem for me.
that i think that the person that i callig dont want to answer me
but the truth he is talking to some one in his phone.
i have my nokia 5800 since firmware v50.x i think that nokia will solve this problem in the next firmware but didn't solved in v 51.x and waiting for new firmware and now updating my phone to the last firmware but not solved too.
pls any one have a solution reply me.
sorry for my english not good
i hope to understand me.
thanx alot

furthermore if the reciever doesn't want to recieve ur call, he may let ur call ring through and through, in which case u'll hear ringing and at the end u'l hear a voice sayin tht the person isn't pickin up ur fone plz try later.. OR there he may reject ur call, in that case u'l 1 or 2 rings and then a voice tellin the prsn u r tryin to reach is busy, etc..
Of course these vary accordin to network..
Well in any case it's a network issue not a handset issue..
Check with ur network.
What say farby?
Regards,
Dr. Shoubhik

Call waiting notifications on Nokia 5800!!!!

I have a small problem.
When I call somebody from my nokia 5800 and that person is talking to smb., so my call is on waiting, i don't hear anything and i don't even see it on my screen. So i don't know if that person is not answering or is on a call.
The same happens when samb calls me and i'm on a call. I receive on the screen a waiting call, but only if i look at it. I don't hear no beeps or any sound that could announce me that i am receiving a call while i'm in a disscusion.
The call waiting option is activated.
How do I solve the problem with the sound notification?
Please help!

call waiting notification depend on the network
for example when i use one network SIM card call waiting notification appear
when i use another network SIM card call waiting notification dont appear

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Getting my first call during active turn-by-turn navigation, I wondered about this strange behaviour too. As it is I dont see any green phone icon on the navigation screen. With the terminal placed in the included windscreen fixture, it is hardly traffic safe to have to press many buttons to get the handsfree activated! Nokia could consider another option on the main screen when a call is waiting to be accepted, for going directly to speakerphone-mode, or at least a configurable option within the maps application. As of now it jumps back to the maps app, which induces the added (two) press of the application switch button. I suppose buying a separate handsfree kit might 'solve' this basic issue, but that should really not be needed out-of-the-box with a dedicated navigation edition. If someone figures a setting that I have overlooked, I would be pleased to get a hint, thx.

Nokia 5800 calling problem

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Unfortunately I have to mention that also my 5800 is having this problem. Furthermore a collegue is experiencing the same.
So, it looks that there is a kind of weakness in the system. I sent the mobile phone back and they returned it just with a "software update". Obviously, after my first phone call, I found again that the speaker volume goes down during the conversation and I cannot hear anything...
Now, since this is the second problem after the break of the vibration, I'm disappointed...

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Hi,
Are you seeing an Invite Window ?
Video Invites are normally top centre of your screen and will appear to "float" over any other app you you using.
Audio Only invites are top and right of the screen.
10:13 PM Monday; February 13, 2012
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Nokia 5800-- cannot see caller id

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