Nokia 5800 locked after software update

Hey I was hoping someone would be able to help me. I've got a nokia 5800 express music phone. I updated it but then the phone got locked. It keeps saying code error and the green+red+camera thing isn't working as well... I got the phone from England but now I'm using it in sri lanka...So pls pls help me.....

Take a look here and see if there's anything that can help you (read the pool of knowledge post too) : /t5/Nseries-Devices-and-S60/Nokia-5800-NEVER-HEARD-BEFORE-PROBLEM/td-p/640228

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HT4061 my phone model 4s is locked after software update

my phone is locked after software update

In some cases a reboot by holding both the power and home buttons until the apple logo appears, ignoring the red slider if that appears, has helped. In more difficult cases it has been necessary to restore via the recovery mode per the instructions in http://support.apple.com/kb/HT1808.

Nokia 5800 RM-428 software update

Hello, I have a Nokia 5800 from Rogers with software version 31.2.101. I have heard about the new software 52.0.007 and I was wondering how can i download/upgrade to it. I have used both the Nokia Ovi Suite and the Software Updater but no avail. Both of them read "no update available." Is it because my phone is locked to Rogers and they do not allow the update or is there anyway I can bypass and install the new software. Any help would be appreciated.

I have 51.2.007 installed in my Nokia 5800 (RM-428) Product Code 0561618. NSU v3.0.223 indicates that mine us up to date. Unless they add a featue like cover flow to the media player I don't know what they would be doing in this update. It runs pretty good now. Big improvement over v21 and especially over v40, which resulted in Nokia replacing my handset.
3390 - 6103b - 6133 - 6290 - 6301b - N78-3 - 5610d-2b XpressMusic - 5800d-1b XpressMusic, N900 RX-51, N8-00, C7 Astound, 808 Pureview, Lumia 1020.
Nicer phones and still no one calls me!

Nokia 6650 fold - after software update, MapNav qu...

After the upgrade, "MapNav", a java app very dear to me, had disappeared from the phone. I tried to re-install it, and got the message "Certificate error. contact the application supplier."
Uh? What gives?
Can this be real?
- they uninstalled one of my apps without asking me?
- they make no effort for software upgrades to be compatible with all apps?
- they changed the certificates such that an app can't be installed any more?
- they don't think it would have been appropriate to warn folks that this upgrade is harmful?
Anybody have a fix or at least good explanation?
ghorian

as you have a suffered a failed software update, the only thing you can do is take your phone to your local Nokia Care Centre for them to take a look at.
If you found this or someone's comments helpful or like what that person has to say, please give some Kudos to their post!

Nokia 5800 XpressMusic device software update issu...

Hi all,
I can't update my phone's device software whatever via cell phone or Nokia Software Updater application. My phone's software version is 31.2.101 and the latest software release for Nokia 5800 Xpress Music is 50.0.005. Every time I will get "No update available".
Also, anyway can install language pack? I am looking for the chinese language pack for this phone. Many thanks!

Try the search tool
/t5/Pool-of-Knowledge/All-you-need-to-know-about-Operator-Variant-software-Branded/m-p/497033
It will arrive eventually, good luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia E52 dead after software update using Nokia S...

I bought my Nokia E52 the day before yesterday. It is an early model (arrived at the store i September). But it worked fine, except for the bluetooth connection.
I tried to update the software using Nokia Software Updater via the USB cable. But it lost connection (I didn't touch the cable nor the phone at the time, and the computer was workning fine). After that I tried it again a couple of time, but it lost connection. It seems the USB-micro connecter on the phone is defective.
Finally its seemed to worked, but after a long period of time it lost connection again and this time the phone was dead. The computer couldn't find it when I connected the USB cable and the screen was dead, nothing happend when I push the powerbutton, except it vibrated once as normal after that nothing happend.
The screen was dead, the numberpad was not lighted. I removed the battery and waited a couple of minutes and tried again. Nothing happend. I tried to reset the phone by using buttons '3', '*', 'anwesring-bottun' and powerbutton. Nothing happend.
Obvious the software update were unsuccesful but is my phone beyond repair? Is the warrenty/guarantee still valid?

Your phone will be repaired in a nokia care point. Usually they fix this problem whenever it occurs during a software update. If that key combination didn't help in your case, then it's definitely a point to go to a care point. I think it is covered by warantee but I'd advise you to call the service point just in case to check with them.

Nokia 5800XM issues after software update

Hi recently updated my 5800XM to software version 21.0.025 after getting an error saying 'Phone start up failed. Contact retailer.' Retailer has been useless, just told me to update software, so I did. Since the update, phone works, which is great. But internet no longer works. Or any apps which involve the internet! The app opens.. then connects, as it just starts to load, exits with no explanation. Is this a known bug? Is there a way to resolve it?
Also, screen turns purple and green at random intervals. Any help much appreciated, thanks x

Beck_DK:
we are investigating your report about Mail for Exchange.
pbomta:
Nokia 301 does not support SW updates via Nokia Suite (like all the more recent phones), so that would be the expected result.
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

Nokia 301 dead after software update

I just updated my Nokia 301 from its software version 2.something to the latest (8.03 I believe). After the update process the phone is dead. It won't start up, nothing.
Is there anything I can do?

Beck_DK:
we are investigating your report about Mail for Exchange.
pbomta:
Nokia 301 does not support SW updates via Nokia Suite (like all the more recent phones), so that would be the expected result.
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

Nokia 5800 express music software update

i wanted to check if i can update my program but when i entered the product code this massage apeared:
Sorry, there is no software currently available for that product code via the Nokia Software Update tool.
it means that my phone doesn't exist for nokia?

wareef86 wrote:
This problem has got me and can be solved by going to the nearest supported by Nokia (Nokia Care), which in turn will download the latest software available for your Device
Please note that the latest software is 31.0.101
This will work only if Nokia has released an update for this specific phone and it is an unbranded or unlocked phone. If bought through a cell carrier, Nokia will not touch it and the only solution is to wait until the cell carrier releases the update.
If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture.

NOKIA 5800 OTA "phone software" update not startin...

Hello,
I am trying to update the phone software via the software update application on my phone. I dont know if I have the option to do it on my laptop as I have a mac. Anyway, so I have done other updates this morning, ovi maps with sat nav, adobe lite and these started no problem however the "phone software" just doesnt do anything when I press the start update button or go option start update.
Any ideas anyone?

dial *#0000# then follow the instructions
http://www.youtube.com/watch?v=dG3qRJPsXrg&feature=related
Glad to help

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It is really ridiculous stuff. Firmware updates are not meant to brick the phone.
Before anyone ask, i'll make it clear that i havent installed any cracked/unsigned stuff on my phone. Everything was legit.
My phone is just 4 months old so nokia should either repair or replace the phone free of cost. Am i right? I need a conformation from someone legit.
Another thing i would like to ask, is it necessary to bring the purchase bill to the service center? Wont they know by checking the imei number who is the buyer and then they could check my driving license to confirm ? I'm on vacation so can go back in between just to get the bill.

Have you looked at this post on forum?
/t5/Pool-of-Knowledge/Recovering-from-a-failed-firmware-update/m-p/398147/highlight/true#M112
Nokia Care Point won't necessarily have to verify ownership as if sold in EU it will be recorded as eligible for 24 months warranty and you're not asking them to reset "lock code" which can be suspicious.
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Hi Friends,
I have updated my mobile,5800 XM, software to new version 52.0.007.
After wards my mobile going online even any application is running from front end.
So I went to Connection manager and checked for the application details. It shown that Unknow application has been running. So I though my mobile grab virus. So I formate my memory card (before format I checked for virus with Symantic anti-virus, I didn't find any) and phone individually (I lost all my message and all the the stuff ) and then installed all my apps to back.
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hi pavan.. Download netqin mobile guard.. It's free.. Next time ur device connects, open mobile guard, there'l b an icon of web in wch u'l find a connection manager tht shows the particular program that is connecting.. Most likely programs are nokia messaging service, web feeds, share online, etc that r possibly set to auto update and r thus connecting.. Remove the antivirus, coz u dnt need one and they r one of those tht connect to web to autoupdate..
Repost if any query..
Regards,
Dr. Shoubhik

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Will the installed Applications in my Nokia E63 work after Software Update? Is the any issue found by somebody?
Narottam Das
Kolkata, India

Hi steverabs
Unfortunately downgrading back to v12.0.013 is not an option with NSU.
GPS data is found in "Tools"
If you have installed any applications yourself, these will unfortunately have disappeared unless they were on memory card and phone settings were saved to memory card and then restored to phone after upgrade.
Happy to have helped forum in a small way with a Support Ratio = 37.0

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Where do you look?
Windows Device-Manager or Nokia Suite? If it is the latter, please, give us Suite » Menu » Help » About » System Information » Copy text to clipboard. Furthermore, go to Nokia 301 » Menu » Settings » Connectivity » USB data cable: which mode do you use?

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Menu » Tools » Settings » Connection » Access points » Options » New access point
For the reset, does this help? Because Vodafone operates in different countries with different settings, in which country do you live?

Nokia 5800 locked after software update

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