Nokia 5800 not responding

Hi, i just bought a new Nokia 5800. Recently, while I was playing a sound file, it stopped and when I checked what was wrong, i found that the phone is no longer responding! I had to press the menu key a couple of times before it return to the homescreen. After that, I can no longer enter the gallery, specifically the one with images and videos. When I enter that folder, the phone stops responding again. Before it stopped, i saw that there was some sort of corruption of data going on since a certain video multiplied but is unable for deletion. I've never dropped the phone or got it wet. I plugged my phone to the computer and I saw a corrupted folder in the media drive. Please help.

You could try and see if the memory card is causing problems by removing it and see if the phone still responds the same. Asides from that, I would make a backup of the phone's data and either do a software update or format it.

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Instant Messeging on Nokia 5800 not opening

When i open Nokia's inbuit Insant Messenger (IM) under applications on my Nokia 5800, the screen splashes and gets closed. I dont know why? It is strange. All i did so far is just updated my software and now my version is 30.0.0.11 SW version date 29-6-2009. Latest Update was on 20-8-2009.
Any responsible person from nokia developers teeam please help me with this issue. I would like to use it.
Link removed - MOD
Message Edited by wildreamer on 28-Nov-2009 11:56 AM

Actually you may just need to reinstall it, but I do not know where to get the reinstaller. a hard reset MIGHT do the trick though.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Nokia N95 not responding

Hi,
I got my Nokia N95 one month before,when i try to call or use menu but handset not responding. Frequently i have to switch it Off and then turn On again.
Please Help Me.
Thankx

*#7780# - Restore factory settings - resets all the settings to the default
*#7370# - Reformat your phone
This you perform as a last resort. Nothing else is working. Turn off your phone, hold the following buttons while pressing the power button.
re-flash - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen.
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service.
try these things. remember to back up your phone. the last two options will erase your phone memory. also remove the memory card when you perform these operations. start with the factory restore and if that does not work go down the line.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Nokia 5800 not recognizing Nokia HS-45/AD-54 Music...

I am having issues with the Nokia HS-45/AD-54 Music Headset that comes with the Nokia 5800. It was working fine untill yesterday at which point the phone is no longer recogniziing it as a valid accessory. Has anybody else had this issue. I have rebooted the phone but still the problem persisits.
The phone is running firmware version V20.0.012
Thanks for any help that you can provide

How is the audio quality of HS-45, AD-54? I use HS-47 with my 6110 Navigator and the 'bass' produced from it is terrible even with bass-boast in "off" position. I want to buy a new headset.
I also found HS-81 with Sennheiser logo. I'm not sure whether it comes with ff and re buttons. It didn't mentioned in "features" and the picture shown is not distinct.
Please help me comparing sound quality of following headsets:
1) HS-44 AD-44
2) HS-45 AD-54
3) HS-81
Thanks in advance.

Nokia 5800 not receiving texts problem!

Hi guys Bought the Nokia 5800 about 2 weeks ago and all has been fine with it until recently.....
Ive done no modifications of upgrades or played about with any of the settings..
But now for some reason im not receiving text messages when they are sent??
The only way I can get them is by either sending one, turning my phone off then back on or by going into message settings and selecting view sim messages then the message will pop up....
But I have to do this everytime which is quite annoying! I can do everything else fine....send messages, ring people receive calls etc.
Ive rang vodaphone and 5 times they have fobbed me off with different things to try and none have worked....Ive tried the hard reset and still nothing!
Is anybody else having this problem, or does anyone know a solution to fix it?
Thanks

I haved the same problem and I think I solved it, and it works (right now and hopefully also in future).
I have 5800XM with latest firmware upgrade - V30.0.011
THIS IS NOT NEEDED BUT USEFULL
Connect your phone (with phone battery loaded on full) to PC. Make backup of your phone data. Menu START, Nokia, Nokia Ovi, Content Copier
If you have V20 or V21... *#0000# - select this combination as a phone number to check what version do you have. If you have V20 you can update firmware to V21 via NSU (Nokia Software Updater). All international language versions beside English are corrupt (last week I checked, maybe something changed) so better use English version because it's always latest, fresh etc. ALWAYS read what NSU talk to you on the screen.
If you have already V21, update to V30 you can do only from phone. You must have access to stable WIFI connection (because file to download is something like 5MB size) and phone battery loaded on full. I'm using Polish language so I don't know how it's named in English but... Press middle button twice, go to Preferences, go to Phone and find icon with arrow ("Phone management" or something like that) then phone icon with arrow straight down - this is responsible for firmware update.
THIS IS IMPORTANT IF YOU ARE AFTER FIRMWARE UPDATE (OR IF YOU HAVE BASIC FIRMARE VERSION) AND DON'T GET NEW MESSAGE INDICATION AND/OR NEW SMS SOUND INDICATION
Press middle button twice, go to Preferences, go to Phone and find icon with arrow - "Phone management" or something like that, then pure phone icon - "Factory settings" or something like that. Some window arrive, click OK. This is not hardcore format, you don't loose anything.
After this operation you will have "clean screen" like straight from factory, so if you haved before little "tuned" screen and overall phone (added phonebook contacts from SIM card, selected wallpaper, different profile etc.)... you know what to do - tune it again. ;PP
I tested it. On different profiles (General, Outside - one hella loud profile on 5800 speakers, better don't use it rooms where silent is needed xD), with upcoming sms when screen was active, with upcoming sms when screen was locked - indication works with the sound!
Turning on/off phone registry logging (incoming/outgoing connections, sms etc.) got nothing to do with solving this problem.
Have hope it helps someone... This is for 5800 but what I see also other Nokia models have the same problem so maybe other users find this post usefull too.
Greetings from Poland
Marcin
NOKIA IN USE: N8

Club Nokia and Nokia Sweden not responding on e-ma...

Hallo!
I have few questions about the membership and registration in Club Nokia which the Nokia Care staff could not or didn't want to answer on. The Nokia Sweden support staff didn't even reply to my message. Not only did they not reply on my message concerning the Club Nokia membership, but they never seem to reply on anything, what ever question I ask them. Once there was some technical issue with the Web site and one of the many of my messages didn't seem to have been sent to them. But that can be excused. But what about all the other times I have sent messages to them which they didn't reply on? I have been sending messages (via the e-mail contact form) to Nokia Sweden ever since I bought my first Nokia mobile phone which was like year 2003 or something like that. And they always replied on any concerns I might have had. But during the last like two years right now I was never able to get a reply from them whatever question I brought up, including the question about what's up with them and this behaviour. I have been sending messages to them for two years time period right now, from different computers, even different operating systems, and filling out different e-mail addresses where I want the reply to be sent. But still nothing!
Maybe it will work out better and I may get the reply faster if I send them the message in a bottle?... they are such a****les! This behaviour has changed my whole picture of Nokia as a company and as a brand. It used to be easy and obvious to me before what brand I would buy when I walked out to buy a new mobile phone. But right now if I was about to buy a new mobile phone (have a N73 right now) I would be in some serious doubt whether or not to buy a Nokia phone. Mobile phones of today are not as they were three or five years ago. Today, other manufacurers have developed and improved their product lines quite radically. Simply put: Nokia is not the best brand in the bussiness anymore. A Nokia product is not the only good enough product. Besides, their handhelds are totally useless on a Linux computer. That goes totally against and is contrary to their claimed beliefes and almost heroic proclamation of open source and Symbian OS being the best solution for smartphones which several manufacturers use today in their products. So I might chose a competing brand instead. What ever brand I might chose in the near future (i'm planning to buy a new smartphone or PDA next year) I will definitly take in concern the producers relation with customers. I don't accept the way I have been treated by Nokia Sweden. I could of course have called them on the phone, but that's not an excuse for the e-mail communication to be out of function, out of order, or what ever is going on over there.
E-mail communication is becoming and already is a basis for corporation-customer communication. Many big names in the IT bussiness have solely technical support by e-mail, and nothing else. When they do have technical support by phone, a great part of the customer base choses to e-mail them instead. So e-mail communication is becoming more used then the phone even between regular people like us who spend time on this discussion board. So e-mail communication is not something that is allowed to be neglected in favor for support via the phone. If we look at the way people communicate today it would become obvious that e-mail and SMS/MMS communication play an important part.
And Nokia is supposed to be "Connecting People"! Hah! So ironic!
Note! One very important thing that must be underlined here is that this bad relation thing, and Nokia not replying on e-mails only and surely applies to Nokia Sweden. Nokia UK for instance has always replied to what ever the question I had in mind. So for every time Nokia Sweden didn't reply to me, I translated the message to English and asked Nokia UK and I always got a sattisfying answer. Many thanks to you guys! You're the best! This positive and good reception may be a reason enough for me to move to England! Seriously!
Initially I just wanted to ask the questions I have below. But I felt like this post needed to be expanded little bit to give you a short flashback or foreword and to share my experience with you. Feel free to comment if you have had any bad experience with either Nokia Sweden or other Nokia support or customer care or so called "Nokia Care" depertments.
Now to my initial questions.
1. What is Club Nokia?
2. What's the difference between Club Nokia and My Nokia? If My Nokia is just a new name for Club Nokia, then what else has changed except the name?
3. Is it true that one can get a personal Club Nokia card by mail after registering for Club Nokia?
4. What is the Club Nokia card used for?
5. Is it a condition that must be fulfilled that one registers the purchased phone and shows the Club Nokia card in order to get warranty service at an authorized Nokia service shop? If it's not a condition for warranty service to have the Club Nokia card, can it still be used for those purposes (i.e. verifying the date of purchase) instead of showing the purchase receive?
Thanks in advance!

And if you need to contact them in your own language, you could maybe use the contact form on nokia.se pages:
http://www.nokia.se/link?cid=PLAIN_TEXT_494072
after doing a quick google around the subject it seems pretty clear that there is no club nokia anymore but rather MyNokia. They do have swedish site:click here
Message Edited by erga on 05-Feb-2009 03:25 PM

Software Update for Nokia 5800 ---Not Available In...

On the Nokia-Asia Website it clearly states the V31 Firmware update is available, but when i try to Update my phone, it does not pick up that the update is available( i have tried both Nokia Software Updater & Using the phone's updater)
Is this just for Australia,or is there a problem with my phone?
Any help is greatly appreciated

Have a look at the article below, probably you have a branded model:
http://linux.sgms-centre.com/nokiafaq/branded-phones/
By the way have you a look at this site:
http://www.nokia.co.uk/get-support-and-software/download-software/device-software-update/can-i-updat...
Good luck and let us know how it went!
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

Nokia 5800 not locking screen automatically

Hello everyone!
As far as I know, you can set up your phone to lock the screen after a period of inactivity, to prevent it from being touched unwantedly. I was able to do it before, but after I did a hard reset, it seems not to work, even though I set the period after which I want it to be locked. Is anyone also having this issue?

Backlight time setting and auto keyguard are 2 separate settings. Did you set the time for backlight or auto keyguard? (Menu-->Settings-->Phone-->Phone management-->Auto Keyguard...)
If you find this to your satisfaction, pl. hit the Green Star...

I meant Nokia 5800 vibrate (not 8500!!)

Sorry I meant Nokia 5800 (not 8500!!) will not vibrate when in silent even though vibrate is turned on in the silent profile.
Thanks,
Wicksy72
Moderator's note: Duplicate post removed. Adding contents of the original post here:
When my nokia 8500 is on silent mode it will not vibrate even though the vibrate option is on in settings for silent mode, anyone got any ideas why?. Also can you get it to vibrate more than once for a text message in silent mode?
Message Edited by concordia on 28-Aug-2009 01:30 PM

Go to settings/personal/profiles/silent/options/customize... is "vibrating alert" set to "off"?
If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture.

Top 10 free nokia 5800 apps

Hey guys,
im just looking for the top 10 nokia 5800 apps, usefull apps, fun apps or just darn right stupid apps, any apps atall which you think are amazing. If anyone has any suggestions please post.
Thanks for your time.
Shaunpearcey

there are alot of useful and nice app but in my opinion the better ones are:
-tunewiki(music player/karaoke lyrics app)
-shazam(it recognises songs you heard from radio and all,and it will give you the song's title when you start the app something like that)
-fring(instant messaging app there's im like yahoo,msn,google,skype(with video call)stuff like that
-skyfire(web browser that plays almost everything pc plays like youtube videos,even facebook games and others)
-nokia photo browser(alot better than the default browser of nokia 5800 in my opinion)
-opera mobile(web browser -loads everything very quickly,but no flash)
these are some of the apps i find it quite cool all these apps should be able to work on your nokia 5800 not sure cause i'm not using this phone..but it should work=)

Nokia 5800 - Can't connect to the internet with wi...

I can't connect anymore to the internet with my nokia 5800, not with wi-fi or with 3G and i was able to do it before. When i try to open a page and then i select the connection type it gives me a message "Connection not available" and then another message shows "web: operation failed". I have never changed the configurations to any of the connection settings, so if it was working before why is it not working now? Someone can help me?

Hi,
Don't know if this will help you, but I think I had a similar problem. Maybe this can help you.
Here's what my problem was, and how I solved it:
Problems:
* YouTube stopped asking what kind of connection I wanted, and always connected through 3g, which was OK when I was home, but not good when I was abroad and had access to Wifi.
* After being abroad using Wifi to connect to Skype, GMail (Google's Java client) and Opera mini I was no longer asked at home if I wanted to connect via 3g rather than Wifi.
This was a problem as I don't have Wifi at my home, and I did not want to connect to my personal email etc through a public Wifi. I prefered using 3g at home as I'm paying a fixed rate to my mobile operator in any case, and don't pay per data amount downloaded.
Solution:
Removing and reinstalling above programs (YouTube, Skype, GMail and Opera Mini) did not help. Neither did resetting the phone - option 1 in the suggestions below that resets the phone to store settings, but that still keeps all personal data.)
I did not feel like whipping everything on my phone so instead what I managed to solve the problems as follows:
Under Settings --> Connectivity -->Destinations -->Options --> Manage --> New destination:
Create a new destination name.
I made one I called Wifi. Then choose an icon from the suggested icons.
Then go into Internet (under the suggested network destinations), and one by one click on all network destinations that are wifi connections and move them to the new Wifi destination that you've just created. This is done by moving the cursor to the wifi point and --> Options --> Organise --> Move to other dest. --> <Choose your newly created Wifi destination>
Once this is done you should have your 3g access points left under Internet, while all your wifi access points are under your Wifi destination.
Now under the Network destinations menu (where you can see all your access points listed e.g. Access point, Internet, Multimedia msg., WAP services, Wifi (the one just created) and Uncatergorised) choose Options again and -->Default connection --> Always ask.
It will now always ask you which connection to use; if you want 3g choose Internet, but if you want to use wifi choose Wifi (the destination just created).
To those who wonder: I always had the settings set to "Always ask". However, in the past because both Wifi and 3g access points where all under the Internet destination I could not choose between them, and after being abroad Wifi always had priority over 3g, and I could not change this priority despite trying to, so I came up with this little hack instead. This works for me. Hope other people find it helpful too!
Åsa

Nokia 5800 Does not recognize Outlook 2007

My cel is Nokia 5800 Express Music. Until yesterday my agenda and messages at Microsoft Outlook 2007 synchronized correctly using PC Suite 2.2.0.241. A message in PC Suite appeared suggesting to upgrade to version 2.2.1.23. After upgrading PC Suite does not recognizes Microsoft Outlook 2007 and I cannot synchronize again. I uninstalled version 2.2.1.23 and reinstalled version 2.2.o.241 but it does not work as it request to upgrade to the last version. Please, help me what to do as this feature is of greatest importance for me.
Thank You.
Celso.

In addition to the previous message asking help, I am using Windows 7 and the connection of the cellular to the PC is through the Nokia cable I received with the phone.

Nokia 5800 swipe to answer not working in firmware...

Hello, I have updated my nokia 5800 xm last week using nokia pc suite. Everything was working fine till last week. Now, whenever I recieve a call, I'm not able to answer the call by sliding the answer option in the screen. I have to unlock the touch screen by using the unlock button and then all the buttons in my touch screen works and then i'm able to answer my call.
someone please help!!!!!!!!!

Done all that for same problem inc Nokia care centre who sent it off because they couldn't fix it and it has come back with reinstalled firmware etc etc but still this does not work!

Nokia 5800 will not turn on

Hi
Can anyone help me? I have had my Nokia 5800 for about 6 months and the battery life has always been fairly poor. Suddenly, though, over the last couple of days my phone would run out of charge within about 4 hours, without even being used. Today it ran out of battery and will now not even recharge. There is no light and I cannot turn it on at all. Has anyone experienced a similar problem, any potential solutions? Do you think buying a new battery would help? Also does anyone know where the nearest nokia store to Leeds, UK is? The store locater on the Nokia website does not appear to be working.
Thanks

I think it would. However if your battery is still under warrenty, go, show it to nearest nokia care and get it changed.

My nokia 5800 does not turn on after update??

i updated my nokia 5800 yesterday, and it a 100% bt then my phone restarted by it self (as it normally should) then the usb connection came up after it turned on i clicked pc suite bt then there was an error and it said to take out the usb and the battery, so i followed this and now my phone will not turn on, any help?

He means shut the phone down, take out the memory card and start it up again. Then shut it down, replace the memory card and turn it on again. I don't know if that will fix your problem, but that was the instruction...........
If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture.

Nokia 5800 not responding

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