Nokia 5800 lost images

Many of my images were lost. There were keys appearing on my images and I can't open them. Some don't have keys but still I can't open them. But not all images were lost. Then my phone hanged and I turned it off. When I looked back at those images which I can't open, they are gone. I tried connecting it to my PC and chose 'show hidden files,' but I can't have them again. How can I retrieve those images?

I suspect that if you look in the File Manager, you'll see the pictures in tact. When you look at the gallery, you aren't seeing in the various folders on the memory card directly, you are seeing thumbnail images from a database which can become corrupter. This being the case, connect the phoen to a PC in mass sotrage mode and copy all of the images, then delete the 'private' folder from the memory card. and put the pictures back.
Warning - deleting the private folder may affect other items, particularly if you have installed any applications to the memory card, or if any applciations store any data on the memory card, so check the status of your apps before doing this.

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Nokia 5800 XM image galary is empty

Hey Nokia 5800
when i satrted to love my mobile Nokia 5800xm a new problem faced me ,
the image and video gallery are empty , when i want to view and image i have to go from the file manager and open the wanted image ,
is that issue ever face any one here , please i want your help buddyz
F1

Thanks jimmy ..
This v40.0.005 was a long waited firmware since the release of Nokia 5800 XpressMusic, however the v.40 was actually leaked and was still under major bugs on October 2009, also planned to be released on December 2009. The Finnish mobile phone maker released new version v40.0.005 can be easily downloaded from Nokia Software Update feature. It is advised to backup all your data before updating your device.
The complete changelog is not yet available, but the much awaited kinetic scrolling has been confirmed by the users. The update comes with kinetic scrolling and new home screen similar to Nokia 5530’s home screen. Some users have even claimed that the kinetic scrolling is smoother and much better than Nokia N97.
This update is not available in all the regions. You may have to wait some days or weeks before it is available in your region. However, the mission was postponed due to other related issues such as camera malfunction occurs. But on this day 13th January 2010, Nokia's view on the millions of 5800XM users, promising KS and new HS came true !
This update is currently on the loose via Nokia Software Updater (NSU) only and nor Firmware Over The Air (FOTA). It's available for certain country codes for now, and the updates are expected to expand to more users in near time.
So, please be patient and wait for your turn
TQ and regards,
XM
I'm an Xploit - Please feel free to post your issues, feedbacks in this discussion forum and I'll do my level best to help, otherwise my knowledged friends whom are around willing to help you. Thank you !

Nokia 5800 and image gallary

Why is there no way to change the view in this phone on the images and video viewer to a folder view, surly it cant be that hard to replicate the folder structure on the external memory no??
Or do I have to go through and sort as i go along??
Regards
darv

You can open your photos and select a number usind the 'tick' at the bottom of the screen and then select add to album, cakll it what you like, then when you open photo app albums should show and you can just view those pictures. Also if you install Nokia Photo Browser from Either Nokia Beta Labs or Ovi Store, you can set it to view in folder order so view photo's in groups.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
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Nokia 5800 broken image in galley

Some of my pictures in gallery keep getting corrupted and showing the message "Unable to display image" with a broken image icon. I am able to acess these images when i connect my phone to pc.Anyone faced the same problem???plz help

have a read of these they might help
/discussions/board/message?board.id=music&message.id=11628&query.id=454009#M11628
/discussions/board/message?board.id=smartphones&message.id=135702&query.id=454155#M135702
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Full screen caller image not coming in nokia 5800

Hi,
Previously i was getting full screen caller image in my nokia 5800 but from last week i am getting thumbnail size small image during the call. Please let me know how to fix this.

This happens if you change the location/remove of the picture on the phone used as the caller image, since the phone just links the contact files to the picture files. Moving the picture breaks this association. You could also use Ovi Suite to embed the picture into the contact file so as to have no problems like this in the future.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Can't see images after Nokia 5800 phone restarts

Hai.
Plz help me. I am using a nokia 5800 XM phone. I took some photos and videos of a function which is very important to me. After that I view it also. But the phone switched off because of low battery and when I switch on the phone again, i can't view the images and videos in the gallery as well as the file manager. I did't deleet it. There were about 50 or 60 images and 2 videos of about 3 minute duration. After the phone restarted i took only one photo and one video of 2 second duration. That files are still there. I don't know whether those precious files are still there or it got deleted. When I connected my phone into PC as mass storage and check the property of the folder, it showing as 64 images, but no files inside the folder expect those photos I took before. Please can anyone help me. I will be really greatful if anyone can give a solution
PLz
SREE

is your firmware up-to-date? http://europe.nokia.com/support/download-software/device-software-update/can-i-update
If you want to thank someone, just click on the blue star at the bottom of their post

Nokia 5800 memory card data loss

Hello Everyone,
I've had one frustrating experience with my phone and it continues to annoy me. Since the past 6 months that i'm using my nokia 5800, one problem reoccurs frequently. Data on my memory card gets deleted by itself every now and then. I lose videos, music and images primarily every time.
The only option remaining then is to run a data recovery software on my memory card to restore to the lost data. This has happened 5 times in last 6 months and I have no clue why. I have seen many other complaining of the same problem in this forum but there's no solution. I hope to find on in this thread.
For your knowledge, i'm using 8gb micro sd that came with the phone and i'm already on FW ver 40.X which is the latest.
List of Nokia phones I've used: 3310, 3315, 3200, 6600,3250, N73 ME, N95 8GB, 5800 XpressMusic and Nokia X6 16 GB (currently using this).

I have the same problem on my Nokia 5800 XM v50. It happens since i use it last August when it was v30. I am using the original 8GB microSD card.
Glad that the loss files are always mp3s or mp4 that I copied from computer to the memory card. I didn't loss any photos or videos taken with the phone camera.
Another problem is that sometimes I cannot startup phone with the memory card plugged. It just shows the Nokia shaking hands and then white screen forever. I have to take out the battery or press the power button for more than 8sec to trun it off.
Sometimes I am able to start the phone by remove battery several times. BUT NOT TODAY. It can start if I take out the memory card before I press power button. After it is loaded into the home screen, if I insert the memory card, it HANGS.
I have been a Nokia user for 10yrs. And I always have faith on Nokia phones even when there were a lots of bugs on 5800 v30. BUT today i am really frustrated ....
My phones: Nokia 5130, 3210, 3310, 6510, 6108, 6230, 3250, (Windows Mobile), 5800XM, N8 + Booklet 3G.
bye Nokia...

Nokia 5800 and AVRCP issues.

Hi ,
First of all I just regret having 5800 in the first place, I really pity nokia , they have lost all the respect I ever had for them.
Starting with the problem I bought a Jabra BT3030 few days back to use it along with my nokia 5800, Nokia 5800 does support AVRCP profile ( atleast they have mentioned it on their website http://www.nokia.co.in/find-products/products/nokia-5800-xpressmusic/specifications ) , 5800 ( Rev : 20.0.012 ) just fails to understand the remote play / pause / forward and backward tracks commands. Which I found to be working perfectly with Nokia E51/E71 and to my horror even the old N73 connects seamlessly.
I have tried with two of 5800 handsets ( even both having the same colour :-) ) and no wonder they had the same problem , I am not sure of the firmware revision of the other handset , but it wont be greater than 20.0.012 for sure.
I had mailed this to nokia support regarding the problem and following was their reply;
"This e-mail is with regard to functionality of headset Nokia 5800. We regret the inconvenience caused. We would like to inform you that Nokia does not recommend the usage of non Nokia enhancement with Nokia product as it might hamper the optimal performance of the phone."
What a pity I must say, the people replying dont even understand the meaning of bluetooth standard's which have been written for AVRCP.
Please advice if anyone elseis also facing the same problem and how should I tackle this.
Thanks and regards,
Mahendra

Hi,
The intention of these boards are for individual users such as yourself to share their opinions and assist each other. These forums are mainly for user-to-user support.
The moderators are only here to moderate and we will not be able to provide any assistance.
You can read about our policies and the way Nokia follows this forum in an older post entitled "Is Nokia Listening" from the link below:
http://discussions.europe.nokia.com/discussions/board/message?board.id=news&thread.id=784
However, if you would like to hear from Nokia, you can use the "Contact Us" link at the top of the page and then, select your country in the section "Call or Email Nokia Care".
Regards,
Concordia
Message Edited by concordia on 14-May-2009 02:51 PM
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Nokia 5800 behaves strange

When i purchased Nokia 5800, i found it really good and i thought, this is my best phone till date. But lately, it really made me bad with tons of bugs showing every other day. Here are the list.
1- Install many applications in your phone and your scrollbar in Application will behave really bad. It does not scroll properly. You can not see the applications in the last row in grid view. You will have to tocuh the screen carefully to make it upwards to see the application icons that are not showing with scrollbars. I will soon paste image here as my cell is in Nokia Care now.
2- Change the font size of your cell to small and then do a grid view. You will not be able to see the name of icons. small font size works fine only with list view.
3. Play a big .flv file and after running smothly for sometime. It starts behaving bad. sound breaks and you are not able to listen sound properly.
4. Open a .flv file and while it's opening. Tocuh it to make full screen and you will see d-pad that you see when you play flash games. Do we need it while watching .flv. I need to wait for it to open and then only i can touch to screen to make it full screen. That shows it's poor performance.
5. Press quick media bar shortcut in home screen and you will see your clock hides first than other elements on the screen. It's shows the UI repaint is so slow that you can see the difference in elements being hide.
6. I don remember, if i ever played with my cell too much, but yet within 4 months of it's usage. My LCD is gone. When someone call or when i on the screen. It shows paraller lines with background colors of home screen icons. It functions when you touch the screen, but you are not able to see anything on the screen. It happens so frequent and your money what you put on your cell goes in vain.
Problems
1. I had a theme and a wallpaper in my cell other than default theme when i was doing a mass storage. As soon as i plugged the USB and it selected mass storage. My cell automatically changed its theme and wallpaper to default one that comes when you purcahse cell. It become slow and the last dialled green button stopped working in home screen. It woks in other screens but not on home screen. It means i am not able to dial the last dialled number.
2. One of my image showing more than 40 times in Gallery with the same name. What i did is deleted the one and it's no more in file system, but it's still there as icon in Gallery and when i try to delete all those duplicate icons. It says can't delete. General error. I have more than 40 dead icons and i am not able to do anything.
3. Sometimes my clock on home screen just dont displayes. Click on the clock's place and come back to home screen and it will show you the clock. but again move to any other screen and come back to home screen and again clock is not there. Everytime, i need to see the clock, i have to touch the clock's place and then back to home screen to see the clock and that too, till the time , i am in home screen.
4. Play some videos and your cell will become too hot to touch it. Feels like it will burn out.
5. My very old Nokia 2650 has better sound. when someone calls me and i am not in a quiet place. I have to open speaker to listen the voice properly. I feel it's low compare to my oldest cell.
6. Recently listened the songs on Nokia E63 with same headphone i use and the sound quality is much much better than my 5800.
Features Missing
1. Flv player does not give seekbar functionality. If i have a big video file say for 10 minutes and i want to see portion of it. I am not able to see. Either from start or from the place where it stopped. Why no seekbar like other players when play mp4.
Other than these, I have a long list of small small problems i face, since my cell is in Nokia care, i am not able to write them here.
If anyone else has the same problems, then please share here.

sunilgupta20801 : "1. I had a theme and a wallpaper in my cell other than default theme when i was doing a mass storage. As soon as i plugged the USB and it selected mass storage. My cell automatically changed its theme and wallpaper to default one that comes when you purcahse cell. It become slow and the last dialled green button stopped working in home screen. It woks in other screens but not on home screen. It means i am not able to dial the last dialled number."
This most be because you have the theme installed on the card which is what the mass storage uses. Reinstall it to your main memory.
Message Edited by ruifcastro on 02-May-2009 02:22 PM
Message Edited by ruifcastro on 02-May-2009 02:22 PM

Nokia 5800 missing personal files on memory card

Good day everyone!
I have a problem with my new nokia 5800. A month ago, i lost some of my pictures, which are saved in my memory card. I just ignore it thinking that somebody from my frends just deleted it. After a week, all of the videos, which i took, were all missing.. I was so **bleep** of. A while ago, an application that i downloaded from the net was also lost.. Im so frustrated about this.. Please kindly help me on this one.
Your response is highly appreciated. (n_n)

this seems to be a problem of a common virus as the 5800 is generally doing well except for some performance hogs.
@chan chan, there is absolutely no use when you use a PC antivirus to kill a 5800 symbian's virus. there are s60 antivirus out there, but i recommend you do a hard-reset of your phone by holding
"green" + "red" + "camera key"(full press) all simultaenously while powering on the device.do not leave the power key also till u see "NOKIA" on the screen.before doing this, remove the memory card from the phone and format it on the PC.after the phone starts factory-fresh, insert the formatted card.it should work fine now.also update to the latest v31 firmware.
remember to backup your contacts and other phone-memory data as hard reset wipes-clean all data, but do not use the "backup phone" option as it uses memory card.better sync contacts with other phone or PC
It's not always about KUDOS, but to make people happy with their Nokia. get the most of your Nokia.And be happy with what u get ......yet, please dont forget to press KUDOS if my post helped to solve your problem kudos=Rep++

Video and photo date&time stamp (nokia 5800)

Hi,
i have the nokia 5800 and i'm having a strange problem.
i had to format my memory card so i copied everything to my pc, and after i formated it i copied everything back to the memory card.
now if i open an image and check to see the date it's showing me the date and time i copied the file back to the memory card instead of the date&time i took the image.
same thing with the videos.
i have the same photos in my pc and when i check the exif data i can see the date when i took the photo.
i opened the videos with "media player classic" and i looked for the "media info", and i can see there when the video was made but it's in UTC time.
how can i make the phone read the correct time when the images and videos were taken?
Thanks for any help,
Erez.

Sach1n wrote:I want to put Date & Time Stamp on photos clicked via Nokia 5800XM. Is it possible?
Hi Sach1n
Unfortunately that is not feasible but you can view the EXIF Data on the 5800XM with a python application as per screenshot here:http://i35.tinypic.com/ht9ovs.jpg
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia 5800 - USB cable connection - Frequent "Conn...

When I connect my Nokia 5800 to PC with USB cable and try to send/recieve any data to/from it, the connection fails after 5-10s. All software form Nokia is affected. The latest PC Suite , Ovi Suite, drivers etc. are installed. With Bluetooth connection everithing is more or less OK but from time to time the phone asks for confirmarion to allow access from PC (despite the connection is already established). Looks like the problem with Connectivity Cable Driver (7.0.2.1) ...

hi guys, hi nokia
kind of same problem here. I installed the PC Suite from the web. When I want to save my data (contacts, sms, settings) via Content Copier it stops after the contacts and I get a message "connection lost".
On the other hand if I use it as a mass storage I can transfer as long as I want.
SW-Version is: V 11.0.008
Special-Version:11.0.008.243.02
I wanted to upgrade the firmware but not before saving everything ... but that's not working.
Also software like the Communication Center do not update the data. I'm missing calender entrys, contacts cannot be manage, etc. The software tells me connection is established but well not 100%.
Thanks for the help!
Message Edited by echelon on 02-Feb-2009 07:27 PM
Message Edited by echelon on 02-Feb-2009 07:29 PM

Nokia 5800 gallery

Is there any way of telling my Nokia 5800 to exclude certain areas or folders of the either the phone memory and/or memory card?
Basically I use a program called MapNav. It builds up a cache of map tiles which are PNG files. Now when I use the Gallery, it shows me every single picture/video on the phone - which is less than convenient when I might have a few thousand map tiles!
5800 v20.0.012 -- 6500s v9.40 -- 6233 v5.43 -- 5140 v3.13
Solved!
Go to Solution.

Unfortunately, with symbian phones, it will display every image and video in your phone and can't exclude them from the main folder.
BUT, this phone has a new feature where you can create a folder in the gallery and stuff images and videos in a folder. It didn't affect the actual location of my images and vids in the phone and memory card when I checked.
It's an alternate way of excluding the images by moving them away from the main folder.
Go to Gallery > Images & Videos > Options > Folder options > New Folder > name it whatever u want.
Then mark all the photos/videos you want to move away from the main folder (you MUST mark, even if it's just one) and then Options > Folder options > Move to folder > Select the folder.
The only pain is marking selected images or videos. But worth it! It keeps my main folder clean.
"Try not. Do or do not, there is no try."
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Issues with updating my NOKIA 5800 XM

Hi all,
I don't know, whether this topic has been already covered, but I haven't found anything suitable for me. Here's the problem. I have a NOKIA 5800 XM and I want to update its' firmware to v30.0.011. However the standard procedure to update it using my phone did not succeed - while checking for the new update, an error appears, saying "Connection error" (i am using OMNITEL Lithuania). However, the last time I was updating my Nokia, everything was ok doing it this way. The other point is, I have a MAC, and when i tried to update using Nokia Software update using my friend's PC, i did not succeed - there were errors as well. So, can anyone help me with this?
Thanks in advance

I have a similar problem. My 5800's clock is very slow. It falls behind by maybe up to 3 hours per day. I have to continually correct the time all day. Today I was correcting the time when the phone gave me an error message and I lost all of my videos and photos. Luckily my contacts and messages were not lost. I was hoping a Firmware update would solve the bugs with this very frustrating phone. No luck. I installed the Nokia PC Suite and the Updater doesn't work. I always get an error message and whatever Internet Explorer wants to open fails. I then loaded Nokia Software Updater and continually get a disconnection error message. I've been trying all afternoon. This website is very slow and frustrating as well. After having been a Nokia user for many, many, many years. I can't help but be unbelievably disappointed with my new phone. If anyone can help with the Firmware Update issue. It would be much appreciated. Thanks.

Not Enough Memory [Nokia 5800 Xpress Music]

Hello,
i have a nokia 5800 xpress music mobile phone.
recently, i've been facing an error while trying to change my ringtone from the profiles
when i tap on the screen on the ringing tone tab in general profile (or any other profile), an pop-up tells me the following "not enough memory to display all ringing tones, only read-only memory tones will be displayed"
then, when i tap again , the ringing tones menu open but for sure not listing all of my music files !!
i thought it's a firmware problem, i updated my 5800 to the latest v30 firmware, but the problem still persists.
please, feed me back
your help will be highly appreciated, thanks in advance
Best regards,
Solved!
Go to Solution.

take out your memory card and consider the first two options. make sure you have a back up and read carefully
1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)
3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Nokia 5800 lost images

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