Nokia 5800 expressmusic e mail problem

Ok - I'm probably not being very clever, but I have recently acquired a N5800 and have all my e mails sent thru to me by Nokia mail. Problem is I can't reply to them or send out e mails as they all get sent back un-delivered. Don't know if its related, but I can't open attachments to e mails either. My e mail address is talktalk.net which is working as normal on my pc.
Any suggestions please?
Peter

When you sign up for Google Labs, a Starred Item folder is created, but hidden. You will first need to log into your Gmail account and unhide the Starred Items folder in the Gmail account settings. After un hiding the Starred Item folder, please use the following steps to allow Nokia Messaging to synchronize with your Gmail account:
1. Log into https://email.nokia.com
2. Select Edit Settings next to the email account encountering problems.
3. Deselect the Starred Item folder.
4. Click OK.
If I've helped in any way, a click upon the white star at bottom right of screen would always be appreciated.
However if my answer also solves your problem clickingbelow it will benefit other users!

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Nokia 5800 Expressmusic - problem

I have recently had my Nokia 5800 replaced by my contract provider, Orange. this slightly newer , or updated version of my original handset had a few differences, which I have managed to overcome. I find, however, that when I have an incoming call from someone on my contacts list, their name does not come up, only their number, and I do not know who is calling me. When I make a call, using my contacts list, I have no problem.
Can anyone help, please?

/t5/Pool-of-Knowledge/Missing-Caller-ID-on-Calls-SMS/td-p/371913
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

Nokia 5800 [ Screen and phone problems]

I got a problem with my nokia 5800 screen,
sometimes when my brightness is bellow 80% 2-3 flikering lines apear wherever i am ( home screen, watching a video, browser,call someone etc.)
when brightness is at 80% its normal always( maybe of the high brightness i may not see the lines)
however this is annoying and i want to know if i can do anything about it !
on top of that my phones shuts down suddenly on its own randomly!
the phone is functioning well running app without any problem and watching videos !
skype

The 5800 is getting on in years now so it's definitely a hardware issue your facing. Your best bet is to visit a Nokia Care Point and see if it's worth the cost of repair otherwise you'd be better off getting a new phone.
Ray.

Nokia 5800 Low GPRS connection Problem In canada /...

Hi ,
i bought a Nokia 5800 phone , from Middle East , but they come from europe in general
I live in Canada thought and my Connection to FIDO GPRS is veryyy Loww take a minute to log on evry page .....a friend told me that the problem is because you bought it from outside Canada leaded to make it low cause the Hz that the phone is exepting isnt the same as the Hz of Canadians operators .......so my question is : dos anyone know what shold i change/update? to make my conectivity compatible with the canadian/american connectivity??
Thanks a lot for anyone
P.S: Connection to Wifi is PERFECT! cause its international...if you guys understand

In fact.. a no. of users have this issue..
/t5/Connectivity/5800-memory-full-in-PC-Suite-mode/m-p/743651/highlight/true#M32680

Nokia 5800 freezes, needs restart - problem starte...

Hi there,
I think I have a fairly unique problem, but I hope someone here can help me.
I have a Nokia 5800 which is fantastic, apart from the very annoying problem that the phone will freeze and ultimately crash about 50% of the time when I flick the key lock after it has spent a bit of time on, but not being used (in stand by). I will press a button (e.g. to bring up the dialler, or even just the menu screen) and the phone will obviously register the command (tactile response, and button will highlight), but not respond. If I leave it, it *might* eventually load, but any further inputs are met with the same overly sluggish response. It basically becomes unusable, and I have to switch it on and off again. If I have tried to press too much, ultimately even the on/off button won't respond, so I have to remove the battery. Once the phone is started up again, it's fine - until the same thing happens again about an hour later. As I'm sure you can understand, this makes the phone totally unreliable, and therefore not much good at its core function of being a phone!
This started happening the evening after my number was ported from O2 to Orange. I thought it was the phone itself, so I put the factory settings back on, then updated the firmware, and still I suffered the same problem. I took the handset back to the shop I bought it from, and got it exchanged for a brand spanking new handset today. I got it home and....same problem. V20 firmware was pre-installed on the new handset.
I am now thinking that this problem could be related to the number port - the week and a half before I did this, I had no problems with the phone whatsoever. I just wondered if anyone had any further insight on this, and if it's even possible for a number port to stop a handset working correctly?? Any suggestions or ideas are extremely welcome, this is driving me mad!
Many thanks.

Hmm. From what you've described, it doesn't seem to be related to the number port/SIM card.
If you press and hold the middle button (menu key), what applications do you see running?
The symptoms you described is quite new to me and I haven't had that happen on my 5800.
My next thought would be something new that's been installed. On both the original and replaced phone, were there applications, video files, or something that you installed after you got the phone? Include applications from either from Download! or external sites.
Does your phone come with pre-installed software from your network, i.e. a network variant?There are variants in the phone software customised to the network's specifications. In general, I find that a lot of major complaints about software issues tend to come from phones which have been customised by networks.
Unless someone else can come up with an idea, you could try the steps below (some of which you tried already, but can always try again):
1. Reboot your phone: Switch the phone off. Take out the battery. Wait a few minutes. Put it back in and switch the phone on.
2. Restore original phone settings: It will be under phone settings or type *#7780# in your phone's standby mode. No data will be lost, but you will reset all your phone's settings back to the default.
3. Hard reset: AKA the 3 finger reset. [not applicable for version 11. It's for 20.0.012 and presumably higher], you do a hard reset with the phone off and pressing the following buttons at the same time -- green "call" key, red "end call" key and camera button.
NOTE: Step 3 will remove all personal content and data added after the original default state. So you might want to do a backup using Nokia PC Suite's Backup application and/or backup to your memory card before you do any of those steps.
Otherwise, you may want to go back to your dealer (if it's still an option) or take your phone to be assessed at your Nokia Service Centre.
"Try not. Do or do not, there is no try."
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Nokia 5800 not receiving texts problem!

Hi guys Bought the Nokia 5800 about 2 weeks ago and all has been fine with it until recently.....
Ive done no modifications of upgrades or played about with any of the settings..
But now for some reason im not receiving text messages when they are sent??
The only way I can get them is by either sending one, turning my phone off then back on or by going into message settings and selecting view sim messages then the message will pop up....
But I have to do this everytime which is quite annoying! I can do everything else fine....send messages, ring people receive calls etc.
Ive rang vodaphone and 5 times they have fobbed me off with different things to try and none have worked....Ive tried the hard reset and still nothing!
Is anybody else having this problem, or does anyone know a solution to fix it?
Thanks

I haved the same problem and I think I solved it, and it works (right now and hopefully also in future).
I have 5800XM with latest firmware upgrade - V30.0.011
THIS IS NOT NEEDED BUT USEFULL
Connect your phone (with phone battery loaded on full) to PC. Make backup of your phone data. Menu START, Nokia, Nokia Ovi, Content Copier
If you have V20 or V21... *#0000# - select this combination as a phone number to check what version do you have. If you have V20 you can update firmware to V21 via NSU (Nokia Software Updater). All international language versions beside English are corrupt (last week I checked, maybe something changed) so better use English version because it's always latest, fresh etc. ALWAYS read what NSU talk to you on the screen.
If you have already V21, update to V30 you can do only from phone. You must have access to stable WIFI connection (because file to download is something like 5MB size) and phone battery loaded on full. I'm using Polish language so I don't know how it's named in English but... Press middle button twice, go to Preferences, go to Phone and find icon with arrow ("Phone management" or something like that) then phone icon with arrow straight down - this is responsible for firmware update.
THIS IS IMPORTANT IF YOU ARE AFTER FIRMWARE UPDATE (OR IF YOU HAVE BASIC FIRMARE VERSION) AND DON'T GET NEW MESSAGE INDICATION AND/OR NEW SMS SOUND INDICATION
Press middle button twice, go to Preferences, go to Phone and find icon with arrow - "Phone management" or something like that, then pure phone icon - "Factory settings" or something like that. Some window arrive, click OK. This is not hardcore format, you don't loose anything.
After this operation you will have "clean screen" like straight from factory, so if you haved before little "tuned" screen and overall phone (added phonebook contacts from SIM card, selected wallpaper, different profile etc.)... you know what to do - tune it again. ;PP
I tested it. On different profiles (General, Outside - one hella loud profile on 5800 speakers, better don't use it rooms where silent is needed xD), with upcoming sms when screen was active, with upcoming sms when screen was locked - indication works with the sound!
Turning on/off phone registry logging (incoming/outgoing connections, sms etc.) got nothing to do with solving this problem.
Have hope it helps someone... This is for 5800 but what I see also other Nokia models have the same problem so maybe other users find this post usefull too.
Greetings from Poland
Marcin
NOKIA IN USE: N8

5800 XpressMusic E-Mail Problem

I used for about 6 days the integrated email client of my new Nokia 5800 XpressMusic but now it doesn't work anymore.
It just stays fol a long time "Connecting to mailbox", and after 2-3 min or something, it says "Operation Time-Out".
I didn't change any of the settings
I can fully access the mailbox from the web browser.
Can you help?
Thanks

hgohel wrote:
Yes, there is another client you can try - the new messaging client from Nokia. I don't know the exact name, but look in the Email forum and you'll find a discussion and links.
It's here: http://email.nokia.com/

Nokia 5800 with terrible slowness problem

I have a Nokia 5800. The device recently became very slow. The simple act of shutting down and restarting (detection range of a local network) take a period of several minutes long. Middle clicking on the menu appears, takes just a long time. What can I do to fix this.
It is important to note that the device is installed version 50.0.005

From what u tell it probably would help formatting it at some point. Note that this will delete everything on the card. Back up first.
Could you answer some of my above questions?
Meanwhile you could clear browser cache. Also an extreme amount of messages could slow down your phone if they're stored on the phonememory.

5800 expressmusic music player problem....plz help...

I have got my nokia 5800 for around 5 months now and everything is working fine till yesterday....whenever I play certain songs on the music player....it jumps back from the list to the menu where you select all songs,artists,albums,etc. etc....I tried deleting those songs but all I get is a general system error....I tried refreshing the music library and that didnt work as well....if I play the songs individually from the file manager it works...then I tried deleting all the songs using the file manager....I refreshed the music library but still all the old songs were there....can anyone please help me solve this? I don't wanna format my card cause I have my garmin gps on it...I guess if I format it ...I would lose the money I paid for it....btw all the other apps still works fine...seems lik nothing is wrong except for the music player...I even tried updating the device which results in no new updates...my current version is V 31.0.101

SORRY...WAT I MEANT WAS:
say if i press >>| then the one highlighted on the display is | WEIRD??
==ISINOTIS==using NOKIA 5700 XpressMusic

Nokia 5800 Touch Screen unique problem

Hi
My 5800 is showing some unique problems these days.
If i click the telephone key on the touch panel the contact keys gets pressed.
And this happens acroos all applications.Tried reset, hard, soft everything but not got the solution.
If anyone has please do share as this is taking on my nerve.

It's not unique because other people have had the same issue.
It happened on my device when I took it apart and put back together and tightened the screws too much. It has something to do with the connector connecting the display's touch sensor to the phone electronics.
Loosening the screws helped.
(I took it apart to install some non-Nokia covers on it which might not have the exactly same dimensions as the original ones. By the way some non-Nokia covers have a ridiculous design flaw which reflects the light from the LED flash right into the camera module and ruins all photos taken with a flash!)

TCP/IP Configuration on Nokia 5800 ExpressMusic

Hi All,
I got some problem accessing WiFi connection. I connect via DHCP server everything great, but when i went back to my office with TCP/IP configuration, i couldn't fine any TCP/IP configuration on my phone. Is there anyway to solve my problem. I really need help on this matter coz i dont have any 3g connection yet to sync my exchange mail efficiently.
Thanks.

Hi!
I think I have the same problem... I can't access WiFi connection in open WLANs, I just can connect to WLAN via DHCP... But this problem appeared after first attempt to connect via DHCP. Before there were no problems to connect to open WLANs... I really don't want hard reset of my phone...
Any suggestions?
Thanks!

Nokia 5800 ExpressMusic

Hi All, I just upgraded the phone software on my 5800, to v11.0.009 (last night actually) and I am shocked to see that where new software doesnt bring any obvious gain, it on the contrary has degraded the functionality. Particularly, when I am typing some text the keys just get stuck or it will get out of the screen , This is so annoying. Does any one know if I can revert back to my previous software version?

Just wait for new update (NOT v20) there is a newer one thats going to be released soon on NSU. Might be worth upgrading to that (but read other users comments when this firmware is launched and then u know if its worth the upgrade).
If you find my post useful then click on
Kudos!Nokia N96 (v20.050 / RM-247)
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Nokia 5800 XM JAR installation problem.

When I bought my phone came with firmware, 30.0.101 .. Yesterday I upgraded firmware to 31.0.101. Then this problem occurred. When I try to install any JAR file, It goes to about %75 and then says "Unable to install".. Do you know the solution? SIS files has no problem whatsoever.

Hi plato, You said that you have upgraded from 30.0.101 to 31.0.101
But you are unable to install the JAR files, I also faced this problem
what I did is I have reset my handset 5800, then changed the date and time
it installed successfully, so try this.
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Nokia 5800 v11.0.008 problem

im trying to download the new v40 or v50 but its saying no updates available can some one help me

Reasons why a phone cannot update:
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2. It is network branded - phones acquired from network providers or these providers' stores SIM free are branded, and will not get updates until the networks approve and modify the updates to their liking.
3. Special editions - These special editions are chartered editions and may never get updates unless taken to a Nokia Care center.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

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Cheers !

Just tried it on my 5800 and you don't see the volume slider in web, opera etc but the volume adjustment is made. You do see the volume slider in the music or video apps though.
When you use the supplied headphone accessory with the music controls on it and advance the track, you will see a brief scroller on the screen telling you what track you are now listening too. The volume display doesn't come up though.
It doesn't bother me too much at all as I can hear that the volume has been changed.
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Nokia 5800 expressmusic e mail problem

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