Nokia 5800 earphone issue

hiii i,m using nokia 5800 xpressmusic from a long time
the problem i,m facing is when i connect my earphones to it then it says tv out connected can you please help me out

arshadk786,
May I kindly ask what headphones are you using to connect your 5800 with?
Go to Menu> Settings> Phone> Accessories > Try setting "headphones/headset" as the default. Also try inserting the headphone jack half-way until the phone says headset connected, then insert it fully afterwards.
If that doesn't help, either the headphone socket contains dirt or became faulty.
Good luck

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Nokia 5800 texting issue (o2)

hello ive had my 5800 for about a month now and been very pleased up until now, been using the phone on o2 fine until the other day it stopped sending texts, everytime i go to send a text it goes in the outbox and says 'resend (2mins from time), i checked the message center number all correct, i tried another o2 chip but still no joy, i had credit on there so that wasnt an issue i updated the software on the phone too but still nothing, i rang o2 up and they said its the handset, i hadnt done anything prior to the phone like connect it to pc or anything, just seems strange, i even tried restore factory settings please if someone could help me id appreciate it alot
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have you got this sorted?

Nokia 5800 Screen Issue

My screen suddenly lost all settings for interation with touch - reducing drastically the interactive properties with the phone.
Is there any way to reset screen settings without having access to the screen?
would appreciate kind assistance.

Yes,
Take out the battery, leave the fone for 3 - 5 minutes, slot in back the battery press GREEN button + RED button + CAMERA button simultaneously then while holding these 3 buttons, turn ON the fone ow and hold till u have the "Country Selection" prompted.
Continue seting the fone, please feedback ure result here. TQ
I'm an Xploit - Please feel free to post your issues, feedbacks in this discussion forum and I'll do my level best to help, otherwise my knowledged friends whom are around willing to help you. Thank you !

Nokia 5800 software update (from V31.0.101 to V40....

Does anybody works for Nokia here? I'm still hopeful to get real answers from real Nokia Support employees.
This is my post so far. An I also responded on the I hate my Nokia 5800. But I dont really hate it yet. I jus need the sotware to update.
Hi Nokia!
I purchased your Nokia 5800 Xpress Music mobile phone and I am trying to update the software/driver to improve 1: Touch Screen scrolling, 2: version of OviMaps, 3: Ovi Contacts, 4: SW application, and 5: WLAN performance.
I called technical support for mobile phones, unfortunately it is unavailable according to the recording, i've waited for thinking its a wrong message, but nothing happened the call dropped after the message.
The current software version is V31.0.101 and it does not upgrade. I have tried using my phone options to upgrade/update the software, this did not work, i have tried using the Nokia Software Updater but it can not find the new version of the software, and I have tried searching for the new software version by using my phone code under the battery and still it can not find the new software version.
I need help on resolving this issue.
I hope to hear from you soon.
Have a good one.
Cheers!
03/02/2010
Done all the reset and the reinstallation oof firmware.
NOKIA 5800
Mobile Issues
The phone touch screen is not very responsive.
Limited setting/shortcut you can set on the main screen.
Alarm is inconsistent. Sometimes it’s late.
Clock settings/time zone is not working properly.
The charger port on the phone is a bit loose. Charging gets interrupted even if there is only little movement.
Option is to update NOKIAs 5800 software. Current version is V31.0.101, the latest version is V40.0.005.
Nokia PC Suite / Nokia Software Updater cannot find the update
Tried to use the mobiles code, still cannot find the update
My mate has the same mobile NOKIA 5800 on a Virgin Mobile plan; he was able to update the software. I got images of his phone and my phone with different versions, mine was the old version his got the new 40.0.005 His mate has the same phone as well, which they manage to update the software. He tried helping me update the software, but ended up unable to update the software and got frustrated.
Option is to speak with TeleChoice Barrack Street. After TeleChoice checked the phone why it will not upgrade they suggested having the phone serviced/checked by Nokia Care in Morley.
I let Nokia have a look at the mobile/issue, they told me they will be able to update the software for me, I left my mobile with them, and after 3 business days and the going back and forth to Nokia, and they were unable to update the software. Very sadly, they said it’s being locked by Optus.
I am using 3 as my provider, the mobile I bought it outright from TeleChoice, no plan whatsoever. So I don’t understand why Nokia said it is being locked by Optus.
The option provided for me is to patiently wait for updates, which is available now or to return the product.
Now I am processing a replacement of the device from TeleChoice 10/02/03, hoping to have the issue rectified. They should rectify this, or there will be a violation againts fair trading.
Attachments:
Image029.jpg ‏206 KB

Actually, it has nothing to do with locking to their network. That's a totally different problem altogether that's independent from the branding.
What's happening here is altering the firmware so that it contains Three's logo and links to some of their services in the menu. Plus maybe a few alterations to maintain compatibility with the network, although they should be minor since unbranded phones will work on Three.
The trouble with making these alterations to updated firmware is that it takes time and therefore money to do it, and they get nothing in return. That's why it's such a low priority for network operators to approve updates.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Issues with updating my NOKIA 5800 XM

Hi all,
I don't know, whether this topic has been already covered, but I haven't found anything suitable for me. Here's the problem. I have a NOKIA 5800 XM and I want to update its' firmware to v30.0.011. However the standard procedure to update it using my phone did not succeed - while checking for the new update, an error appears, saying "Connection error" (i am using OMNITEL Lithuania). However, the last time I was updating my Nokia, everything was ok doing it this way. The other point is, I have a MAC, and when i tried to update using Nokia Software update using my friend's PC, i did not succeed - there were errors as well. So, can anyone help me with this?
Thanks in advance

I have a similar problem. My 5800's clock is very slow. It falls behind by maybe up to 3 hours per day. I have to continually correct the time all day. Today I was correcting the time when the phone gave me an error message and I lost all of my videos and photos. Luckily my contacts and messages were not lost. I was hoping a Firmware update would solve the bugs with this very frustrating phone. No luck. I installed the Nokia PC Suite and the Updater doesn't work. I always get an error message and whatever Internet Explorer wants to open fails. I then loaded Nokia Software Updater and continually get a disconnection error message. I've been trying all afternoon. This website is very slow and frustrating as well. After having been a Nokia user for many, many, many years. I can't help but be unbelievably disappointed with my new phone. If anyone can help with the Firmware Update issue. It would be much appreciated. Thanks.

Nokia 5800 XM failed firmware update/GPS issues

Hello.
I'm currently having issues with my Nokia 5800. Firstly whenever attempting to update the firmware through the Nokia Ovi Suite, it fails with an "Error in the software update package configuration" error. I've read around on the forums, and I've noticed that other people have had a similar problem, but no real answer was given other than "I solved it, but I won't bother telling you how". There must be other ways to update the Nokia firmware than just relying on the Ovi Suite.
Also my GPS on the phone never manages to get a signal, no matter how much in the open I am. I'm assuming that this is probably due to the fact that I haven't updated the firmware, but if anyone else has any ideas why this is happening feel free to let me know!
Cheers

Hi, I was having the same problem but I found that if you use the Nokia Software Updater rather than the Ovi Suite it installs fine!
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Nokia 5800 and AVRCP issues.

Hi ,
First of all I just regret having 5800 in the first place, I really pity nokia , they have lost all the respect I ever had for them.
Starting with the problem I bought a Jabra BT3030 few days back to use it along with my nokia 5800, Nokia 5800 does support AVRCP profile ( atleast they have mentioned it on their website http://www.nokia.co.in/find-products/products/nokia-5800-xpressmusic/specifications ) , 5800 ( Rev : 20.0.012 ) just fails to understand the remote play / pause / forward and backward tracks commands. Which I found to be working perfectly with Nokia E51/E71 and to my horror even the old N73 connects seamlessly.
I have tried with two of 5800 handsets ( even both having the same colour :-) ) and no wonder they had the same problem , I am not sure of the firmware revision of the other handset , but it wont be greater than 20.0.012 for sure.
I had mailed this to nokia support regarding the problem and following was their reply;
"This e-mail is with regard to functionality of headset Nokia 5800. We regret the inconvenience caused. We would like to inform you that Nokia does not recommend the usage of non Nokia enhancement with Nokia product as it might hamper the optimal performance of the phone."
What a pity I must say, the people replying dont even understand the meaning of bluetooth standard's which have been written for AVRCP.
Please advice if anyone elseis also facing the same problem and how should I tackle this.
Thanks and regards,
Mahendra

Hi,
The intention of these boards are for individual users such as yourself to share their opinions and assist each other. These forums are mainly for user-to-user support.
The moderators are only here to moderate and we will not be able to provide any assistance.
You can read about our policies and the way Nokia follows this forum in an older post entitled "Is Nokia Listening" from the link below:
http://discussions.europe.nokia.com/discussions/board/message?board.id=news&thread.id=784
However, if you would like to hear from Nokia, you can use the "Contact Us" link at the top of the page and then, select your country in the section "Call or Email Nokia Care".
Regards,
Concordia
Message Edited by concordia on 14-May-2009 02:51 PM
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You may want to have a look at the guidelines!

Nokia 5800 XpressMusic device software update issu...

Hi all,
I can't update my phone's device software whatever via cell phone or Nokia Software Updater application. My phone's software version is 31.2.101 and the latest software release for Nokia 5800 Xpress Music is 50.0.005. Every time I will get "No update available".
Also, anyway can install language pack? I am looking for the chinese language pack for this phone. Many thanks!

Try the search tool
/t5/Pool-of-Knowledge/All-you-need-to-know-about-Operator-Variant-software-Branded/m-p/497033
It will arrive eventually, good luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia 5800 - FM Radio Issue

Hi
Couple of months back I upgrade my Nokia 5800 to V40. After that, i have started having peculiar problem with the FM Radio. Radio plays fine...but when I keep switching the different saved stations, at one point it just HANGS. No keys on my phone / hands free work and the only option left for me would be remove the battery and reboot the phone.
Appreciate if somebody can let me know what could be causing this problem.
Regards
Vijay

I found a funny solition for this. But ıt is working. Thisis the things what i did:
Restart my 5800.
Open bluetooth.
Connect to the Nokia suit.
After that open my radio on 5800.
Setup the frequency to the radio which ı know have RDS. POWER FM 102.95
and it worked.
My radio still runing with RDS and no problem with phone.
I know it is not best way but now we just have this. Also this mean this radio problem is software based and i think nokia has the solution but waiting. For what???
! photos from working RDS Radio And freezed Radio.
Attachments:
5800 Radio with RDS by bfirat.JPG ‏2327 KB
5800 Radio with RDS.JPG ‏2623 KB

Nokia 5800. Headphone problems with Radio (1 earph...

Hi, I have a trouble with radio.
MP3: works both earphones, Radio: left - works OK, right - very quietly.
Can you help me?

This isn't the solution but such an issue reported earlier...
/t5/Nseries-and-S60-Smartphones/Nokia-5800-Radio-Problem/m-p/627245/highlight/true#M193050

Nokia 5800 Social Network and Internet/Email conce...

Having owned the Nokia 5800 XpressMusic for a couple of months or so, I must say that I really like the phone and it has great functionality.
My main concerns/issues however are outlined below:
1. Facebook for Nokia app is slow, does not show all of the functions that m.facebook.com shows and isn't a homescreen widget (e.g. push notifications)
2. Communities app is even slower and again does not have the functionality of m.facebook.com and doesn't show notifications at all!
3. The Nokia Messaging app insists on connecting to 3G all the time, rather than a wifi connection when available. I've also experienced intermittent issues when trying to connect (sometimes it stays offline and even selecting 'Go online' doesn't wake the program up).
4. Default web browser keeps crashing and doesn't support larger websites (I experience intermittent crashes as well as memory issues). I do not receive such issues in Opera Mobile. I also dislike the defaulting to full screen mode all the time. If you turn full screen off, as soon as you navigate to a different page it goes back to full screen again, therefore increasing the activity on the phone and it takes longer to load the page before you can scroll or click another link.
I think I've covered all of my main concerns but in essence this device really needs better app support and social networking integration.
I would be grateful if I could be given an update on if/when we can expect to receive such support.
If anyone else agrees, please indicate below along with any additional feature requests relating to this topic.
Thank you for your time in reading this post.

bump
Same issues here, facebook is almost unuably slow (it's quicker to boot up the laptop!)
Messeging will not use wifi and i have a limited data plan so can't use it for attachments.
Web browser randomly exits for no reaseon and the lack of width adjustment is infuriating
Now ovi store's won't let me download!

Nokia 5800 connected to WLAN but can't browse the ...

wassup! peeps.
recently I can't browse the web or use any free messaging apps such as Nimbuzz on my nokia 5800 (fw version 21.0) finland made, but clearly indicates that it's connected to WLAN...the ones I used before (in my home & @ my work).
I noticed it started when I was waiting for a video in youtube to finish buffering, then halfway to it it suddenly went back to my main screen. when i tried again, same thing happens. then i try to log-in to facebook or any website... first it will give the impression that its connecting but then, juz a couple of seconds or less, it willl suddenly revert back to my phone home screen.
this started a couple of weeks back, and now the bluetooth too is f***ed-up!
because my laptop can't see it, while yesterday it can.
it seems that mines the first one with this kind of problem bcoz i can't find any forum discussing this issue.
anyone who can help will be worshiped forever...thanx!
Solved!
Go to Solution.

You could also try to clean privacy data inside the browser, and reset your device by taking out the battery for a couple of min and set it back again.
Last resort: Soft reset it by dialling *#7370# (this will delete contacts, messages and everything else on C, so make a backup using PC suite) and do a format of the memorycard. - Then you start out with a fresh device.

Nokia 5800 Xpress Call Waiting notification

Hello all
I have problem with my nokia 5800 xpress.
the problem about call wating.
when i call someone he call to another we usually see in all other models a notification "call waiting" to be know the person we are calling to is busy talking with another
nokia 5800 xpressmusic doesnt show this notification "call waiting"
this problem causes many problem for me.
that i think that the person that i callig dont want to answer me
but the truth he is talking to some one in his phone.
i have my nokia 5800 since firmware v50.x i think that nokia will solve this problem in the next firmware but didn't solved in v 51.x and waiting for new firmware and now updating my phone to the last firmware but not solved too.
pls any one have a solution reply me.
sorry for my english not good
i hope to understand me.
thanx alot

furthermore if the reciever doesn't want to recieve ur call, he may let ur call ring through and through, in which case u'll hear ringing and at the end u'l hear a voice sayin tht the person isn't pickin up ur fone plz try later.. OR there he may reject ur call, in that case u'l 1 or 2 rings and then a voice tellin the prsn u r tryin to reach is busy, etc..
Of course these vary accordin to network..
Well in any case it's a network issue not a handset issue..
Check with ur network.
What say farby?
Regards,
Dr. Shoubhik

Nokia 5800 earphone issue

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