Nokia 5800 v40 updating problem!

Hello
So, I used NSU to my update my Nokia 5800 device, the code is on the list and both Ovi suite and NSU detect the new firmware, NSU downloads the update, then when it says " installing update" ( 15 minutes left ) it asks me to revome the USB connection, restart my device and connect it again, I did that, didn't work, removed the memory card and did it agian, didnt work. it showed the same message, so I used Ovi Suite, it did just the same thing, I thought my USB port has a problem, so I put the USB cable in another port ( I think that solved the ' conneciton has been lost with your device problem' but not for long, till I ran into another problem, " Iternal module error" I searchded for it, and this is what I found /t5/Software-Updates/quot-Internal-module-error-quot-in-NSU-fix-offered-here/td-p/88351;jsessionid=5... I did what's mentioned there, it said "loadlibrary ("regsvr32 C:\WINNT\system32\msxml4.dll") failed - the specified module couldn't be found , any suggestions? Thanks.

lol, sorry, "replying" for myself here, the code is "regsvr32 C:\WINNT\system32\msxml4.dll" I use windows xp not NT, so I changed it to "regsvr32 C:\WINDOWS\system32\msxml4.dll" which worked for me, now that my USB connection and Iternal Module problems are solved, I will try installing the new update using Ovi suite again, I will let you know what happens, bare with me

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Nokia 5800 xpressmusic Update problem

So, my nokia won't update via NSU, Over The Air, or the Ovi Suite.
Software Version: V 20.0.012
Software Version Date: 26-01-2009
Custom Version: 20.0.012.325.02
Custon Version Date: 28-02-2009
Language Set: 01
Model 5800 XpressMusic
Type: RM-356
Last Update: Not updated.
Locked to Orange-UK.
It won't update...
I'm a novice at Nokia's... I've always been a Sony Ericsson user.
Could you provide any assistance? Thank you for your time, users.

As you have stated.. the phone is locked to Orange - UK.. You will be able to update only when Orange - UK will approve of that..Since when are you having this phone ? You may contact the Operator in this regard and point out that its almost 2 years old version.. Good if they agree to do that....
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Nokia 5800 v40 update through Ovi messed up

What is happening here. It says update is 122Mb but it keeps on downloading after that as well?
Attachments:
Ovi downloading.jpg ‏52 KB

Ok so its tthe next day i did repair of Ovi Suite before again downloading the v40 update. this time it seems to have worked. But what is this weired behavior , i would like to know. I also encountered this for Nokia Software Updater. I have the latest version of NSU installed but upon running it, it asks to download the 34MB of itself as update, then continues to download past that 34Mb mark with no sign of stopping.

Nokia 5800 Blue Update HELP

Hi i have got a nokia 5800 blue with V21.0.025
I am trying to update to V31 but cant
OTA says V21 is the latest & also PC updater says its the latest

Dear all
kindly visit the below link and read all the actual exp b4 updatig to V40'
NOKIA 5800 V40 BUGS
there are alot of bugs in v40 and its is discover by the ppl like you. I Have MY nokia 5800-d1 with the RM-356 type having SWV:21.0.0.25.
I am happy with it as i dont want to loose my data and time. It cost me alot
THE PRIOR KNOWN BUGS IN V40 UPDATE
NO RDS IN Radio Option (It was there in previous all version till V30&31)
Radio application can't be exited in the end
some application icons are multiplied like in previous firmware version
Thumbs of contacts on HS are loading too long
listing files in Settings/App mgr/Installation files takes way too long too
The screen won't turn off when you plugged the power. Same that it won't turn off after you unplugged from power.
Applications cannot be uninstalled. It says "Unable to start the installer" or something like that the radio application could not be quitted
The new SW update doesn't allow me to install updates. It just says fail...
Most of the time, the music player cant be closed and the song will show right on the home screen. my screen backlight also not go off when plug in or unplug the charger
Normally, when your 5800 full charged, it will beep and turn on the screen for couple of seconds. Now it won't turn off once this was triggered.
In Messaging, message won't open on tapping ! The message seems selected, and doesn't respond to tapping(single or double) ... then options for message also doesn't open, only option is to exit messaging
Frequently it happens I must remove SD before I can install/remove programs
video player bugs (many video played improperly, sound played without images. or freeze at some point, but the sound continues
Unable to install Opera Mini from Ovi Store and from Opera.com website download
Regards
Ahmad Ladhani

Nokia 5800 software update (from V31.0.101 to V40....

Does anybody works for Nokia here? I'm still hopeful to get real answers from real Nokia Support employees.
This is my post so far. An I also responded on the I hate my Nokia 5800. But I dont really hate it yet. I jus need the sotware to update.
Hi Nokia!
I purchased your Nokia 5800 Xpress Music mobile phone and I am trying to update the software/driver to improve 1: Touch Screen scrolling, 2: version of OviMaps, 3: Ovi Contacts, 4: SW application, and 5: WLAN performance.
I called technical support for mobile phones, unfortunately it is unavailable according to the recording, i've waited for thinking its a wrong message, but nothing happened the call dropped after the message.
The current software version is V31.0.101 and it does not upgrade. I have tried using my phone options to upgrade/update the software, this did not work, i have tried using the Nokia Software Updater but it can not find the new version of the software, and I have tried searching for the new software version by using my phone code under the battery and still it can not find the new software version.
I need help on resolving this issue.
I hope to hear from you soon.
Have a good one.
Cheers!
03/02/2010
Done all the reset and the reinstallation oof firmware.
NOKIA 5800
Mobile Issues
The phone touch screen is not very responsive.
Limited setting/shortcut you can set on the main screen.
Alarm is inconsistent. Sometimes it’s late.
Clock settings/time zone is not working properly.
The charger port on the phone is a bit loose. Charging gets interrupted even if there is only little movement.
Option is to update NOKIAs 5800 software. Current version is V31.0.101, the latest version is V40.0.005.
Nokia PC Suite / Nokia Software Updater cannot find the update
Tried to use the mobiles code, still cannot find the update
My mate has the same mobile NOKIA 5800 on a Virgin Mobile plan; he was able to update the software. I got images of his phone and my phone with different versions, mine was the old version his got the new 40.0.005 His mate has the same phone as well, which they manage to update the software. He tried helping me update the software, but ended up unable to update the software and got frustrated.
Option is to speak with TeleChoice Barrack Street. After TeleChoice checked the phone why it will not upgrade they suggested having the phone serviced/checked by Nokia Care in Morley.
I let Nokia have a look at the mobile/issue, they told me they will be able to update the software for me, I left my mobile with them, and after 3 business days and the going back and forth to Nokia, and they were unable to update the software. Very sadly, they said it’s being locked by Optus.
I am using 3 as my provider, the mobile I bought it outright from TeleChoice, no plan whatsoever. So I don’t understand why Nokia said it is being locked by Optus.
The option provided for me is to patiently wait for updates, which is available now or to return the product.
Now I am processing a replacement of the device from TeleChoice 10/02/03, hoping to have the issue rectified. They should rectify this, or there will be a violation againts fair trading.
Attachments:
Image029.jpg ‏206 KB

Actually, it has nothing to do with locking to their network. That's a totally different problem altogether that's independent from the branding.
What's happening here is altering the firmware so that it contains Three's logo and links to some of their services in the menu. Plus maybe a few alterations to maintain compatibility with the network, although they should be minor since unbranded phones will work on Three.
The trouble with making these alterations to updated firmware is that it takes time and therefore money to do it, and they get nothing in return. That's why it's such a low priority for network operators to approve updates.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

5800 XM- AFTER v40 UPDATE PROBLEM AND ANOTHER QUES...

This is my firt time in this forum. First, i have to tell that, sorry my bad language.
I am using 5800 XM since last month. I bought it with v31 and made the v40 update.
My question is; i cannot use Scrolling Contacts on the home screen correctyl. Sometimes, i took call and sms from users, but there is nothing on the pictures.. I cannot see any mark on contact photos... I tried everything. I changed my contacts names, changed pictures, change storage location (i took photos from stor. card to phone mem.) but nothing... Pls. help me about this... What is this ???
Second, Is there any NEW update for 5800 XM? Because, all my friends and me, we are not pleased this v40 update. We are madly waiting for new update..
Third, We took a new 5230 phone. Can anyone tell me, what is the release notes of v12 update??
Thank you very much.

nvm, found the solution now .... they are slide buttons ..... feeling a bit stupid now

Nokia 5800 V40.0.005 now available in South Africa

Just found out that V 40.0.005 is now available for South African Phones (0575950). On my way to download it now - - - Such a long wait!!!
Nokia 5800 XpressMusic Red V52.0.007
Hit the Kudos if I helped!

brennbar67 wrote:
i also noticed some problem on this new firmware version V40.0.005.
Problem:
1) It having difficulty to power up the phone... once it powering up, it will auto shut it down itself. I gotta retries many times only able to power up my phone. For old firmware, I didnt see this kind of problem
2) when the phone is fully charging, the LCD backlight UNABLE to turn OFF itself. I tried to charging my phone overnight, and when i wake up the next day morning, I can see the LCD backlight still turning ON.. this is something wrong here. For old firmware, I didnt encounter this problem before.
Nokia, please fix this bugs...
thanks!
WE ARE DOOMED! Looks like Nokia does not think the problem we faced is a firmware bug!
I have email their customer support on this issue and this is the reply I got from them:
SR# 1-10867639480
Dear Mr. Wang,
Thank you for emailing Nokia Careline.
In response to your inquiry, you can first reboot the phone by turning it off and removing the battery. Wait for around 5 minutes before returning the battery and turning it on. Another option will be to restore the settings by going to Menu > Settings and Phone > Phone mgmt. > Factory settings > Lock Code (default is 12345).
Alternatively, we suggest for you to make a backup of all important information.
Kindly refer at the link below for an online guide:
http://www.nokia.com.my/get-support-and-software/download-software/nokia-pc-suites/how-to/backup-and...#
Once done, you can format the phone.To format the Nokia 5800 Xpress Music, kindly dial the command *#7370# in idle mode > Lock Code (default is 12345).
You may like to visit our website at www.nokia.com.my for more information and support for your Nokia device. If you have further enquiries, please write to us again or contact Nokia Careline at 1300 881600. We operate between the hours of 8.00am and 8.00pm, seven days a week.
Kind regards,
XXX XXX X.
Nokia Careline
WHAT SHOULD WE DO NOW???!

Nokia 5800 V40.0.005

I have updated my Nokia 5800 to V40.0.005. It has worked fine however the home screen contacts bar is now a lot larger and i can not fit in all the contacts i wanted. Is there anyway of making 4 fit accross the screen?
Solved!
Go to Solution.

0575581: RM-356 Country Variant United Kingdom GB - MR
as meentioned 10000 times before ...
updating to new firmware depends on product code which represents your region of purchasing, language pack and if it's branded or not .... so NOKIA releases firmwares and release it for every product code depending on mentioned points
you can check for updates @ :
http://mea.nokia.com/support/download-software/device-software-update/can-i-update
To find what the latest available device software is, you’ll need your device’s product code. The code is printed on the white label beneath the battery (e.g. CODE: 0520001).
if your phone is branded with an operator, that means that you should go to the operator care center and ask them, not NOKIA
some updates delay in some countries variant product code, as it requires more effort to add language pack to it like and in some certain countries "example. China Japan Korea" or it needs the country to approve it due to its policy
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Nokia 5800 XM Display Problem

I have Nokia 5800 XM with its version updated to V 21.0.025. I had purchased this phone in Jan 2009 and had no major issues till yesterday.
Today when I unlocked the phone I suddenly saw a scrambled greyish display with flickring lines.
I locked & unlocked the phone again, I got back the normal screen. I repeated locking & unlocking to check whether problem still persist or not, unfortunately the scrambled display showed up every alternate time I locked & unlocked the phone.
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http://www.youtube.com/watch?v=Q9A7yd-2eeA
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I trusted Nokia for its superior build quality and durability and opted for this phone but it doesn't lived to its expectations.
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10-Dec-2008 09:46 PM
friedbrains wrote:
10-Dec-2008 11:26 PM
dan2007h wrote:
hi, i got my 5800 last friday and i think its a brilliant phone, but the screen randomly sometimes changes colour to red, green, blue and sometimes purple. I dont know if its a firmware problem (which i hope it is) or a fault with my phone.
Has anyone else experienced this problem with their 5800??
cheers
try to make a full backup of your phone's data and try to do a full factory reset... it might help, otherwise head to the nearest Nokia Care Point
how do you do a full factory reset??

Nokia 5800 XM battery problem

hi to all users,
i am using nokia 5800 xm.i have an problem with this model regarding battery.when i connect to charger to mobile it show charging but after some time when i unplug the charger from mobile it will show low battery and after restarting the device it will indicate full battery bars
can any one help me.....

Take back-up of your data.. and Go for Firmware Update / Re-install..If that does not help..do a Soft Reset by dialing *#7370# followed by 12345 (Default code) when prompted. If you have set your own code..use that instead. Be warned that Soft Reset will erase all data from the Phone memory and Restore will be necessary.. You will also have to re-install some of the applications..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Nokia 5800 XM connection problems

Hello. I updated the nokia pc suite today to version 7.1 and it stopped working with my nokia 5800 Xpressmusic. My phone works still as a mass memory and with the other USB modes EXCEPT pc suite, and I would very much like to have that working too.
When I connect it to my pc with the mass-memory mode on, and go to pc suite with my computer, it shows the phone as connected, until I start one of the applications in pc suite (any of them from the main window) it just tells me in the lower right corner that my 5800 is disconnected, and it's gone.
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Make sure you have a look at the Pool of Knowledge article regarding this subject!
Problems with USB connection or PC Suite
Maybe this´ll help you!
Hopefully this´ll solve your problem with PC Suite!
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

Nokia 5800 Firmware update V20

Hi all ,
can anyone advise if this works with the phone as i keep hearing about system failure notice with the new version ?
who has installed it on there phone and does it make any difference ??
Message Edited by 5800uk on 19-Feb-2009 05:47 PM

yes v20 was buggy thats why Nokia have removed it off there NSU. It shouldnt be long til the next update comes out on NSU. Nokia 5800 is a very demanding phone and Nokia will make new firmware qucikly so users who have v20 firmware can update to later version which will solve handset issues and those 5800 that people purhcase of the net some come with v20.
If you find my post useful then click on
Kudos!Nokia N96 (v20.050 / RM-247)
www.shaysoft.net | Competitions!

Nokia 5800 after update to v.21

Hello everyone.
I want to ask you the following:
I did update with the latest software on my nokia 5800 to v.21 and now hellp menu gives error and does not start, "shown my system error".
Any suggestions?
Maybe hard Reset ..... also want to ask you delete my information from the phone, mostly I'm interested in whether I stay or not the native language?
Thanks, best.

Does factory restoring delete all installed settings on the phone?
(Sorry for the late post, but just bought the phone and cannot access the alarm!)

Nokia 5800. Headphone problems with Radio (1 earph...

Hi, I have a trouble with radio.
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This isn't the solution but such an issue reported earlier...
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Nokia 5800 v40 updating problem!

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