Nokia 5800,key pad problem

The key pad is set to lock after 1 min, sometimes it doesn`t . it happened 3 times and only if I restart the phone, it gets to normal. Is my phone defective. Should I return it?

What firmware version is on your 5800? If note the latest, try upgrading to see if it fixes the issue.
If not, then contact a Nokia repair center or the retailer/operator from where you bought it.
For info on updating the firmware, see http://www.nokia.com/softwareupdate

Similar Messages

Nokia 5800 v40 updating problem!

Hello
So, I used NSU to my update my Nokia 5800 device, the code is on the list and both Ovi suite and NSU detect the new firmware, NSU downloads the update, then when it says " installing update" ( 15 minutes left ) it asks me to revome the USB connection, restart my device and connect it again, I did that, didn't work, removed the memory card and did it agian, didnt work. it showed the same message, so I used Ovi Suite, it did just the same thing, I thought my USB port has a problem, so I put the USB cable in another port ( I think that solved the ' conneciton has been lost with your device problem' but not for long, till I ran into another problem, " Iternal module error" I searchded for it, and this is what I found /t5/Software-Updates/quot-Internal-module-error-quot-in-NSU-fix-offered-here/td-p/88351;jsessionid=5... I did what's mentioned there, it said "loadlibrary ("regsvr32 C:\WINNT\system32\msxml4.dll") failed - the specified module couldn't be found , any suggestions? Thanks.

lol, sorry, "replying" for myself here, the code is "regsvr32 C:\WINNT\system32\msxml4.dll" I use windows xp not NT, so I changed it to "regsvr32 C:\WINDOWS\system32\msxml4.dll" which worked for me, now that my USB connection and Iternal Module problems are solved, I will try installing the new update using Ovi suite again, I will let you know what happens, bare with me

Nokia 5800. Headphone problems with Radio (1 earph...

Hi, I have a trouble with radio.
MP3: works both earphones, Radio: left - works OK, right - very quietly.
Can you help me?

This isn't the solution but such an issue reported earlier...
/t5/Nseries-and-S60-Smartphones/Nokia-5800-Radio-Problem/m-p/627245/highlight/true#M193050

Nokia 5800 XM Display Problem

I have Nokia 5800 XM with its version updated to V 21.0.025. I had purchased this phone in Jan 2009 and had no major issues till yesterday.
Today when I unlocked the phone I suddenly saw a scrambled greyish display with flickring lines.
I locked & unlocked the phone again, I got back the normal screen. I repeated locking & unlocking to check whether problem still persist or not, unfortunately the scrambled display showed up every alternate time I locked & unlocked the phone.
I thought, restarting the phone will get rid of this problem, but restart didn't solve the problem.
Then I thought of resetting the phone to its factory setting. I restored the phone to its original settings through *#7370# code but it was a futile effort.
I checked about this issue on the web and found that lot of other people are also facing the same issue.
for instance check the following video link which exactly demonstrates this display problem:
http://www.youtube.com/watch?v=Q9A7yd-2eeA
Now after a lot of reading on the web, I feel the display problem is a hardware issue and will get solved by Nokia Care people only.
I am really disappointed with Nokia for such a poor build quality of this phone.
I trusted Nokia for its superior build quality and durability and opted for this phone but it doesn't lived to its expectations.
Now lets see what happens when I take this phone to Nokia Care...

10-Dec-2008 09:46 PM
friedbrains wrote:
10-Dec-2008 11:26 PM
dan2007h wrote:
hi, i got my 5800 last friday and i think its a brilliant phone, but the screen randomly sometimes changes colour to red, green, blue and sometimes purple. I dont know if its a firmware problem (which i hope it is) or a fault with my phone.
Has anyone else experienced this problem with their 5800??
cheers
try to make a full backup of your phone's data and try to do a full factory reset... it might help, otherwise head to the nearest Nokia Care Point
how do you do a full factory reset??

Nokia 5800 Firmware Update Problem

Hey, My nokia phone has the V50.0.005 Firmware but i read that v52.0.007 is the newest, when i try to update the phone the OVI Suite and the Nokia Update won't find the new one and say that i already have the newst, why is that and how can i solve this problem?
Solved!
Go to Solution.

I can not update my nokia 5800 xm code: 0575581 to the new firmware 52.0.002
Please help me.

Nokia 5800 XM battery problem

hi to all users,
i am using nokia 5800 xm.i have an problem with this model regarding battery.when i connect to charger to mobile it show charging but after some time when i unplug the charger from mobile it will show low battery and after restarting the device it will indicate full battery bars
can any one help me.....

Take back-up of your data.. and Go for Firmware Update / Re-install..If that does not help..do a Soft Reset by dialing *#7370# followed by 12345 (Default code) when prompted. If you have set your own code..use that instead. Be warned that Soft Reset will erase all data from the Phone memory and Restore will be necessary.. You will also have to re-install some of the applications..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Nokia 5800 XM connection problems

Hello. I updated the nokia pc suite today to version 7.1 and it stopped working with my nokia 5800 Xpressmusic. My phone works still as a mass memory and with the other USB modes EXCEPT pc suite, and I would very much like to have that working too.
When I connect it to my pc with the mass-memory mode on, and go to pc suite with my computer, it shows the phone as connected, until I start one of the applications in pc suite (any of them from the main window) it just tells me in the lower right corner that my 5800 is disconnected, and it's gone.
Anyone can help me please?

Make sure you have a look at the Pool of Knowledge article regarding this subject!
Problems with USB connection or PC Suite
Maybe this´ll help you!
Hopefully this´ll solve your problem with PC Suite!
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

Key Pad Problem with my Curve 8520 & the HIGH COST of owning a BB

I used to keenly watch RIM and its progress and how it created a niche for itself and how it started successfully fighting the goliaths who were entering into this niche.
This love culminated in me buying a Curve 8520 through Airtel, my GSM service provider against the wishes of my wife. I paid a huge (per my standards) Rupees (Rs) 12500 for the instrument.
This Monday, while I was responding to a text message I realised that 2 of the keys ( R & H) are not responding. I thought this is a temporary glitch and I switched off and switched on to realise that this has not changed. Added to the problem was that the faulty key is part of the PIN and the device cannot be activated.
I contacted my service provider who quoted Rs 7000 for repairing the key. Since I am maintaining a strict diet and a healthy lifestyle I did not get a cardiac arrest though I could feel a numbness in my head when I heard the estimate.
When I told the person on the other side of the phone that this is unfair...He also agreed and said that many customers have complained about the high cost of ownership and that RIM might reduce their prices in Jan 2012.. But I can't hold on without using the instrument till jan 2012
Now I remember that my car (Ford Fiesta) was also bought during the same month as my BB phone. Let me confess that I have not spend even Rs 3000 on maintaining that car so far despite me driving 80 kilometers 5 days a week..
My Request:
Sorry for the rambling...Coming to my request.
I cannot afford to spend Rs 7000 for a repair and I expect RIM to do this free (why should key pad of a carefully used phone fail in 14 months) or a maximum of Rs 500. While I love the features and by now I am sort of addicted to this pet of mine, I am also practical enough to realise that I should not spend out of my means.....So I will have to switch back to a normal phone....
Is there any other way out ?
Regards
Rajesh
Chennai, India

OK, it may not be a powered USB socket on the PC. You will need to check you have the right driver. One way to check the connection is in the settings in the BB under memory there is a mass storage mode support which needs ot be on and the auto enable mass storage mode when enabled when connected. This will usually allow you to see the BB like a external hard drive or camera in windows explorer when you connect it.
If that fails check in the PC device manager for an appropriate device with a problem - usually has a yellow exclamation mark next to it

Nokia 5800 XM MMC problem

My Nokia 5800 XM was imported from DUBAI to India. IT's been around 6 months and my memory card is getting corrupted every now and then. the Firmware is Up to date done by Nokia care here but they dont have any idea why the music files and images are getting corrupted every now and then even after numerous formats . why does the Nokia have no international warranty and such poor products ?? Can someone help me out.

User suggestions that they can try are replace memory card .
Or Hard reset to factory defaults after formatting memory card .
Anything else would be up to the seller of the goods or Nokia .
You would need to take your complaints up with Nokia .
jje

Nokia 5800 music uploading problem

Hey there, I have had alot of trouble transfering music to my phone. It transfers and plays fine, but when i transfer the songs/albums, most of them aren't what I named them on my pc and a few of my songs get sorted in with random albums
I posted on here a few days back and I was given a solution which worked perfectly (Transfering by inserting the phone memorycard into my pc, and refreshing library when transfer is complete.) the albums were exactly as i named them and so were the songs. Once i tried to upload more, it all went wrong.
Can anyone help me please
Thanks,
Paul

I have the same issue with track playback.
Although I hear the popping only occasionally, it does not matter what format the file is in, it happens from time to time randomly and although disappointing, it does not detract too much from my enjoyment of the music.
A more serious and fatal error that is now occurring is the freezing of playback once a file completes and tries to advance to advance to the next track.
This became a problem only recently as of July 2010. I have owned the phone since October of 2009 and have never had any issues with the handset. And indeed, have recommended and gushed over the features and ease of use of the 5800. It should be noted that the player freezes only when I play “All Songs” either randomly or from a playlist. Or, when playing even by Album or Artist, when I select next track or previous track, the player will freeze and not shut down. I am left to turn the phone off and on again to reset the player.
The phone is fully updated with the latest firmware released to the Americas market. And I use the latest Ovi Suite program for phone management. I have tried the suggested fixes of reset, restore, re-update, and even have reformatted the memory card. All of this, to no avail.
I have noticed that the Americas market is behind an update or two as to firmware and I cannot access the latest and greatest thru any Nokia website. So if I must I can be patient and wait my turn. But, if someone has an actual hard fix for this specific problem, I would be most grateful. Please, no guesses or “it may be” suggestions as I have gone thru them all already.
I know I’m not the only one with this problem as the boards threads are becoming dense enough to knit a sweater.

9105 Key pad problems

I got my peal 9105 a few months ago and chose it mainly because its a BB and the fact that I don't do that much texting.
However I have had so growing problems with it recently.
Some of the keypad buttons seem to be growing in sensitivity, I can press a button once as you would normally and suddenly 2-5 letters can appear on the screen! Does any one else have this problem? It is extremely annoying sometimes, especially when typing on it is already quite slow and is slowed down even more by having to edit what you just typed.
I know this one isn't to do with the hardware but BB predictive typing is much worse than others I've used in the past.
Also, is an os update ever coming to the pearl? Every other BB I've seen has a much newer system.

I have a 9100 and had the same problem. I asked on forums and people said it could be the pad under the keys. People also said to slow the key rate down. I upgraded to OS6 and it removed much of the issue. I do find the true type has degraded since I got the phone. I am tempted to replace the pad but I hope there is another fix.

5800 key lock problem during phone calls - firmwar...

See previous post that is marked as solved, but is not solved in my case.
I am using Mail for Exchange, my company forces the phone to lock after 10 minutes of idle time.
When I get a phonecall when the phone is locked, there is no way that you can have access tto normal phonecall functions as <Mute> and <Speaker> during a phonecall. And you can not unlock without breaking the call..
Yes when you receive a call ther is a green <answer> and a blue <unlock> slider. Howvever when swipng the <unlock> you can only choose between <answer> and <reject> and there is [Option] that gives you access to <answer> or <reject> aswell.
In other words no access to phone functions, No way you can activate the speaker on the phone when you were called while the phone was locked. This is quite useless and in my opinion a design flaw.
NOKIA HELP ---- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----- NOKIA HELP ----
.NOKIA HELP ----

whats stupid that your company has locked the phone in some way?
back up your data and reformatt the phone if you wish this should remove the lock (where ever they got it from we would like to know)
this will take your phone back to out of box condition
try these code below
. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for all operations listed here is 12345
2. *#7370# - Reformat your phone
3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. )
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia 5310 - key lock problem

I really like this phone but the only problem Im having is when Ive locked the keys (Menu + * key) Im sometimes finding it very slow to unlock as the screen seems to freeze. I have to repeatedly press the central menu key hard until the screen sparks back to life, then i can unlock the keypad again. Im sure this cant be right. Anyone else noticed this?
My firmware is 5.82

I am having the same problem. I want to eliminate the my 5310 Nokia from automatically locking the keys every 45 seconds, it really sucks having to press the unlock. I can't find the solution in the owners manual, so I am trying to
find the answer to remove the key lock. I cannot use a phone if all it does is puts on a keylock automatically.
Can you help me if you find the answer to remove the automatic keylock? I want to eliminte this.
Let me know, thanks
Scott

Nokia 5800 XM homescreen problem/questions

Hello everyone,
I have a few problems with my 5800 homescreen:
The homescreen does not rotate when I rotate my phone. First I thought the motion sensor is disabled or even broken but then I noticed that the main menu and other applications rotate correctly. Am I overlooking a setting or is this a bug?
New emails do not show up on the homescreen. I've had an E71 before and new emails would always be displayed on the homescreen.
Contacts bar and shotcut homescreen cannot be displayed at the same time. This is really annoying, because the contacts bar was one of the main reasons I bought this phone - I did not expect that it eliminates all the other homescreen options I was used to from the E71.
Can anybody help me with these issues?
Overall the homescreen does not seem to be very flexible. I've already tried to upgrade my device firmware to see if any of these bugs were resolved, but I am still stuck at v21.
Solved!
Go to Solution.

Wow, all of these problems have been discussed dozens of times. Next time please search before posting, but here are answers.
1: No the homescreen does not rotate. It's not a bug, it's a "feature". Wait for a firmware update and hope that Nokia decides to do it right for a change.
2: No there aren't emails on the home screen. It's not a bug, it's a "feature". Wait for a ... blahblah
3: No, you cannot show the contacts bar and the shortcut bar at the same time. It's not a bug, it's a "feature". You know the drill. Also, no you can't show more than 4 shortcuts or 4 contacts at once.
Yes, the homescreen for the 5800 is only minimally useful. You'll learn to live with it. People are shouting for Nokia to add the widgets homescreen (like in the N97), but who knows if Nokia will see reason. At this point they're trying to keep the N97 boat from sinking at the dock, from the reviews I've read.
Ravi

Nokia 5800 contacts search problem after phone swi...

Recently bought a new 5800. Used Phone Switch to retrieve contacts from older Nokia, seemed to work ok.
The problem is that ALL NEW contacts added to 5800 memory appear BELOW the contacts list (not sorted) AND cannot be found via contact search. This is very annoying. How can this be fixed?
Thanks.

It sometimes does this.
Unlock the phone, go into the messaging and come back out again.
The "new message" notification should stop now.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Nokia 5800,key pad problem

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