Nokia 5800, "Has been recalled in UK due to softwa...

I went into an O2 store in the UK, to get a Nokia 5800 and they stated that the phone was not available because it had been recalled, because of software issues. However the phone was still available at Carphone warehouse on O2 network, so I bit the bullet and got one.
Having read a lot of threads I presume it is the 2.0 Firmware update that is the problem. This firmware is not available to me through the updater, and again a presumption is that O2 have taken it off the shelves rather than field all the complaints about the software.
The version 11 has obviously got problems, but the 20 caused greater problems.
NOKIA... we all know that software updates can be problematic, and they do take time to resolve, all we want is information. What is the siuation with firmware 20, why is it not available in the UK (and other countries) ... what is the ETA for a workable upgrade.

moose1036 wrote:
I went into an O2 store in the UK, to get a Nokia 5800 and they stated that the phone was not available because it had been recalled, because of software issues.
Retailers and operators often make 'false' statements about models being recalled - it gives the impression to the customer that the problem lies with the manufacturer when in fact it is usually a simple case of the company concerned not being able to obtain sufficient stocks or making a commercial decision not to stock it at all.
The simple fact is that no mobile phone manufacturer ever recalls phones due to software issues, because the issues are always resolved by fixing the issues in software updates. This kind of product would only need to be recalled if there was a serious hardware issue.

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