Nokia 5800 Touch Screen unique problem

Hi
My 5800 is showing some unique problems these days.
If i click the telephone key on the touch panel the contact keys gets pressed.
And this happens acroos all applications.Tried reset, hard, soft everything but not got the solution.
If anyone has please do share as this is taking on my nerve.

It's not unique because other people have had the same issue.
It happened on my device when I took it apart and put back together and tightened the screws too much. It has something to do with the connector connecting the display's touch sensor to the phone electronics.
Loosening the screws helped.
(I took it apart to install some non-Nokia covers on it which might not have the exactly same dimensions as the original ones. By the way some non-Nokia covers have a ridiculous design flaw which reflects the light from the LED flash right into the camera module and ruins all photos taken with a flash!)

Similar Messages

5800 touch screen response

Sometimes Nokia 5800 touch screen does not work when I get an incoming call and press the accept button.
Did anybody share the same experience ?
Does anybody has any solution to offer?
Plz suggest

Sometimes I need to touch it more than once, but it usually works. This happens less often since updating to V31.
If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture.

My 5800 touch screen is not working properly.

Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.

Tarun_Konduri wrote:
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.
Tarun_Konduri wrote:
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.
Dear all,
I had the same issue with my nokia 5800, finally I found very interesting thing, I have been doing everything to bring my phone back to original condition where simply I can touch and access the phone.
Actually the issue was with the thin plastic piece which was put on the touch screen for its protection. I was struggling to touch and access the phone but i coudnt for almost 2 weeks, it was directing me to bottom left corner touch buttons of the phone and automatically opens and activate functional which I didn't want.
Solution was, I simply removed the thin plastic layer from the phone , Now it works fine.
Hope this will help.

5800 touch screen life

What is the expected life of 5800 touch screen.
Is it "4-wire" or "5-wire" resistive touch screen?
Here is a comparison of touch screen technologies in short:-
http://www.softtouch.co.in/compareTouch.htm
So as you can see life of the two types of resistive touchscreens is very different.
Also how much does "a milion touches" translate to in real life?
Should i be playing BOUNCE on 5800?

It seems only 4-wire Resistive touch screens require caliberation.
Since 5800 has caliberation settings the screen must be 4-wire Resistive touch screen.
Thats bad :-(
So I can't play bounce.(don't want to lose the screen)
And Global Race was never playable at its horrible framerate.

5800 touch screen problem

I have this phone from six months.
It is having touch screen problems since a few days.
like for eg. When I tap the message icon it opens gallery,The touch seems to be on right side wherever I tap or touch.The phone then when it gets restarted works fine.
Touch screen calibration does not seem to work and I have the latest firmware update too.
Please help.
Thanks

Had my 5800 for a few months now, and had no issues until 2 days ago. Suddenly, the touch screen stopped responding properly and was selecting the wrong icons. It was impossible to write a text message! The weird thing was that it wasn't selecting the next character/ icon to the left, it was completely random!! Tried turning off and on and removing battery, but that didn't work! Calibrating the screen also didn't work.
About 3 hours later I felt it vibrate in my pocket, so took it out and couldn't figure out why (no call/ text/ keypad still locked etc) but the touch screen was back to normal as if nothing was ever wrong!
So, happy it was just a minor 'blip', I carried on using the phone (with no problems) until tonight... Exactly the same has happened! Guess it'll be going back to Nokia for repair tomorrow!

Nokia E6 touch screen problem

My E6 00 comes with symbian belle i bought it last month a week leter the touch screen stop functioning proper, i need to lock it and reopen it every minute for me to use the touch screen and even then its not all the part of the screen that is working like the option key, OK or cancel key, the drop down menu at the top of the screen which can be used to on/off the network connection. I've used *#7370# to format it twice but the problem still remain i regret buying the phone. please ! someone should help me on what to do i'm confuse

Have you checked that you have the latest firmware onn your device via the device itself or Nokia Suite? If there is an update offered, please update. If that doesn't work, try re-installing your current firmware through Nokia Suite. Failing that, perform a three finger hard reset, and if that doesn't work, then you will need to take your phone to your local Nokia Care point for them to inspect.
http://nokia.com/support

Nokia 300 touch screen problems

hi , i have bought this nokia 300 recently and after just three months its touch screen is malfunctioning, the proble is that if u touch the left side if the screen the effect is visiblle on a little right side, not that exact point which i want to click. e.g if i touch alarm , it open calender, need help

uvijay wrote:
Nokia 300 touch is not working.I understand Nokia touch is not working properly for many people . But unfortunately we bought two touch models of Nokia both not working.
Hi uvijay,
Welcome to the forum.
Have you done calibrating the touchscreens of the two devices? Also, check if soft reset will fix your problem. You can do a soft reset by dialing *#7780#. After that you'll be asked to enter a lock code. Just enter 12345 if have not changed it. You can also do the steps advised by @ng85 (message no. 4) above.

Nokia 5233 touch screen problems

Sometimes when someone calls me and I try to receive the call by pressing the touch screen button on my 5233, the button does not respond and I have to pick up the call by pressing the green button. Other times it works fine.
Since the problem is not regular when I visited the nokia service center they could not provide any solution.
Would you please suggest something.

I have the same problem with 5230...unlocking to attend the call by sliding does not work.
I have one more issue /t5/Nseries-Devices-and-S60/screen-pad-gets-locked-whenn-dialling-5230/td-p/652534

Nokia 5800 freezes, needs restart - problem starte...

Hi there,
I think I have a fairly unique problem, but I hope someone here can help me.
I have a Nokia 5800 which is fantastic, apart from the very annoying problem that the phone will freeze and ultimately crash about 50% of the time when I flick the key lock after it has spent a bit of time on, but not being used (in stand by). I will press a button (e.g. to bring up the dialler, or even just the menu screen) and the phone will obviously register the command (tactile response, and button will highlight), but not respond. If I leave it, it *might* eventually load, but any further inputs are met with the same overly sluggish response. It basically becomes unusable, and I have to switch it on and off again. If I have tried to press too much, ultimately even the on/off button won't respond, so I have to remove the battery. Once the phone is started up again, it's fine - until the same thing happens again about an hour later. As I'm sure you can understand, this makes the phone totally unreliable, and therefore not much good at its core function of being a phone!
This started happening the evening after my number was ported from O2 to Orange. I thought it was the phone itself, so I put the factory settings back on, then updated the firmware, and still I suffered the same problem. I took the handset back to the shop I bought it from, and got it exchanged for a brand spanking new handset today. I got it home and....same problem. V20 firmware was pre-installed on the new handset.
I am now thinking that this problem could be related to the number port - the week and a half before I did this, I had no problems with the phone whatsoever. I just wondered if anyone had any further insight on this, and if it's even possible for a number port to stop a handset working correctly?? Any suggestions or ideas are extremely welcome, this is driving me mad!
Many thanks.

Hmm. From what you've described, it doesn't seem to be related to the number port/SIM card.
If you press and hold the middle button (menu key), what applications do you see running?
The symptoms you described is quite new to me and I haven't had that happen on my 5800.
My next thought would be something new that's been installed. On both the original and replaced phone, were there applications, video files, or something that you installed after you got the phone? Include applications from either from Download! or external sites.
Does your phone come with pre-installed software from your network, i.e. a network variant?There are variants in the phone software customised to the network's specifications. In general, I find that a lot of major complaints about software issues tend to come from phones which have been customised by networks.
Unless someone else can come up with an idea, you could try the steps below (some of which you tried already, but can always try again):
1. Reboot your phone: Switch the phone off. Take out the battery. Wait a few minutes. Put it back in and switch the phone on.
2. Restore original phone settings: It will be under phone settings or type *#7780# in your phone's standby mode. No data will be lost, but you will reset all your phone's settings back to the default.
3. Hard reset: AKA the 3 finger reset. [not applicable for version 11. It's for 20.0.012 and presumably higher], you do a hard reset with the phone off and pressing the following buttons at the same time -- green "call" key, red "end call" key and camera button.
NOTE: Step 3 will remove all personal content and data added after the original default state. So you might want to do a backup using Nokia PC Suite's Backup application and/or backup to your memory card before you do any of those steps.
Otherwise, you may want to go back to your dealer (if it's still an option) or take your phone to be assessed at your Nokia Service Centre.
"Try not. Do or do not, there is no try."
If you found someone's comments helpful or like what that person has to say, please give some Kudos to the post!

Nokia N8 touch Screen stop working..

first of all Thankyou for reading my post.
espicially to those who wanted to help me.
also before i post this problem i read lots of problems same as my phone problem.
main is Touch Screen wont work.
i did this.
8secs depressed the power botton. failed.
depressed volume down + camera + rare botton + power botton - failed.
i tried also to restore factory setting. but the code 00000 0000 or 12345 factory default code. wont work also.
guys if anyone knows how to fix my n8 touch screen.
and im using the mouse to navigate my phone.
please help me. the phone ages 21months.
before this problem happen. i installed an application called.
freeware LIE DETECTOR.
and after that it stop working..
any idea suggestion or fix solution is much appreciated.
im a loyal user of nokia since my phone back then is NOKIA 3210.
please help me sir/maam.
thankyou very much!

done updating.. this so called microsoft plugins configuration.
still touch screen is not working.. what should i do.. please help!
im not from EU sir.
im from philippines i bought this cellphone when i was in saudi arabia.
so that means warranty is not applicable to my location right now.
pressing power button 8secs and menu volume camera power it does reboot.
but after that still touch screen wont work.
is my phone broken?
by that application LIE DETECTOR?
that means i cant trust nokia applications at all.
i dont know what to do.

Nokia C6- Touch Screen is not responding

Hi
I have bought a nokia c6-00 few month back.. from last two-three day, the touch screen of this cell is not working properlly..Even i have restarred mobile many time..some time is working..but within the second again faceing the same problem...
Is any one faceed this type of problem. is this a software or hardware proble..
it is very disappointng me..
Please have any solution for same..
Regards
shtru

Hi Shtru,
I will suggest you try and calibrate the device first by using the keypad, the steps to do this are as follows:
Menu > Settings > Phone > Touch input > Touch screen calibration. Follow the instructions on the screen.
This should address your issue.
If this post answers your question, you can help others by clicking the green accepted solution' button.
Please ask your questions to the main board and not to my mailbox. Thank you.

Nokia 5800 lcd screen stopped working

Hi,
A few months ago i replaced my nokia 5800 screen with an unofficial one. After a recent update the screen stopped working. If I install a new and genuine nokia screen will this fix the problem?
thanks

maybe/maybe not you should not attempt these things yourself you have already voided your warranty
i just hope the original screen works
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia 5800 XM - Screen Flickering

Hi,
I have purchased Nokia 5800 XM in the month of Jan.
I am facing a strange issue. When i try to unlock my cell the screen is flickering where i cant see any thing but blurr images.
You cant see whats on the screen. You just cant operate your cell.
XM has a lot of problems and I recommend not to buy this cell.
Ron

You have simply got a faulty phone, take it to a nokia care point and get it repaired under warranty.
Over three million 5800's have been sold now so it's a bit late that you are advising people not to buy it
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.
Message Edited by psychomania on 08-Jun-2009 11:24 AM

Nokia 5800 not receiving texts problem!

Hi guys Bought the Nokia 5800 about 2 weeks ago and all has been fine with it until recently.....
Ive done no modifications of upgrades or played about with any of the settings..
But now for some reason im not receiving text messages when they are sent??
The only way I can get them is by either sending one, turning my phone off then back on or by going into message settings and selecting view sim messages then the message will pop up....
But I have to do this everytime which is quite annoying! I can do everything else fine....send messages, ring people receive calls etc.
Ive rang vodaphone and 5 times they have fobbed me off with different things to try and none have worked....Ive tried the hard reset and still nothing!
Is anybody else having this problem, or does anyone know a solution to fix it?
Thanks

I haved the same problem and I think I solved it, and it works (right now and hopefully also in future).
I have 5800XM with latest firmware upgrade - V30.0.011
THIS IS NOT NEEDED BUT USEFULL
Connect your phone (with phone battery loaded on full) to PC. Make backup of your phone data. Menu START, Nokia, Nokia Ovi, Content Copier
If you have V20 or V21... *#0000# - select this combination as a phone number to check what version do you have. If you have V20 you can update firmware to V21 via NSU (Nokia Software Updater). All international language versions beside English are corrupt (last week I checked, maybe something changed) so better use English version because it's always latest, fresh etc. ALWAYS read what NSU talk to you on the screen.
If you have already V21, update to V30 you can do only from phone. You must have access to stable WIFI connection (because file to download is something like 5MB size) and phone battery loaded on full. I'm using Polish language so I don't know how it's named in English but... Press middle button twice, go to Preferences, go to Phone and find icon with arrow ("Phone management" or something like that) then phone icon with arrow straight down - this is responsible for firmware update.
THIS IS IMPORTANT IF YOU ARE AFTER FIRMWARE UPDATE (OR IF YOU HAVE BASIC FIRMARE VERSION) AND DON'T GET NEW MESSAGE INDICATION AND/OR NEW SMS SOUND INDICATION
Press middle button twice, go to Preferences, go to Phone and find icon with arrow - "Phone management" or something like that, then pure phone icon - "Factory settings" or something like that. Some window arrive, click OK. This is not hardcore format, you don't loose anything.
After this operation you will have "clean screen" like straight from factory, so if you haved before little "tuned" screen and overall phone (added phonebook contacts from SIM card, selected wallpaper, different profile etc.)... you know what to do - tune it again. ;PP
I tested it. On different profiles (General, Outside - one hella loud profile on 5800 speakers, better don't use it rooms where silent is needed xD), with upcoming sms when screen was active, with upcoming sms when screen was locked - indication works with the sound!
Turning on/off phone registry logging (incoming/outgoing connections, sms etc.) got nothing to do with solving this problem.
Have hope it helps someone... This is for 5800 but what I see also other Nokia models have the same problem so maybe other users find this post usefull too.
Greetings from Poland
Marcin
NOKIA IN USE: N8

Nokia 5800 - keep screen on when charging?

Is there a way to keep the screen of the Nokia 5800 turned on when the phone is plugged into a charger. This functionality was available on many older generation (non-Symbian) Nokia phones, but I can't find such a setting on the 5800.
Similarly, it would be useful to have a way to keep the phone unlocked when it is plugged into a charger.

If you download 'smartlight'
http://www.handango.com/catalog/ProductDetails.jsp?storeId=2218&deviceId=2122&platformId=20&productI...
you can keep the light on all the time. worth every penny!!

Nokia 5800 Touch Screen unique problem

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