Nokia 5800 freezes, needs restart - problem starte...

Hi there,
I think I have a fairly unique problem, but I hope someone here can help me.
I have a Nokia 5800 which is fantastic, apart from the very annoying problem that the phone will freeze and ultimately crash about 50% of the time when I flick the key lock after it has spent a bit of time on, but not being used (in stand by). I will press a button (e.g. to bring up the dialler, or even just the menu screen) and the phone will obviously register the command (tactile response, and button will highlight), but not respond. If I leave it, it *might* eventually load, but any further inputs are met with the same overly sluggish response. It basically becomes unusable, and I have to switch it on and off again. If I have tried to press too much, ultimately even the on/off button won't respond, so I have to remove the battery. Once the phone is started up again, it's fine - until the same thing happens again about an hour later. As I'm sure you can understand, this makes the phone totally unreliable, and therefore not much good at its core function of being a phone!
This started happening the evening after my number was ported from O2 to Orange. I thought it was the phone itself, so I put the factory settings back on, then updated the firmware, and still I suffered the same problem. I took the handset back to the shop I bought it from, and got it exchanged for a brand spanking new handset today. I got it home and....same problem. V20 firmware was pre-installed on the new handset.
I am now thinking that this problem could be related to the number port - the week and a half before I did this, I had no problems with the phone whatsoever. I just wondered if anyone had any further insight on this, and if it's even possible for a number port to stop a handset working correctly?? Any suggestions or ideas are extremely welcome, this is driving me mad!
Many thanks.

Hmm. From what you've described, it doesn't seem to be related to the number port/SIM card.
If you press and hold the middle button (menu key), what applications do you see running?
The symptoms you described is quite new to me and I haven't had that happen on my 5800.
My next thought would be something new that's been installed. On both the original and replaced phone, were there applications, video files, or something that you installed after you got the phone? Include applications from either from Download! or external sites.
Does your phone come with pre-installed software from your network, i.e. a network variant?There are variants in the phone software customised to the network's specifications. In general, I find that a lot of major complaints about software issues tend to come from phones which have been customised by networks.
Unless someone else can come up with an idea, you could try the steps below (some of which you tried already, but can always try again):
1. Reboot your phone: Switch the phone off. Take out the battery. Wait a few minutes. Put it back in and switch the phone on.
2. Restore original phone settings: It will be under phone settings or type *#7780# in your phone's standby mode. No data will be lost, but you will reset all your phone's settings back to the default.
3. Hard reset: AKA the 3 finger reset. [not applicable for version 11. It's for 20.0.012 and presumably higher], you do a hard reset with the phone off and pressing the following buttons at the same time -- green "call" key, red "end call" key and camera button.
NOTE: Step 3 will remove all personal content and data added after the original default state. So you might want to do a backup using Nokia PC Suite's Backup application and/or backup to your memory card before you do any of those steps.
Otherwise, you may want to go back to your dealer (if it's still an option) or take your phone to be assessed at your Nokia Service Centre.
"Try not. Do or do not, there is no try."
If you found someone's comments helpful or like what that person has to say, please give some Kudos to the post!

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THIS IS NOT NEEDED BUT USEFULL
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Type: Large, in-place FFTs - stress some RAM Min: 128 Max: 1024 InPlace: Yes Mem: 8 Time: 15
CPU: 2211MHz FSB: 200MHz [201MHz x 11.0 est.]
CPU: 2211MHz FSB: 0MHz [0MHz x 0.0 est.]
2006-10-16 21:23
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When you sign up for Google Labs, a Starred Item folder is created, but hidden. You will first need to log into your Gmail account and unhide the Starred Items folder in the Gmail account settings. After un hiding the Starred Item folder, please use the following steps to allow Nokia Messaging to synchronize with your Gmail account:
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