Nokia 5800 v11.0.008 problem

im trying to download the new v40 or v50 but its saying no updates available can some one help me

Reasons why a phone cannot update:
1. It is a country variant - country variants often get the updates later, or have updates skipped altogether. A Turkish country variant product code for example, skipped v40 and updated from v31 straight to v50.
2. It is network branded - phones acquired from network providers or these providers' stores SIM free are branded, and will not get updates until the networks approve and modify the updates to their liking.
3. Special editions - These special editions are chartered editions and may never get updates unless taken to a Nokia Care center.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Similar Messages

Nokia 5800 [ Screen and phone problems]

I got a problem with my nokia 5800 screen,
sometimes when my brightness is bellow 80% 2-3 flikering lines apear wherever i am ( home screen, watching a video, browser,call someone etc.)
when brightness is at 80% its normal always( maybe of the high brightness i may not see the lines)
however this is annoying and i want to know if i can do anything about it !
on top of that my phones shuts down suddenly on its own randomly!
the phone is functioning well running app without any problem and watching videos !
skype

The 5800 is getting on in years now so it's definitely a hardware issue your facing. Your best bet is to visit a Nokia Care Point and see if it's worth the cost of repair otherwise you'd be better off getting a new phone.
Ray.

Nokia 5800 Low GPRS connection Problem In canada /...

Hi ,
i bought a Nokia 5800 phone , from Middle East , but they come from europe in general
I live in Canada thought and my Connection to FIDO GPRS is veryyy Loww take a minute to log on evry page .....a friend told me that the problem is because you bought it from outside Canada leaded to make it low cause the Hz that the phone is exepting isnt the same as the Hz of Canadians operators .......so my question is : dos anyone know what shold i change/update? to make my conectivity compatible with the canadian/american connectivity??
Thanks a lot for anyone
P.S: Connection to Wifi is PERFECT! cause its international...if you guys understand

In fact.. a no. of users have this issue..
/t5/Connectivity/5800-memory-full-in-PC-Suite-mode/m-p/743651/highlight/true#M32680

Nokia 5800 freezes, needs restart - problem starte...

Hi there,
I think I have a fairly unique problem, but I hope someone here can help me.
I have a Nokia 5800 which is fantastic, apart from the very annoying problem that the phone will freeze and ultimately crash about 50% of the time when I flick the key lock after it has spent a bit of time on, but not being used (in stand by). I will press a button (e.g. to bring up the dialler, or even just the menu screen) and the phone will obviously register the command (tactile response, and button will highlight), but not respond. If I leave it, it *might* eventually load, but any further inputs are met with the same overly sluggish response. It basically becomes unusable, and I have to switch it on and off again. If I have tried to press too much, ultimately even the on/off button won't respond, so I have to remove the battery. Once the phone is started up again, it's fine - until the same thing happens again about an hour later. As I'm sure you can understand, this makes the phone totally unreliable, and therefore not much good at its core function of being a phone!
This started happening the evening after my number was ported from O2 to Orange. I thought it was the phone itself, so I put the factory settings back on, then updated the firmware, and still I suffered the same problem. I took the handset back to the shop I bought it from, and got it exchanged for a brand spanking new handset today. I got it home and....same problem. V20 firmware was pre-installed on the new handset.
I am now thinking that this problem could be related to the number port - the week and a half before I did this, I had no problems with the phone whatsoever. I just wondered if anyone had any further insight on this, and if it's even possible for a number port to stop a handset working correctly?? Any suggestions or ideas are extremely welcome, this is driving me mad!
Many thanks.

Hmm. From what you've described, it doesn't seem to be related to the number port/SIM card.
If you press and hold the middle button (menu key), what applications do you see running?
The symptoms you described is quite new to me and I haven't had that happen on my 5800.
My next thought would be something new that's been installed. On both the original and replaced phone, were there applications, video files, or something that you installed after you got the phone? Include applications from either from Download! or external sites.
Does your phone come with pre-installed software from your network, i.e. a network variant?There are variants in the phone software customised to the network's specifications. In general, I find that a lot of major complaints about software issues tend to come from phones which have been customised by networks.
Unless someone else can come up with an idea, you could try the steps below (some of which you tried already, but can always try again):
1. Reboot your phone: Switch the phone off. Take out the battery. Wait a few minutes. Put it back in and switch the phone on.
2. Restore original phone settings: It will be under phone settings or type *#7780# in your phone's standby mode. No data will be lost, but you will reset all your phone's settings back to the default.
3. Hard reset: AKA the 3 finger reset. [not applicable for version 11. It's for 20.0.012 and presumably higher], you do a hard reset with the phone off and pressing the following buttons at the same time -- green "call" key, red "end call" key and camera button.
NOTE: Step 3 will remove all personal content and data added after the original default state. So you might want to do a backup using Nokia PC Suite's Backup application and/or backup to your memory card before you do any of those steps.
Otherwise, you may want to go back to your dealer (if it's still an option) or take your phone to be assessed at your Nokia Service Centre.
"Try not. Do or do not, there is no try."
If you found someone's comments helpful or like what that person has to say, please give some Kudos to the post!

Nokia 5800 not receiving texts problem!

Hi guys Bought the Nokia 5800 about 2 weeks ago and all has been fine with it until recently.....
Ive done no modifications of upgrades or played about with any of the settings..
But now for some reason im not receiving text messages when they are sent??
The only way I can get them is by either sending one, turning my phone off then back on or by going into message settings and selecting view sim messages then the message will pop up....
But I have to do this everytime which is quite annoying! I can do everything else fine....send messages, ring people receive calls etc.
Ive rang vodaphone and 5 times they have fobbed me off with different things to try and none have worked....Ive tried the hard reset and still nothing!
Is anybody else having this problem, or does anyone know a solution to fix it?
Thanks

I haved the same problem and I think I solved it, and it works (right now and hopefully also in future).
I have 5800XM with latest firmware upgrade - V30.0.011
THIS IS NOT NEEDED BUT USEFULL
Connect your phone (with phone battery loaded on full) to PC. Make backup of your phone data. Menu START, Nokia, Nokia Ovi, Content Copier
If you have V20 or V21... *#0000# - select this combination as a phone number to check what version do you have. If you have V20 you can update firmware to V21 via NSU (Nokia Software Updater). All international language versions beside English are corrupt (last week I checked, maybe something changed) so better use English version because it's always latest, fresh etc. ALWAYS read what NSU talk to you on the screen.
If you have already V21, update to V30 you can do only from phone. You must have access to stable WIFI connection (because file to download is something like 5MB size) and phone battery loaded on full. I'm using Polish language so I don't know how it's named in English but... Press middle button twice, go to Preferences, go to Phone and find icon with arrow ("Phone management" or something like that) then phone icon with arrow straight down - this is responsible for firmware update.
THIS IS IMPORTANT IF YOU ARE AFTER FIRMWARE UPDATE (OR IF YOU HAVE BASIC FIRMARE VERSION) AND DON'T GET NEW MESSAGE INDICATION AND/OR NEW SMS SOUND INDICATION
Press middle button twice, go to Preferences, go to Phone and find icon with arrow - "Phone management" or something like that, then pure phone icon - "Factory settings" or something like that. Some window arrive, click OK. This is not hardcore format, you don't loose anything.
After this operation you will have "clean screen" like straight from factory, so if you haved before little "tuned" screen and overall phone (added phonebook contacts from SIM card, selected wallpaper, different profile etc.)... you know what to do - tune it again. ;PP
I tested it. On different profiles (General, Outside - one hella loud profile on 5800 speakers, better don't use it rooms where silent is needed xD), with upcoming sms when screen was active, with upcoming sms when screen was locked - indication works with the sound!
Turning on/off phone registry logging (incoming/outgoing connections, sms etc.) got nothing to do with solving this problem.
Have hope it helps someone... This is for 5800 but what I see also other Nokia models have the same problem so maybe other users find this post usefull too.
Greetings from Poland
Marcin
NOKIA IN USE: N8

Nokia 5800 with terrible slowness problem

I have a Nokia 5800. The device recently became very slow. The simple act of shutting down and restarting (detection range of a local network) take a period of several minutes long. Middle clicking on the menu appears, takes just a long time. What can I do to fix this.
It is important to note that the device is installed version 50.0.005

From what u tell it probably would help formatting it at some point. Note that this will delete everything on the card. Back up first.
Could you answer some of my above questions?
Meanwhile you could clear browser cache. Also an extreme amount of messages could slow down your phone if they're stored on the phonememory.

Nokia 5800 Touch Screen unique problem

Hi
My 5800 is showing some unique problems these days.
If i click the telephone key on the touch panel the contact keys gets pressed.
And this happens acroos all applications.Tried reset, hard, soft everything but not got the solution.
If anyone has please do share as this is taking on my nerve.

It's not unique because other people have had the same issue.
It happened on my device when I took it apart and put back together and tightened the screws too much. It has something to do with the connector connecting the display's touch sensor to the phone electronics.
Loosening the screws helped.
(I took it apart to install some non-Nokia covers on it which might not have the exactly same dimensions as the original ones. By the way some non-Nokia covers have a ridiculous design flaw which reflects the light from the LED flash right into the camera module and ruins all photos taken with a flash!)

Nokia 5800 expressmusic e mail problem

Ok - I'm probably not being very clever, but I have recently acquired a N5800 and have all my e mails sent thru to me by Nokia mail. Problem is I can't reply to them or send out e mails as they all get sent back un-delivered. Don't know if its related, but I can't open attachments to e mails either. My e mail address is talktalk.net which is working as normal on my pc.
Any suggestions please?
Peter

When you sign up for Google Labs, a Starred Item folder is created, but hidden. You will first need to log into your Gmail account and unhide the Starred Items folder in the Gmail account settings. After un hiding the Starred Item folder, please use the following steps to allow Nokia Messaging to synchronize with your Gmail account:
1. Log into https://email.nokia.com
2. Select Edit Settings next to the email account encountering problems.
3. Deselect the Starred Item folder.
4. Click OK.
If I've helped in any way, a click upon the white star at bottom right of screen would always be appreciated.
However if my answer also solves your problem clickingbelow it will benefit other users!

Nokia 5800 XM JAR installation problem.

When I bought my phone came with firmware, 30.0.101 .. Yesterday I upgraded firmware to 31.0.101. Then this problem occurred. When I try to install any JAR file, It goes to about %75 and then says "Unable to install".. Do you know the solution? SIS files has no problem whatsoever.

Hi plato, You said that you have upgraded from 30.0.101 to 31.0.101
But you are unable to install the JAR files, I also faced this problem
what I did is I have reset my handset 5800, then changed the date and time
it installed successfully, so try this.
You won't get a second chance to create a first good impression.

Nokia 5800 31.0.008 CALL BUG

Hi!
Also with this firmware, occasionally, phone crash (freeze and reboot) during a call, when H3G netwok (3 Italy) is missed (0 antenna signal).
In Italy, when H3G network (HSDPA, UMTS) is unavailable, the operator switch automatically in roaming mode (GPRS TIM).
Maybe, in the 5800XM OS there's a bug in this switch management.
A routine to close call, is better then a "crash and restart".
Thx
Bye

i think it's not a bug, but a feature
this behaviour is there since the first firmware version, but i also like to have text there, it can be small but icons only is not very usefull and there is also space for a small text!
V21.0.025 » 04-09-2007 » RM-356 5800 XpressMusic » Language pack 01

Nokia 5800 volume slider icon problem

Hello everyone I have just bought this phone a couple of days ago and have noticed that when i use the volume keys anywhere else other than when playing music or video back, the volume indicator is nowhere to be seen, the keys still work its just I cant see the slider go up and down . Ive restored my phone to factory settings, reloaded the firmware and still no luck, I did download 1 or 2 themes for it , could that have an effect , thanx in advance
Cheers !

Just tried it on my 5800 and you don't see the volume slider in web, opera etc but the volume adjustment is made. You do see the volume slider in the music or video apps though.
When you use the supplied headphone accessory with the music controls on it and advance the track, you will see a brief scroller on the screen telling you what track you are now listening too. The volume display doesn't come up though.
It doesn't bother me too much at all as I can hear that the volume has been changed.
If my post has helped you in anyway, please press the 'kudos' button.
Thanks

Nokia 5800 PC suite connection problem

when i connected my 5800 to my computer with usb..... in pc suite mode
it shows both memory card and phone memory full... which are not...
plz help

In fact.. a no. of users have this issue..
/t5/Connectivity/5800-memory-full-in-PC-Suite-mode/m-p/743651/highlight/true#M32680

Nokia 5800 locked after software update

Hey I was hoping someone would be able to help me. I've got a nokia 5800 express music phone. I updated it but then the phone got locked. It keeps saying code error and the green+red+camera thing isn't working as well... I got the phone from England but now I'm using it in sri lanka...So pls pls help me.....

Take a look here and see if there's anything that can help you (read the pool of knowledge post too) : /t5/Nseries-Devices-and-S60/Nokia-5800-NEVER-HEARD-BEFORE-PROBLEM/td-p/640228

Nokia 5800 screen error

Hey guys, I have a Nokia 5800 with a weird problem, where the screen appears all fuzzy and scrambled. Usually it goes away after a while or after restarting the phone, but this time it still does that even after restarting the phone many times. I tried to hard reset the phone but it still has the same problem. Does anyone have the same problem? It looks a lot like this: http://www.360east.com/wp-content/nokia5800fuzzyscreen.jpg

Hi Draco77,
Thank you for your post and welcome to the forums.
From what you describe and looking at the screen shot you supplied I would recommend you visit your local Nokia care point. You can find this on the below link:
http://www.nokia.com/global/support/locations/
Regards
Raoul_Duke
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Profile problem in my nokia 5800

after opening and editing my profile's ringing tone and message alert tone, this message appears..."not enough memory to display all ringing tones. only tones with the read-only memory will be displayed."
and it does not display the stored music that i had...
v11.0.008
v11.0.008.382.01

If you have any app unsigned, uninstall it. If it doesn't work, maybe the problem isn't from apps, and the phone needs reset.
Factory settings reset. In standby, dial *#7780# and the phone's security code (the nokia's default security code is 12345). This reset restores phone's original settings.
Soft reset. In standby dial *#7370# and the phone's security code. Soft reset deletes ALL your phone's data.
Hard reset (the three key code/reset). Turn off the phone. Press and hold three keys together, the green/talk key, the * key and the number '3'.Then, turn on the phone and don't let the three keys before you see the nokia hands logo/nokia boot up screen.
For 5800 XM hard reset need different keys/buttons. The green/talk key, the red key and the camera key/button. The process is the same.Warning!You will lose All your phone's data!
If this post was helpful/useful, please click the Kudos button to say 'thanks'
If you want to thank someone, just click on the blue star at the bottom of their post

Nokia 5800 v11.0.008 problem

Similar Messages

Maybe you are looking for