Nokia 5800 Sound problems in music player

Having a weird problem with the music player. When you choose a song to play, there is no sound unless you press either volume button, then the sound works normally. I have tried this in all different profiles, with and without headphones and nothing seems to work. Any ideas how I can get the sound back in the music player?

I don't know the exact solution to the problem but you may try to do a reset option. Sometimes with my N82 the sound just stops but the music is going. So i pause and play it again.
Try this reset but-
Before perfoming this please take a backup of your data.
Factory defaults-
Type *#7780# on your standby screen.
This will reset all your setting to default factory settings. User data wont be affected.
Soft reset-
Type *#7370#
This will reset the phone as well delete user data. Use when want to format the phone.
If none of these worked then you might want to do a hard reset.
For this you have to-
1. Switch off the phone.
2. Hold down the following three buttons: Green (the call answer button), * button, and '3' button.( Just in case of N78 it will be the multimedia key the small silver key on right side & for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. For Nokia N97 is SHIFT /SPACE BAR / BACKSPACE. )
3. While holding these buttons, hold the power button to switch on the phone.
4. Release the buttons when the phone shows the nokia hands logo or shows other signs of life like the language selection screen.
Please thank me by giving 'KUDOS' star. It will help me to serve you better.
Currently using N82 and 5230. Next would be N?

Similar Messages

Nokia 5800 sync problem (especially music causes m...

Hello
All seemed well until a weak ago. I used the ovi suite for syncing my contacts, messages, photo's and music.
Now, it all went wrong:
   photos; works (after re-install, was empty before)
   messages; works (after re-install, new messages were not read)
   contacts; not in sync
   Music; this is the major problem.
When I installed ovi suite 2 months ago, all was well; I configured a map to sync; it worked.
Now I added some music to that monitored map, Ovi Music then crashed every heartbeat. Ovi suite said "ovi unable to copy tracks". But in the ovi suite I still play the songs.
I finally removed all nokia products from my pc (vista 32bit).
Then re-installed ovi suite, which I downloaded from the ovi website; and reinstalled ovi music.
Ovi music; does not read my phone none of the connection modes.
Ovi suite cannot copy any music to my phone, and cannot sync contacts anymore.
I still get the message "unable to read the tracks" or "unable to copy the tracks".
Ovi suite can still play the songs in the list from the pc.
If it weren't for ovi maps navigation, i'd seriously consider installing a non symbian system all together on my phone, my friends with a iphone never seem to have these problems.
I am now sitting here with a musicexpress on which i can't put any music. This sucks balls.
ovi suite version: 2.1.1.1
nokia 5800phone firmware: 40.0.005
Solved!
Go to Solution.

Do you recall what might have happened when system started malfunctioning?
- I've added some music from my music library to the map that is monitored by the ovi suite to check for new music. I don't know if that 's the cause of the problem, but that is were I first noticed it. A day before I successfully downloaded a map for my navigator; that worked fine.
- When I added that music; ovi music started crashing every second. I removed all music; deleted all 'Mdatastore.db3' files; another thread suggested this; but it kept crashing.
- The first time ovi music player crashed, was because I clicked on a song that I've deleted from my control map. An exclamation point appeared; and the program crashed.
(with the new install ovi music player still shows the songs I've deleted on with the previous install)
- I now have a fresh install of ovi music; it does not crash anymore; but it does not read my nokia 5800 either; still shows songs I've deleted couple days ago; now deleted them manually.
Did you install something (device or PC)?
No new apps on my device. I downloaded an extra map for my navigator though (Germany).
Did you uninstall something (device or PC)?
No uninstalls either.
Did you reconfigure, change, delete, copied over, upgrade etc. Anything on the device or PC?
After I had the problem I upgraded ovi suite; did not work. I then removed all nokia software and did a fresh install of ovi suite and ovi music. But the problems remained the same.
Can you please provide any error messages (from sync) that might appear or any other related information related to failures? (thanks for the "Unable..." info).
Only the 2 error messages in ovi suite I already gave; nothing more.
Ovi music; no error messages; but it makes no difference whether my phone is connected or not; it just shows a picture of a wire with the standard message 'connecting your device. 1. .... 2. ..... '
What version of Ovi Player (Music) you have?
After the new installation of ovi music.
Nokia ovi player: 2.1.10304.00
(517 unprotected tracks)

No sound through my music player

my case number is 537799391
Not able to hear sound from my music player. even after restoring my ios 7.

That's too bad.
If you have a case number due to working with Apple Support on the issue, take it up with them.
We are all users here like yourself.

Problem with music player on nokia n82

I have 58 song but my music player have 27. when I reftrshing on the options... added:0
Solved!
Go to Solution.

Sometimes mine does the same but the tracks are still there, did you search for the tracks in 'all songs'?
Grayburn @ www.nokiausers.net & www.dailymobile.se....come say Hello!!!
If you appreciate ANY help from a member,then show it by clicking on the Blue Star button, cheers

Problem with music player - can't view tracks!

I've had my 5800 since 03/09 with no problems with the music player until now and I have around 7GB of music on the memory card and a few tracks on the phone memory itself. I can't play this music through the music player anymore though.
When I select 'All songs' it only comes up with 8 tracks, some of which are on the phone memory, some on the memory card. This just happened overnight about 4 weeks ago, before it was working fine.
If I look at the memory card on the PC all the tracks are visible. If I access the music throught the 'File Manager' on my phone all the tracks are also visible and will play when selected. Can anybody help me? I only bought the phone for it's music playing capabilities and it's really frustrating!! Thanks in advance.

Try to use some alternative Music Player applications such us Moove or others, and try to delete some unused tracks...May be the problem is that you have too much audio files on your 5800.

Nokia 5800 microphone problem

i have nokia 5800 with latest firm ware v40,
when i do call to somebody, i can hear the sound, but on the another side, cant hear me speak, he/she said my voice so slowly. i think in the first time is network problem, but change mobile phone, its okay.... so i think the problem is my nokia 5800, when i test with recorder application, i found that its very slowly, i try with the same voice and same volume with another phone, its good, so i think i have problem with my nokia 5800, especially with microphone. can somebody help me what to do? should replace firmware ? or this is hardware damage?

chanchan05 wrote:
If you dont like Nokia go buy another phone. And what do you want me to tell him? That its normal when its not? Sheesh. What is your problem? Do you have some vendetta against me that I do not know about?
I told him to get it checked for a hardware fault. W T F is your problem?
i surely do not like nokia and never again i will buy or advice some one to buy a nokia, you got my point? And it **bleep** me off that many people buy this phone and they can't enjoy their investment without headache without pain, and without having to spend some extra money to get this sht working well like decent mobile phone. AND YOU you instead of focusing on the base of all this troubles, you can just spend time over here pretending that you are the **bleep** of steve job, trying to send people spend some extra money to buy some fkin leather jacket or to so call nokia care. You doing that now and for how long will you keep on sending people to where ever you want? Tell nokia what we want from them and if you can't tell them then you are surely useless and you advices doesn't prevent new people who are buy nokia phone to face the same issues like the ones you helping people to solve, and at the end you might finish old white hair on your head keep on writing to people (GO TO NOKIA CARE CENTER TO CHECK FOR YOUR HARD WARE, OR HARD RESET YOUR DEVICE). I know and i believe that you are clever than that to be running inside this kinda circle every single day.
You got my drift? Now and everywhere i will find your post telling to people to go to anywhere to check for hardware i will ON MAY warn you until you and some others which are also in just like you for kudos to be in for a better nokia phones with a better hardware that seriously give less and less troubles, a better software that seriously give no troubles and not to be in for what ever you want.
THAT'S IT I HAVE AN EYE ON YOU, AND SO DO LIKE WE WANT NOT LIKE you WANT.

Nokia 5320 Sound Problem....Please Please Help

im having a strange problem regarding phone's sound volume control
for the last 2 week or more...my phone hangs up a alot...and whenevr i make a call or recieve a call...volume automatically lowers down to 3 points...and sometimes to zero...moreover it doesn't increase on pressing the increasing volume buttons...otherwise the buttons work perfectly...it also happens in MUSIC PLAYER..whenever in the NOW PLAYING menu i try to go back in list by pressing right upper most button for BACK...volume goes to zero....i have to restart phone now and then
and im sick n tired of it...could you please gimme me the solution :-(

Have you checked for a firmware update?
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Volume problem with Music Player on N95

Hi all,
I am puzzled with a problem I'm having with my N95. The problem appeared after I performed an upgrade on the phone.
The thing is that the right side Volume keys do not work when using the Music player. I know the keys work since the zoom is working on the camera (the same keys). But what is really weird is that if I use the File Manager and open a music file, hence opening the Music player then the Volume keys work fine.
The problem is when I access the Music player either by the Media button on the handset or via the Menu > Music > Music Player.
This is driving me nuts I have tried to update the firmware with the same load without success, I just updated the firmware to the latest version V 30.0.018 hoping that it would be fixed but it didn't
Anyone have the same problem??
Thanks,

Hi pavelosk,
I solved the problems on mine. It wasn't easy and is not a straightforward solution. After several attempts everything is ok now. I had to restore the phone to original settings. But also you need to remove all media in the phone. Somehow when the files or links to files are corrupted (often by downloading music via PC suite) this in turns gets the phone in this weird status. It is best to download music files to the phone via a data transfer.
Anyways you need to make sure all music files are deleted and that from within the music player library you cannot see any music file. It must state 0 Music files.
Once you have got rid of this, then I had to load the firmware several times until it worked. I am not sure but it happened to me that there was a new firmware available, but it didn't fix it on it's own. I had to remove the files and re-flash it like 4 times before the issue dissappeared. I know it isn't a step by step guide. But no one else knows what the problem is exactly. I am happy I managed to fix mine (after more than 4 month of trying!!!)
Good luck.

Nokia 5800 menu problem

I have a problem with my nokia 5800. A red menu bar keeps flashing up intermittently rendering all other functions useless. i have tried cleaning the screen but it still keeps doing it. any suggestions before i throw it out the window as its driving me mad!

Any magnets or cases involved?
If not then you need to get the phone looked at by a nokia care point.
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.

Nokia 5800 GPS Problem

Hello,
i have an Nokia 5800, and i can´t use the gps with a satellite signal, only with the GPRS.
someone can helpme.
thanks a lot!!!!!!!!!!!!

Hi i was facing similar problem here in bangalore(India)
All you Need to Do is to stay in some open area(Outside your house or anywhere)
1.Open Maps
2.click on My location
and Keep the device searching for satellites (there are 6 of them) .
it would take at max 45 minutes
3.Be patient for 45minutes
4.Dont forget to load MAps for your country
5.Nokia GPS works without any need of Wifi or Telecom operator for
Nokia Maps
6.If you have google maps installed ,
GPS will work too ,but it will ask for WIfi connection or network operator to download maps
7.Nokia location application is awesome
you can see you speed,navigate and do lots of things
but google Maps is no less
[just it needs some connection to download maps from internet ]

Problems with music player after upgrade to V20 (N...

I upgraded my phone last week to the V20... And now when i go to transfer music through music manager it will not refresh the music library? Anyone help? When i press refresh it just freezes and i have to turn it off when turned back on i can then access the music player and play the music, but if i try to refresh it again it just freezes again and then i cant get into the music player at all, needs to be turned off again, is this something to do with the upgrade?
Is there anything that can be done to resolve this?
Thanks in advance
Message Edited by geof on 10-Jul-2008 05:35 PM

I had the same problem with v20 but if I waited for like 5 min. it finally refreshed itself. It was pretty annoying so I formatted the memory and hard-reseted the phone. Now it's OK. However I noticed that if you use the PC software to restore the phone's setting, chances are that you'll have problems. So I use it only to restore messages, calendar data and contacts-never to restore the settings so be sure to unmark this option.

Nokia 5800 Expressmusic - problem

I have recently had my Nokia 5800 replaced by my contract provider, Orange. this slightly newer , or updated version of my original handset had a few differences, which I have managed to overcome. I find, however, that when I have an incoming call from someone on my contacts list, their name does not come up, only their number, and I do not know who is calling me. When I make a call, using my contacts list, I have no problem.
Can anyone help, please?

/t5/Pool-of-Knowledge/Missing-Caller-ID-on-Calls-SMS/td-p/371913
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

Nokia 5800 Serious Problems not Solved??

I have been using 5800 for over 4 months and I have updated my firmware whenever it is available but none of the firmware updates solved the following very serious problems that turned my phone into a useless thing:
First thing is the text messaging problem:
-While writing in Turkish language, while the number of letters in a SMS got higher and higher just a little bit(more than 50 characters), writing a SMS became painful, because it got slower and and slower so you cannot write your SMS properly and fast! The last thing that make me crazy is that I write a SMS more than 300 characters in over 10 MINUTES!!! (This problem must immediately be solved)
I hoped that v21 update will solve the problem but it did not, my older Nokia 1110 can write SMS under a minute no matter how long is the SMS is...
Second problem is the snyc between phonebook and calendar:
-The problem is that you can add birthdays under persons in phonebook but why cannot we set those dirthdays as calendar events???!!!
V21 neither solved this problem!
Third problem flash not full screen!:
- The last thing is that when ever I start a flash .swf file in works properly but when I try to change the resolution to full screen, a useless screen keyboard pops up and you cannot chose to close this, so in reality you cannot use flash .swf files fullscreen!
The problems above are serious problems, that make the phone useless and must immediately be solved,
DOES ANYBODY HAVE A SOLUTION FOR THE PROBLEMS ABOVE?
THANKS FOR YOUR ANSWERS ANYWAY...

[quote]
Third problem flash not full screen!:
- The last thing is that when ever I start a flash .swf file in works properly but when I try to change the resolution to full screen, a useless screen keyboard pops up and you cannot chose to close this, so in reality you cannot use flash .swf files fullscreen!
[/quote]
The third problem there is a workaround: create a mini webpage with the following content::
(replace 'myflashimage.swf' by the name of your swf).
<html><<head><title>My Flash</title></head>
<body>
<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,0,0" width="520" height="420" align="middle">
<param name="movie" value="myflashimage.swf" /><param name="menu" value="false" />
<param name="quality" value="high" /><param name="bgcolor" value="#000000" />
<embed src="myflashimage.swf" menu="false" quality="high" bgcolor="#eeeeee" width="520" height="420" name="myflashimage" align="middle" allowScriptAccess="sameDomain" allowFullScreen="true" type="application/x-shockwave-flash" pluginspage="http://www.macromedia.com/go/getflashplayer" />
</object>
</body></html>
Nokia 5800
FW 30.0.011

Nokia 5800 Screen Problems After Firmware Update V...

Hi all,
I have the Nokia 5800 navigation edition. I just updated the firmwareon it from V40. to the latest available 51.2.007. Doing so has turned the phone's screen into a huge mess - the lower half of the screen is all white and the upper half has some weired flickering and the icons(the ones that are visible) are all messed up too and some of them are not responding at all.
Heres what I've done to resolve the problem:
- remove the battery, memory and sim cards for a few hours.
- reboot the phone without the memory card(eliminating any corrupt setup files).
- reinstalled the V51.2.007 update several times using bothe the Ovi Suite and the older Nokia PC Suite updater.
- tried running the updates on all XP, Vista and Windows 7.
Can you please advise me of any other possible solutions I can try. Is there any way to revert back to the older firmware. The phone was working just fine before the update.
Thank you all for your help.

There is another way to hard reset your phone and it is as follows.
With your phone powered off, press and hold Green + Red + Camera Keys. Then power on phone using the on/off button whilst keeping the three keys depressed until you see the Nokia Shaking Hands Logo.
Always remember to backup your phone before performing resets as your data may be lost.
This reset will revert the phone to its out of the box state, so it will revert back to the original version of Maps that came with the phone. However, this should be an issue as you can easily redownload and reinstall the latest again.

Nokia 5800 screen problems when unlocking

When I unlock my phone, I get horizontal and/or vertical lines - I can't use the phone during this time, because the display is so badly affected!
After about 5-10 seconds, the home screen will show perfectly normal. When I either lock the phone, or lock it manually, then unlock it a few minutes later the lines come back again!
Is this a hardware or software fault? If it is a software fault, how can I resolve this annoying problem?
5800 v20.0.012 -- 6500s v9.40 -- 6233 v5.43 -- 5140 v3.13

I have exactly the same fault on my 5800 to the point where the phone is completely unusable.
Used the "Contact Us" facility 5 days ago - still waiting for a reply/acknowledgment.
I bought the phone in mid February so it was quite an early release model, V11 frimware, but the screen fault was there early on but only very occassionally. Had the phone updated to V20 but the problem was still there. However it got progressively worse until the phone became unusable. The screen can only be restored by powering off and on again but once the screen has gone into saver mode it cannot be restored via the unlock button, or any other means other than a power down.
Sent the phone to the Nokia "Anovo" repair centre only to have it returned 10days later with exactly the same fault as I sent it in with. The return advice note stated that details of the repair would be found on the enclosed letter - there was no enclosed letter. The return form states that all phones sent in would be automatically updated to the latest firmware - mine wasn't, even though Nokia notified me 2 weeks previously to inform me that there was an update for my phone.
Rang Nokia Care last week, (Thursday) to be told that someone would contact me by phone, (borrowed phone obviously, as I had stated my 5800 was unusable). Friday and I had not been contacted. Rang again Friday morning 10.30am only to be told someone would contact me. Left a contact phone number again. Friday afternoon - still no contact so rang again. This time I was informed that someone should have told me that I wouldn't be contacted until Monday as thet were all "Very Busy" - I wonder why. Today, Monday afternoon stil no one has been in contact so I suppose I am going to have to go through the whole routine again.
I am very close to the point where I am going to give up and demand a refund for an item that is clearly "Not of Merchantable Quality" or "Fit for Purpose" which would be a shame as when it worked I was really pleased with it. I bought the phone outright so I have no contract redress so am completely in the hands of Nokia. I know that Nokia is a very large company and I am but a single customer but from all the forums I have lookes at since this saga started I am driven to believe that the 5800 is causing Nokia some serious problems.
If I do finally get some acknowledge from Nokia I will inform this forum.

Nokia 5800 Sound problems in music player

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